I am always happy with the service and the product at Shear Pawfection! Even during busy times, they do their best to accommodate customers. I typically email with just week or two's notice, and let them know my availability in terms of pick-up/drop-off, and they quickly reply with a suggested appointment time.
The staff is loving and kind to my whiny Yorkipoo, and he always leaves looking like he could be in an advertisement! It's amazing! And even in instances where I've come to pick him up and didn't feel they'd cut enough off (it's never too much... they're careful of that!), I feel comfortable asking the staff to trim it up a bit and they happily oblige, making sure he looks exactly how I like before I pay for the service.
Julie, the owner, is feisty. She has a sharp tongue and is very sarcastic -- she'll tell it like it is, without sugar-coating a thing. So be ready for that. If your pup is covered in mats, for example, she's going to tell you you're doing a lousy job, your dog looks awful, and it's going to cost a fortune for her to comb out all those tangles. But she has a big heart and a strong love for dogs. She has been very helpful in recommending things from food to boarding, and I trust her advice on caring for my pet. read more