We moved to a new place and were looking to upgrade to newer security cameras. I reached out to a…read morefew different smart home installers, and there were a lot of them that just didn't install cameras, let alone the specific brand that I had purchased. Of all the shops that responded to my inquiry, Lorena's was the most specific - this shop clearly has a lot of experience, and she immediately inquired about the specific model I had and pointed me to a gallery of all their installs with my specific camera. Scheduling was a bit tricky over the holidays, but Lorena and Will were very flexible in working with me to find the right time. They first came out for a visual walk around to plan out the install. They helped me determine the optimum angles and placement, power sources, and strength of connetivity. I really appreciated the expertise they brought. I had also purchased more cameras than they felt was necessary, and they made recommendations that not only saved me money, but also ones that would give us the best use of the security cameras. On the day of the install, they spent pretty much the entire day here - their work was extremely detailed and none of it was rushed. Will and Lorena were extremely patient with all my questions, and took their time helping me set up the camera in the app as well as making a ton of minor adjustments until I was happy with the placement. It was also during this whole time that I realized how knowledgeable they are about all sorts of smart home systems - smart lights, cameras, security systems - chances are they have worked on any of the brands you are thinking of. All in all, super happy with their work. Lorena and Will are great people to work with, very knowledgeable, and will do above and beyond to make sure you are happy with their work. If you are thinking about getting any sort of smart home system or component installed, don't hesitate to give them a call.

AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

15 months into the complete home remodel and the last thing my wife and I were thinking about was a…read morenew home theater system. In fact, Matt was introduced to me just around the time we purchased the home in the Spring of 2012, and I was just so enthralled with so many other projects, I could not phathom a home theater beyond the then current boom box I was using during renovations. Then, Matt approached me at a more ideal time and he helped me understand how the sytem would work, what our specific options were and how he saw the outdoor and indoor system coming together at our property. Matt's team member, Srdj, is also a local guy that provides the 'ying to the yang' of Matts high energy and enthusiasm - they are a dynamic team and spoke in terms we could understand and appreciate. There were a number of wiring and preparation steps that they recommended I think about in antipaction of the system being installed. Matt and Srdj were polite and always available to answer our many questions about the wiring, etc. The day of the install, these guys roll into the driveway, ready to get things installed, assured us that they would hang around until we were completely comfortable with the system and did exactly that. My wife and I are very pleased with the service and since that time, I have become friendly with these guys. Apparently, they are a bit reluctant to ask for a testimonial on Yelp or any other medium, but we insisted. We want other young professionals to know that yes, you can trust these guys to provide you with great pricing, excellent service and amazing technology that really makes a tremendous difference in the enjoyment of your home or office. Matt's company really cares about your experience.

They did a "re-install" of an old system. Showed up on time and very knowledgable - had to redo and…read morerewire the old system. Sold me a well functioning universal remote. They did not try and "over-sell" me something I didn't need. Serge did the install.

Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I have a great connection with Neftali, highly recommend their services to anyone. They provide…read morequality care and great customer service. Quote they gave was affordable as well! Staff was easy to talk to, always kind, and helpful.

Talo and his team did an excellent job with my upgraded system. I had an older system wanted newer…read morepanels. He installed 2 new panels and they configured well with the original system. He is very professional, knowledgeable and won't try to sell you more than you need. The monitoring company is awesome and very responsive and the annual monitoring fee is better than some of the other quotes I received. Definitely recommend this company. 10 out of 10 recommend.

Sometimes I refer to Yelp reviews to narrow down my decision in choosing a service provider. I was…read moreshopping for either DIY or professional install of security cameras -- for no particular reason at this time. And I only planned to have cameras installed after some work that was scheduled to be done on my new house. I reached out to Eyal of Protection Now via Yelp a few days before the escrow closed on my house. Eyal spent an hour on FaceTime as I showed him around the house to discuss the number and location of cameras needed. The house seemed untouched when it was filled with staging furniture for weeks. Stagers removed the furniture over the past weekend. Upon my visit at the house on Monday, I noticed the patio door of the ground-floor master bedroom was unlocked. I then saw there was water all over the master bathroom floor, the toilet seat was up, the shower door was wide open, residual water inside the bathtub basin, AND there was a lighter on the bathroom counter. Moments later as I was measuring the room, I noticed a partial footprint on the window sill and dirt smear on the side wall of the window. Of course, I called Eyal immediately. He speedily set in motion to get my cameras installed the next day. When Eyal and his team arrived on Tuesday, Eyal made a much-appreciated authoritative suggestion to me to also install an alarm system. They completed the installation of both security cameras and many alarm sensors in one day. Ernesto made sure the apps were set up correctly on my iPhone and patiently gave me a tutorial of the NVR functions. Everything was fully operational by the end of the day. All were done timely and within my budge to feel so much safer. Thank you, Eyal and team of Protection Now!

Here is a polished version of your review that keeps your sincere tone while making it clear,…read moreengaging, and impactful for future prospective clients reading on Yelp: 5/5 Stars I cannot recommend Eyal Kaufmann and his team at Protection Now highly enough. They recently completed a complex, multi-building installation for our condominium association--designing and setting up a 20-camera security system. The job required numerous long, difficult wire runs through finished interior spaces, and they handled it flawlessly. When we were interviewing vendors, Eyal stood out immediately. Unlike others who tried to sell us standard off-the-shelf templates, Eyal actually listened to our specific needs, working collaboratively and creatively to design a system tailored precisely to our property. Whenever we hit seemingly unsolvable logistical hurdles, his inventiveness and perseverance provided a smart solution every single time. His team--specifically Ernesto and Manuel--were an absolute pleasure to work with. They are exceptionally hard workers who take immense pride in their craft. Their attention to detail was outstanding, and they took great care to preserve the aesthetic appearance of our interior spaces during the wiring process. Clean, professional, and thorough from start to finish. If you are looking for someonewho is innovative, reliable, and truly cares about the quality of their work, hire Eyal and Protection Now.

This legacy business has been servicing our family's properties and home since the early '70's…read more And we continue to enlist their services in these trying times with crimes more common. This is a local family business founded and run by the Wong family. Their offices used to be on Stockton Street until the founder passed and they no longer needed to be based there with the evolution of the wireless and digital age. I remember the days of foil lined windows, door contacts, and key/lock activations. In the 21st century, key pads with battery back ups, motion sensors, and plastic contacts are the norm. It's always nice being assured that, if any unusual event happens at work or especially at home, someone is monitoring it. Thank you, Wayne and your partner/assistant who's name escapes me, for installing and repairing our system at work and home. Thank you, Mrs. Wong and Jr., for providing us a sense of security when we're away. We miss you, Mr. Wong, but the business is in good hands with your family members.

I have done business with Twilight Security for over 10 years. My mother's house had an attempted…read morerobbery which was thwarted off because of them. The local sheriff's were notified and intervened.

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

These guys were great. They came on time, were efficient, and when there was a space they could not…read moreaccess because I left with the key, they came back the next day to finish up at no extra cost. They did a clean job and even though we did not yet have the internet IP in place, they ran the ethernet cables to the modem themselves. Great service.

Sent request via the alarm.com site for quotes for a new alarm system. Out of two companies one…read moreresponded within a couple hours (although they have since not followed up) and Golden Gate Burglar Alarm has never responded. I can only guess that they are not interested in new work or a new customer and will look elsewhere. This is 2020, companies that don't respond to requests just for information are not likely to stay in business too long. I see they haven't enabled messaging on this site. Maybe they also ignore the customer referrals from alarm.com? I will let alarm.com know about this experience.