God has this place gone down the tubes, probably because Papa Kantu isn't running things anymore…read more Seems like one of his sons "stepped up." He did my sinus surgery about 5 years ago. That whole process of pre and post surgical treatment took a lot out of me then, between allergy tests and constant back and forth visits. Thankfully, post-surgery I went from getting a sinus infection once every other week, to once or twice a year, I'll take it. This past fall I had a particularly bad one to the point where I could barely keep my head up. Therefore, I deemed it necessary to go to an ENT. First off, since I hadn't been there in years, they gave me the new patient treatment. I know how my body works and Kantu would give me a certain shot that opened my sinuses up right away. I specifically asked for it. The PA who was now treating me, instead went and gave me strong antibiotic after strong antibiotic with steroids. She then asked me to come back in 3 weeks for a follow up. I show up for the follow up and soon after, began to wish I didn't. The wait time was extreme and the entire office literally shuffles people from floor to floor. I apparently was scheduled for an allergy test as part of my follow up, I didn't know that, nor did I care for one as I took one years ago it didn't solve my problem then. What a giant waste of time. Then, I'm told to go back to the waiting room. After waiting for another 40 minutes, I am put into another office to talk with the PA. Little to no actual follow-up occurs. She clearly didn't read my chart, speed talks my allergy test results and then offers me ANOTHER antibiotic, severely misdiagnoses my jaw swelling. She then tells me to come back for another follow up and to go back to the waiting room AGAIN for someone to schedule a cat scan for me, to look at my sinuses. I was in the waiting room for about 20 minutes before I decided to just leave. I left feeling like I wasted time and money, I was so upset. I especially felt like I was not being listened to. I come to you for one severe sinus infection and you're sending me for cat scans and allergy tests?!? Literally no consideration, especially since I already went through all that years ago. There's no way I'm going to put myself through that again or coming back here.

Website in particular is a joke. It showed appointments available all day and the same every day…read more I made an appointment- They called and said no appointments available for several weeks The receptionist who called didn't even acknowledge it

The office itself looks pretty old: plastic covers on chairs, filling out index cards with your…read moreinfo instead of the usual applications they make you feel out at doctor offices, etc. BUT Dr. Bleier was very nice and took care of my problem relatively fast. Also, I was able to get an appt w/ him within a few days of my call. The staff was pleasant too, a rare occurrence in dr offices. I would recommend him if you live nearby but I wouldn't go out of my way to go to this office.

I can't wait to update this review tomorrow after my procedure. Looking forward to breathing againread more

Do not go to this office! Appalling experience on every level. The day before, my ear bled a…read morelot, I had seen Dr. Kantu previously he was not in the office, so I agreed to see the nurse practioner, never even got her name, felt rushed through. They supposedly called in 2 prescriptions, only one went through and then I learned the nightmare of their multi-stage phone menu. Once I got past that, I was told leave a message. Did that 3 times, no one returned the callsbut I called again and finally got through, the woman was belligerent and insisted it had been submitted to the pharmacy. Um, no, I just came from there. I finally got the antibiotics and had a bad reaction and tried to call about that, couldn't get through left messages and again, went into the office. You can never directly speak with anyone! Perhaps it is better at Dr. Kantu's Bay Ridge office? I can't imagine. I've made another appointment to see a recommended ENT because I do not trust the diagnosis, or treatment. I would never return to a practice that is so thoroughly unprofessional with no decent patient care. Also, I discovered they just book a bunch of people at a time, and first come is first seen, which leaves a lot of people waiting. If you go there, expect a miserable experience.

They are new to the area, but I had no problem booking an appointment for the next day. Paperwork…read moreand processing insurance was typical, but seamless. Arrive 15 mins early to get all of your paperwork and copay done. Everyone at the front desk was professional and courteous, greeting you as soon as you come in. Dr. Lam was very thorough, straightforward, and great rapport. Very clean office. Would recommend for ENT needs!

They make an appointment for same day. On the phone they didn't tell the right adress. Place is not…read moreclean. Unprofessional doctors Huge line.

If you want complications, then by all means come here. I went to her twice. Once I ended up on…read moreantibiotics because she didn't prescribe the right stuff. Second time I had to go to NYU in the city in order to see a specialist since she once again didn't prescribe the right stuff. I had a simple infection that turned into a something worse because it wasnt treated properly. She is unpleasant, and you feel like you are in a clinic back in the USSR when visiting her. Those of you who have been to one of these clinics will know exactly what I mean. For those who have been fortunate to not be spoken to rudely by your doctor who feels that he/she is G-d, then you would have a difficult time to comprehend what it feels like. Nevertheless, she has been a doctor for many years and treated people who are in their 40's since their childhood, and it appears that she does not keep up with reading new discoveries and treatments. I do not suggest that you go to her for more than ear cleaning. I ussually don't review doctors, because it's a very personal opinion, but I honestly feel bad for people not to be treated for their symptoms properly.

I hope this review can help others. I really don't like to leave bad reviews but these people are…read moreterrible, rude, lairs and could care less about their patients. I had a few follow questions after the visit but the secretary said I have to make an appointment to ask the questions (are you for real ?!@), I insisted that is a simple question and I'm not going to make an appointment to ask basic follow-up questions. They said it's ok and the doctor will call me the next day. Obviously no one called back. I had to call them another 3 times and they kept giving me the run around. Their "Billing department" (Luba), the most incompetent person you can imagine, she's rude, unhelpful and worst than anything, she's a liar! This practice is the worst place I ever dealt with, do yourself a favor and go elsewhere.

I am usually not the one post reviewed about medical providers, having worked in the field for…read moredecades, I am well aware how challenging it is to keep your patients satisfied. Today, I am - however - compelled by utter negligence of the provider and his staff, who could not even manage to get my mother's name right, and have her prescriptions sent to the pharmacy of her choice. For the past two days now we are struggling with numerous phone calls between the provider's office and our pharmacy to have the issue at hand resolved. Response from the doctor's office, he is on vacation. My mother is suffering from severe allergies, has trouble breathing, but the provider who screwed up something as simple as writing a script, is "vacationing". STAY AWAY FROM THIS OFFICE AND THE DORCOR!!!

Terrible experience I made an appointment and waited 45 for them to tell there are more important…read morecases besides me and I was paying cash They also did a surgery on my brother who didn't need it and now his sinuses are worse than they were Don't waste your time or money on these doctors Staff was extremely rude as well just a terrible experience

The staff at this doctors office is very unorganized rude and professional. They can't get a…read moreprescription into the pharmacy correct. Stay away they make you do duplicate testing

OMG stay away from this idiot. This so-called "specialist" for ear, nose, and throat told my mom…read moretoday that we hear with our brain and not our ears. He is totally useless. The worst bedside manner and very unpleasant individual. Couldn't tell my mom anything about her problem, he is an impostor. Someone needs to check his medical license if it is real and after, someone needs to check his medical knowledge. I think his medical license was "bought" ages ago when he started his practice and it was actually a thing. No way he's a real doctor. No way he's educated in medicine! No real doctor, especially an ear, nose, throat specialist would say "we hear with our brain." I am shocked and appalled by this idiotic display of total unprofessionalism. Somewhere he has 5 star review, no way it is real! The only patients who may be happy with him are the clueless, no-English-speaking seniors and he is robbing Medicare because he cannot possibly provide medical advise or medical service. In his office he is displayed as an ear, nose, and throat specialist, but he is nothing more than a primary care provider and I'm sure a horrific one at that. I wish there was a way to give a negative -5 review to keep people away from him. Doctors (or non-doctors) like him are dangerous!!!!!!! STAY AWAY, STAY AWAY!

My first visit to Dr. Kalika's office was shockingly GOOD. The office is located on a nice street,…read morein a clean building with the entire office very clean and new. If you happen to be someone that used Metroplus or medicaid/medicare type insurance, I think you will find this much different than some other offices Ive been, for example Lafayette Medical Center in Bedstuy in 400 blk of Lafayette, that place is a horror show. Anyway, I was very pleased. As for the office not speaking english, thats completely untrue. Im American and dont speak russian and everyone spoke english, the receptionist, the nurse, dr etc. I did have to wait awhile but they offer walk in appt only I believe. You just have to live with that or get there when they open...not sure I have only been 2X. The Dr. herself (Kalika, Sima) did a good job diagnosing my problem and it wasnt easy. She was quick to administer the correct protocol and also do the correct lab work. Btw the way to the review again...lab work is not allowed to be given over the phone..thats HIPAA not the dr. fyi. Google it, HIPAA privacy is a nightmare. Overall the RN was great and I was pleased with the Dr. Like I said its a clean office and organized...everything exceeded expectations AND they take medicaid type insurance.

I did a surgery, and I'm very pleased they took very good care of me, I can breath better and…read morewhat's important my sleep quality is much better now. My doctor was Manoj Kantu, he is professional and office and all the team are very helpful and also professional, I highly recommend this place whoever has breath or snore problems!

I used to go here when I was young and the doctors are the best, they healed my ears. The nicest…read moreand smartest doctors. U guys rock!