Recently took my dog to be groomed here. she received a sanitary cut and thought it was a little…read moreodd that they shaved her down completely bald in the area but didn't think much of it just figured that's standard and would ask them not to cut that hair again as it was her longer tail hairs that were more the problem. The following day she developed a rash and thought it was the short hairs rubbing in her skin folds causing irritation. By the second day the area was bright red and oozing. We had to visit an urgent care vet as it was the weekend at this point and learned that she had a serious bacterial infection that was secondary to a suspected clipper burn. Multiple pain relievers and antibiotics later she's thankfully on the mend but $75 grooming turned into a $325 vet bill and a broken heart seeing our girl in pain. I know things happen but I am disappointed that this was our experience the first time taking her, I trusted the groomers to take good care of her and unfortunately that just didn't happen. We will not be returning but wanted to leave the review for awareness.

Our small dog is always happy and not shaking, or scared to be dropped off and picked up. he acts…read morelike it's a trip to the grandparents for a week when we go on vacation. He's treated well. The staff was friendly and animal lovers!

Love Tangled Tails!!! We have been taking our pups there for grooming for over two years and never…read morehad an issue! They do a great job and the pups are happy and well cared for!!!

this is the second time this is happened to me at tangle tales in Altoona. Iowa my dogs are totally…read moreup-to-date on their vaccinations. They would only take one of my dogs because they said they hadn't received the updated vaccinations for my other dog. I went to the vet a month ago and they told me they would fax it over to tangled tails, the girl at the front desk at tangle tails told me that their fax machine was down last month in my opinion when I called to set the appointment they should tell me that I need to get them updated vaccinations instead of driving they're getting my dogs, all nervous and excited and not being able to take them. I will never go there again you should not either.

Took care of my dogs like they were family. Always plenty of communication and very friendly staff…read more They understood we had an emergency from the Derecho storm and took them in until we could find a place to live that allowed dogs !! My babies are more well mannered and listen to me better than they ever did before ! Thank you ALL at 4Paws! We love you !

Everyone's judging the groomers, but personally! They took care of my baby. She has had terrible…read moreexperiences with groomers in the past and her whole body shakes at the sound of a dryer. I let them know-- and they were so kind!

We have been coming to Vista Boarding for many years. We love the kennel. Our dog gets lots of…read morelove and attention while there. If we have to leave him somewhere, this is where we want him to be!

I took my female 3 year old Rottweiler there & within approximately 24 hours I received a phone…read morecall from the owners daughter that my dog was dead.

Anna is the best! I've done two group classes and 1 private lesson with Anna and I have a…read morecompletely different puppy! Anna takes a no-nonsense, individualized approach to training and will do whatever it takes to help you train your dog. I've learned so much in a short time. My main goal for training was safety. We live on an acreage on a busy road, and my top priority was off leash control so i can keep my pup safe and give him a long healthy life. We set our foundation in class, and then with one private lesson, we transitioned to off leash control. I've had many dogs, but this is the first dog I've trained with Anna, and this is the first time I've had a dog heel on either loose leash or no leash! And his recall is better than I've ever had which is key on this farm! I'm thrilled with my results and would recommend her to anyone needing help training their dog! I should mention she's very affordable and fair, as well, and worth every penny!

I'd been searching for a good dog trainer offering classes when I found Anna Childs at Adelhorst. I…read moreused to help teach puppy and adult obedience classes when I lived in another state but had no connections in Iowa. Anna is the best dog trainer I've ever worked with. My dog is doing great and I'm learning how to improve my skills. Exceeded my expectations and I highly recommend Adelhorst for anyone!

I recently hired Rachel for a short trip recently, and the service for my cats was not good, and…read moreher communication with me was poor. Her husband John was with her, and my cats were anxious around him, so 2 hid under my bed. I didn't know that he was going to accompany her on her scheduled visits. I was a new client, so having good communication with my pet sitter is important, and she fell way short of that. I had to tell her where things were, although I provided notes, cleaning litter boxes was only surface scoop, not deep, as there was plenty of urine at the bottom of one of my deeper cat boxes, that I discovered after I got home, and no additional litter was refreshed, although there were new bags in each of my baths for replenish. No to little interaction with my cats, as toys were not out for them. Because of Rachel's poor communication with me, I had no confidence that my boys were getting along with them, and had to ask on my last day of my trip, if my boys were ok? she replied with, "they seem to be". I know this family has all dogs, so maybe not really comfortable or enjoy cats??? She didn't provide any invoice, business documents, or a checklist of what was being done on the 3 days I was gone. I told her that if I had been on a longer trip, I would have needed to return early, as I had no trust that my boys were getting the care they deserved. This is NOT how you want to start with a new client, and made a significantly poor impression for me and my boys. I would go call around, and ensure you get references if you have cats, as this team just did the bare minimum, and it showed.

We've never used a pet-sitter before, and Southside Sitters made the whole process super easy to…read moreset up. They're friendly to work with, cover all the details, explain everything clearly, and their love of pets shines through! They even sent us pics of our kitties while we were away, which made the separation a bit easier for my daughter. I highly recommend them, and we'll be calling them anytime we need loving care for our fur family.

Booked her to check in on my dogs daily while out of town for work…read more She decides to take 4 days off, in a row, without saying a word. The first thing she does ask about after those 4 days? Money. She had already been paid upfront and had not even met that obligation, yet. Unreliable. Poor communication. The whole sha-bang.

From the owner: Offering trustworthy and attentive care for pets and children, including feeding, playtime,…read morecompanionship, and safety supervision. Whether it’s keeping your little ones engaged or making sure your pets feel loved, we provide dependable support so you can have peace of mind.