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    Sherwin-Williams Commercial Paint Store

    5.0 (2 reviews)
    ModeratePaint Stores
    Closed Closed
    Updated 1 month ago

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    3 years ago

    They are al sus willing to help find the right colors and finishes for my projects. Very helpful staff.

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    10 years ago

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    Dunn-Edwards Paints

    Dunn-Edwards Paints

    3.2(12 reviews)
    0.8 mi

    Bought a quart of paint for my house a few months back because painter used this brand. Could not…read moreuse for a few months and when I tried to open can it would not open and had to pry it open which ruined can . Today went to this store I bought from to get new can to put paint in since it was good. Told I can not have can needed to buy new one. There process of sealing can cause this problem but took responsibility

    I was not thrilled with my overall experience here today. I need to repaint my door and my HOA is…read morevery specific on the color selection and where to buy the paint, but offers a discount code. My husband asked me to pick up a quart for our door and get paint chips for the house colors so that we had them to use in the future. I tried go in on Sunday, but they had temporary hours listed and were closed. This was a little inconvenient bc they're listed online as being open, but it was really not a big deal, so I went back today. The setup was confusing. There are two counters opposite and one person was serving two customers at one counter and a gentleman was doing something on the computer at the other, so I wasn't certain where I was to go to receive service bc he looked busy. I went to the sample wall, but there was a couple looking at them and just standing there staring in the way, so I started to walk back to the front and the gentleman on the computer then helped me. The gentleman who helped me was very nice and informed me that they have been out of my specified paint type and color for several months. They can't call to let you know if and when it comes in. Ok... Bummer. I'll still get the paint chips and call back later to check in occasionally. I specifically said that my husband wanted me to pick up paint chips. He replies "Well I have samples of the two colors". Again I asked, "Ok, so you don't have paint chips or a sample of the third color?" and was told again "Well I can get you samples of the two." I'm thinking, ok, great. If I can't get paint chips the samples should be fine bc it'll be the true color and I can get 2 out of 3... You have to pay for the samples though, which I actually didn't need at all. Oh, and btw, the discount can't be applied to the samples... Of course... After I pay for two paint samples, he then said "Did you still need those paint chips?" This is where my experience soured. I specifically asked for paint chips when I entered and now they're giving them to me after implying they don't have them. So you got $10 bucks from me, which I had no need to spend, but I'll take my paint chips across the street to color match from here on out. This really felt like bait and switch. At least he prevented me from wasting my time and money at other locations bc they're out valley wide of what I need.

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    Dunn-Edwards Paints

    Dunn-Edwards Paints

    3.4(16 reviews)
    9.5 mi
    $$

    Great customer service with a vast knowledge on non other than, you guessed it paints. I've been…read moremissing out on shopping here for all my painting needs. Competitive pricing to big box and you get some one on one service with the ability to pick some brains. I do think next time I go I'll be splashing paint on my clothes to fit in with all the customers in there. And the hours are great. 6 am and I'm grabbing paint.

    To whom this concerns,…read more Do "NOT" waste your time here. I have experienced two nasty incidents dealing with two very unprofessional employees working from this Goodyear, AZ. Dunn Edwards paint store. DO NOT, I repeat DO NOT! bother wasting your time or money here. I cannot stress enough how horribly unprofessional the customer service is at this location. On Wed, Nov. 13th 2023 I called to get information from the color advisor but was told she is too busy and can't receive calls. So I explained I was looking to get a color scheme rendering computer generated for our home. This female employee told me we don't do that. I kindly told her yes you do because I've had it done here before. I explained we give the color advisor a picture of our house and they place a color scheme on it so we can see how it looks before we purchase the paint. She told me; No! we don't have a way to do that. I tried to explain to her yes your color advisor has a method for this as I've had it done here before. But all this person wanted to do was repeatedly argue with me over the phone. I did nothing to deserve her rudeness as she continued to want to argue with me. I asked her if she could please leave a message and she acted like it was a big problem. I can't believe she doesn't even understand the basics of her own job & how they operate. She was rude, nasty and unprofessional to say the least. Look, if they hate their job that much why not just find a new one. ‍ Is it that difficult? At first I was willing to blow it off until I encountered another employee with a similar attitude "Aubree Smith, also unprofessional, rude, nasty customer service employee for Dunn Edwards. I set a 30 minute color advisory appointment on Thursday Nov. 14th 2023 but called ahead to see if I could save us both some time by just sending in the house photo which we both agreed was quick & simple. Soon after I received email results and was asked about further assistance for color scheme in case I needed it. I accepted the offer and sent additional color schemes. Short time later another email stated there would be a $25 charge but she could only offer one FREE. "I was like WHAT!!" Why offer customers additional selections if you intend to charge them extra fees at $25 each photo. Keep in mind these are watermarked photos NOT prints. Who would want that? Did she suppose I want to hang them on my wall. How STUPID!! First off, Aubree never stated anything about charges. It wasn't until she realized she would have to work 5 extra minutes to help satisfy a customer's decision that it suddenly became a issue for her. Hey "Dumb Edwards," are you guys purposely trying to chase customers AWAY? It's a big painting job on a two story home why wouldn't I be concerned about making the right choice. I am convinced Aubree either doesn't like her job or she wants extra FREE TIME to avoid working. How hard can it be to add color schemes on a computer. Aubree clearly is NOT about working or helping customers make decisions. She only wants to pretend until she's taken up on the offer to actually do something. I scheduled a 30 minute consultation with her too but told her I could save us time by emailing the house photo. She agreed which obviously, saved her the 30 minute consultation time. However I received a nasty email from her complaining that additional color schemes are $25 each. Aubree Smith, from the looks of it, it's not the first time you were rude & unprofessional to Dunn Edwards customers. It's pathetic and sad this employer even allows you this kind of behavior. Something seriously must be wrong with your attitude. I recommend you find a new job. Also, I strongly advise customers to steer clear from this Dunn Edwards location due to the lack of courtesy & professional help.

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    Sherwin-Williams Commercial Paint Store - paintstores - Updated May 2026

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