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    Shen Pai-Cheng, DDS

    4.5 (2 reviews)

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    Oakland Oral & Maxillofacial Surgery - Meet Dr. Vu
DIPLOMATE OF THE AMERICAN BOARD OF ORAL AND MAXILLOFACIAL SURGERY

    Oakland Oral & Maxillofacial Surgery

    4.7(76 reviews)
    1.6 mi

    I'm in the process of tooth removal/dental implant procedures with Dr. McDonald. I mainly went to…read morehim because my Dentist refered him and a friend who works with dentures/implants said he rated good. Long story short, my front tooth was failing from an injury almost 30 years. After getting assessed in an initial consult, getting second opinions, etc. I went with Dr. MacDonald and had the first part done almost 6 months after the initial consult, I chose that because of work obligations and my wife was getting a graduate degreee and I wanted to look ok in the pictures. I just had part 1) tooth removal in June, and his staff seemed to do a good job. I was put out and the process wasn't too painful, I filled prescriptions of antibiotics and painkillers that day. I coordinated with my dentist to get a temporary piece (or stayplate) a couple days after the intial procedure. So far good. My dental insurance from work covers a little bit of the expenses but the majority of dental insurances don't really cover it, they mainly do preventative care (cleanings and fillings). I had already put some into my FSA/HSA, unfortunately the timing of when I scheduled was after open-enrollment so I wish I had set aside more funds. Like I said, so far so good, and it's my front tooth so it'd be nice if it looked and felt good.

    Just no. From the first visit I felt things were amiss, but tried to give the benefit of the doubt…read more My mistake. First, I requested sedation due to anxiety and the type of work I needed. Obviously, I would need someone to drive me home. I just moved to the bay, and didn't know anyone yet, so I asked if I could take an Uber. One of the assistants said it shouldn't be a problem and she would confirm w the dentist and follow up w me. Never happened. The front desk receptionist took the invoice I signed and when I asked for a copy, she said she would email to me. Never happened. Now....weeks later I finally confirm an appointment w them. Why now? Because I asked a family member to fly in from SoCal, perform as my designated driver and care for me afterwards. I made this very clear when I made the appointment. The receptionist confirmed the appointment with me and provided me with both aftercare instructions, as well as the prep. The morning of, I arrived - ready. Immediately I was told, "Oh. It looks like you will just be getting your wisdom tooth pulled today. The doctor wants to give you more X-rays to determine if we need to bring a surgeon in." Um, what?? I asked her why I was never told this, and explained to her that my family member flew in, because I was supposed to get everything I needed done in one appointment. In fact, when I booked the appointment, I mentioned both procedures I was supposed to get, and it was confirmed! Not to mention the fact that I requested 3 days of PTO from work. Because wtf would I need someone to drive me home for a wisdom tooth?! I've had a wisdom tooth pulled before and didn't need sedation and drove myself home! I requested sedation this time because I was getting my freaking gums cut open for an implant! Totally different level!! I was offered no apology, no explanation. I was pissed! 1) after all the xrays on my initial visit, consultation, that wasn't enough to determine next steps?, 2) When I booked the appointment, I wasn't told this ahead of time?, 3) Another set of X-rays and additional visit meant more money out of my pocket, 4) a clear disregard of my time, my family members time. So I sat down in the waiting room. My appointment was at 9. At this point it's 9:10. And I continued to sit. And as I continued to sit, I had a lot of time to think about everything and all it did was piss me off further. Then I looked at my watch...9:35. So I stood up and walked out. I took an uber to where my family was purchasing food I would need, like soups, tea, etc....since we both thought I was getting surgery. At this point it's 9:50 and I'm angry, explaining what happened. Finally at 9:55, the office starts calling me. Back to back to back to back. And each time I pressed ignore. Then my family said: "Maybe this is the universe protecting you. Do you really want to be sedated by a group of unprofessional, incompetent people?" And she was completely right. No, I do not! Also, Funny enough, my insurance did not cover 45.00 from my initial visit. And these people made sure to send me, via snail mail, at least 15 bills in the mail. In fact, in one week, I received 8! So y'all sure don't forget when you want your money! But you forget your common sense when it's time to tell patients there's been a change in plans, or if they are no longer receiving surgery and therefore, do not need a designated driver. Because that would be too much like right. Right? Done with this place and they won't ever see me again. Do yourself a favor and go where the staff are professional, competent, and have basic common sense.

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    Oakland Oral & Maxillofacial Surgery
    Oakland Oral & Maxillofacial Surgery - First picture: Day of tongue- tie removal  Middle picture: 1 week post op Last picture: current day

    First picture: Day of tongue- tie removal Middle picture: 1 week post op Last picture: current day

    Oakland Oral & Maxillofacial Surgery

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    Pacific Oral & Maxillofacial Surgery Center

    Pacific Oral & Maxillofacial Surgery Center

    4.7(34 reviews)
    1.4 mi

    I came here for a consultation on wisdom teeth removal. I was looking forward to speaking with the…read moresurgeon and asking them some questions as I was hesitant about the surgery. However, I found the surgeon to be very dismissive - they didn't greet me, they interrupted me every time I tried to speak or pose a question and they in general seemed to be in a hurry. The surgeon also tried to upsell me on a post surgery procedure that I did not need (I would later learn). Overall, I felt very uncomfortable with their bedside manner. Last, the office forgot to give me my X-ray that I had taken during my visit only to mail it to me several weeks later without paying for the postage. I ended up having to do so when my mailman made the delivery to my home. It was not a pleasant experience. Overall, I'm glad that I trusted my gut and did not pursue getting my wisdom teeth removal here after my experience. I went to another nearby surgeon and had a great experience and paid much less as well. I would encourage others, if they can, to seek a second opinion and then make your decision from there. I am glad I did.

    WoW! Dr. Brandon Kang extracted a lower molar from my mouth this morning and I am in awe over his…read moreexpertise. I had given up on the dream of a painless dental procedure until today. Dr Kang's touch with needles and dental tools is one of an artist who prides himself in causing no pain to his patients. His entire team from the reception to the procedure rooms also supports his high level of care.

    Photos
    Pacific Oral & Maxillofacial Surgery Center
    Pacific Oral & Maxillofacial Surgery Center
    Pacific Oral & Maxillofacial Surgery Center

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    Bayside Oral and Maxillofacial Surgery - Recovery

    Bayside Oral and Maxillofacial Surgery

    4.4(211 reviews)
    4.0 miElmwood

    From the moment I walked in I felt at ease. The thought of having surgery is already anxiety…read moreproducing for me (add to that my financial concerns). All was put to rest before leaving. Everything about the initial consultation felt both professional, yet comforting at the same time and I never, not once, felt doubt about my decision to follow through with this referral. Dr. Funk was very pleasant, she took her time and talked me off of the ledge with what seemed like viable options, and, gratefully, no pressure to do any unnecessary things. Though I have yet to do the actual procedure, I can only attest to the process in making in my consultation, first impressions are everything to me ... and finally, I just want to give high elevation to my interaction with the Business Manager, Mercedes. She was also very understanding about my financial concerns, thoroughly explained options and even encouraged follow-up with my general dentists to discuss best options for periodontics after care. I am feeling, thankfully, very comfortable (as much as I can), with my upcoming surgical procedure.

    I am so relieved that I visited Bayside and was treated by Dr. Funk and Alexis who were both so…read moreamazing! I needed a last minute appointment for an extraction I was in so much pain and the administration team not only were able to accomodate my schedule but also met me with the upmost kindness and professionalism! Pricing was reasonable and they took my insurance. I know I'll need more work and I'll certainly be returning to them. I'd recommend to anyone who needs a caring touch and seeking a great team dedicated to your comfort. Trust that good care doesn't have to be hard to look for when you're working with Bayside! Thank you all so much at Bayside! I look forward to working with you again soon!

    Photos
    Bayside Oral and Maxillofacial Surgery - Laboratory

    Laboratory

    Bayside Oral and Maxillofacial Surgery - I-CAT CBCT

    I-CAT CBCT

    Bayside Oral and Maxillofacial Surgery

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    Suen Halton, DDS

    Suen Halton, DDS

    4.5(75 reviews)
    1.7 miWest Oakland

    I came to Dr. Suen for braces when I was a teenager. When he changed my wire, he would snip the…read moreback side of my cheek a few times. It hurt, a lot. And even when I say be careful, he was still super rough with me. Instead of cutting the back of the wire, he would cut my cheeks. Several years later, I went to get one wisdom tooth removed by him because he was the only orthodontist surgeon I worked with. Also, at the time, I was in college and couldn't afford to pay for all four removals myself. He not only effed up my bottom cheeks and gums more, there's still scarring till this day. So glad he didn't do the other three because my mouth would've been even more scratched and cut up. And instead of offering me anesthesia to knock me out, he kept me awake and banged away with a hammer and chisel to break up the tooth. There was so much pressure on my jaw I felt like it was going to pop off. This really sucked. I went to another oral surgeon for the other three wisdom teeth because I was not going to go through this experience again. I DO NOT recommend him at all for any procedures, not even sure how he is for cleanings but I doubt it would be any better.

    Justin helped me get retainers and he had exceptional customer service. He walked me through the…read morebest solution. He walked me through different solutions and I really appreciate that. The women who help do the molds for my teeth was quick and very kind. Good Customer service is hard to come by. Thank you for being great

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    Suen Halton, DDS
    Suen Halton, DDS
    Suen Halton, DDS

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    Berkeley-Orinda Oral Surgery - Waiting Area

    Berkeley-Orinda Oral Surgery

    4.3(108 reviews)
    4.5 mi

    Thank you, Dr. Irving (who also happens to be a Cal alum) for taking care of my student at…read moreBerkeley! She had all four impacted wisdom teeth surgery during winter break with the oral surgeon in our hometown. She was good for the post-op but suddenly developed jaw and gum pain along with face swelling yesterday. She was scared and away from home. Luckily, I found Dr. Irving on Yelp. Called right at 8am this morning and Cissy, who answered the phone, was professional, understanding, and patient with this worried mom! She scheduled my daughter for this afternoon and was clear on what Dr. Irving needed from the other oral surgeon before the appt. And to fill out the Patient Registration form on their website. My daughter was cared for by Dr. Irving - both infected sides were numbed and cleaned out. He also wanted to evaluate her to make sure antibiotics were necessary. He reassured her that her recovery would be easier than after her surgery. He got her in and out. She is feeling much better tonight, and I'm glad she has an excellent oral surgeon away from home!

    Dr Greggory Irving extracted a broken tooth for me today. He was very informative; discussed the…read moreoptions for a bone graft and implant. The procedure was painless and, four hours later, I am still without pain or swelling and I opted for only a local injection for the procedure. Thank you, Dr. Irving for a painless experience. I would highly recommend this office for any oral surgery needs. Suzanne

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    Berkeley-Orinda Oral Surgery - Waiting Area

    Waiting Area

    Berkeley-Orinda Oral Surgery - Consult Room

    Consult Room

    Berkeley-Orinda Oral Surgery - Waiting Area

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    Waiting Area

    Shen Pai-Cheng, DDS - oralsurgeons - Updated September 2026

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