As full-time RVers, we had just traveled through Tucson yesterday evening to spend the night on the northwest side of the city in order to avoid morning traffic on our way out. Unfortunately, we noticed a problem with our Leer camper top. It slid back away from the cab of the truck, most likely due to the terribly rough portion of New Mexico's I-10 westbound. One of the clamp bolts was loose and an attempt to tighten was unsuccessful as the bolt was apparently stripped. After locating Shells Etc as a local Leer truck cap dealer, we phoned and spoke with Vic (the owner). He said to come right on over.
Well, that meant heading back south to Tucson. Luckily, the traffic was nonexistent!
Vic was very friendly and accommodating. He came out to diagnose the problem and discovered it was exactly what we expected. Vic changed out the stripped bolt for us at no charge! We purchased two additional clamps to aid in securing the camper top better.
Thanks, Vic, for superb service! We have friends that live in the region and will certainly drop your name and phone number to them! read more