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Crest Hill, IL

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Shell

1.8 (9 reviews)

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11 years ago

Laser wash takes forever. 5 minutes per car, at least. If there are more than two cars ahead of you, you will lose your mind.

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8 years ago

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bp

bp

(6 reviews)

The gas here is super expensive. It should be criminal to charge that much for something that…read moreeveryone needs. Quite frankly it amazes me that some people are willing to pay. Simply amazing. That aside this is a nice gas station. It is clean, well stocked and well staffed. The people that work here are friendly and recently a nice young behind the counter man talked me out of buying cigarettes. They also sell beer, at a slightly higher price of course but not too unreasonable. I am fairly sure there is a breakfast/lunch restaurant? inside but honestly I have never been here early enough to see it in action. Also they do not carry jalapeno combos, a major negative for me.

Loyalty/rewards system has apparently been disabled at this location…read more I've been coming to this BP location for some time, but I've become increasingly frustrated with an ongoing issue involving the station's loyalty/rewards system. For the past couple of months, I have been unable to use my BP loyalty ID at the pump to earn points or receive my Prime member discount. The pump simply does not allow me to apply my loyalty information. I've also tried using the Earnify app as a workaround, which previously worked, but that option is now blocked at this location as well. I spoke with the cashier about the issue, but they were unable to assist or provide a solution. I also submitted a complaint directly through BP's website, but after some initial communication, the issue has essentially gone stagnant with no resolution. I understand that technical issues happen, but when a station prevents customers from using advertised loyalty benefits for months and neither the employees nor BP customer support can resolve the issue, it becomes extremely frustrating. I'm not expecting special treatment--I simply want to be able to use the rewards and discounts that I'm eligible for when purchasing gas here. Hopefully someone from BP or management sees this and actually looks into why loyalty IDs and Earnify are being blocked at this particular location.

Circle K

Circle K

(2 reviews)

$$

I'm a fuel rewards member, received the membership and card at this location. Attempted to use my…read morereward points that are linked to my debt card at this station. The first time it didn't automatically use my rewards, which is the sole purpose of linking the rewards to a debit or credit card. The customer service department at the fuel rewards card fixed that issue. And told me, this issue shouldn't happen again and if it does. Go into the store and the managers can fix it immediately and apply them to your purchase. This morning it happened again, as advised by CS. I go in to have the manager apply my rewards. The manager or supervisor that didn't identify herself in any way. So she could be just staff. Process to tell me, you have to activate the card. So I told her the story a second time. Which clearly says the card is active. And that I was instructed to come in if my rewards aren't automatically applied to my purchase from the card. So She says, "did you enter the card or the number?" I asked her if she knew how the linked credit cards worked and if she knew what the word "automatically" meant. She told me I can't help you if you don't enter the card or the number. Here's a word of advise to the Circle K leadership. Train your front line managers, and staff on how the fuel rewards work. Train them on how to resolve issues and to go above and beyond for service recovery efforts. I actually pass a BP gas station to frequent this store. However, that stops now.

We love this gas station! It's clean and the gas prices are usually one of the cheapest in the…read morearea. We only started going here because of a promotion they were running to try out for free a bunch of their food and drinks. I have NEVER eaten gas station food before but this changed my mind. The pizza and hot dogs are fresh and tasty. They have a huge selection of slushees that my kids love. And their donuts are brought in fresh daily and are good but pricey. Definitely make this place your go to gas station!

Shell - servicestations - Updated October 2026

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