Dr. Vastola was extremely dismissive and disinterested he barely examined. Ultimately I left his…read moreoffice woke up the next morning in excruciating pain in the ear he supposedly examined - I called Dr Vastola - his response was go to urgent care! I was just at his office the day?Either way I went to urgent care had walking pneumonia and a perforated eardrum in which Dr Vastola did not address! If you value your health steer clear of this guy!He should not be practicing medicine any longer - he?s unenthusiastic- unmotivated - disinterested- rude - unreceptive and most importantly ?reckless?.

This is probably the one of the worst experiences I have ever had with a doctor. Being a doctor…read moremyself I have been suffering from vertigo and my neurologist recommended ENT allergy where Paul Vastola has his Staten Island office. After administering a hearing test he came into the office and asked "what I could I do for you" ? I explained in detail about my vertigo and dizziness. He checked my ears and nasal cavity and said everything was clear. He then uttered " what can I do for you". I explained to him again that I was very dizzy and lightheaded and was recommended to see him. He said there was nothing he could do for me and told me to follow him to the reception area. The bottom line is I didn't stop and they found a doctor in New Jersey who diagnosed me with Ménière's disease and could not believe my story about the ENT..12 Paul Vastola has the personality of a doorknob even though he's a medical doctor as I would never treat my patients like that. You have been given fair warning!!

If I could leave no stars I would ... this office has been challenging since I started coming here…read more.. constant sinus infections and they say nothing is wrong ... Today 8/26/2025 they are forcing me to pay a missed fee from 2022 ..mind you I was here for a visit in 2023 no mention ... my assumption is that they renovated the office which looks nice ... so they now need to collect missed visits which I totally debate as I follow rules and never miss appointments ....beware my friends ..... ps my appointment was at 10:15a 10:25a still in waiting room I arrived at 10am as directed I have a job that I am... taking my time from which is valuable to me ... so today I paid the 50 dollars that you said owed ... you obviously need it more then I do !!!

The doctors are great! The office management stinks. They always apologize in the reviews and say…read morecall their number but, no one answers the phone. Making an appointment is difficult. Why have a phone system if no one answers. I tried to call and sent a message for my Daughter who is suffering from ear pain and swelling and must wait a week to see the doctor. Yes she can go to the emergency room but the cost is prohibitive. I may just look for another ENT office.

We are all a little safer since Dr Carney retired. It's been 3 years since my last review …read more My cancer has returned and spread into my lymph nodes , because of his mis-diagnosis & caused delay in treatment . Stay away from this office!

If you want to waste your time, come see Dr Carney! I got…read morereferred by my Primary doctor just a few days before my appointment to see an ENT for an ear wax cleaning I waited almost an hour in the waiting room when I got called in Dr. Carney said there was nothing in my ears... but how.. 3 days earlier I was told to see an ENT... The only thing he was concerned about was my cartilage piercing and how I shouldn't have it. He made it known. several times. Over and over. What a waste of my time.

Dr. Lebovitz listened to what I thought, explained what he thought, we agreed. He then performed…read morethe procedure perfectly and kept me informed throughout.

Dr. Lebovitz was an absolute pleasure to deal with. My daughter has complained to two other…read moredoctors about her adenoids and they basically dismissed her. When she went to see Dr. Lebovitz, he used a scope and immediately saw that there was no doubt she had to have her adenoids removed. Her air passageway was almost completely obstructed. Sometimes it takes a third opinion to get the results and thanks to Dr. Lebovitz, she can now breathe!

I am grateful to be a patient of Dr. Carl Mazarra. I woke up with sudden hearing loss in my left…read moreear. I did not have an ENT specialist at that time. I was able to set up a prompt appointment very easily on the ENT and Allergy Associates website and I was seen on time for my appointment. Dr. Mazarra is friendly, professional, and quite knowledgeable in his field of ENT. He thoroughly explained his diagnosis in terms easy to understand and included me in his treatment plan. Thank goodness he was able to resolve my issue over several visits. I felt confident and safe in the hands of Dr. Mazarra as he provided excellent care to me. Five stars for on-time service, professionalism and overall treatment. I will remain his patient for any other ENT needs. Thank you Dr. Mazarra for you compassion and caring treatment.

My wife and I have been going to Dr. Mazzara for over 20 years. We travel a distance to see him…read morebecause he is an excellent doctor! He is very caring and friendly. Dr. Mazzara is very intelligent but knows how to put things into simple terms. A down to earth person. We both feel blessed to know him. We love and trust him, therefore we referred several family members and friends. My nephew who is now 10 years old has been Dr. Mazzara patient since a baby. Dr. Mazzara is by far the best doctor and an amazing person! If your looking for top notch doctor with great bedside matters who is excellent at his profession then he is the doctor for you.

Well I thought I Had my appt today. I called the beginning of the week to make the appt and verify…read moreinsurance. Made sure to talk with the office. I spoke with a lady gave her my complete information to verify. She said Yes we take your insurance and gave me an appt with a Dr with a last name with a B. I arrived and there's a lot of ppl just hanging around the front of the building. The area feels very unsafe. I walked in the building. It is old and dilapidated. It's dirty and not kept up with. I took the elevator up to two. Walked in and gave the guy my insurance and I'd. He looked at my insurance and said oh no we don't take this. I said excuse me. Why did you make me come here to tell me this. And that's when the manage comes flying out of her office . And starts making excuses and blaming me for something her staff is responsible for.. then I ask her who answers the phones the dr line and how come they don't know why they don't know what's insurance they take and didn't verify. This is when a very large fat woman named Nicole comes storming at me puffing her chest yelling at me tightening her fists. I said does she want to fight me? She extremely unprofessional rude and disrespectful. I can't believe she is employed here. Never can I imagine that I come to a Dr office bc I'm sick and this is how you treat a patient insisting I pay cash for my visit when I have insurance. The blatant disregard of civil rights. Bullying and harassment.. they have no clue what they are doing and they don't deserve anybody to go here. no one should feel safe here. Family friends or yourself!!

I just had a strange experience trying to schedule an appointment. I was going to book an…read moreappointment through the website, but I wanted to speak to someone to confirm if any one of the MDs were specifically Pediatric ENTs. It seemed like a call center and they wanted to provide me with a $100 gift card. They wanted to go through this before they would give me more information about the doctors. This felt very scammy. I can't find another way to contact the location I would want to visit directly.

Dr Scharf has an outstanding bedside manner and truly cares about his patients. Great outcomes with…read morethe procedures he has performed on me!

I had used Dr Mazzoni some years back for removal of polyps/deviated septum bit. It was successful…read more My problem is with the last office visit I had where I just wanted some immediate relief. (Whatever solution it was on the cotton balls in the nostrils) Anyhow I was with him not even 10min and later on I get a bill in the mail. He bills the insurance nearly a thousand dollars which leaves me with my own bill of $136. This is pure Bayonne doctors at their best. (Back in 2013 Bayonne had highest bills IN THE NATION) Greed. When I was leaving the office that day I remember clearly him saying "Don't be a stranger". My ass. He just lost a patient.

Extremely rude! Didn't notify me that my insurance wasn't accepted. Billed me 400$ saying that they…read morecouldn't bill my no fault insurance. If you're not the same race as him don't see him ! Very bad vibe forum this guy!

He is very nice doctor. Office calls and calls for you to go get a test. Finally you go call for…read morethe results that he had and didn't bother to call me with. His office calls back and you MUST come in to get results. That is office policy. Well that policy is just a money maker. He must need the co-pay. Called got a copy for myself and guess what my great primary called me to give me them because she is a great doctor and doesn't need my $50.00. and cares about her patient.

He tries to help. However I think the scope he used in my…read morethrought is more for kids. I expressed pain and swelling of my lymph nodes which he did not find. After when my PC actually did a swap test I had a Strep throat. I wish Dr. Christolistened and tested me for something. Would have saved me extra trips.

Allow me to join in the chorus of wonderful reviews for Dr. Song. I went yesterday just to have my…read moreears checked due to sporadic itching and for general maintenance. It turned out to be some wax buildup, which Dr. Song very gently extracted. On top of this he is so very thorough and answered my questions and concerns with the utmost professionalism, humor and kindness. The front desk staff were also very helpful, friendly and on point, making my check in a very smooth and seamless process. I love that I don't have to schlep into the city to see an ENT doctor since we have the very best here in Bay Ridge. Kudos to you and your team, Dr. Song!

Really good doctor she knows how to properly treat people treats people with respect to make sure…read morethat she has the same amount of respect as everyone else

This is the best doctor I have ever been to in years she is very nice and caring respectful and…read morealways on point with her results