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    Barks And Wags

    4.0 (5 reviews)

    Services - Barks And Wags

    Pet sitting

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    6 years ago

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    Southside Sitter - Mabel loves it when Southside Sitter takes her for walks and checks in on her at lunch.

    Southside Sitter

    (2 reviews)

    I recently hired Rachel for a short trip recently, and the service for my cats was not good, and…read moreher communication with me was poor. Her husband John was with her, and my cats were anxious around him, so 2 hid under my bed. I didn't know that he was going to accompany her on her scheduled visits. I was a new client, so having good communication with my pet sitter is important, and she fell way short of that. I had to tell her where things were, although I provided notes, cleaning litter boxes was only surface scoop, not deep, as there was plenty of urine at the bottom of one of my deeper cat boxes, that I discovered after I got home, and no additional litter was refreshed, although there were new bags in each of my baths for replenish. No to little interaction with my cats, as toys were not out for them. Because of Rachel's poor communication with me, I had no confidence that my boys were getting along with them, and had to ask on my last day of my trip, if my boys were ok? she replied with, "they seem to be". I know this family has all dogs, so maybe not really comfortable or enjoy cats??? She didn't provide any invoice, business documents, or a checklist of what was being done on the 3 days I was gone. I told her that if I had been on a longer trip, I would have needed to return early, as I had no trust that my boys were getting the care they deserved. This is NOT how you want to start with a new client, and made a significantly poor impression for me and my boys. I would go call around, and ensure you get references if you have cats, as this team just did the bare minimum, and it showed.

    We've never used a pet-sitter before, and Southside Sitters made the whole process super easy to…read moreset up. They're friendly to work with, cover all the details, explain everything clearly, and their love of pets shines through! They even sent us pics of our kitties while we were away, which made the separation a bit easier for my daughter. I highly recommend them, and we'll be calling them anytime we need loving care for our fur family.

    Barks And Wags - pet_sitting - Updated May 2026

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