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    Shelving Exchange

    3.4 (5 reviews)
    Closed • 8:00 am - 5:00 pm

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    Office Depot

    Office Depot

    2.6(19 reviews)
    2.3 mi•The Heights, Independence Heights
    •$$

    This place sucks, don't bother ever coming here to print something, the customer service is…read moreterrible as well.

    Judge for yourself: I tried to print three one-page documents on self-service machine from a USB…read moreflash drive. All four machines would not read the drive. Spoke to the store manager, JoAnn, who tried her best to blame it on me. First, there's something wrong with the flash drive. It's new and formatted on a new laptop running Windows 11. Second, there are too many documents. There were three, tiny files, period. Third, you loaded the flash drives incorrectly. I've been doing this for 20 years so, unlikely. I ask her to print it on the big machines that they use. Drive was read correctly immediately. She handed me 2 printed pages. I had 3 documents. When she tried again we found out that she had ERASED the files on my flash drive. Why!? Now she says it's my fault because she doesn't have time for small jobs like mine (which is why I always use self-service). She was rushed and deleted them without thinking. Well, good job. Hope they aren't paying her much. If you don't want business from small users, just say so. It's less offensive than what happened here. I went home, loaded the same files on the same drive and went to FedEx. Worked the first time and I was gone in 2 minutes. Okay, so lets review. Flash drive works fine on my computer, their computer and the copy machine at FedEx. Only YOUR copy machines fail to read it. How is that my fault? Okay, you win. I won't bother you again. Maybe you want to treat your customers with more respect especially since you never know whom you are being disrespectful to.

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    Office Depot
    Office Depot - It's an office depot with no associates to help

    It's an office depot with no associates to help

    Office Depot

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    Staples

    Staples

    2.3(94 reviews)
    3.8 mi•The Heights

    I would like to recognize Assistant Manager Renarda Reynolds and Supervisor Amarie for providing…read moreexceptional customer service. I came to Staples to have custom table mats completed for my goddaughter's graduation party. Before arriving, I was told by several people that the service could be done, and this was confirmed again when I arrived. However, one representative later told me that he would not complete the order. I asked to speak with a manager, and Amarie immediately stepped in. She listened to my concerns and assured me that she would personally make sure my order was completed. When I returned the next day, Renarda was in the Print Shop finishing my order without hesitation. Amarie and Renarda made me feel valued as a customer by listening to my concerns, honoring the commitment that had been made, and taking personal responsibility for completing my order. Their professionalism, accountability, and willingness to go above and beyond turned a frustrating situation into a positive experience. They made sure the table mats were ready for my goddaughter's special celebration. This is what leadership, management, and excellent customer service look like. Thank you both for going above and beyond!

    Breonna was cashier and Amazon return person. SHE DID A LOUSY JOB AT BOTH. She stopped to tape 4…read moreboxes together and had me waiting with my Amazon return. AMAZON FORCED ME TO GO TO STAPLES. Breonna was so RUDE. Two women were waiting quietly when BREONNA SAID.. move back, POWER TALK BREONNA. No one was TOO CLOSE TO YOU. When i got to you, you started taping boxes..REALLY, you fool, a customer is standing i front of you and you are making her wait longer while you make boxes, snd then you leave me and go check out two customers..REALLY, BREONNA.. I WAS NEXT!! Fire BREONNA, please. Reporting this to Amazon.

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    Staples
    Staples
    Staples - Great price for personal printer

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    Great price for personal printer

    Shelving Exchange - officeequipment - Updated October 2026

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