Best haircut I've had ever! I feel like every haircut I get…read moreI go home home and cry but I'm actually so excited for this one!! I got long subtle layers and curtain bangs. I am very particular with my bangs and Kaitlyn did amazing! It was a good price for a wash, cut, and curl! Clean and nice people. Will come again.

I came in for foils on my hair, and while my stylist was very nice, I was honestly shocked by the…read morefinal cost and additional charges. What I anticipated would cost around $125 ended up being: * Partial Foil (11-30 foils) - New Guest: $110 * Extra Color Mix (1/2 oz): $10 * Women's Haircut: $49 * Color Between Foils: $55 Subtotal: $224, plus tip. My main concern was not just the price itself, but the lack of communication about the additional charges beforehand. I contacted the owner, Kaylie, to discuss my concerns. One issue was being charged an extra $10 because the amount of color originally allocated was apparently not enough for my shoulder-length hair. I was told the product is expensive. I was also surprised by the $49 haircut charge. Only about an inch was trimmed from the back of my hair, and it was a very minimal trim. I understand salons have set pricing structures, but I did not feel the service reflected that cost. Additionally, I was charged $55 for "color between foils," which was essentially root color. Again, this was never clearly explained to me in advance. When I spoke with Kaylie, she acknowledged that the stylist should have gone over all pricing and explained that their services are priced à la carte. However, that was essentially the end of the conversation. There was no effort to resolve the situation or offer any adjustment despite acknowledging the lack of communication on their part. I have never been to a salon where I felt so nickel-and-dimed without prior explanation or consent regarding added costs. I fully expected to pay extra for a trim, but not $49 for what felt like a very minor service. Unfortunately, I left feeling that customer satisfaction was not a priority. Had the situation been handled differently, this review could have been very different. If you decide to visit this salon, I strongly recommend asking for a full breakdown of all charges beforehand so there are no surprises when you check out. Also check other YELP reviews, I wish I had as others have had the same experience.

Mika cut my hair and I was really nervous because I haven't found a great place to go that I trust,…read morewell I found it!!! I gave her some inspiration pics and she totally read my mind and made my vision come to life. I left feeling so beautiful and confident!

Not too happy with my pixie razor cut from Amanda today. Mainly, because she didn't listen to me…read more She just had a style in her mind which was not the same one I had in mind. I don't like it when this happens. I will just wear my mediocre hair cut until it grows out an find a better place to go. Not saying it's a bad cut. I had wash, razor cut and out the door in 14 minutes. No pampering or fluff.

Tawny does a great job and remembers us from visit to visit. Convenient to get to, easy to get…read moregood parking, a clean and professional salon. Good work, ladies!!

Mary, one of the two stylists here, has been doing my hair for over a year now. She's got the best…read moreinsight when you aren't quite sure what look you want, but she's also perfectly fine referencing example photos if you want. Wouldn't trust anyone else with my pixie cut. Also, she's got the cutest dog that she sometimes brings to the salon!

I like my nails but I definitely don't love them. They don't look like cat eye at all. I'll try…read moreagain next time The lady who did them was sweet and had drinks and treats. I just really wanted cat eye

I love it here!! I went here for the first and got a pedicure with a massage & hot stones when I…read morewas pregnant! It was amazing!! Today I went and got my nails done for the first time in forever since having my baby. The lady was so nice, made great conversation with me & was funny as well. She did an amazing job on my nails! Definitely by far the best experience I've ever at a nail salon! It's so comfy in there too! I would give 10000 stars if I could!!

Fun salon to visit! Salon is owned by Kristin and Kacee........not a guy named Craig Roberts…read more Kristin and Kacee are full of fun and energy besides being great cosmetologists. If you want to experiment with hair color, see Kristin. She loves working with color and she is very good at it. They also have a nail and pedicure specialist who has a wonderful bubbly personality and does a great job. Make sure you call for an appointment. The girls are very much in demand and it can be difficult to get an immediate appointment, but they are all worth the wait.

I have been a customer of Roses for years. This is the first time I…read morewas cheated on my payment. I was charged $630.00 for a pedicure, and additional convenience charge of $15.75. Yes, Wendy refunded the error. But kept the $15.75. The convenience fee should have been about $2.00. My bill should have been $65.00. Not $78.00. Wendy has blocked me, can't resolve this problem. WATCH YOUR BILL!!!! Linda

I've been getting my nails done here for over 2 years. Service is fast and friendly. The…read moreatmosphere is relaxed.

So I'm just a dude riding around on my motorcycle. My nails suddenly grew and I didn't have my kit…read morewith me. So after three beers at the Tiki Taps across the street, the nice lady here trimmed em up, made em purty, and gave the pinky a gold bling. Can't a fella look cute? Yes he can.

I drive an hour from home to get my nails done here. Toa does an amazing job, she is friendly and…read morecares about her clients. The quality of nails is superb. My nails look and feel like my own. I will never go anywhere else.

I have been going to Mika for a while now, and I am overall very happy with the services I have…read morereceived! First thing, she is highly responsive each time I reach out to her- I've never had to wait months for an appointment, and if it's a question/comment/concern with my extensions, she will work me in as soon as 24-hour notice. Mika is very knowledgeable about extensions, and her experience and expertise really shows. My extensions feel tight (but not too tight!) and anchored very well with clean sections. One of my favorite things about Mika and Off the Rail Salon is that she is real- She never tries to sugar-coat anything or promise unrealistic results. She will give clear specifics of what she can do during your appointment and will be sure to set your next appointment at the end of service to ensure your ultimate desired result and overall happiness with your hair (color, cut, or both). Mika has a great balance between maintaining professionalism while creating a space where I feel very comfortable in being myself and feel relaxed being around someone who is an honest, genuinely kind human such as Mika. Lastly, her pricing is unbeatable- incredible fair pricing for every service she offers. Overall, I give Mika and Off the Rails Salon a 5/5, highly recommend to others, and will continue doing business with them.

I called this salon to schedule an appointment to have my hair done. I scheduled my appointment…read morefor three weeks in advance. I did my scheduling and my consultation through the owner, and I sent him a picture, and we had a ver detailed conversation on what i wanted. The day before my appointment, I got a text message from the hairdresser saying she was overbooked because the scheduler didn't understand what I needed and didn't book enough time for my appointment and the previous appointment. The hairdresser had gotten sick, and I understand that we are all human. She did offer me other days and times, but as I had scheduled out 3 weeks in advance and recently started a new job. None of our schedules matched since I made the appointment with the owner, I sent him a message letting him know how disappointed I was because I was really looking forward to trying his salon. He instantly sent me back a message telling me that this was an errand that he would be calling me in just a few minutes after 3 hours of waiting for his phone. Call and send another message saying that I have canceled my appointment and was very disappointed in the interactions. I've had with this salon. He calls me. And tries to schedule an appointment. I offered him the only day I had off. To come in anytime he needed that didn't work with their scheduling. He asked if maybe I could come in later the same day I told him that I had a family dinner and then he asked me to come in the next weekend, which was my grandson's birthday. His response was anytime that day at work. I informed him that neither one of those days worked for me. As he kept going through the calendar and I let him know I worked 2 jobs, and that's part of my problem. That's why I scheduled my appointment so far in advance. His only other option was to make me wait until the middle of July... More than another month. I am very disappointed in the actions of the salon.