Lowk ghetto lowk annoying just trying to get gas and wouldn't accept my card or the lady I front of me card , they need new staff that gaf also pls fix ur pumps why do only 4/12 work the yt boy that helped me was chill and so is the India guy but the rest of em , need to work somewhere else read more

Their air pump does not work. It actually let air out of my tires instead of pumping them up. I'll get my gas from Mobile from now on, where the air pump works. read more

Gas station on Foothill Blvd. close to Terra Vista Town Center. I've tried using apple pay at the pump and every time it gives me an error message. Other than that it's a nice station with lots of space to get in and out of. Price isn't really cheap but it is convenient. read more

Y'know when you were a kid and you had handfuls of Chuck E. Cheese prize tickets and you traded them in for cool knick knacks? That's the feeling you'll get when you have enough points on your Ralphs card to fill your gas tank at a discount! This is one of the few gas stations in Rancho Cucamonga where you can redeem your Ralphs fuel points. (There is another Shell station on Baseline + Milliken, and a Ralphs gas station on Baseline + Haven.) The process is simple: 1) When you are at the gas pump, the screen prompts you to put in your Ralphs Rewards Number. You punch in the number or swipe your Ralphs card. 2)Then, you choose your form of payment and type of gas. 3) Finally, you pump your gas. Could it be any easier?! Redeeming our Rewards points saved us $0.20 per gallon on this visit. When that little gas light appears on the dashboard again, we'll be coming back to fill 'er up! read more

Shell - Saved $0.10 per gallon with Ralphs Rewards fuel points - Gas Stations Near Me - Rancho Cucamonga, California

There was a Hispanic male with glasses "working" behind the register while eating what I assume were red spicy chips. I came in asking for a product behind the counter. He proceeded to stick his hand inside his mouth to lick his fingers before touching the product to hand it to me! His hands were literally wet from spit and he actually transferred his saliva (which was red from what he was eating) onto the product and had the nerve to try handing it to me. I was absolutely DISGUSTED & MORTIFIED that he had the audacity to do such a thing in the workplace. His response to my reaction was " I was gonna wipe it off". This type of unsanitary behavior puts customers in danger. I immediately left to go spend my money elsewhere. This needs to be looked into because this is absolutely unacceptable. I don't even like my own saliva so why would I want to come in contact with a strangers spit? Extremely disgusting and unprofessional read more

This Shell station/convenience store has gone done. They had really good workers awhile back. Then from one day to the next they got rid of them. I know we are in a pandemic but gosh these new workers for the past year don't do anything. The shelves are empty. You can see they have product in the back. But their shelves are empty. I've seen workers outside smoking at friends cars and then come in to wait on people. I've seen them sitting not even trying to be helpful. They even have the plastics protector off the counter and with no mask. I don't even care weather they do that but please get this store stocked. Get them some help in there. I blame the management. What are you doing to help this store? I know this place is always busy but you are going to start losing to the AMPM down the street. read more

I came in in Saturday 12/19/2012 approximately 10:40 asked the Assistant Manager about the vacuum as far as how much it takes. I was advised two dollars and asked for change. Which I received a sarcastic comment about coin usage. After I proceeded to the vacuum the coin slot was jammed so I ended up using my card. Vacuum turned in but wouldn't work. On top of that it continued to charge my card for about 16 mins worth of time. I went into the store while it was happening and told the assistant manager " your machine isn't working and it's taking my money, if you come to the door you could hear it running but nothing worked. He then told me in the nastiest way possible. That ain't ours " I said well it's in your property. He then said if you want 50 cent I'll give you that. I then say sir, I'm not trying to give you a hard time but this is my money and I'd like to be able to talk to someone. I was told "you're being an asshole" at this point I get mad. Cause I did record the whole situation. I advise him that he may need to watch how you're speaking to people cause the next person may not take that aggressive attitude so lightly. Anyway I've patronized this store for over 3 years. Never again. Horrible customer service. An assistant managers actions reflects on the Gen manager. This location has no class too to bottom read more

Shell - Broken - Gas Stations Near Me - Rancho Cucamonga, California

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They are pretty consistent and reliable. I get what I need from here which isn't too much. I fill up and occaisionally clean my windows. Typically have soap and water you do that. And I always use my rewards card to save a few cents off each gallon. You have to input your card before you fuel. You just have to remember to do it. read more

Shell - Don't forget to apply for the rewards card. I saved $0.03 off each gallon today. Yay! - Gas Stations Near Me - Rancho Cucamonga, California

I came into this gas station and received EXCELLENT customer service from Sandy. She was very helpful.

Great gas station. I want to acknowledge your employee Shawn- such a friendly outgoing guy. Always helpful and has a great attitude. You found a gem in him. read more

RUDE IS THE POLICY OF THIS SHELL STATION got fronted off by cashier because of Ralphs reward Not working at the pump! Been coming here years but not usually inside Lots of other gas stations nearby...Hasta La Vista Shell read more

Everytime I go in this station I get awesome customer service from Shawn. He is very helpful and a great attitude with a smile to greet me each time. The store and bathroom is always tip top shape when he is on duty. I give it 4 stars. read more

One of the workers who has a manbun doesn't have his mask on while working he didn't have it on the entire time I was there at 4:55pm. He also didn't put it on for other guests who were coming in either. This is a health hazard and very selfish! I won't be coming back here again and will be letting my friends and family know about this; there are literally people dying from this! read more

Came in while driving through town and what a nice surprise Sandy is. Great service. Personable. Friendly and cares about her customers.

Very clean store, great customer service. I was help but the assistant manger Danielle I really enjoyed my experience.

MELISSA I never write yelp reviews but your customer service is amazing and made me and my boyfriends day so much better ! Don't change the world needs more people with your attitude ! read more

I came into this gas station to purchase gas. While waiting in line I began to feel a little weird. I'm type 2 diabetic and hadn't eaten for the day. My plan was to eat once I stopped running errands. I felt kind of squeamish but thought I had it under control. Upon paying for my gas the Cashier by the name of Danielle greeted me very sweetly. I gave her the money and told her what number. She asked me was I ok because I didn't look too good. I told her I was diabetic and if she could get me an orange juice that would be great because my sugar was low. She rushed and got me one and assisted me until my sugar level went up. I was thankful she was there and helped me. She really saved the day! read more

Melissa is always there when I stop in the mornings and she's amazing. Never a bad attitude, it's a pleasure to see that now-a-days.

Always have a good experience going into the food mart! Shawn is always very helpful & friendly.

Sandy is always super friendly! I'm surprise after so many customer she still manages to remember who I am lol. She's great.

Do not go here! Do not waste your time or your money. Simple transaction like a candy bar and gas is too much for the clerk. Rude lady as well. I go to pump my gas and she says she lost my receipt. I asked what does that mean and she replied "i don't know". Who put her in charge? The owner is a real scumbag apparently. Dont waste your energy on this place! read more

Shell gas station mart on Foothill/Vineyard - be aware and pay attention to the prices that are being rung up. On several occasions prices on bottled water are listed as one price and ring up higher (not including CRV). When point that out I am told "oh sorry that is the way it rings up" I point out price on display to manager and tell her that is false advertising. I am told oh we can't change the price. Please be careful my Cucamonga neighbors. read more

Obviously don't want my business!! changed to max $75 on credit card. how can you fill trucks on $75?? i have two of them. also clerk was too busy counting cigars to even notice i was standing there asking why pump stopped at $50. They have lost my business. Haven and 210 76 station now sells diesel. they will get my business. Bad move owner whoever you are. read more

Sandy is great, she came and helped us. She greeted us with a smile and was friendly.

SECOND!! Time I came here right before work about 6am and they're DOWN! For a few minutes. Honestly they need to come up with a way better method for transition for their system. It's Bs when people are on there way to work and can't trust if they will have their system up or not . read more

Very nice gas station. Easy in and out! Nice staff. Clean facilities! This one is never overcrowded, you can always get a pump right away! Update machines! read more

The staffing needs to be highly educated on their Shell product/services. There's is no reason for the guy that works in there to debate with me on whether they scan the pay inside portion on the mobile app for Shell. And then he was like "nah we don't do that". Like how are you going to inform me when I use it pretty regularly? Make it make sense. I'm so tired of them not properly teaching staff members on how to provide accurate service and how to pay attention to customer experiences and take their word for it. That's just an inconvenience to the customer to have to waste time talking to someone who doesn't get the information being stated. Again make it make sense. And right from the moment I walked in there, I wasn't greeted or even acknowledged at first. Then he had an attitude. Sir, you get paid to do a job. Do your job!! Okay? That's all that's required in life when you have a job. It's not hard. Okay, learn some customer service skills. It would be greatly appreciated. read more

I was passing through Rancho Cucamonga. I needed gas so I stopped at the Shell gas station on Foothill. I've never seen a shell so nice! With such great customer service!!! A lady by the name is Sandy help me. She's very professional, and incredibly knowledgable. Through conversation, I she informed me that I was in need of some oil. I didn't know what kind to by and she help me find the right one. Turns out she was right. My car ran like new after that. She was very helpful. Thank you Sandy. I really hope they give this woman a promotion. She is without a doubt management material. (Hint, hint.) read more

Every time I go here I get amazing customer service. I just left here literally 30 seconds ago and Sandy rang me up and she was super nice. She's sweet and energetic and I love that, she's amazing. I don't come to this gas station quite often but when I do, I've gotten Sandy (cashier #7) a couple of times and she's really funny & always in a good mood! She truly deserves a raise! read more

Took forEVER for the cardreader to work and pumps to turn on, then you walk inside the food mart and it sounds like a damn gangster rap concert! unfortunately theres nowhere else to get gas nearby thats convenient. read more

EVERYTIME i go to this place they leave you waiting and waiting at the register!!! Employees are not very friendly either... not the place to go if you're in a hurry. Plan on spending 20 minutes + during their shift change... 7-11 and am pm east on foothill are much better n will get you in n out fast!!! Im avoiding this place from now on!!! read more

The owner was threatening a homeless man that was trying to clean car windows to eat something. The owner rushed him and said "not on my property get the ?!$@ off my property or I'll call the cops! He threatened him by saying I have friends and they can hurt you, I am the owner! I pulled up to the owner and told him he handled it so bad, he should have just called the cops and avoided the scene, he responded I am the owner and I DON'T NEED YOUR BUSINESS! He is rude, violent and vulgar, I will not spend my money at his gas station anymore. He has no customer service and can care less about humanity, calling the cops would have been a discrete solution or even approaching the homeless man politely "like a human" and asking him to please leave. He did this in front of many customers gassing up while he was cleaning a ladies car window. I thought the owner was going to beat him up, that is how horrible it got. He rushed my car to tell me I DON'T NEED YOUR BUSINESS! read more

worst customer service from the "asst. manager" erik who took the guy in front of me who bought 4 beers word of if he was 21 years old or not, never pulled out a fucking id, but me i give it to him, it's expired i gave him my dmv extension and still won't take it. i was buying one black and mild, something that less then two years ago an 18 year old could buy. is he an uneducated dipshit that should be fired read more