Went in for an oil change on my BMW and left with a masterclass in corporate upselling. Asked for…read morethe standard oil change -- quoted $135 for "European spec." Tech says he can't just do standard because it's a Euro car. Fine. Then the bill comes to $175 because apparently my car "needed" 2 extra quarts at $15 each. For reference, that's highway robbery pricing on quarts of oil. When I asked why it costs so much more, I got the classic line: "Euro cars take longer to work on." Except I have a BMW -- the oil filter sits right on top of the engine and the drain plug is as standard as it gets. This is not a hard car to service. I know this because I timed him: 12 minutes, tire pressure check included. He even admitted he could do 4 "American" cars in that same window -- so by his own math, my car was the easy one. I asked point blank if they'd been bought out by private equity. He said yes -- used to be Shell-owned, recently sold to a PE firm. I asked if corporate told him to feed customers the "Euro cars are harder" line to justify the markup. He said yes, corporate script. So to summarize: no extra labor, no extra difficulty, just a manufactured excuse to justify a $40+ upcharge dreamed up after a PE buyout. At least the guy was honest with me when pressed -- but that doesn't make the pricing any less of a scam. Do not bring a European car here, and honestly, don't bring any car here. Find an independent shop that doesn't need a corporate script to justify robbing you.

Once again I am going to write this and post my previous reviews that for some reason they either…read moretook it down or the business decided that this is the best way to avoid the truth that their company employs a very shitty employee. This is probably the same guy everyone is talking about. Went in earlier and was told to move my van to the third stall. The two younger guys never told me to not drive in the stall. It was empty so I assumed that they want me in. The red fat bearded guy started yelling for me to stop and back the hell up! Then he continued to mumbled something along the line of why the hell did I drive in and that god dang something not audible. Well fat boy, fyi none of you f***s tell me otherwise. If someone never got an oil change here before. I had my oil change at Valvoline and you drive in so excuse me for not knowing! Maybe you Pr***s should be more sufficient with your non communication tactics! First impressions is everything and I freakin refused my service here. I don't think giving my money to a shitty business with employees that can't communicate, can't direct, can't even be grateful for business is just shameful.

Received amazing service from Robert to run a diagnostic on my check engine light and help me find…read morewiper blades that will actually fit my 2005 Honda Accord (do NOT trust amazon searches! lol! Not only was he friendly and helpful, he was knowledgeable and reminded me of my dad who recently passed and who always helped me with car repairs. The shop is a little run down and shabby but being able to get a free diagnostic and helpful Service and parts makes me appreciate them so much. I see many more people come here than O'Reilly's nearby so maybe I'm not alone in being an Autozone fan.

Needed a new battery for my mom's car and stopped by this AutoZone. One of the guys working (wish I…read morecaught his name!) really went above and beyond. Not only did he help us pick the right AGM battery (Duralast 51R), but he also let us borrow a 10mm wrench so we could swap it out ourselves right there in the lot. He was super chill and patient -- didn't rush us, didn't make it weird, just genuinely helpful. It's little stuff like that that makes you want to come back. Appreciate the good vibes from this crew!

501 Foster City Blvd Foster City, CA 94404…read more I'm very sorry, but the staff need to check the restroom more often. I was there on a Thursday evening, and stopped to get some gas and use the restroom. I went in the snack shop to get the key. The clerk was chatting with a buddy, and pointed to the key on the wall. It's an all-gender restroom, but right now....I suggest you go elsewhere. It was absolutely nasty and dirty. The toilet was plugged up and didn't flush properly. It took 4 flushes to get anything down. I told the clerk on my way out, and he smiled and said "thanks." It would be better to just put an "OUT OF ORDER" sign on it.

Idk I love the gas it smells so good ‍ Always a good spot to…read morestop and get fuel before a long trip!

Thank you for doing a great job with my tires! Prompt, efficient, and gave me a call when they are…read moredone!

I brought my car here Thursday afternoon to have my tires replaced. Saturday morning, i noticed…read morethat there was a cable on the front left tire. It looked like they tied on the spring or shock to hold on to something. But the other end, snapped with lots of grease. So i went back to Costco right away to show it to them. One of the guys i talked to said that they had nothing to do with it..they dont use that kind of cable that they only tires. Went back home checked again. Thats when i saw the cv boot is busted. Now i know where the grease of the cable is from. My point is, since costco was the last place where i took my car, why didnt the mechanic didn't say shit about the cable? To me, they dont effing care at all. Will never come amd recommend this place. But if u do, better check your car before leaving this effing place.

I stopped by for an oil change between appointments, and it was a great experience!…read more There was a short wait--about 20 minutes with two cars ahead of me--which seemed reasonable. From the time I got in line to when I left, it took around 45-50 minutes, so I wish I had planned for a little more time. But that's on me! The team also topped off some fluids and checked my tire pressure, which I really appreciated. I didn't catch the name of the technician who helped me, but she was very kind and attentive. I paid $50 for the oil change after using a $15 coupon--so don't forget to check online for any available discounts!

Nightmare . The worker directing me in to the bay must be…read morenew . He directed me into the middle pit. My truck driver side rear tire now tipping into the pit. He guided me in all the way to the right before that issue occurred never once paying attention to the rear or driver side. To be frank having a place that doesn't drive it in themselves or have an employee to accurately direct you is insane . After standing in the rain for over 30 minutes. They used whatever scrap pieces of wood they could find in their dumpster and got my truck out. HOW IS THERE NO TOW SERVICE , let alone protocol for when this happens . They used axes under my tires and whatever else was lying around. They didn't take any of my information or do an incident report with me . All they said was " Sorry" ....... Least to say I took video / pictures of the whole experience. I called the corporate office and still haven't heard back from management. I'm glad I wasn't injured during this fiasco . Oh yeah and I still need an oil change .

The manager, Jimmy Reed, quickly and correctly diagnosed then fixed my car problem. And he did so…read morein a way that was VERY budget friendly. His good service, plus fair and honest pricing impressed me. I will be going to him for my future car maintenance needs.

What a wonderful family business and staff. I came here with a hole in my tire a few months ago,…read moreand was expecting to replace all 4 tires. They were able to fix it, and saved me 100s.I can tell they are truly honest and genuinely help without upselling customers in mind. I highly recommend this place for any auto needs!

I stopped in to get a routine oil change one afternoon. This place was relatively close to home and…read moreit had a good reputation so I said why not. When I got there they immediately offered me something to drink which doesn't usually happen when I go for an oil change but I thought it was nice. The team took their time, told me about all of the oil change options, offered me a transmission flush and to change my cabin air filter. There was no pressure to get any of the add ons but since I hadn't done any work to the car in a while, I opted for the transmission flush and the cabin air filter change. The team did a great job and made sure that I got the best bang for my buck. They also offer two complimentary car washes from one of the neighboring car washes. All in all, I'll be back!

If I could give 10 's I would!!!!…read more My husband usually does this stuff but I had some free time on my hands before taking our trip. What an amazing experience they clean your windows oil your door latches/hinges but it's all the guys doing the work so nice, respectful and pleasant and professional I tipped them all I told my husband I'll take all our cars anytime they need an oil change lol

I honestly can't say enough good things about this tire shop! They went above and beyond to help me…read morewhen I was having an issue with my car window being stuck down. They took the time to help me get it rolled back up, and that small act made a HUGE difference in my day and gave me peace of mind. Zo, the manager, is running this place exceptionally well. You can tell he genuinely cares about helping people and making sure customers are taken care of. The service was professional & helpful! I'm truly grateful for the help I received here. If you need tires, car help, or just want to deal with people who actually care, I definitely recommend this shop. Thank you, Zo, and the whole team!

A perfect team at the tire store. All worked hand in hand…read more I took my Lexus for tire change. As I arrived at the shop, I was warmly greeted by the staff. he also assisted me with all question. The Manager Mr Alonzo Thurman also helped and checked me out. I was promised 1hr 15 minute, they completed the service in less then 50 minute. Great job.