Sonia went above and beyond for me today and made me getting a new pair easy. Thanks again!read more

I went to pick up my glasses today and immediately noticed that they felt very heavy. I have a…read morestrong prescription, so I understand that the lenses may be thicker, but I was expecting them to be thinner like my current glasses. I really liked the frames, so I decided to give them a chance, especially since there's a 30-day return policy. After picking them up, I sat outside the store and tried them on again. A few minutes later, I realized they were simply too heavy, so I went back inside to return them. I asked if there were thinner lens options and was told there weren't for Transitions lenses. I then asked to return the glasses. The associate asked for my receipt, and I showed them my emailed receipt. I was told that wouldn't work and that I needed to find somewhere to print a physical copy and come back. I had literally picked up the glasses about five minutes earlier. If a physical receipt is required, you would think the store would have a way to print one for the customer. I asked if I still had 30 days to return them and was told yes. The whole experience was unnecessarily frustrating, and unfortunately, it has made me hesitant to shop at LensCrafters again

This is the only place that will do my daughters glasses, the owner is very respectful and caring…read morefor your needs I will not go anywhere else, it's kinda far from where I live but is 100% worth it to get your glasses done there!! Thank you Mariano!!! Sorry if I spelled your name wrong. May god bless your family and your business...thank you from Malia and Lillian

I needed a pair of Toms sunglasses repaired. It was missing the screw on one side. It only cost $20…read moreand was done in 10 minutes. I would highly recommend this business.

The customer service is always good. The Wong twins are exceptional professionals. I trust in…read moretheir care of my grandsons needs. Margaret W.

I brought my son for his first check up & Dr explained everything well so friendly & glasses came…read morefast thank you

Amazing help in the woman's department by Shana,went above and beyond to help me find a specific…read moreblazer for a funeral, she really saved the day me and the family are so grateful for her help

Busy early evening shopping before the crowd rush. Warm friendly staff. Sweetheart and I went in…read morefor some perfume for each other. Plenty of brand name selections. She ended up with coco channel and I with Versace. Not cheap but we got for what we paid for. Got some extra free gift as part of the promo. Loved the scents. She's happy and I'm happy.

Staff is great and there's a big selection of frames. We come here specifically for Tomato brand…read moreglasses. The optician was patient and helpful with my son's special needs. Very happy with our visits.

I've been going to Hospital Eyecare Center for about 9 years and I absolutely love Dr. Fletcher!…read moreShe's very sweet, informative and always makes me feel comfortable. Sad to say, I don't foresee myself returning back to this office because of the staff. I used to receive either an email or a call every year to inform me about my annual eye exam and they would schedule me an appointment. This year I didn't receive any of that and when I called to get one scheduled, they told me that I only had a "home" number on file which is why they couldn't send anything (which doesn't make sense because they've emailed me before AND called me). However, that didn't really bother me because I assume there process has changed, new staff members and/or they could be using a new system. The representative got me scheduled for an appointment and asked if my insurance changed and I did inform her it changed but needed to locate the new insurance info and would call back. I called back and provided her with my insurance info. - Exactly 5 days before my appointment, I actually went into there office to 1) verify that everything was all settled with my insurance 2) view some of the glasses I would soon pick out when I come in for my appointment and 3) request one pair of contacts as a courtesy since I was on my last pair of contacts and one contact ripped. The staff member at the front desk CONFIRMED that everything is good to go with my insurance and was nice enough to give me one pair of contacts. -- About 1 hour before my appointment I received a call from Hospital Eyecare Center about my insurance, which puzzled me because I thought it was all settled. She wanted to know if I had PPO insurance, I confirmed that it was and she told me that they accept PPO so I'm fine. -- I walk in the office the exact time of my appointment and the women at the front desk was still trying to get clarification on my insurance. I wasn't worried because I was told more than once that my insurance was covered. After 8-10 mins another representative comes to me to inform that my insurance is actually not covered and that they don't take the "PPO" insurance I have. I'm not upset at the fact that my insurance wasn't accepted, I was upset at the fact that I called in ADVANCE to schedule my appointment, provided them my insurance, went into the office days before my actual appointment to make sure I was covered and was told my insurance was good to go, but the day I come in for my appointment (mind you I took off from work) they tell me my insurance was NOT covered! I was so furious with them at that moment! I said what I had to say to them and just walked out. My advice to the staff, as soon as a customer schedules their appointment, don't wait until the day of their appointment to fully verify if their insurance is covered or not! That should have been done well in advance. At that moment, I wanted to rate them a 1 star, but that would have only been out of frustration. I think it's fair to rate them a 4, since I've been going to them for so long and didn't have any issues with them in the past, their office is always so clean when I visit and Dr. Fletcher is awesome. I also received an apology call from Debbie, which is appreciated. Other than that, I am disappointed with some of the staff members that were responsible for fully verifying my coverage.

I would like to take a moment to thank Fontana Optometric. Every body there are so professional and…read morethey don't care about your race, color and/or ethnicity but care about to give the best service in Fontana and not just Fontana area but remotely areas as Arizona, San Diego .. they did an amazing job and not just that they definitely went out an extra mile.. Than you you guys are the best

We use to like it here because of the friendly employees and they use to price match. Seems like…read moreall new staff now. The girl who "helped me" today said price matching is against their policy "because they're privately owned" (while looking at my previous purchase from the year prior-that was price matched) mind you I didn't make a purchase at a different optometrist because I liked this place better. I took a picture of item # to purchase here. Felt like she couldn't be bothered to assist me better & she came off as rude and condescending when she didn't understand my question. we've even recommended family and friends to come here... I will no longer be coming here and I wouldn't recommend this place to anyone.

I honestly love this location so much, I use to do all things concerning my glasses with Costco but…read morea buddy recommended me this place after a couple beers at Septembers (in the same shopping center) and I've been coming here ever since. The workers are cool, if you have an appointment you'll be in and out, shout out to my buddy for putting me on!

I received a text that I can pick up my glasses and it gave me their business hours including…read moreSunday 1130 to 5 PM. website also gives me Sunday hours of 11:30 AM to 5 PM. I get to the store and the store is closed

Awesome job Visionworks. It's bright, clean and nicely decorated for Christmas!…read more Very helpful, friendly and professional staff. Easy first time patient check in procedure on the iPad. Eye exam was very informative and doctor took time to explain details of eye scan results. Great!! Picking and choosing eyewear was DIY which I like. Took time I need and the staff provided benefits print out to better help me stay within budget. It's in a busy plaza but with plenty of parking spaces.

I had just went there the other day for an appointment, and for some reason upon arrival they told…read moreme my zip code is wrong in my insurance and said we cannot do the appointment. The lady there didn't even want to help me dive deeper into the issue, she didn't even give a possible reason as to why a zip code would prevent me from being seen? I have literally had the same zip code for the past few years so why would it be different now? I have had nothing but issues at this place, I decided to go elsewhere and had no problems there!

I ordered a basket of roses at 9am online and they were delivered to my wife's work site by noon…read more Amazing service. EASY to order and set for delivery. I'm sure everyone would be amazing if I needed to call, but it was all handled without any drama. A+

I accidentally walked in to this beautiful flower shop and…read morewas impressed by the freshness of the flowers and the cleanliness of the overall store. The owner, Lilit was seeet and helpful. I ended up getting beautiful Pink Roses. Fairly priced establishment.

Got my make up done by Michelle! She did an amazing job My…read moremake up lasted all day and night. Highly recommended her.

If I could leave a negative star, I would. I was a part of the bridal party over the weekend and my…read moremakeup was a disaster. At this point not sure if it's the technique or the products used. I had to redo my entire face by 11:00a.m -- 1 HOUR BEFORE THE CHURCH CEREMONY!!! The foundation on my nose was separating and under my right away I had patches of makeup missing... I also had a crazy amount of fall out under my eyes... from mascara, eyeliner, and eyeshadow. My eyelashes ended up falling and I had to replace them with my own. The infuriating part is that it was expensive and I was heavily disappointed. 10/10 would not recommend. Also, the environment isn't welcoming at all. The girls stay gossiping about other girls not in the studio. They make no effort to communicate with you or ensure you're comfortable.