I went here November 8th, 2016 to get a car wash for a 3-week old car that was in pristine condition. The guy at the car wash entrance instructs me to roll my windows up, I'm thinking because I'm about to drive into the car washing area, so I comply. The next thing I know my car is being roughly handled by what I hoped was not a PUSH BROOM (it absolutely did not look like a detailing brush). I thought maybe I was being paranoid, I hoped I was being paranoid. I go through the wash, pull out and head to class. After leaving class that night, I stop at another well-lit gas station for snacks, I get out to discover the entire body of my car is scratched, literally, everywhere, both sides, the back, the trunk, and 3 inches onto the hood on each side(where he stopped brush. I felt nauseous. My class lets out pretty late so I headed back to the car wash the next day. The first guy tells me, that broom doesn't scratch anybody's car, so why would it scratch mine? Then he said he couldn't see the very visible scratches, then he said it's just the way my car is painted? Then he points to some 10 year old, beat up car and goes "see, that's just how they look." Finally, he gets the manager who upon inspection begins laughing and says "you're worried about these minuscule scatches?" SERIOUSLY, first of all they aren't minuscule , they were the first thing I noticed when I got under some decent light (and I wasn't even looking for scratches, I just barely glanced at the car) a few hours after leaving their car wash, second of all, you can't damage someone's property, laugh at them and act like it's not a big deal. I will go through the proper channels to make sure they are held accountable for ruining my brand new car, and I strongly suggest no one uses this carwash (or patronize this establishment at all). read more