Grateful to give a shout out to this store....great service, helpful suggestions, kind, smiling…read morefaces! Had a relatively small need, matching paint for a rather sizable dry wall repair...perfect match, nice, nice paint! Many thanks for your help!

I had a need for one gallon of my home's original Porter Paint and went to Hoover. Once there I…read morediscovered the paint was 'out of production', which was confusing as all colors, to my knowledge, are pigment mixed on the spot. I'm a home owner, not a contractor, so the nomenclature may be wrong but you get the picture. Anyway, the service person said it was no problem and they found the "old paint code' in a book and were able to mix the paint in minutes. While there I asked for a referral to get my aggregate sealing work, they flipped me to a local guy and he worked out great for a reasonable price. The staff at this location know exactly what they're doing and are very glad to help consult when you're not an expert. This isn't the 20 something set, not that there's anything wrong with that age group. But, these guys know how to explain the why's and what's when it comes to the coverings you need, and they're not put out to do it. A very well ran locally owned business. I highly recommend them.

Went in this morning for some help with my project. Which was to touch up some bedrooms in my 84…read moreyear old mother's home.Austin was a great help!!! Beyond my expectations and so professional and courteous. Thank you for such great paints and for the wonderful help I received at this store! Would return without hesitation!

Worst customer service ever. Extremely unfriendly employees. The person that was "helping" me was…read moreincredibly condescending, had an awful attitude, and was so rude to me. He kept staring at me like I was dumb, and wouldn't even answer the questions I was asking so I could understand what information he needed. I called my husband to ask if he knew what he was saying, and my husband heard how extremely unprofessional he was acting. I will never come back, I've never had such an awful experience with a company like this before.

Great place for quality paints and expert advice. You may pay more than Home Depot & Lowes but you…read moreget what you pay for. Plus you avoid the poor service from big box stores.

I've procrastinated long enough. Time to give these folks some overdue props. Duly resolved to do…read moreso, I'm still struggling with how to best describe their: --Courtesy and attentiveness....top rate! --Selection...just fine. Might be slightly fewer than big box stores (BBS), --Better, Quicker Service than BBS --and they'll MIX or MATCH any color you need. --Quality...excellent, easy to apply (and some contractors I have hired use Sherwin-Williams exclusively. --Prices...again, different from BBS but love the fact that they offer a generous Military Discount. --Parking--small lot, but always room to park since service is normally swift and vehicles simply move in and out fairly smoothly. All-IN-ALL.....thumbs up for 4-stars

I have always had a painter buy the paint rather than myself. But in this case my painter who I…read morehave had for many years suggested I purchase the paint because this was a very large job, and I agreed. We went into the Sherwin Williams store and had the greatest Customer Service you could ever get. Luke and Dustin went out of their way to help narrow the color we wanted and the selected types of paint product. Suggestions, samples, quantities, everything. I have stopped into many other stores just to get ideas, and I can tell you that if not being a contractor they did not want to take the time to talk to me.

These guys are the best! They're very knowledgeable and consultative about paints and stains. We…read morespent an hour in there picking out the perfect stain for our deck and couldn't have been happier with the service and the result!

Aside from the fact that the paint is great quality, the staff is super friendly. Tyler was…read moreextremely helpful, patient and knew how to answer all of our questions. Above and beyond customer service, and so awesome they carry farrow and ball matches.

Hello. Good day…read more How are you? I would have appreciated any of the salutations above or even a plethora of other acknowledgements but alas, the two women working here preferred to chatter amongst themselves. Don't get me wrong, I generally opt to shop on my own without a ton of assistance but some simple customer service goes a long way ladies... I was in this near empty store (one other lady was shopping) for nearly 10 minutes and not a peep. I'm amidst a lofty renovation and at my decorator's suggestion to check out Sherwin Williams, I bypassed my homies at Home Depot's paint center. Never. Again.

From the owner: Your local Sherwin-Williams Paint Store in Brentwood, TN, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

We love our local Harpeth True Value on Columbia Ave. They go above and beyond with all our home…read morehardware needs, and have helped with various BIOLOGY CLASS & LAB needs over the years. In addition, they do the sweetest things for our local community, including an annual CHRISTMAS arts and crafts for children, a local dinner to say Thank You for shopping with them over the years (it was open to the public), the lovely koi pond out front that we visit regularly, and so many more ways they support our hometown. HIGHLY RECOMMEND them as the FIRST OPTION when looking for all your hardware and home needs. NOTE: We moved here during the flood in May of 2010. They and other local businesses helped so many families during that time. I've never forgotten and am still appreciative to Harpeth True Value and the others.

Today I'm shopping here for the holidays - but this place is excellent all year long. From hardware…read moresupplies to lumber, plumbing, gardening, paint, and lots of odds and ends... Harpeth True Value has it all and more. Friendly staff, fair prices, and conveniently located off Columbia Ave ( West Franklin).

I don't want to give any stars until I am able speak to a manager in the morning. To say I am livid…read morewould be an understatement! My mother in law went to buy two gallons of eggshell paint from this location today. Fairly simple I would think. She went in, gave formula numbers for the paint we needed, got it, got home, and I began painting. A couple of hours later, my husband gets home and jumps in to begin the trim work. He grabs the gallon I am working out of and gets to work. As I am painting, I remark at how awesome the paint is blending with the other part of the house that is the same color. It has been 3 years since we painted. Awesome! We finish, take up the tape, clean up, and then grab dinner. Total work time from start to finish is about 6 1/2 hours. We painted a large area. After dinner, we head upstairs to put our kids to bed and I notice that after the paint has dried, there are two different colors on the wall. And...one is shinier than the other! WHAT????? My husband is frustrated because I didn't mix the two gallons of paint. My bad. I'm not a professional painter so I don't know these tricks of the trade. It would have been nice of the paint people to tell us that but they didn't. It looks like we will have to repaint tomorrow. Why are the two paints so different, though? Wouldn't the formula be the same in both cans? How could it be so drastically different? I grab the receipt and notice that we were charged for two cans of eggshell paint. I go back in my memory and remember that the can I used said flat. My stomach drops! Could it be possible that they gave us two different types of paint? I went and grabbed the empty paint can and the one that still had paint. YEP! Two different kinds of paint! So, here's what I am hoping for tomorrow: Full refund on our purchase 2 cans of the SAME paint A painter that will come out to our house tomorrow and repaint our rooms I'll let you know what happens.....

Jeff Burgeson was incredibly helpful in our decision-making process. Although we're experienced…read moreGardner's, we had dozens of questions and he seemed to have the answer to every single one of them. Our favorite part of the experience was the fact that some of the very large trees would be planted by Moonvalley and warrantied for a year. We'll be back!

Alex and Jeff were friendly. We were greeted upon arrival and Jeff lead us to the Christmas trees…read more Jeff pointed out a few things to help us pick a tree. Alex and Jeff assisted loading the tree and securing it to our vehicle. Alex even snapped a photo for us before we left.