I had a really great experience at this Sherwin-Williams location. Madison helped me at checkout…read moreand was extremely helpful. I had a coupon that wasn't working, and she took the time to assist me and make sure it was applied correctly. Beyond that, she was very pleasant to speak with, professional, and made the whole visit easy. Great customer service and definitely worth recognizing. Thank you, Madison!

Very disappointing experience at the Sherwin-Williams in McKinney. I came in looking for help with…read morea color match and expected better guidance from a store that specializes in paint. Instead, I was simply told they don't carry it and to check the wall to find something close. For the prices Sherwin-Williams charges, I expected far better customer service. If I'm going to figure it out myself by staring at a wall of samples, I might as well go to Lowe's or Home Depot where it's cheaper and the service is better.

Quick efficient and pleasant. Always the best place to get paint and expert help if needed.read more

Called in an order for 4 quart-sized paint samples and was told it would take 1-2 hours to mix,…read morebecause of customers coming and going. I went in three hours later and they hadn't begun mixing. Said they had been busy with customers! Am I not a customer?! Came back 40 minutes later and the paint was finally ready for pick up. $90!!!! And that was the supposed sale price! Stupid me didn't ask the price ahead of time because 4-5 years ago I bought a few quarts for around $8-9 each. I should have refused the order. All I can think is they used a high quality paint for the samples. I think the employee had a responsibility to inform the customer - me - of the price per quart ($21!). The employee just said prices had gone up due to covid.

Unfortunately these people know nothing about hardware or even how to operate simple things like…read morereturning and warranty item through Lowe's. Horrible service from management team members everything is pushed to a toll free number- will never shop here or at Lowe's again-

We were given a business card by Lowes employee to contact Marcello Jackson for handyman services…read more During this snow storm Jan 2026 our heating system went out. We called this guy. He is total fraud. Took $160 and did not do any thing and left with money. Copy of Handyman business card and his pic is attached.

So, needed a flat cart for base cabinets. Other HD locations have them in the masonry aisle. Walked…read morearound the entire store and not a flat cart to be found. Found an associate up Front who was very helpful. He told me all the carts are located in the garden dept. which is located all the way on the right side of the store. He told me the manager makes the employees put them there. This is one of the dumbest ideas I've ever heard of. So, if you want cement or cinder blocks (( which is located all the way on the left side of the store) one has to travel all the way to the right side!!! The associate acknowledged it was a dumb idea and had heard many complaints but the manage doesn't seem to care. So I go to the garden dept to retrieve the hidden cart and guess what? Full of mud and wet from the morning watering! How am I going to put new wood cabinets on mud and water? Dumb, dumb, dumb! Obviously this manager hasn't worked in a trade to understand this. Ugggh!!!

My first visit at this location. I was not able to get everything I needed at the Plano location,…read moreso I came here to try to complete my list of things I needed. First off, I think this location is one of the nicest, cleanest locations I've been to here in Frisco, Plano, and McKinney. After walking in, I could instantly notice the difference from the other stores in the area. Just felt very fresh to me. I walked around the store searching for my isle, it took me a little while to find it. Unfortunately, staff members walked past me multiple times, but no one ever came to offer me any assistance. This was the only down side to my visit. Some of the staff members looked like they really couldn't be bothered with a customer, so I didn't even bother asking anyone for help. Eventually, I found what I needed on my own, but they didn't have the full quantities I needed, so I had to head over to another location to try to finish getting the quantities I needed. Overall, I was impressed with how bright and clean the store was, service however, needs to work on being open to assist customers.

Only one person on staff, and he has a crapy attitude. The store is in a serious state of neglect…read moreand disrepair. I felt dirty just walking into the store. I've never used Kwal paint before till today, but so far the experience is less than desirable. Hopefully the quality of paint is better than the quality that their store represents. Needless to say they are not instilling any confidence in their product. If they cant afford to maintain their store how can I be sure they can afford to maintain good quality paint?

This painter was dishonest and thief. He billed and charged for his lunch breaks and time spent on…read morevideo conferencing for hours in a row. He stole the hardware and paint supplies and took with him when he left the home. Be careful of this painter. Would not recommend him.

I can't say enough about the great experience that we had with Faust Painting! Fair price, quality…read morepaints, and expert skills -- what else do you need? Oh, and extremely Customer focused!

I love the Merc! Its a great place to get some alone 'mom/me time' and roam the aisles. Its a…read moregreat mix of old, new, vintage and gift items. Everything is displayed nicely and the booths are easy to navigate and not over-stuffed. I always find a treasure here and enjoy my strolling! The staff is friendly too!

Frisco Mercantile is a really fun spot to browse. It's a big indoor market with tons of vendor…read morebooths selling everything from vintage finds and home decor to cute gifts and clothes. You can definitely find some unique piece! Prices vary. Clean and doesn't smell. Easy to walk through, and checkout was quick and friendly.

The guys at Robert's have helped us with paint for our whole house. They recently helped us with…read morepaint for our nursery! They have also answered flooring questions when we had them. They are patient, caring, and nice! I would recommend them for any of your needs for your home!

If you're counting on them to provide you with the best paint for your project, you might go to…read moreanother supplier. They are probably okay for professional painters that know what to ask for & have no need for professional opinions. I went there because of buying paint for exterior & interior walls. Only problem with that experience was one question pertaining to ceiling paint. I asked them for their best ceiling paint & bought the only one they mentioned. Turned out it had a very pronounced gray tone & we had wanted a very bright flat white. For this I consider 1/2 my fault for not saying I wanted a white ceiling & not one with a gray appearance. Anyway it cost twice as much as it should have because all the ceilings had to be repainted. The reason I'm writing this review is for two reasons. First I asked them for an acrylic primer that would be the best one to use on new wood trim for doors & windows. I specifically mentioned that I wanted a sandable primer. They gave me PPG SEAL GRIP Interior/Exterior Acrylic Universal Primer/Sealer ( 17-921 ). After spraying the trim & letting it dry for five days, I tried to sand all the trim to make it smoother. After seven hours of trying to sand the trim to make it smoother I gave up. It was not 'sandable' to get a smooth surface. I had to scrape a few areas down to wood & then apply a lot of pressure to remove the primer over a large area to even approach a reasonable smoothness. Second reason When I went in to complain the manager was defensive & arrogant. He also belittled me because of the time I had spent on the internet researching the problem. "So you think you are an expert now because of looking at the internet" "Just because you read comments by professional painters doesn't mean they are right" etc..... He said all primers are sandable. I told him if they don't create a powder & they quickly gum up the sanding blocks. They should not be sold as a sandable primer (especially if it has detail like trim) I think because I was getting pretty upset he chose three gallons of a different primer & gave them to me. As he put the primer in the back of the car he just had to give me another "zinger" about my knowledge derived from the internet. Just for your information, my research indicates that the oil/solvent based primers are typically more sandable than the acrylic ones. Also if you want to use a really good sandable acrylic primer & don't mind paying a little more. Eurolux, C2, & XIM seem to be the one's favored for giving the best results. Finally today I called technical support for Pittsburg Paint. The person I talked to said the 'Universal' acrylic was not a good choice for trim & would result in the sanding media to be gummed up quickly. I suggested that they try to find a way to educate their retailers about which products are better suited for specific projects. Trim, walls, exterior, etc... Total cost to us, about 1/3 of the trim will have to be thrown away or used in low traffic areas. Three gallons of primer ( I won't use what they gave us ). About 20 hours of time more than what should have been required.

Used their services for 2 different smaller projects. Mostly exterior but also interior. Saved my…read morewood windows. Definitely will use again.

Can't even review this companies work since I can't even get a call back or estimate from them.read more