Clean, efficient, no frills. I booked an appointment with…read moreLeah for a brow shaping and 1/2-leg wax. She was very flexible with my schedule and came in on a Sunday afternoon to see me. I was in and out in less than 30 minutes. She did a good job, and I will go back. There were no extras like buckwheat eye pillows or aromatherapy scents, just no-nonsense waxing. If you're looking for pampering, this may not be the place for you. But it was great for a quick wax.

Katie was awesome, her skills are very good. She was very nice, easy to talk to. The shop was clean…read moreand very comfortable. A plus was that it's very close to my home.

This is a straight-up Bailey appreciation post…read more I came to Sugared + Bronzed after my main sugaring studio relocated without notice. The team at the front desk was super accommodating and even recommended additional services that complimented my sugaring. Bailey was kind, polite, and--most importantly--professional. That might sound small, but in my experience, a lot of skin and body studios put more emphasis on attitude than expertise, when really both should matter. I'm not coming in because I need more friends; I'm coming in because I value skill and service from an industry professional. Since then, I've been back to S+B twice, including once at the Plano location, which I loved (but forget the esty's name). My third visit was just "okay," but I'm so glad my first experience was with Bailey because she really set the bar. Thanks to her, this is now my new go-to spot.

I cannot recommend enough! I'm very pale, and fair toned. I've never had a spray tan so I was…read morereally nervous about it, but Kenzie was great and make sure I felt so comfortable. I was able to shower after 4 hours which was super easy! It was a quick process and overall love the tan glow !

Erica is the best, hands down. Her room is always so soothing, with nice oils being diffused, good…read moremusic playing, good lighting. Its honestly the most relaxing experience. The waxing doesn't hurt at all. I am super pale and my skin is barely pink after. And she really took my brows to the next level. I will never let anyone else touch or tint my brows other than her.

Erica is a gem. She listens to what you want and need. She remembers you quickly and is personable…read moreand kind and comfortable to be around. I've been seeing her for almost two years and even after I moved out of town I don't want anyone else to touch my brows! I get them done by her every time I'm back to visit. The way she shapes them is so simple that they grow back in a good shape, meaning i can go longer between waxes. Find you someone who cares about the quality of her work instead of how frequently you come in. Do yourself a favor and go see Erica.

I had a great experience today with jasmine. It was my first wax since moving to a Dallas and I was…read morea little apprehensive about the location I was going to choose but I ended up going with this one because of the reviews and how close it was to my place. Jasmine made me feel very comfortable the entire time, made conversation the whole time and explained what she was doing next. It was one of the most painless waxing I've had. She also used some of the sugaring technique for some stubborn hairs. I was impressed with how efficient she was and I'll be returning for my next wax! Thank you Jasmine

I've been a loyal customer of Wax and Relax since 2021, and I've worked with several estheticians…read moreover the years. Since January 2024, I've been getting my Brazilian waxes with Kimberly G., and she is fantastic! Kimberly is very thorough and does a GREAT job every time. She takes her time and ensures the area is perfectly clean. I'm always content with the service when she's done. Kimberly also has great conversation skills. She knows how to keep the chat enjoyable without talking my ears off during the procedure. I highly recommend Wax and Relax, especially with Kimberly G. if you're looking for a top-notch Brazilian or sugar waxing experience.

Just don't come here . If you do , don't buy a membership. You need to continue to pay for 30 days…read more(which ends up being two monthly treatments if you cancel after the day you were charged) and then they do not tell you that you need to use your credit within a certain time frame before they take it all. Lost several hundred dollars in credit that I was planning to use for products around the holidays . Go anywhere else . Why would you take away credit , absolutely ridiculous. Tell people when they cancel a membership , don't just say "it was in the contract" you signed several years ago ...

Love this spot so much! Christie does my brows and bikini wax every time I am in town and I'm…read morealways loving them more than when I go to my spot in Los Angeles. Wish I could go to her exclusively but not in Dallas often. If you're out there, definitely try her! She will change your life.

Still the best and only place I will go for facials and lash lifts. I also will get a teeth…read morewhitening once in awhile. It's very clean and the new decorations and paint provide an even cozier atmosphere. Carlee puts so much thought into the space and the products used. She remembers my skin type and sensitivities and thoughtfully chooses products leaving my skin so nice. I get lots of compliments, especially on my lashes after getting them done here. I'm a forever customer!

This was my first facial experience and I'm really glad I booked with Carlee! She made me feel so…read morerelaxed and comfortable. She gave me great tips on my skincare and left my skin looking smooth. I highly recommend booking with Carlee, she's professional, fun, and friendly!

Samantha is my regular waxer. She gets every little hair out. I also get my eyebrows tinted there…read more They do a fabulous job right now. They have great specials going on on packages and products and guys. Don't forget if you wanna look good on the beach and you wanna get that hair off your back in your arms to show those muscles off this is the way to do it.

Do not come here unless you want to leave botched. Came in for a simple wax and tint and left…read morecrying trying to get the tint out of my eyebrows. Service was great and she did try to fix the issue and admitted her fault. Could be the tint they use. Claimed the tint wasn't sticking and that's why it was super spotty. Also on my wax you can see exactly where she applied the wax. Eyebrows also burn???? I'm thinking the wax may have been too hot or old if that's a thing? Walked in with my eyebrows on fleek, only needed a tint and clean up. Left looking botched and now looking for a place I can get my eyebrows micro bladed so I can feel confident again since they are now thinner and misshaped

This review is about the Brazilian wax services. LOL! Not sure how you write a review about how…read moresmooth your kitty cat will be afterward but here we go. Before I decided to write this review I wanted to make sure it wasn't a fluke. So I waited a few more visits in before I wrote it. Look, I didn't want to be responsible for an unfriendly kitty visit. Nope! You will not blame for that. The place is very clean and somewhat sterile when you walk in. The receptionists are friendly for the most part. There is one with RBF and she always looks like that. So just ignore her. The person I see is Alex. Let me tell you. Alex is so quick with the rip. You see what I just did there. LOL! Anyway, Alex is always super gentle. I mean she is as gentle as it gets. Hell, she's ripping hair off your pretty kitty. I would venture to say Alex is right up there with my OB/GYN. Alex makes you fill comfortable and at ease with process. If you're new she talks you through the process. If you're an OG like me. Hell, we're catching up on life. All while warm wax is being placed upon my nether regions. So you may ask will it hurt? Hell yeah. Will tears come to my eyes? Beauty is pain. Deal with it. Will my kitty thank me? Absolutely. Will my kitty turn on me? Yeah, she's a kind of a bitch. So I recommend you exfoliate to keep her happy. Is the review for real? Yep!

Who doesn't love getting their kitty waxed…read more The receptionist is okay and could be more friendly. I dislike when receptionists are more friendly to you when it is time to pay for your service than when you first walk in. My waxer was Cindy who I've had before when I came more frequently. I love that she doesn't make your appointment awkward and talks to you in the entire time! Because appointments are 15 min I do feel a bit rushed as my previous company was 30-35 min for an appointment. There are a few hairs that could be removed more diligently. Waxes are $62 a pop for anyone considering spots that offer waxing.

I never leave bad reviews until now…read more As someone who works in customer service, I understand that things can happen, and I'm usually extremely patient and understanding. That's why it really says a lot that I'm even writing this. I simply feel like people should know what to expect at Hello Sugar in Lakewood. My first visit was back in April 2025. The wax tech was kind, but the service wasn't done thoroughly I didn't realize until I got home and saw several missed spots around my bikini area. During that appointment, the waxer encouraged me to become a member, and I don't recall ever agreeing to sign up. Still, the next month, $55 was withdrawn from my account. I called to ask why, and was told I'd signed up for a membership. When I asked for a refund, they refused but said I could use the $55 as a credit for a future service. Fast forward to today: I called to see if I could still use that credit and was told yes. The receptionist offered two slots 4:30 or 4:40pm. I said I was 10 minutes away, and she told me to come in at 4:40. I arrived early at 4:30, and the waxer had her door open. I said hi multiple times she blatantly ignored me. I gave her the benefit of the doubt, assuming she was finishing with a client. But after a while, she came out, took the trash out, then closed the door in my face. I approached and said, "Hi, I have an appointment," and she replied, "I don't have anyone else. Not my problem." & just had a nasty attitude. I was shocked. Their website says they close at 5pm she shut the door at 4:40. I called the number where I booked my appointment again, and at first they said my appointment wasn't booked, then changed the story and said it was "just a walk-in." The entire thing felt like an excuse to leave early. No accountability, no apology just a cold, dismissive attitude. I was just really disappointed because my job involves with a lot of traveling so im barely home & so finally the day that I was able to get a wax they turned me down very rudely. The receptionist tried to help me out by apologizing and reschedule me but I tried to explain that I don't even know when will I be back in Dallas due to my job. I will never return to Hello Sugar Lakewood. I just wanted to use the $55 they charged me without my clear consent. They were disorganized, rude, and completely unprofessional from start to finish. I hope they can improve their customer service and better train their staff. But I won't be going back to find out. *Screenshot for proof* Update : they just canceled my membership after I left this review I you can see my email.

Mia was amazing! Not only was she patient and made me feel super comfortable but she is also great…read moreat what she does! Made sure she got every last hair! Love my results!

Service was great! Very quick I came in for a walk in and her hands are very light. Very affordable…read moreas well especially for Dallas

Went here about a month ago and she did my eyebrows SO WELL..... minimal pain and threaded my brows…read moreso perfectly will be back again! The woman who did my brows was very sweet and professional, I was in and out. Definitely recommend