omg, susan pugh, you are amazing. susan went above and beyond to accommodate, with all of my needs…read morewith my storage unit. her performance was outstanding, and very friendly. i highly recommend susan for your business. the prices were outstanding. i will tell all of my friends and family to come see susan, for all of their rental needs, because susan has your best interest in your company. keep up your fantastic work and keep smiling. thank you so much!!

By far the best self-storage facility in town. Modern and clean. Convenient location and very…read moresecure. It's owned and managed by a wonderful couple that cares about their customers and has pride in their business. Win/win!

This storage unit is very clean and taken care of. The gals at the front desk are extremely helpful…read morewith any problems that may arise too! I also love the accessibility as it's right next to the interstate.

Very friendly and professional staff. Someone broke a window out in my camper (I didn't have…read moreanything valuable in it, so nothing was taken). The manager, Doug, helped with the police report and review of the video cameras. He had me take it to Bretz RV and paid for a new window. The staff truly cares about your items and take it personal when something happens to them (which is few and far between)

No one returns phone messages unless it's a convenient time for them. Meeting someone on site is…read morealso based on his convenience. No phone number to call if you're running late to the time that was convenient for him. When I did talk to the guy running the unit he just went on about how overwhelmed he is with returning phone messages. I just booked a reservation and now need to find out how to cancel it after reading the other reviews.

This review has been a long time coming. I rented from them for a few months to store my vehicle…read more Yes they have an open lot that you may store your vehicle however you must understand that there's also inclement weather in this state. And by that I mean ice and snow and sleet. So depending on whether you choose to store your vehicle in the inexpensive open lot or if you choose to use an actual storage unit. Which is what I did. Excellent experience. Very professional, quick response extremely brand new and clean facility. Very accommodating and I would definitely use their storage facilities if needed again.

Nice storage facility, Quick sign up and low prices. I used for 1 month and would use again if I…read moreneed storage in the future.

We helped our friends move their son into a storage unit here. I have used storage units before in…read moreother areas and none of them looked as nice as this place. The unit inside was spotless. It looked as if it was brand new. The whole storage business itself was nice and clean, it was fully fenced, no garbage, kept in very good condition. We talked to the manager during our unloading of stuff and he was super friendly and told us to have a nice day when done. I thought it was refreshing to hear someone so friendly at a storage unit place that I thought I would write a review!

1) All of the FIVE Star reviews are laughable. 2) This is a…read moresimple, non-climate controlled tin shed with unsealed concrete floors that leak crystals. 3) In the (1) year that we've been there our unit went from $93 to $242. Not joking. 4) Our size unit (Medium) is actually still listed for around $100 Lol 5) We were a couple days late in August so they placed an extra lock on our unit. But they didn't bother with the GIGANTIC WASP NEST hanging directly over our entrance?!?!

This franchise owner is the definition of a bad landlord…read more My reason for moving out: unsteady rates, plus the lack of maintenance and security. It was not uncommon to see overgrown weeds, crumbling concrete lot with potholes, broken wind barriers due to weathered bungees (easy fix), overflowing garbage cans, junk piles, unplowed lots in winter, etc. It became obvious the landlord is running this facility as leanly as possible, so I became more and more concerned about security. The final straw was the gate being broken for over a month, and subsequently the whole lot being unsecured (with no onsite staff). Do not recommend.

I have used this company 2 or 3 times while i was moving house to house or state to state and…read morenever been treated as poorly as i was today . The guy i talked to said his employee so i am assuming it was the owner of this business . i have never truly been more disgusted with an experience of trying to get an already stressful move figured out and this guys unwillingness to help his customer and his attitude towards me. I am so blown away by how unprofessional he acted. I called three other places to see if anything was open and could accommodate what i needed and they all said absolutely and took immediate care of my concerns and wants i will never use Express Way Storage in Missoula Montana again horrible experience and poor customer service

Expressway storage is amazing! Not only was the use of their truck fantastic, the owner went above…read moreand beyond to accommodate all our needs. Including finding an extra unit when we didn't think all our stuff would fit. Highly recommend this place!

anyone with a code could vandilize your car i had a storage unit they damaged the door on and stuff…read moregot stolen out of. would not trust my car thier. Manager gave me multiple names who know which one was real.

Update: They haven't had reviews in months now after a couple bad reviews... There is about 6 or 7…read morenew five star ratings in almost one day alone after a couple negative reviews. My Dad one left one talking about my boyfriend and I whom were the customers and left photos of my car. It is being told to the public that it is a fake review when he said it was his daughter who was the customer he was talking about.The manager and his family and employees seem to be reviewing their employer. https://www.google.com/search?q=vigilante+parking+on+the+fly&oq=vi&aqs=chrome.0.69i59j69i57j69i59j46j69i60.1233j0j9&client=ms-android-verizon&sourceid=chrome-mobile&ie=UTF-8 TL:DR-let them store a freshly cleaned, brand new car for three weeks and came back to a car that had been smoked in and used as an ashtray and trash can. Edit: I called to complain and he called RIGHT back. We had a lovely conversation and I believed he would then simply clean the car and that would be the end of it. Still mad, but whats done is done, right? So I sent photos and video via text and then he acted as if our phone conversation had never taken place. Edit: They have blocked me on facebook and taken this post off of their page. All we wanted was for our car to be detailed. Which is reasonable. He also kept ignoring us about the video footage of our car possibly being left unlocked when it got parked out front of the building. Paid to store our brand new car that I've been saving up for since high school to get... at Vigilante Parking On The FLY in Missoula Montana for three weeks and the response we got back was appalling. I'm not a smoker and now our brand new car stinks when we have been taking very good care of this vehicle with cleaning, etc. At first he offered to detail it now he's saying we left our car like that. Don't do business with these awful people. Dude what part of we don't smoke don't you understand? They won't take care of your things or do the right thing if something like this happens. They will turn around and blame it on you. We locked the car at the airport (as they instructed) and the only people who had a key was us and this business to come pick it up. Feel free to share this post to get the word out. I don't want this to have to happen to anyone else.

Great customer service and very helpful. Highly recommend for storage and truck rentals.read more

Kristi and her crew are AMAZING. I honestly can't say enough kind words about them. When my husband…read moreand I were in a pinch, they immediately came to our rescue and totally saved the day. You can tell they really, really care about their clients. If you are looking for a place to trust with your belongings, look no further!