After shopping at other Westlake Ace Hardware locations for 20+ years, I ended up living near this…read morestore on Santa Fe. It's simply astounding how awful this particular store is! Every single visit I get employees who don't have a clue about hardware or where to find things in their store. And they always are desperately trying to sell stuff that's not even close to what I need! (Commission?) Today was my last visit. Four employees and three of them were totally useless. The clerk at the counter was too apathetic to bag my items, so I had to bag everything myself. Got to car and some random stranger starts yelling profanity at me from across the parking lot. Truly, this is THE worst Ace on the planet! Poor selection, terrible customer service, and all around bad vibe.

Great store! Super close and go to for all my needs home improvement, etc. Huge selection. Went in…read morethe last hour and was helped by a very nice guy who helped me with all my paint needs (I have no knowledge on this), super kind, helpful, and overall good conversation! This will continue to be my go to place! Thanks guys!

Of late I've dipped my double-handed draw knife into the art of wood working, and Rockler has the…read moregoods! They've got nearly anything and everything an aspiring young wooden boy would need to get those elbows sweaty and oiled up. The assortment of random rare wood pieces was the most surprising, yet the board selection is formidable. I bought an ice-cream scoop kit that demands you build it a handle; made a handle for it out of some 25 year-aged osage orange I had sitting around. The kit broke in like 5 ways, so... I don't know, still a great place for wood working enthusiasts. Tools galore, they have so much to play with in there; honestly, first time in, and I spent more than an hour walking around and touching things. They also have a great email system set up, so sign up for that. The location is a little Narnia-esq, what with the lefts and the rights and the straights, and don't get me started on the parking. But worth it I'd surmise. Work some wood; it'll do you good.

Great service! This store is definitely an avid woodworkers dream but the staff still treats us…read moreamateurs with respect and thoroughly explains everything in detail... and in layman's terms ;)

This is our go to place for Benjamin Moore paint. The color selection for the brand is excellent…read more We have tried Ultra Spec 500, Regal, Aura, and Advance (used for woodwork). Ultra Spec 500 is definitely the best for walls. Regal and Aura are overpriced and tend to drip to due paint viscosity, so I wouldn't use these lines unless you plan on having your home professionally painted. Advance tends to drip as well, so you will need to practice if you plan on using it yourself. Otherwise, I would recommend hiring a professional painter to apply Advance. There seems to be some pricing discrepancies each time I buy in the store. Sometimes they will apply a painter's discount and other times will charge me full price. I have addressed the problem with the store manager on a couple of occasions. My only real complaint is they tend to ignore customers in the store unless they are professional painters. Of course, they make more money on these customers, but they should at least acknowledge a customer when he or she comes in and say how long it will be before they help them. I saw one woman sitting at a table for over 20 minutes without help. Not acceptable. I have gotten to the point that I just write my order down, place it on the counter, and then go to Einstein Bagels to get something to eat. By the time I come back, my order is typically ready.

Where do I begin. I can't even say that the product is good or bad…read more 1. No Store hours anywhere that I could find on the net. 2. No answering machine to maybe let me know that the number I am calling is correct and no store hours. 3. Finally find this store on ANTIOCH and not 135th (maybe not their fault) and walk in to buy paint. After some discussion, they say they can have that paint ready by Monday.....it was early in the morning on SATURDAY. My wife and I walked out. Frustrating from start to a lack of a finish. ugh.

A groupon brought me here, and I think I'll stick with the hardware store in the future. I was…read moreignored when I went in to get paint chips. When I came back to get paint, the person wasn't very helpful when asked questions about brushes and didn't check the color's accuracy against the paint chip. Also, nothing has price tags, which makes shopping awkward. The only thing giving them 2 stars instead of 1 is that the paint was high quality. Covered in one coat, and I like the color.

I love being able to avoid Lowes and Home Depot, so this local paint store is right up my alley…read more They carry mostly Benjamin Moore, one of the best paints on the market. It is easy to access the paint samples and there is even a nice table/chairs where you can lay out your project. Another good thing to know is that they also carry wallpaper books The staff is kind of hands off, it is true, unless specifically addressed with a question. I think this comes from dealing with a lot of contractors and designers that already know their stuff. I LOVE being left alone with my own thoughts and I am not really into a baby sitting session. A few times I spotted a helpless customer trying to match some piece of fabric to paint and I helped them match it up real quick so they didn't have to wait for help. Another tip is that they sell large painted swatches and small paint testers. I am a fan.

I went to the Sherwin Williams store to have a look at exterior paint colors since I am planning to…read moreget my house painted. They have a wonderful Colorsnap studio wall where you can see all the colors that they have to offer. it's actually really fun to explore. There are small paint cards you can take home, so you can mix and match them however you like. I ended up taking about 20 of them and had a great time figuring out color combos. The store also has lots of other painting supplies and more paint options with color walls to browse. The staff seemed nice even though and we exchanged a few greetings. They let me take my time to look around and browse the colors. If you're thinking of using Sherwin-Williams paint and want to see the colors in person or just need paint stuff, this is a great spot.

Just went into this store after rushing home from work and pulled up at approx 5:35. Told me they…read morecouldn't do my paint match because it might take up to 30 minutes. They close at 6pm

OK. I might be biased because I am an Account Manager for Spectrum Paint, but I just had to point…read moreout how Jonathan went above and beyond the call of duty to take care of my customer. He came in early enough on a Saturday morning to take a rather large customer delivery before the store opened at 8 so he could be back to open on time. We have the best team members that go above and beyond on a daily basis, but I just had to point out this extraordinary effort. Good job. Keep up the good work.

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

I would highly recommend this business. I was having problems with my lawnmower. The technician was…read morevery friendly. He came to my house of course for an additional fee took care of the problem and my lawnmower is running like a charm. It was $160 a little pricey, but I think it was worth it. It's very convenient. I did have problems with making an appointment online. They actually did not have my appointment, but they rectified it immediately and was able to send out a technician so I would suggest if you make an appointment online to call and just verify.

This is a good place to get work done on your small engines…read more I had a small generator with a bad idle so I dropped it off. They said it will be about 2 weeks but I was able to get it back in a tad over a week which was pretty amazing. The only problem is While they had my generator a button got broken and nobody fixed it or told me about it. When I got home I ran the generator to make sure it was fixed, thats when I discovered the broke button. Not to much of a big deal because I called the shop right away they ordered a replacement on the spot no questions asked. In all it was a little inconvenience nothing major and they handled it all like professionals The generator runs perfect btw and yeah I would definitely go back here because you can tell a shop is pretty great by the way they handle problems. They handled it great! everyone is really friendly and they do great work. The 4 stars isn't to discourage people it's more of a simple reminder to look over your equipment.