It might only have two stars, but the fact that the bathrooms are open 24 hours a day deserves a five-star rating. I went to many other places, and every bathroom was closed after 7 p.m. This is a lifesaver. read more

Fancy gas station in River North with full touchscreens. It's a rather large station for its location, and I haven't had trouble getting in here (it hasn't been overcrowded or anything). You can use mobile pay or tap to pay at the tanks which is great; I hate having to get my card out. The cost of the gas is going to be higher than other areas of the city, but not at all bad for the location of this specific station. read more

Imagine wishing to rate a place less than you can? Unfortunately 1 star is the lowest but would give this place -100 if possible. Staff is RUDE!!!! Extremely disrespectful and poorly spoken, whoever the manager from this place needs to do better when hiring these individuals. The young girl behind the counter needs to learn about customer service. Disgusting customer service, on the phone paying zero attention to her job and blaming her mistakes on others. Even treated her team member poorly. read more

I didn't know you could actually have a horrible experience at a gas station. On a Friday night I pull up to a gas pump as my motorcycle was on "E." Two security guards from Advanced Security Solutions (which I was only able to ascertain which company they represented the following day, as they would not tell me their names, which company they were employed by, nor how to get in contact with a manager or supervisor) approach me and tell me that they don't serve motorcyclists and I have to find another gas station. For reference, I personally have been at this BP countless times, as it's been my BP of choice for the last seven years. Motorcyclist often meet at this BP, however I'm not in any connection with any riders that meet there, nor am I associated with any riding groups, so there's is no reason that I would be at this BP, except to pump gas into my vehicle and leave. Being approached by these two guards and being told this in an unprofessional manner and as it's unprecedented, since I've never had any incident at this gas station, was very upsetting. The only thing that I knew about these security guards is what I've been told by other's; being they carry firearms and they have threatened customers. I can now see these claims are not unfounded. I input my loyalty ID number and began pumping gas. The security guards ensured that my pump was stopped and I was only able to receive 2 1/2 gallons. Upsetting as this situation was, all I wanted was to find a manager or supervisor to speak to. As stated above, the guards nor attendants would not help, and the only comment was "Come back tomorrow if you want to speak to a manager, which I did. The following day I place my motorcycle next to a pump, as I still needed gas, and entered the store to speak to a manager. While waiting in line and letting people pass to purchase their items, the guard from the night before passes in front of me with a smirk and makes the comment "Have a better attitude today?!" Instigating frustration in a customer is not an attribute any owner of a company should ever desire in an employee. Both guards from the previous night were there, one in uniform and one out of uniform (and if he was off the clock, he should not be addressing me as he was). Both guards would not let me speak, and they pointed to the cashier, telling me she was the manager when she was not. Again, the only thing I wanted was a manager to speak to. These guards told me that if I want to speak to anybody, call the number for Graham that was on the door, and that company would get in touch with their company, which then their company would get in touch with me. Also, that per the contract, Advance Security Solutions owns the gas station, so anything they say goes. These two security guards, who were acting more like hired goons did not like my persistence in asking for their superiors, which the shorter of the two stated to leave the store and gave a not so sincere "Have a good day!" as I left the door. Once outside I tried to pump gas, which they stopped the pump again. Now extremely upset, I pull to the side of the lot and find the phone number for Advanced Security Solutions online (I only learned this as the shorter guard finally blurted it out when he was talking about the contract that states they own the lot). I call the number and while on the phone with the automated system, the guard approaches me and begins speaking. I had my headphones on, and thankfully as I could only assume he was speaking trash as we were out of ear shot of others. He tells me after I took my headphones off that I'm on notice of trespass and am banned from the gas station. Currently I am seeing how Advanced Security Solutions will remedy this situation, however if this the best employees that Advanced Security Solutions can produce, then I would give the contract to a better company if I were the BP owner. I was told they have to watch for gang activity, yet I am not, nor have I ever been in a gang, owned a weapon, or threatened any person there EVER! The guards should watch for loitering, not customers there to get gas and go. I have only put BP gas in my vehicles with the exception of times I can count on one hand, and while not extreme, I spend $300.00 minimum per month on gas, and this BP is where I mainly fill. I have a car and two motorcycles, and I can imagine this BP will be losing loyal clientele left and right, if they leave these guards up to their own devices. Even if I had a customer that only spent $50.00 a month on gas, I would not want to lose them, due to my employees negligence in their duties l. This review turned into a rant, however it is beyond a real incident, and I hope the owners do take this event and use it to fix the way these guards approach, speak, and treat their customers. read more

Wow! Amazing experience. The TRIO pot roast sandwich is addictive! Great restrooms, nitro coffee, pizza made on site! Overall the best spot in Chicago! read more

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I travel all over the country and overseas frequently and I can honesty say this is one of the most whack gas stations around. With every visit, and without fail, day or night, I'll have at least one "homeless" person aggressively hit me up for money. While filling up for gas, I'll see these people chase other patrons around the station and follow them to/from the entrance of the mini-mart as they try and make their escape. The managers are very aware of what is going on and that patrons are systematically harassed. On one occasion, a random man jumped into the passenger side of my car desperately begging me for a ride "home from work." I had to call authorities to have him removed. AVOID THIS PLACE AT ALL COSTS. read more

The stank of this has station bathroom is the ultimate goal station bathroom stank. No gas station bathroom stank can rival this stank. However, it's always open. It's crowded, and full of sketchy people late at night, and the bathroom is full of diseases and stank, but that bathroom is always open. read more

This is the easiest gas station to get to off of Lake Shore Drive. It's supposed to be but rarely is open before 8AM. When you think about how much traffic is coming on and off of Lake Shore right there it's laughable that they aren't open to service the morning rush. read more

Good luck getting gas out of the pump. The best thing about it was the guy who reset it so no one could steal gas on my credit card.

This gas station is very unprofessional and their system is always down. Workers just sit there and talk about personal lives all day. The workers do not speak when entering the store. read more

Unsafe place to stop. AVOID. Gang hangout, loud music coming from motorcycles, 3 wheelers and cars. Complete chaos every night. People just standing around the lot, looking for trouble. Until BP stops loitering completely, avoid this place. Those "guards" are part of the problem, they must accept bribes, they do nothing to provide safety. Every disruptive vehicle leaving the city stops here. Police avoid this spot, as well. It's too chaotic, they would need a flatbed to get this place cleaned up daily! Tourists are hassled and harassed by these people who appear to have no where to "hang out", but a gas station. read more

Really, I wouldn't come here if it wasn't close to where I live, and I wasn't running empty. About a 1/4 of the pumps were broken in this packed station, they had hung out of order signs. The first 'operational' pump I tried to use was glitched out so I had to move to another. I was approached by no less than 2 separate guys pulling the distress scam, one wanting 2 dollars worth of gas in a can and who would not go away, and another dude who started some story about his sister or whatever. read more

All the air pumps at this gas station are broken (with no sign alerting customers). The will blow air out, but will not fill your tires (at least in my experience). Save your quarters and don't try them! A fine place to fill up your tank though. read more

This bp is your typical gas station near the north side of Chicago. Price of gas is very expensive. Only stop here for gas if you have to. It's clean most of the time. There are a few problems I have with this bp. There bathroom is majority of the time out of order. Also a few of their security officers can be quite rude and obnoxious. On weekends, its always extremely packed and it will be a wait to get gas. But overall its an ok gas station. read more

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Just your average gas station with typical outrageous Chicago gas prices. Beware, this place can get super crowded, especially on the weekends. Also, from time to time biker gangs randomly like to hang out here. And of course it has your typical insanely high Chicago gas prices. read more

I rarely feel the need to review more than restaurants, but quite frankly this is one of the poorest gas/convenience stores in the Chicago area. I've been forced to stop here on a few occasions. The customer service is terrible to a degree that beggars belief, in addition to high prices and being constantly crowded with undesirable elements. I would not recommend this service station. read more

NO STARS !! That's what this place really deserves. Terrible customer service. Plus, the last few times the place has been closed at around 10pm. The pumps say pay inside...so I go inside and the rude clerk just ignores customers. The lights are on and the place looks open. You have to get their attention only to get a snarky attitude telling you that they are closed "for a little while". Who is in charge of this awful place. I know it's just fuel but have you ever heard of customer service. I will no longer be filling up at this dump! And to the clerks who work there...SUCK IT!!! read more

I never thought I would write a review for a gas station but it is so bad, I have to. I can only agree with all the other one star reviews here. I had to make a stop because I had a flat tire and they would not give me another round of 4 quarters (after I used the first round up) for their air machine. The "store manager" told me it is against the policy. And that, after I used their ATM to get cash. When I asked him what he thought I should do with my car that was parked on their property with the flat tire, he just shrugged his shoulders. Now this was around 11pm and it was freezing cold outside and none of the "undesirable elements" (nice wording, Gerald W.) in the store would offer some sort of help or advice. Chicago ghetto at its finest. Will avoid that place like the plague from now on. read more

Rarely had a good experience here. They've told me the air pump works & when it doesn't they claim not to own it, despite their # on the box. Never a manager to complain to. They sell gas and the station isn't on fire. For those two things they get 2 stars. read more

Downright RUDE for the most part. I come through about 4 times a week. And it is always the same. Particularly the people who clean the bathrooms. Put up a sign that says closed for 30 minutes. Ask how long it will be and he says "look at the sign." Dude, I have been driving for FOUR HOURS how about you say 10 minutes more, 20 minutes more or SOMETHING?! Not say "look at the sign" and pull the door shut IN MY FACE. And I knocked first. They wouldn't respond. I say "they" because it was a woman and a man in there. They were dancing when I opened the door. THEY are only two people who feed into the stereotype of Chicago having rude people. Some of the cashiers are nice however which is why they didn't get one star. read more

Worst gas experience ever, went to 4 different broken pumps until I gave up and went inside to put money on a pump and the pump still didn't work and they wouldn't refund me my money. I got about 1/10 of a gallon of gas out of the whole experience read more

one of the most crowded, expensive and ghetto gas stattions in the world. i only go here when im way beyond E