Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

Great service and selection at reasonable prices. Scott in paint always helpful as is the rest of…read morethe staff

When you're being lazy and keep scrolling past the review because you know it's going to be a long…read moreone....wheeew okay here we go. I started remodeling my condo to get it ready to be a rental. When I first purchased the condo I painted the down stairs in "Greywood" by behr. And the kitchen and downstairs bathroom were both a grey-ish color by behr.....I hated it. Hated it. Hated it. And I knew that it would not attract renters. We aren't even going to get into the upstairs color patterns.....anyways. I started watching property brothers like crazy and became obsessed with light greys! I came across a color called grey owl by Benjamin Moore. It was the perfect grey! I just knew it! So I went to the Benjamin Moore Mallory store in federal way and got a simple. I SCREAMED!! It was literally perfect! Wasn't too glossy or too dull. A couple of weeks later I got up and drove to this Mallory a store. The employees were helpful and so kind! I told them what I needed which was 3 gallons of grey owl. 1 gallon in semi gloss and 2 in eggshell. They also played with my son while we waited and things got pretty adventurous. When my paint was done I paid and we left. I get back to the condo and start painting the upstairs. As I'm painting and it's drying I can't help but notice how glossy it looked, so I stopped painting. I went down stairs and painted a patch of the eggshell gallon I had, right next to the patch from the sample I bought previously. I let it dry and I compared the two. The new gallon was visibly shinier! And the color was off. I waited for the next day and packed all the paint back up and took it back to the store, along with the sample that I brought. I had my son with me during this visit so it could've went 1 of 2 ways. I came in and told them the issue, I gave them the sample and they looked at it under their paint analyzer thingamajig. That's when he told me that the sample was made out of a different color mixture than what they mixed and that's why it looks different than my original sample. Then another employee comes over and tries to tell me "well samples are just for you to get an idea of what the color looks like but they won't be exact" and I told him exactly "that makes no sense. It literally defeats the purpose of a sample". I was done talking with him by then. And it still didn't explain why it was so much more shinier. So they're back there trying to figure it out and I'm irritated as hell. The manager joins in on the conversation and points out that the name brand paint I purchased (ultra sheen) has a higher sheen gloss on theIr egg-shell finish than all of the other name brands. Therefore if I want it to be just like the sample then I would need to purchase the Benjamin Moore paint namebrand. So they swapped it out, tested it, and we were good to go. I Got home and started painting the walls and they were exactly what I wanted! I must point out that not once during that entire ordeal did I receive any type of attitude or unwillingness to help from the employees that were helping me and I truly appreciate them for that. Good store! Good team! For the most part lol no hard feelings

Great customer service (and you can get small test…read moresamples!). Only real negative is their parking lot & that's not their fault.

Trying to fix a hose bib, it was leaking. Ok, pex pipe (red), got the fitting from Amazon, had a…read moreday off, water could be off. Uh, no, it was copper pipe, no thread, and I already cut the facet off. I had not been impressed with the big box stores ability, so I go to McClendon, they always impress. Walked in the door, guy immediately asks if he could help me, I need an expert in plumbing, isle 10, cool. Go to the desk, kid was helping a young lady. He did not lose focus of what he was doing, totally appreciate that-hate rude people who think they are more important. Walked back to the facets, said, nope, I will wait. You know the kid I am talking about, he's more a young adult. I'm a school teacher, everyone is a kid. He finishes up, I put the facet on the desk, and the new one, which won't work now, he ASKS QUESTIONS, we walk back to the bins, do you have a soldering iron, Nope. Grabs copper fit glue, the facet and a coupler, made sure everything fit and I was off to checkout. There is hope for mankind after all, I just need to go the right people to solve my problems. Who ever this kid was, impressed the crap out of me with his genuine desired to help. On my way home I was thinking, can I get this done before the ex gets home. Should I use my JB Weld to put the coupler on. The stuff he recommended set up in SECONDS, I let it set for an hour, just my nature, waters on, no leaky faucet. Thanks Kid...ss

Pretty good place if you already know what you're looking for a knowledgeable about DIY's …read more.... otherwise it's a crapshoot on who you get to help out. I've been there a few times because it's just around the corner to replace Home switches which should've taken just a few minutes to go in and find... But no one there to help me and match what I'm looking for.

Worked with Richard I believe his name was. Just moved into my house and had a few paint cans left…read morein the garage for me. The label on them was here to this Rodda. I tried all the paints I had and none of them were right. I came in and Richard was able to look up what paint was used for my house. He was easy going and super helpful. Thanks Richard

Rodda paint saved the day again! When Sherwin-Williams told me I couldn't have the exact color and…read morefinish that I wanted, they just told me to have a nice day. Zero effort to solve my problem, didn't even offer a different color. Nothing. Went across the street to Rodda and they took one look at my sample, said yes we can do that, we've done it before. And here you go. It took all of 10 minutes for Rodda to solve a problem that Sherwin-Williams told me was impossible. And they were super friendly while they did it. Highly recommend.

My home was painted using Miller Paint. I've tried to keep my original colors when I bought. The…read morestore personnel are very professional and knowledgeable. They are always super polite, patient and helpful. They even help carry out the supplies to your car. Highly recommend their services.

Good location across from the Home Depot, Target, Ross, Domino's, and other shops nearby! Wish the…read moreshop had another cashier because only one was available and he was already helping another customer when I arrived at the store. Has plentiful of paints and paint supplies. Very convenient location in South King County.

The service was top notch, the employee was attentive and was able to answer my questions…read more I did notice the selection at this Ace was good, a great variety of items and they had exactly what I needed. I do appreciate the value of their items compared to other stores. I always support small business

Unfortunately, when yelp ask you to make a rating, it gives you between one and five stars. It…read moreshould give you an option of zero or even negative stars because that's what the store deserves. The owner, whose name escapes me, was one of the most rude business owners I've ever come across. In a typical normal Ace Hardware store the employees greet you upon entering the store and offer to help you find what you're looking for. This staff offered no greeting or no assistance whatsoever. I can certainly see that they were trained by their owner who has the personality of a rock. Maybe instead of selling hardware they should sell rocks. If you are looking for a store for any of your needs, I would bypass South End Ace and shop at target, Walmart, tractor supply, or Fred Meyer. Your time would be well spent by visiting those other stores.

Best place to shop for tools etc in the area! All the…read morestaffing is top notch , you can tell they care about their customer experience. Always happy to help you find stuff and a lot of times will click coupons for you with out you even having them! The ITC membership is absolutely worth it- great savings easily adds up over time to be worth the cost of the membership. Store is always clean enough. Employees are constantly restocking shelves when they have more inventory. Easy parking lot to get in and out of. They're quick to open more registers so that lines don't get too long. It is evident the experienced employees are always quick on helping newer employees when they have issues etc Special thanks to Cody for the amazing service , but like I said all staff here are on par.

I went in to grab a few things and saw pick ups on blue tag (member pricing) for $1.79 so I picked…read moreup two. After standing in a long line to check out, my cashier changed from one woman to another mid ring. Weird but it happens. I noticed my two pickups rang at $2.99 each and asked her about it. She said "oh. Blue tags are for members only." I suppose errantly assuming because I wear a bra I'm not a member? (I am one.) Then she checked and said the pickups were on blue tag last month and pointed to a display near check stand. I said "Thats funny because I picked up two of these back on aisle 6 end-cap BECAUSE they were on blue tag." I told her I'd go take a photo and did and came back and showed her my phone screen. She reiterated the sale was last month. I reiterated that the price was on display in their store in washington state. She finally called the manager and price was adjusted but this left a bad impression on me. She never said "sorry for the confusion" or even "you were right." I hate retailers (and restaurants ) who display one price then charge a higher one. I'm also not keen on assumptions made about me because of my sex.

I stopped in today to wander the aisles in search of a birthday gift for my dad, who has…read moreeverything... Thankfully Kyle, a friendly young man, asked if I needed help. He suggested a Yeti mug and I ended up purchasing Yeti wine tumblers for both of my parents. They will love them! Kyle then helped me find a hanging flower basket with "traily down thingies", which was the best description I could give of what I wanted. He found the perfect basket, and carried it to my car because it was huge. Awesome service at a local business!

Johnsons always has what we're looking for. Love their hardware section. If I'm ever in need of an…read moreobscure screw, nut or bolt, I've always been able to find what I'm looking for and they are sold individually too. It's nice to not have to buy a large pack of something if it's a one-off need.