!!WTF!!! Took my van…read morein for a simple emissions only inspection. Needed it for registration. Passed that. Shop lady told me I needed a rear engine mount. I told them I just happened to replace it a few months ago for my normal service. These don't break. Front and passenger do. Prove it show some pictures. None were provided. Went home and inspected. It's fine. Then they tried to charge me for an inspection. Not needed. Then... Someone there removed my custom transmission dipstick. It's the long Amazon type cut down to fit in the drip area below the wipers. GONE!! Anyone in that shop finds a Chrysler transmission custom dipstick. It has 2014 TC Burbage engraved in the red handle.

Daniel a mechanic at Sunoco literally saved my 80 year old friend when she passed out preventing…read moreher from injury and stayed with her until ambulance arrived.... the nicest people

I have come to this Shell location for my state inspections and other vehicle maintenance before…read morebecause the service has always been good. Yes, there can be a wait at times, and it can be frustrating but they do their best. And that's to be expected at a busy shop and the quality of the service makes it worth it. I especially wanted to recognize two employees who truly stood out during my most recent visit. Jose, who performed my brake fluid service and cabin air filter replacement. He was very friendly, approachable, knowledgeable, and clearly takes pride in his work. He answered my questions, explained everything well and made me feel confident that my vehicle was in good hands. I also want to recognize Samantha at the front counter. She was awesome, great personality welcoming, and kind to every customer who walked through the door. What impressed me the most was watching her go out of her way to speak Spanish with several Hispanic customers, even though Spanish is not her first language. She didn't have to do that, but she is teaching herself Spanish so she can better serve others. To me, that speaks volumes about her commitment to excellent customer service. Both Jose and Samantha worked incredibly hard during my visit and made the experience a positive one. Employees like them deserve recognition because they represent outstanding customer service.

been going there for 20+ years for inspections and occasional service. Fair inspections explains…read moremy issues when I occasionally fail.

Ashburn Auto is always a great experience! John and his staff are wonderful! I always feel like I…read moream well taken care of, everthing gets explained and there are no extra uneeded fixes that you find with other shops. I was very happy with the communication, price, and work for another awesome visit. Keep up the great work and thank you!

Never disappointed here! Honest, hard-working and reliable service always done faster than…read moreexpected. Love love love Ashburn Village Sunoco's Service.

I just moved to the area a couple of days ago & needed to get an emission's inspection & was…read morefortunate enough to walked in to the Jocks Exxon in Leesburg. I immediately met the manager Katie Q. who was so incredibly warmer, friendly and helpful. Doug did an amazing job with my inspection & Eddy was also very kind. I absolutely recommend this place to anyone who lives in Leesburg. It is a gem of a place with FANTASTIC people. Thank you so much to the crew at Jocks Exxon in Leesburg!!!

With an administrative table specially set up for processing just vehicle inspections, this station…read moreseems to be a racket for them to "encourage" customers to purchase maintenance. Avoid!

I come to this location for quick service and no lines for inspections. This time, I almost entered…read morethe wrong way, so be sure to follow the signs for inspections (around the back)! Once the inspector takes the car in, he directs you to walk around to the front, which is a little inconvenient. There is seating outside the convenience store as well as inside. The whole process was so fast, i barely even remembered to take pictures. The customer service isn't necessarily the best. I am giving four stars instead of five for this reason.

don't even think of fixing your car at this station, they will rip you off.. even if your car is…read morefine, they will never pass the inspection, they will look for anything charge you more.. the owner is very very rude and doesn't care about customers. they charge at least 30% more than other shops. save your money and go somewhere else. Terrible experience.

Three years and counting...and still, a 5-star rating…read more I've mostly come here for my oil change, omissions and safety test and the service was and still is excellent. I have not used their other services - so I cannot speak to that - but I assume their consistency and reliability holds throughout. I especially like and appreciate both Adi who is thorough, professional, and prompt and the manager, Edward who is great (even with questions on the phone). Whoever is the Regional manager needs to give both these gentleman a raise. Great job guys!

After getting gas the shifter stuck in PARK. A mechanic named Mel came out and looked up how to…read morerelease the system to change gears. He also found that the linkage to the gear shifter was broken which he was able to rewire for a temporary repair. Mel said to bring it back on Monday for repair. Great Knowledgeable Service. Their reports and estimates are very thorough.

Ryan and his team are too good. Their level of service is tops. Extremely courteous and caring.read more

Could not fix the coolant leak on a BMW X5 after I spent 6k on them in 3 months…read more And bad customer service on top of that. Stay away from them !

We bring our cars here for general repairs from time to time, and often for oil changes and…read moreinspections. After a recent visit to my dealer's service center and being told, based on the horrible noise it was making, that I needed to replace the whole engine, I went to the Vienna Sunoco for a helpful second opinion (just change the oil relatively frequently, and it should be fine for a long time -- and lo and behold, with an oil change, the sound went away).

When I'm in Vienna this works. While in town it's mostly about convenience. Nothing in this town is…read morebudget friendly. The town is well known for its $ and mattress stores. Thank goodness this gas station is competitive, as others in the town require a blood donation. Kidding sort of but it's part of the area. There's nothing fancy or pretentious about this Sunoco. Have had the car inspected here and was pleased with the efficiency. Nice folks on duty and it's a very clean establishment. As for the convenience store factor it's mediocre. Yet when needing to fill up, plenty of room to maneuver in this lot. The station is close to the main drag which helps. If you're in the area this will work for you.