Oh, where do I begin...probably the worst dining experience I've ever had. (This took place in April 2013).
1) Had never been here before so we didn't know you could seat yourself. Stood in the lobby where the waitress could see us for several minutes before she even said anything. Should have been our first clue...
2) It wasn't the cleanest environment: dirty silverware, sticky table, sticky floor, etc. Felt like I needed to shower once I left. Should have been our second clue, but we were trying to keep an open mind...
3) Service was interesting. Waitress barely paid any attention to us, never checked on us for refills or cleared empty plates, and made no attempt to really be cordial. Pretty sure her kid was at work with her that night as there was a young child, sitting in the bar area coloring and kept demanding her attention about every 10 minutes.
4) We ordered a nacho appetizer. It was served to us about 20 minutes later. My husband and I quickly realized that it wasn't our order, but something similar. We had already decided that this was not the type of place to send something back so we just went with it. About 4 chips in the waitress comes back and snatches it off the table and says "sorry, wrong table" or something along those lines. She came back about 5 minutes later with our correct appetizer. My husband was curious as to whether the former appetizer was served to someone else because it didn't look like it had been touched when she took it from us, so he walked around the restaurant pretending to locate the bathroom and sure enough, the exact plate was now being eaten by another poor, unsuspecting customer in another section of the restaurant.
5) I can't remember the exact name of what I ordered but it was something along the lines of a grilled cheese sandwich with extra good stuff: tomatoes, different cheeses, bacon, etc according to their menu. I'm pretty sure what I received was the kid's meal grilled cheese. One piece of barely melted kraft singles cheese between two slices of white, discount grocery store bread. I've made more elaborate grilled cheese sandwiches at home before going grocery shopping for the week. No fries, although I'm pretty sure that was supposed to come with what I actually ordered as well. Again, not wanting to send it back out of fear as to what could possibly come back to me, I suffered through a few bites of it.
6) My husband ordered fish that was on special that night. It smelled and tasted pretty funky according to him. He took a few bites and decided that continuing was not in his best interest. He ate his cold box prepared mashed potatoes with canned gravy instead.
7) The cherry on top of this wonderful evening was the clientele in this fine establishment on this particular evening. There was a kid who couldn't have been more than 15 years old sitting at a table near us with a math text book and a pop bottle full of chewing tobacco remnants that he consistently spat into. Maybe the waitress's other child? If not, he was just someone loitering who probably should have been asked to leave. It was pretty clear he hadn't taken a shower in a few days nor did he know how to pull up his pants, tie his shoes, or which direction to wear his hat. (Not trying to sound old - I'm aware that a lot of what I described is in style but this type of disheveled dress didn't look normal for any generation or as if it was on purpose). His "wife beater" was probably originally white but it was hard to tell. Instead of working on his homework, he basically looked around the room, frequently fixating on us as we were one of the only other people in the place. He was a talker in obvious need of some attention, although with a mouthful of chew it was just incoherent mumbling. But yet, my husband and I could make out some pretty colorful language. When another couple came in he left us alone and watched their incredibly heated argument and the lady's constant flow of tears and nagging for the rest of the time we were there.
Our tab was about $35 after being charged for what we actually ordered instead of what we received; but we weren't about to negotiate. We just wanted to get out of there as soon as possible. Obviously we left still hungry. McDonald's was right down the road and never tasted so wonderful! read more