JOHN!!! JOHN!!! JOHN!!! If he can't do it no one can!!!…read moreI purchased a key fob and the merchant failed to tell me they do not program them, but sent me on an adventure trying to get it programmed. Anyone that dealt with something like this knows getting it programmed cost more than the device. I took it back was referred over to John and John does everything in house and he's very professional for someone like me would say he's God sent. I'm very thankful for all the help of John and Ace hardware go give John a try I will bet on it.

My girlfriend and I had a strange request and John took care of it. We are so thankful for his…read morehelp. They were all very kind and got asked a couple times by different worker if we needed help as we were browsing the store. Thank you John! You made our days.

My best friend has been painting for about 40 years, and his family has been painting for longer…read morethan that. I spoke with Manciyo, I hope I am spelling his name right, about getting the best paint for my application. He told me exactly what my friend told me, so I knew he wasn't bs'ing me. He answered all my questions, even though I asked a lot of questions and took up a fair amount of his time. I never felt pressured in any way. Very happy with the service and information I received.

This place is awesome!…read more A stark contrast to my experience at the Valley View location, the guys here at this store know how to provide superior customer service! We were, once again, in a situation where we needed some more paint(a different shade) for a different area of the house. After my experience yesterday I decided to take the drive back up to the Sahara and Arville location. Best decision I've made so far today! The employees here are not only friendly, but go to great lengths to try to get you exactly what you're looking for. Bringing my attic cover in tow, Matt was able to get me a near perfect match so I could paint in that area. After describing my situation from yesterday, he was able to explain to me that the reason for the price difference in paint was due to the discount given by the builder. Just getting some kind of logical explanation made all the difference in the world. I just wish the guys from the other location had let me in on this little tidbit. As long as circumstances will allow I will now make it a point to just stick with this location. The prices are reasonable and fair, but it's the outstanding customer service that has me completely impressed! I cannot recommend this place highly enough! 5 stars.

Truly amazing job on matching some touch up paint!!! I was seriously in a hard place with the paint…read moreon my walls and unfortunately the can from the previous owner (to my house) was not only moldy but the sticker was damaged that showed what was in it. So I tried Home Depot around 4x with multiple samples and quarts along with Sherman Williams 3x with multiple quarts etc and they couldn't even come close to what they did here. Seriously my wall looked like a rainbow till I was saved today. Fantastic work!!! Will be back!

Needed to buy paint to touch up my f-150 They were the only…read moreones I found that could make me my color same day (20 min). Quick cheap friendly! Thank you guys

Sherwin-Williams on Ft. Apache is outstanding! Anthony was incredibly helpful--he saved me a ton of…read moremoney and recommended exactly the paint I needed. I've already painted some of the project and have more to go, and I can honestly say I learned more about paint on this visit than I ever expected. Anthony took the time to explain things clearly, and his knowledge and customer service really impressed me. He's definitely an asset to the store. Highly recommend!

The staff is very helpful every time I go. I know nothing about painting. I wanted to do…read moreinterior painting two years ago and needed to choose a color or two. They gave me little samples to try out. This time, I need to have doors re-painted. They gave me some advice on choosing painters. I had a little repair myself too. I was thinking I needed a roller. The guy at the counter listened about my little repair and recommended less than $2.00 tool for the job. I left happily and the job got done. Every time, their staffs kindly answered all little very basic questions I had. They didn't try to sell or upsell anything. They gave me exactly what I needed for the job in hand. I will go back to this shop for all of my future paint needs. Thank you.

The service Jon and Alex provided was nothing short of amazing! I wasn't sure which brush I needed,…read moreand Jon took the time to help me pick out the perfect one. Truly a great experience!

Worst place I've ever tried to purchase paint from. It took two stores and a manager to sorta get…read morewhat I needed. First chance we get, we will repaint the home in something other than Dunn-Edwards Paints.

They staff there are friendly. . Got the paint I need for my car. They answered all my questions…read more The manager is friendly and very helpful. . I would tell everyone that is looking for paint their car to go there.

Great place to purchase tools for a reasonable price! We were advised to shop here when looking for…read morea generator. The staff is friendly but seemed to only have one cashier and no one to assist with questions unless we asked the cashier. It was just before closing so maybe that was the staffing issue, not sure.

1 STAR -- I DO NOT RECOMMEND THIS STORE FOR CONTRACTORS…read more Very disappointing experience. I purchased a NEW chipping gun/jackhammer for a job, and the equipment did not work properly. I returned it expecting to exchange it for another one, but they did not have the same machine available. Instead, they gave my workers a smaller chipping gun that was not powerful enough or suitable for the work we needed to do. My workers were standing around waiting while I was still paying them. This cost me both labor money and valuable time on my job. Because I could not afford to keep waiting, I had to go to Home Depot and purchase another chipping gun so we could continue working. Now, when I return the equipment, I am being told that I have to pay a 20% restocking fee. How is that reasonable? I purchased NEW equipment that did not work properly, tried to exchange it, and the store could not provide a suitable replacement. I had to spend additional money somewhere else just to keep my job moving, and now they want to charge me another 20% to return the equipment. What made the experience even worse was the attitude of the employee who helped me. During the conversation, he told me that they have plenty of customers. The way he said it made me feel like he simply did not care if I took my business somewhere else. As a contractor and a paying customer, that is extremely disappointing and disrespectful. As a contractor, my time and my workers' time are money. Equipment needs to work when I purchase it, and when it doesn't, I expect the store to stand behind what they sold me. After this experience, I cannot recommend this store to contractors or anyone who depends on their equipment to get a job done. I will be taking my business elsewhere.

The store closed 10 minutes early on a Sunday. About 5…read moreminutes after they closed at 4, an associate strolls out and starts arguing that she only closed 5 minutes early not 10. When is it okay to close so early. Poor service and a lazy worker.

My wife and I decided to repaint our home and we needed help choosing the right color. We aren't…read moreprofessional painters and new to the world of selecting wall paint. Evelyn, the store manager, was extremely helpful during this process. She helped us understand how colors might differ between sample color-to-go pints and emerald gallons. We visited the store at least five times while trying different samples, and she was an incredible resource throughout the process. She even comp'd us a gallon when one of the gallons turned out to be a different color from the swatch. Thank you for all the help, Evelyn!

My husband and I recently purchase 2 large Japanese Column trees from Moon Nursery on Tule Springs…read moreRd. Before they were delivered, we went back several times to look at our trees to make sure they weren't too large for our yard. Our original salesman was no longer working there, and that's when we met Houghton, who just happened to be around. We explained our concerns about the size of the trees, giving him the measurements of our yard space. He confirmed that they would fit. I was still anxious but went with his expertise. Once we got home, Houghton called us and asked if we would like him to come over and check out the yard personally. (I had thought about asking him but felt foolish. He knew I still had doubts). He came to our home and confirmed that they would fit perfectly. The trees were just delivered and planted. (Side note... the trees delivered were the wrong ones. One call to Houghton (it was his day off), and within no time, we had the correct ones delivered.) I cannot say enough about Houghton. He wasn't even the salesman we purchased the trees from, but his customer service, professionalism and personal concern for our perfect experience, went above and beyond! I strongly recommend him to anyone who is interested in purchasing trees from Moon Nursery.

Great experience working with Alex today. He was very friendly, knowledgable, & helped us find…read moreexactly what we were looking for at a great price! Quality & selection are fantastic! Highly recommend for any plant needs you may have.