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    Shelton Printing

    4.3 (6 reviews)
    Open 9:00 am - 6:00 pm

    Services - Shelton Printing

    Copymaking services

    Printing

    Scanning

    2 More Services

    Clothing printing

    Signmaking

    Shelton Printing Photos

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    Suburban Propane

    Suburban Propane

    (3 reviews)

    Today I called to take care of my bill and I had the pleasure of speaking to a customer service…read morerepresentative by the name of Theresa she provided the most incredible customer service. I shared with her a concern I had with my space heater how it's making this loud noise I've never heard before she ask me how long I've had the space heaters I said since bought the house 15 years ago She became concerned because the last time they were checked was in 2010 and that's when I bought my home and she encouraged me to have them checked and to update my C02 sensors. I was so grateful to this woman I've never met she and she knew this could be life threatening she cares about her customers. You're the best Theresa and God bless you and your family always.

    Six months ago, I bought a house in a new area. I did not know the local vendors and the prior…read moreowner used Suburban Propane. I transferred service to my name and I should have known right way when they sent my proposal in the wrong name that they were sloppy and careless (exactly what I want in a company that delivers explosive products to my home...). They insisted on doing a leak test, even though they had filled the tanks two weeks before I bought the house. They billed me for the service, but the contractor who was on-site says that they never entered the building and that they never did any work. I called multiple times to ask about the bill and they always said that they would call me back - they didn't. They sent me to their collections department and I kept referring back to the Waterbury and Derby offices to no avail. I finally got so tired of the run around that I just paid the $100. Then they started delivering propane and the real trouble started. Our property has three propane tanks on it that were in my proposal and that they had previously filled and serviced. Hell, their name is plastered on a tank that is 20 feet from my front door... I had negotiated a rate for all three tanks. On delivery, they only offered that rate on my two main tanks and a rate that was 25% higher for the largest tank on the property that was near empty. I disputed the charge with the driver (who is very nice and remembers the former owner and the house from many years of service). The driver said to dispute it with the office. I did dispute it and after many cycles of being on hold I was assured that the rate would be adjusted. It was not. They tacked on late fees and, again, sent it to collections within a month of filling the tank. I disputed it again and was told that it would be adjusted and I agreed to pay the adjusted amount. On two subsequent fills, they billed me at the 25% higher rate. Each time I disputed and they told me they would adjust. They didn't. They sent me additional late fees on the balances that I was told would be credited for overbilling at the incorrect rate. Here we are six months and many hours on hold later. I have already switched to another provider who is local and wonderful (I will post a very positive Yelp review for them next). I am still untangling from the nightmare that was dealing with Suburban Propane. I wish I could leave less than one star. Once I get this resolved and the weather gets warmer I will paint over their advertisement on the tanks near my front door. I wouldn't recommend these clowns to my worst enemies.

    On Time Screen Printing & Embroidery - Some of the guys!

    On Time Screen Printing & Embroidery

    (5 reviews)

    OK so I originally found this place on Yelp. I usually get my custom embroidery done in NY for…read morereasons that will be addressed below but decided to go somewhere local in CT. So I sent an email and was in correspondence with Sue. We we're back in forth about my design request, an estimate and then me stating that I would stop in to get it done. So I finally went to the store, maybe 3-5 days later and she was off I guess. So the part owner as he stated, name starts with a B (I forgot) was there. First of all when I walked in, no one was visibly in sight, I had to walk to the right and then was greeted (as he was seated) a "Hi, how can I help you?"...I think it's rude and call me anal but if you walk in a DEAD store and have to look for employees to assist you...that's a problem... Ok so I explained to him I was emailing back and forth with Sue and he found my email and then I told him I supply my own hats which I had in my bag, thereafter I explained how I wanted my design placed and basically my originally design they couldn't do, my second suggestion he stated would be $40 per hat which I found ridiculous given it's only $8 per hat with my single design and finally the 3rd suggestion is basically what I got...blah The whole undertone of the conversation was making me feel like he wanted to weed me out thinking I can't afford what I want...I mean I'm not insinuating racism but I am a young black female and he was a white older gentlemen who basically sized me up in my perspective... So then he quoted me the grand total and I paid in full, I found that a little different then in NY because you have the OPTION to pay deposit should you not like the proof but anyway I paid I noticed a nice quilted bomber jacket on the rack while walking to the center of the store and asked do they have a catalog, he was nice enough to give me thick catalog and website link (hence the 2nd star) The quality of the embroidery is subpar at best and you will see in the photos, that my logo is messed up on some of the hats...when I received my hats back they were all flattened and the inside tag is stretched. I do not recommend anyone do business here, they make you feel uncomfortable and the quality is trash...stay away!

    I walked into the Derby store a week and a half ago. I spoke to Bret. Based on our conversation he…read moregave me a few catalogs to review. A week later I contacted him with a selection and he did not want to discuss this over the phone. Rather, he told me to email him all of the details and he would get back to me. So, I did. Several days past and I hear nothing. I call Bret back and let him know that I did what he instructed yet I've not heard back from him. He asked me what it was that I wanted. I told him that all of the details were in the email just as he instructed. He said he didn't get a chance to check his emails (3 days worth??) and that he would and get back to me by the end of business THAT day. It's been two days since that call and we've gotten NO RESPONSE. I'm an advocate for giving local businesses my business rather than larger corporations. In this instance, I can honestly say that I would no longer feel confident that the job that I'm requesting would be accomplished in a timely and professional manner based on my experience with your business. I would not recommend your business to anyone as a result.

    Shelton Printing - signmaking - Updated May 2026

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