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    Sherwin-Williams Paint Store

    3.2 (5 reviews)
    ModeratePaint Stores
    Closed 6:00 am - 6:00 pm
    Updated 1 week ago

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    Westlake Ace Hardware

    Westlake Ace Hardware

    3.8
    (14 reviews)
    3.7 mi
    $$

    This is my new "go to" place! Upon my first visit, I had an unpleasant service experience (new,…read moreyoung.. you know the general story). I'm big on customer service so I sent a simple email to the store. I received a very quick and personal response from Bob, the manager. I loved that they took my experience to heart and corrected the "problem" immediately. I was invited back and, of course, I went back as I need more stuff. :) I went on a particularly busy day for them (HUGE paint sale) but everyone, and I mean EVERYONE, was so nice! All of the staff were so busy but they all offered to help me find something, mix something, check out, etc. Drew, another manager, was so incredibly nice and helpful. I've been back several more times and he always remembers my name. It's such a small gesture but one that really makes a regular customer feel great! Now as for the store... they always seem to have items that I need in stock. I've never left there empty handed. The store is nicely laid out and seems pretty clean for a hardware store. I'm a painting fool and I love the new paint department. Great colors and they now carry Valspar paint. So.. if you're looking for a great local hardware store, look no further than this little gem!

    After shopping at other Westlake Ace Hardware locations for 20+ years, I ended up living near this…read morestore on Santa Fe. It's simply astounding how awful this particular store is! Every single visit I get employees who don't have a clue about hardware or where to find things in their store. And they always are desperately trying to sell stuff that's not even close to what I need! (Commission?) Today was my last visit. Four employees and three of them were totally useless. The clerk at the counter was too apathetic to bag my items, so I had to bag everything myself. Got to car and some random stranger starts yelling profanity at me from across the parking lot. Truly, this is THE worst Ace on the planet! Poor selection, terrible customer service, and all around bad vibe.

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    Westlake Ace Hardware

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    Spectrum Paint

    Spectrum Paint

    3.5
    (8 reviews)
    7.1 mi

    I'm not a big fan of Benjamin Moore paint to begin with, but I started a project with some leftover…read morepaint and needed more. I tried Ace Hardware first because the people at this location are usually unfriendly, but Ace was out of what I needed. I went to Spectrum and they said the product was out of stock and took down my information for a special order. I called nearly 2 weeks later wondering if my paint came in and they had no record of my order. Turns out they had it in stock all along! Grrrr. I went to get it and asked for some kind of discount because they screwed up--a paintbrush, 5% off-- something for my inconvenience. They said it was a new employee and they don't give discounts for mistakes. I've worked retail for many years and this is such a crazy policy. I won't come here again and we'll stick with Sherwin Williams from now on.

    This is our go to place for Benjamin Moore paint. The color selection for the brand is excellent…read more We have tried Ultra Spec 500, Regal, Aura, and Advance (used for woodwork). Ultra Spec 500 is definitely the best for walls. Regal and Aura are overpriced and tend to drip to due paint viscosity, so I wouldn't use these lines unless you plan on having your home professionally painted. Advance tends to drip as well, so you will need to practice if you plan on using it yourself. Otherwise, I would recommend hiring a professional painter to apply Advance. There seems to be some pricing discrepancies each time I buy in the store. Sometimes they will apply a painter's discount and other times will charge me full price. I have addressed the problem with the store manager on a couple of occasions. My only real complaint is they tend to ignore customers in the store unless they are professional painters. Of course, they make more money on these customers, but they should at least acknowledge a customer when he or she comes in and say how long it will be before they help them. I saw one woman sitting at a table for over 20 minutes without help. Not acceptable. I have gotten to the point that I just write my order down, place it on the counter, and then go to Einstein Bagels to get something to eat. By the time I come back, my order is typically ready.

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    Spectrum Paint

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    Strasser Hardware

    Strasser Hardware

    4.1
    (37 reviews)
    9.9 mi
    $

    I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

    My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

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    Strasser Hardware
    Strasser Hardware
    Strasser Hardware

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    Maisch Small Engine Repair

    Maisch Small Engine Repair

    4.4
    (14 reviews)
    1.5 mi
    $$

    Our Craftsmen mower has been giving us trouble for months. Prior to visiting Maisch, we had it…read moreserviced twice at Ranchmart ACE only to have the same issue reappear both times. So we decided to give Maisch a try. They identified a part they thought might be responsible for our issue (I believe it was the choke valve) and replaced it. We got it home and it worked fine that first time out, but two weeks later, when it was time to mow the lawn again, same problem reappeared again! Three attempts to get the problem fixed, and $180 dollars later, I was ready to chuck the mower and buy a new one. But the wife insisted I take it back to Maisch one more time. This time they replaced the carburetor, and did it for free!! Not sure yet if the problem is permanently fixed, but either way, Maisch is definitely the model of excellent customer service. We will trust them with all our future mower repair needs and recommend our friends do the same.

    I would highly recommend this business. I was having problems with my lawnmower. The technician was…read morevery friendly. He came to my house of course for an additional fee took care of the problem and my lawnmower is running like a charm. It was $160 a little pricey, but I think it was worth it. It's very convenient. I did have problems with making an appointment online. They actually did not have my appointment, but they rectified it immediately and was able to send out a technician so I would suggest if you make an appointment online to call and just verify.

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    Maisch Small Engine Repair
    Maisch Small Engine Repair
    Maisch Small Engine Repair

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    Sherwin-Williams Paint Store - paintstores - Updated June 2026

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