I come here a lot. They have two vacuum stations right next to the car wash. The bathrooms are also…read morelocated here. Gas is a fee cents cheaper here than Temecula. Lots of pump and wide aisles between them. Easy to get big vehicles in for fueling. Convenience store has some snacks, sodas etc. In n out burger is next door for your burger fix.

This Shell employee on the left of my attached photo is terribly rude to Shell customers…read more Went in with a totally empty 22 gallon gas tank in my car and only had a $100 bill. I asked for $60 on pump #2. This Shell employee says they do not have change for $100. So I said Ok I'll take $80 on pump #2. (Less change). I was told in a second rude tone that they would not take my $100 bill. I asked, "so you don't have $20 in change? I don't care if it's a few $5's and a $10." He told me "No, I don't have change for your $100 bill." , I can't help you. It wasn't just the answer but the rudeness ofv the delivery of the answer. I said, I've not ever been treated this rudely at any business. I was told they don't care I Said fine I guess I'll get Gas somewhere else and that I would not be coming back to Shell again, and that I would be posting a Yelp review. The employee said... "OK GOOD, post your review." I walked back to my car feeling so disrespected, changing my mood from what had been a great day into just feeling mad. I walked back into shell to take a photo of said employee so whomever manages this place would know specifically who was responsible for this glowing one star review. Being a business owner myself I knew I would want to know which employee in my business was treating my customers so poorly that they would never want to come back to my shop again, and then telling them "OK GOOD" when they said I won't be back here again due to how rudely and disrespectful I was just treated. I was then told... "YOU CANT TAKE MY PICTURE" I said "too late I already took it, call the cops." To which He responded that he would! Customer service no longer exists in this great country of ours especially when you hire the entitled that think they are doing you a favor by letting you spend your money in the business they have been hired to represent. Well sorry but when you treat Shell's customers with such a rude tone and words, and can not figure out how to make $20 change between two open cash registers for someone trying to fill up their totally empty 22 gallon gas tank your in the wrong job. I would have taken a gift card for the $20 change if you "really didn't have change". Instead you trear me like an jerk and use the rudest tone I think I have encountered in any business the whole year of 2019 and we are at the end of the year. I took my $100 nextdoor after I told you I'd never be back to Shell again to which you responded "OK GOOD". Mike over at 7-11 was happy to accept my US CURRENCY in exchange for gas for my car. I have included a photo of the RUDE EMPLOYEE of Shell (the one on the left of these two employees) As well as a photo getting gas next door at 7-11 with Shell in the back ground. It takes a lot to ruin my day and make me willing to sit in the parking lot spending 15 minutes writing a review, but you 100% earned every word of this One Star review including the time it took me to write it. You are a horrible employee for the Shell Brand name and if you worked for me you would be fired immediately. If you "really" couldn't make $20 change there are many other options anyone could have come up with, the 1st of which would be just being nice, apologize, and say you honestly just don't have change, maybe I could wait a minute for the next customer to purchase $20 worth of gas so you could make change. I would have been open to anything as I am a pretty laid back and understanding customer. It was your rude demeanor, total disrespect, your mean words, and showing so clearly that you could care less to help me buy gas from Shell that was the problem. Not the fact that you didn't have change. I would have happily took a store credit. Instead you sent me nextdoor to 7-11 and told me you could care less if I ever purchased fuel from Shell again. To the owner of this Shell Gas Location..... this employer is treating YOUR customers with extreme rudeness, and costing you business. In attached photo the Very RUDE EMPLOYEE OF Shell is on the left. Steer clear of this employee if you try to get gas here at Shell. But as much as I like Shell fuel quality, I'd just save myself the disgusting experience and just get gas at 7-11 a hundred feet away! If the owner of this location reads these reviews you should fire this employee immediately, they are costing you business. Test them with some mystery shoppers if this review and your other similar reviews don't convince you, this person is bad for business. I won't be back. I did nothing to be treated with such disrespect. Wow, just wow! SMH.