I have used this company 2 or 3 times while i was moving house to house or state to state and…read morenever been treated as poorly as i was today . The guy i talked to said his employee so i am assuming it was the owner of this business . i have never truly been more disgusted with an experience of trying to get an already stressful move figured out and this guys unwillingness to help his customer and his attitude towards me. I am so blown away by how unprofessional he acted. I called three other places to see if anything was open and could accommodate what i needed and they all said absolutely and took immediate care of my concerns and wants i will never use Express Way Storage in Missoula Montana again horrible experience and poor customer service

Expressway storage is amazing! Not only was the use of their truck fantastic, the owner went above…read moreand beyond to accommodate all our needs. Including finding an extra unit when we didn't think all our stuff would fit. Highly recommend this place!

Great customer service and very helpful. Highly recommend for storage and truck rentals.read more

Kristi and her crew are AMAZING. I honestly can't say enough kind words about them. When my husband…read moreand I were in a pinch, they immediately came to our rescue and totally saved the day. You can tell they really, really care about their clients. If you are looking for a place to trust with your belongings, look no further!

I love this place. The place is clean and safe. I went in person to pay my storage fee during the…read moremonths I did business with them. The woman at the desk was always courteous and rememberer me. I highly recommend this place.

Blown away by the rude absolute lack of customer service. The way my wife was spoken to was…read morecompletely unacceptable. Units are nice but certainly not worth dealing with the people

I had a great experience with On Call Moving Solutions! Dane did an amazing job with my move from…read moreHelena to Missoula. He was professional, reliable, hardworking, and made the entire process go smoothly from start to finish.

their ad describing apt moves was nowhere what I experienced. I was quoted $700 ( I had no couch no…read moredining tables or chairs). I moved two carloads of what they originally thought I wanted moved by he kept tacking on "possibilities." They charge to drive to your apt. Then it sounded like time it took was part of the price but it took only 4.5 hrs. the move in was not professional- all boxes were marked and some ended up in the right area where others were just haphazardly placed. At one point they blamed me for "rushing" to try and keep costs down. I was initially quoted $309 for the deposit and then it went up to $390. They blamed it on the one persons dyslexia. Very poor communication and no idea what I ended up paying $890 for. No itemized invoice. They then told me of how much it cost to have PayPal and insurance everything any company has to pay but he wants to make his customers responsible for running his business in my humble opinion. Their website is pretty and sounds very professional but it's further from the truth. Keep looking. this place is a crap shoot.

This storage unit is very clean and taken care of. The gals at the front desk are extremely helpful…read morewith any problems that may arise too! I also love the accessibility as it's right next to the interstate.

Very friendly and professional staff. Someone broke a window out in my camper (I didn't have…read moreanything valuable in it, so nothing was taken). The manager, Doug, helped with the police report and review of the video cameras. He had me take it to Bretz RV and paid for a new window. The staff truly cares about your items and take it personal when something happens to them (which is few and far between)

I reserved a penske truck at cheap Charlie's. As the pick up time changed a few times on my end,…read morethey were nothing but accommodating. I've used penske truck rental for many many years and this experience was by far the best I've ever had. Very helpful and kind. When I got to their location to pick up the truck, I was in and out of there in no time. They were very thorough on the inspection of the truck, the truck was detailed on the inside and out, and I was a happy camper! Couldn't of had a better experience. I highly recommend this business. Regards, Jeff Myers Myers moving

While out of state, I reserved an outdoor rv storage space at Cheap Charly's Mini Storage on…read more3-19-2021, paying a $75 monthly fee and $10 setup fee. I called them the next day (3-20-2021) and told them that I no longer needed the space. The manager said it was ok, that she would go down the waiting list. I asked if she would just put what I paid back on my credit card and she said no, it's nonrefundable. Keep in mind, I called the day after I reserved the rv storage space AND they had a waiting list for people wanting that rv storage space. I asked her "So you're going to keep the $85 I paid and rent the same spot, for the same month that I paid for, to a person on the waiting list for another $85?" Her response was "I thought you understood it was nonrefundable." She had clearly stated that the $10 setup fee was nonrefundable but not the $75 monthly fee. I think this very clearly shows you the type of people you'll be dealing with if you rent from this storage facility. I was completely astounded that they would keep my money after one day, my rv never in the space, and especially when they had a waiting list for this rv space? I find this incredibly greedy and very bad business practice!!! I would strongly recommend using a different storage facility!

I forgot to take the garbage to the curb. Made my day when I saw the driver jump out of the truck…read moreto grab my trash. Thank you!!

Absolutely great company to work with. Always available, always responsive and friendly.read more

Easy beeezy recycling in Missoula. Simply pull up, unload for free, and drive away. Clearly…read moremarked bins for aluminum cans, tin cans, cardboard, office paper, etc. can be busy on weekends but overall I love this place. Especially since it's FREE!

I would give them zero stars if I could. LIARS!! BEWARE!! I was behind one of their trucks on…read more7/30/19 merging onto the East Bound I-90 from King Ave West, when the truck loosed some gravel from the dumpster it was carrying and slung a rock into my windshield. It hit with such force it left a big crater then by the end of the day it split up my windshield. I had my wife call this company to let them know. They took the info, and that was it. Several more calls later they started hanging up on her. I called them, and they hung up on me. I finally spoke to a Wayne in Risk Management at their corporate office in Great Falls. He started a claim. Zurich is their insurance company. Long story short, they lied and said that none of their vehicles were in that vicinity on that time and day. Denied the claim, and now I am stuck with a $400 windshield replacement. BEWARE when behind these trucks, the company will lie to get out of doing what is right!