Very professional. They were able to get a time and date set up that was agreeable to both of us…read more They came out and made sure to stay until the job was completely 100% done to my satisfaction. I would absolutely recommend this company to anybody needing to get work done.

From the owner: We are a family owned company with years of experience. We offer a wide range of services at a…read morereasonable price.

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.

R&D's Always Cleaning have cleaned my apartment three times, and each time I have been extremely…read moreimpressed by the thoroughness, attention to detail, and professionalism of the services they have provided. After they clean, my apartment feels like a totally refreshed space! They are attentive to any special concerns or requests. For example, my shower curtain needed replacement, and they took the time to remove the old one and install the new one I had purchased. In addition, they provide their services in a very efficient manner (only about an hour for a very comprehensive cleaning of my apartment). I am so happy to support such an excellent local business, and look forward to supporting this business in the future. The business is very communicative and responsive to client questions regarding scheduling, and they consistently provide an invoice for their services. Thank you, R&D's Always Cleaning!

We used them for packing and moving a family of 6. Just so…read moremany things broken. I've moved many times before and I've just never seen anything like this. They did not use bubble wrap, or even packing paper. They threw delicate items, literally threw, I saw them, throwing them into boxes and just broke our PS5, our clocks, anything electrical. Anything delicate was damaged. They left doors broken in our new house. It was awful. I don't understand how they could be a professional company. When we went back to our original house, we found that they just left like 1/3 of our belongings were still there. But thrown around randomly on the floor just a complete mess, not packed. Just a horror story. We spent the next day trying to recover our stuff from the old house. And clean up after them. Thank God we moved the PC and laptops ourselves.

We had a good experience with this Two Men and a Truck. We called, answered the questions, and…read morereceived an estimate. We liked it and went with it. We had the guys move just the furniture from one apartment to another. Elevators were in each building. The guys were courteous, kind and handle each piece of furniture well. All pieces were plastic wrapped, and they used fabric pads to keep the furniture nice. We would use these company guys again. Recommend.

I found this handyman services on Yelp and the owner Jared Kacasandi spoke with me offering his…read moreservices for the work I needed at a rental property. He showed up to do the estimate at my property and provided an estimate via email. He said to secure him for the start date I needed him to start on, he needs a 50% security deposit of $1575. I've sent over via VENMO to @JayKazz with Kazz Handyman Services $1575 on 7/30/2025 at 2:35 pm for agreed work, but the work was never performed. Contractor is ignoring my request to return the funds. Clear breach of agreement and using VENMO for fraud. I know have to go through the process of writing to Venmo, Yelp, filing police reports, complaint to the state contractor board, BBB and small claims court just for $1575. I am doing this to make sure no one else has to experience this fraudulent act by Jared Kacsandi at Kazz Handyman Services.

Earlier this year, Jared was working under the name Elite Pro Handyman. He rented a dumpster from…read moreus and stiffed us for $450.00. Sounds really nice and professional on the phone but turns out he is not trustworthy.

Just an fyi, if you are planning on writing off your windows for tax purposes, you need to get the…read moretriple pane windows. I guess the Double pane windows aren't energy efficient even though the salesman will tell you they are energy efficient. But other than that we love our windows!

HORRIBLE! PICK ANOTHER COMPANY In 2021, Universal Windows…read moreDirect installed 32 windows in my home. We selected the company because we were told multiple crews would be assigned to complete the project quickly. After signing the contract and paying the deposit, we were informed only one crew would be assigned and the installation would take longer than promised. The installation experienced numerous issues, including an incorrect window being installed, missing materials, extended delays, and concerns regarding insulation. Shortly after installation, we noticed significant drafts, increased insect intrusion, and substantially higher heating and cooling costs. A service technician later inspected the installation and immediately identified that the windows had not been properly shimmed, there were gaps around the installations, and no insulation had been installed. Universal Windows Direct sent another crew to address the issue by drilling holes into the window frames and injecting insulation rather than removing and reinstalling the windows. Caulking was also redone. Following extensive discussions regarding the installation deficiencies and increased utility costs, the company provided a $5,000 credit. While these repairs improved some issues, they did not resolve the underlying problems. Over the following years, we continued to experience drafts, elevated heating and cooling costs, and poor window performance. During the winter of 2025-2026, temperature measurements near several windows showed differences exceeding 25 degrees from the home's thermostat setting. In one instance, with the thermostat set at 68 degrees, the temperature near a window measured approximately 42 degrees. A subsequent inspection by another technician identified insufficient insulation around the windows and air leakage associated with prior repair methods. Additional temporary repairs were proposed, but I declined because previous temporary solutions had failed to correct the installation deficiencies. After escalating the matter, I was informed that management had approved a comprehensive correction involving removal and reinstallation of the affected windows. However, when the scheduled crew arrived, they stated they had no documentation regarding the work, no materials had been ordered, and no repairs could be completed. They instead documented the issues and left. Since January 2026, I have repeatedly contacted Universal Windows Direct seeking implementation of the approved corrective work. Multiple appointments have been scheduled, inspections have been performed, measurements have been taken repeatedly, and management has acknowledged communication failures and delays. Despite these efforts, no corrective installation work has been completed. In addition to ongoing energy loss and comfort issues, we also experienced a ceiling leak that was attributed to an improperly sloped window installation. Nearly five years after the original installation, the windows remain improperly installed, utility costs continue to be impacted, and the company has not completed the corrective work it previously approved. I have participated in more than nine service visits and worked with multiple technicians and installation crews in an effort to obtain a proper resolution.

Maybe the worst company I have ever dealt with. We had siding, insulation, doors, and gutters done…read moreto our house. This was not an inexpensive endeavor. The siding was completed in 2013 and the other parts of the Jon in 2012. The siding has never been completed properly. I have had to call 5-6 times to have the siding repaired in the same location as it would routinely blow off the house. The last time I called in 2019 I was charged and the job wasn't completed properly as can been seen in the pictures. I should also state that when I called last year my call was not returned and I had to call them a second time. I was also told that they no longer had my paperwork from when the job was completed. Recently the caulking that was on the window casing has deteriorated allowing water into the house. This has caused water damage inside my home. I called about three weeks and was told I would receive a call back and never did. I decided to use another company who came out the same day and did the repairs within a week. Unless you want subpar workmanship, rude and inconsiderate people I would use someone else.