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    Sherwin-Williams Paint Store

    4.5 (2 reviews)
    Closed 7:00 am - 6:00 pm

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    6 years ago

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    Morgan’s Ace Hardware - Missing hardware

    Morgan’s Ace Hardware

    1.9(10 reviews)
    4.2 mi

    Just moved to the area. Home Depot directed me here since they didn't have what I needed. Ace had…read moreeverything I needed along with amazing customer service. I was thoroughly impressed with the staff. It felt very customer oriented and comfortable. Joe went above and beyond and Reggie as well as the rest of the staff were awesome.

    Lets start off by saying since they have been open we have purchased Stihl products from chain…read moresaws, blowers, edgers, weed whackers, blades all with no issues. However over the last year we have noticed a terrible attitude with customer service and helping you find what you need without an attitude! Today 2 of us were in this store looking to spend between $450.00 and $700.00 on a new gas powered lawn mower. Four employees in store doing nothing , 2 in paint area and 2 in the lawn mower section. We asked for assistance only to be told no one knew anything about the lawn mowers.. these are the same 2 who had an attitude in the stihl section ... Not one would even attempt to answer the most basic question on the mowers...! No problem.. we went to Loews and received plenty of help and bought a gas powered lawn mower! We will no longer shop or do business with this ACE Hardware as our money spends anywhere with good customer service! How sad they were good at one time!

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    Morgan’s Ace Hardware - Side piece splitting away

    Side piece splitting away

    Morgan’s Ace Hardware - Wiring pulled from delivery

    Wiring pulled from delivery

    Morgan’s Ace Hardware - Missing hanger clip, i saw them drag it along the trailer and it opened up like a paper clip...

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    Missing hanger clip, i saw them drag it along the trailer and it opened up like a paper clip...

    The Home Depot

    The Home Depot

    2.5(44 reviews)
    2.8 mi
    $$

    Ordered a washer for delivery, paid $780 for delivery and product. Was scheduled for 4/14/2025. No…read moreone contacted me to let me know that they are coming or anything the whole day. So I start calling Home Depot and all its 800 numbers at 1:30 pm to find out what's going on. It is now 6:59 pm and I'm still puzzled at what happened? I've been on hold for hours!! And they're telling me that they have to reschedule the delivery because they can't find my washer! Fantastic!!!! You promise a delivery date and then say whoops we lost your washer!! Can't deliver until the 18th. What kind of a business does that???? It's very frustrating that I've been on the phone since 1:30 spoke to 'mangers' and I'm still baffled that I don't have my washer..this is completely ridiculous!! Manager Haley was completely useless...extremely disappointed! This is the email I got from Home Depot!! Wow they want to give me $29 for my inconvenience!!! That's so generous of you!! 5 hours of being on the phone my whole day being ruined because of this delivery and you're waving the delivery fee of $29!! That's wonderful, so generous and thoughtful! And I still have a pile of laundry!!! I have kids! They need clothes! That's why I bought the washer!! Does any of this make sense??? I can't believe the offer was to wave the delivery fee!! "We see that your washer delivery was delayed, and the soonest delivery date is 04/18/2025. We completely understand your frustration over your appliance delivery being delayed, and are saddened to know that this was your encounter. The Home Depot strives to provide an effortless, easy, and positive shopping experience. Sometimes, even the best customer service intentions fall short, but it is not always an accurate reflection of the overall company. We will refund you the delivery fee for the inconvience of your order being delayed. Rest assured your concerns, feedback, and situation have been heard and properly documented to be reviewed by our Woodstock leadership team. We'd like to make sure situations like this do not occur in the future. Please do not hesitate to reach back out to us if further assistance is needed. Thank you for being the best part of The Home Depot."

    Pathetic customer service. Came needing one simple part. Was sent to another department, and the…read more"help" was on the phone for 10 straight minutes, not even acknowledging the customers that were waiting on him. Finally walked out and went to Lowe's. Should have come here in the first place.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Sherwin-Williams Paint Store - paintstores - Updated May 2026

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