No one returns phone messages unless it's a convenient time for them. Meeting someone on site is…read morealso based on his convenience. No phone number to call if you're running late to the time that was convenient for him. When I did talk to the guy running the unit he just went on about how overwhelmed he is with returning phone messages. I just booked a reservation and now need to find out how to cancel it after reading the other reviews.

This review has been a long time coming. I rented from them for a few months to store my vehicle…read more Yes they have an open lot that you may store your vehicle however you must understand that there's also inclement weather in this state. And by that I mean ice and snow and sleet. So depending on whether you choose to store your vehicle in the inexpensive open lot or if you choose to use an actual storage unit. Which is what I did. Excellent experience. Very professional, quick response extremely brand new and clean facility. Very accommodating and I would definitely use their storage facilities if needed again.

omg, susan pugh, you are amazing. susan went above and beyond to accommodate, with all of my needs…read morewith my storage unit. her performance was outstanding, and very friendly. i highly recommend susan for your business. the prices were outstanding. i will tell all of my friends and family to come see susan, for all of their rental needs, because susan has your best interest in your company. keep up your fantastic work and keep smiling. thank you so much!!

The owners are two of the most friendly people I have ever met. From the minute I called to the…read moreminute I no longer needed a unit they were there to help. They also went out of their way to help me when I was moving my things out of the unit. The upkeep of the facilities is marvelous. Unit was spotless and in fantastic condition. On top of all that the have a secure facility in a secure easy to access area. I would recommend this place to anyone needed short term or long term storage in Missoula.

Great customer service and very helpful. Highly recommend for storage and truck rentals.read more

Kristi and her crew are AMAZING. I honestly can't say enough kind words about them. When my husband…read moreand I were in a pinch, they immediately came to our rescue and totally saved the day. You can tell they really, really care about their clients. If you are looking for a place to trust with your belongings, look no further!

Nice storage facility, Quick sign up and low prices. I used for 1 month and would use again if I…read moreneed storage in the future.

We helped our friends move their son into a storage unit here. I have used storage units before in…read moreother areas and none of them looked as nice as this place. The unit inside was spotless. It looked as if it was brand new. The whole storage business itself was nice and clean, it was fully fenced, no garbage, kept in very good condition. We talked to the manager during our unloading of stuff and he was super friendly and told us to have a nice day when done. I thought it was refreshing to hear someone so friendly at a storage unit place that I thought I would write a review!

This storage unit is very clean and taken care of. The gals at the front desk are extremely helpful…read morewith any problems that may arise too! I also love the accessibility as it's right next to the interstate.

Very friendly and professional staff. Someone broke a window out in my camper (I didn't have…read moreanything valuable in it, so nothing was taken). The manager, Doug, helped with the police report and review of the video cameras. He had me take it to Bretz RV and paid for a new window. The staff truly cares about your items and take it personal when something happens to them (which is few and far between)

I have used this company 2 or 3 times while i was moving house to house or state to state and…read morenever been treated as poorly as i was today . The guy i talked to said his employee so i am assuming it was the owner of this business . i have never truly been more disgusted with an experience of trying to get an already stressful move figured out and this guys unwillingness to help his customer and his attitude towards me. I am so blown away by how unprofessional he acted. I called three other places to see if anything was open and could accommodate what i needed and they all said absolutely and took immediate care of my concerns and wants i will never use Express Way Storage in Missoula Montana again horrible experience and poor customer service

Expressway storage is amazing! Not only was the use of their truck fantastic, the owner went above…read moreand beyond to accommodate all our needs. Including finding an extra unit when we didn't think all our stuff would fit. Highly recommend this place!

Absolutely terrible. Thieves broke into my unit (among others) in broad daylight and stole items…read more Access is that easy. My lock remained completely secured; it's the units themselves that are insecure. The ownership assumes no liability. Additionally, the train traffic nearby covers your belongings with a black, grimy dirt. Rent here if you only want to temporarily store your stuff, are in a giving spirit, and like to cover it with dirt.

I would definitely recommend these units to anyone! If I had to choose what size I needed by…read moremyself, without the help of Dania, I'd have rented a unit way to big. I was also happy to see that the units were clean and they are also very convenient for me. Try them out!

I just rented a space on Friday and so far things have been great. I showed up at quarter to 5 on…read moreFriday and Susan graciously stayed a couple minutes late to get me a unit. Ben swept the unit out for me and made sure I knew where it was. Very friendly and great customer service and great price for a unit. I didn't op in for the extra $10/mo for 24 hour access but I think it's great that's an option. I would definitely recommend them :)

Absolutely unbelievable! I don't even know where to start......if you have any other choices for a…read morestorage unit, I STRONGLY RECOMMEND that you don't rent here! Very poor customer service, and high prices!