This location 100% is the standard "play dumb" 7/11. I was shorted a small amount of change from my…read moreorder when I questioned it the cashier " didn't have pennies" then when I pressed more he miraculously had some.. bad business, I will be doing research to see if they have card scanners. I wouldn't be surprised if they do.

I came in here because we were filling up on a road trip to Springfield Missouri. We came in at the…read moremiddle of the night and we decided to buy some snacks. In terms of customer service this place does a decent job. They have so many different options for snacks. Not only that but they have many options for healthy snacks which is not always available at 7-Eleven. The gas pumps worked pretty fast and I had no issue with getting a receipt from the pump which sometimes is a problem at gas stations. There's honestly nothing to complain about this location. Great staff and friendly customer service. The staff was very polite and courteous. The one downside is that it is slightly dirty both on the interior and the exterior. But most gas stations are like that.

Convenient location to where i was working. The prices are little bit higher then the other…read morelocations around but it was nice that it was on the side of the road on my way in to work. The bathroom is clean and the service is friendly

The price was lower then other ones on gas buddy which is a super plus. The station is bright and…read morewide so there is lots of space to maneuver. There were some spots that were out of service. I usually like my receipt and I asked for it and it did not print. That's the downfall.

Cashier put a six pack of beer in a bag, but not the other loose items. I took the 6 pack out of…read morethe bag and put the loose items in. She then tells me its against the law to sell alcohol without putting it in a bag BS ! Ther is no specific law in Oswego, Illinois, or the state of Illinois requiring alcohol to be placed in a bag when sold at retail. The practice is a common store policy to ensure compliance with open container laws (625 ILCS 5/11-502), ensuring that the product is sealed and not easily consumed in a vehicle or public space.

First time coming here. Needed a place to grab some food and drinks while racking up speedy Points…read more It's a newer location with easy access to route 30. Staff is friendly, plenty of pumps. Conveniently located between Joliet and Aurora

I went through this Care was. It's a drive through with the "spinning rags" etc. When I got home, I…read moresaw three areas of my hood (about the size of a dime) that had actually gone through the paint. (Funny that they don't give you a receipt, huh?) I called after I got home and I can't leave a message for the manager, but can call her Monday morning. I have a bad feeling about this...

This place is fuckin heat i got my shitbox heated up and your car wash made my alternator break.read more

Worst customer service ever, infuriated me so bad it made me write my first review. Me and 3 of my…read moreother 17/18 year old friends walked into the speedway last night around 10 for me and one of my other friends to get slurpees. We walk in the door, and before even saying a word or getting in shop all the way, immediately, Steven at the desk says "If you are just here to take up space and not buy anything than leave". No greeting, nothing. We somewhat brushed it off because I'm sure kids go there to mess around a lot, but it's not even over. Me and my one other friend quietly got our slurpees and brought it to the desk like normal, with our 2 other friends waiting by the door for us to check out. Steven, talking to our friends behind us who didn't purchase slurpees, says "If you aren't going to buy anything than you don't need to come in". And just went on and on about how we don't need to be in his gas station at all. Didnt tell us our total, didn't say bye, thank you, nothing. Made it a completely unwelcoming and harrasing his customers. Worst customer service I have ever seen.

The customer service at this store was rude and unprofessional. I had a doordash order pickup and…read moreit was cancelled. The store clerk was rude and ranted on how they should not have any doordash orders and these delivery services. The order was sitting on desk and he kept on saying it is cancelled. So, who knows what goes on there.

This CostCo had a great selection. I was able to get some food here I enjoyed. It looked like they…read moretypically had good produce here. The store was spacious, and they have a large parking lot. I was grateful for self checkout kiosks.

I recently visited Costco on 59 to activate my new membership. The older gentleman who helped me…read morewas very thorough in explaining the membership benefits and took the time to answer all of my questions. The process went smoothly, and I appreciated the excellent customer service during the membership setup. At the time, Costco was running a promotion where opening auto-renewal would qualify me for a $50 Shop Card. I received the card by email about a week later and decided to use it during my first grocery purchase. Unfortunately, my checkout experience was disappointing. I wasn't aware that the Shop Card needed to be scanned before applying it to the transaction. When I tried to use it, the cashier seemed frustrated and commented that he would need to void the transaction and wait for a manager. Another associate grabbed my cart and started putting items onto the conveyor belt quickly, and I wasn't sure which items I should leave in the cart. While I had a great experience setting up my membership, my first grocery shopping experience at Costco was not what I expected. I hope the checkout process can be handled with more patience and better communication, especially for new members who may not be familiar with how everything works.