I just began hosting a web site with Island Hosting in Victoria, BC. The staff I have had the…read morepleasure interacting with on the phone have provided such outstanding service. Their professional manner, patience and plethora of knowledge has been beyond helpful. Really pleased to have been referred to this company. Lorraine

From the owner: cPanel Web Hosting, Web Design, VPS Solutions, SSL Certificates, Domain Registrationsread more

Trying to phone Shaw/Rogers for assistance is hopeless. Our internet for some reason slows down at…read morenight.

Since Roger's took over from Shaw the service has been terrible When you phoned Shaw for help…read moreyou could leave your number How come Rogers can't provide the same service. Old people can't always do stuff on line. Disgusted. Gave up after holding on phone for hour and constantly being told to goon line

I recently visited Vancouver with family and wanted to avoid the hassle and potential high costs…read morewith international plan with ATT so I decided to look into renting portable WIFI hotspots. Since I am a techie myself I researched many different companies offering this service. I ended up with WIFICube because it was the easiest to deal with in terms of being able to pick up and drop off directly at the Vancouver airport with a kiosk versus dealing with paying for shipping and waiting for the device to arrive at our residence prior to the trip and then mailing it back after the trip. The whole process was pretty painless, except for this. I purchased the Canada PLUS plan for unlimited data for 6 days. When I got the hotspot device from the airport, I noticed that it shows 10GB limit and was on ROGERS network. I figured maybe the limit is a soft limit, and once we have reached the 10GB it might throttle our speed down to a slower speed or something. I read the disclosure about data limits and no where did it indicate a CAP or limit for data usage, but 4 days into my trip we had hit 10GB/10GB and that's where the problem hit. The connection stopped working altogether. The hotspot itself still on and working, our devices still connect to it via WIFI, but the Internet connection from the hotspot to ROGERS stopped completely. I finally drove by a Starbucks so that I can email the WIFICube support about the problem. Never got a reply while we were still in Vancouver. That was a week ago, still not a peep from the company about my question to them why it was NOT UNLIMITED as advertised. Hence this bad review ... if you don't expect to hit the 10GB limit with the Unlimited Plan, it will be fine for you, but otherwise, prepare for the worst. Very disappointed about their false advertising.

Purchased a Canada Plus plan and stopped working this morning…read more Emailed them 1 hour ago and still no reply. Can't really call them because I have no phone service here in Vancouver. I'll change the rating if they reply back and solve the problem. ------- Update: DAVID was able to come all the way to DT and help to reset the device! I really appreciate the help. I would suggest you guys to have some kind of instant message platform for customer service. Customers would get a much faster support. Thanks to David again!

A number of weeks ago, we had to purchase a cell phone for a student from Europe. We had no idea…read morewhat would be the best plan for the student's needs, locally and while travelling, or what is the most affordable that would allow short term cancellation? We were very fortunate that Faiz was there (Park Royal, West Vancouver) to help us. Not only was he extremely knowledgeabe, he was patient, helpful and extremely curteous. It was the best sales experience we have had in a long, long time. Thank you, Faiz!

From the owner: Vancouver's best and most affordable and reliable cell phone plans! Switch & port-in your number…read moretoday! $29/mo 20 GB Data plan available! All the newest iPhones, iPads, Samsung devices, Google Pixel devices, Apple and Samsung watches, and more! Internet and cable services also available. Virgin Plus is here to serve you!

don't trust these people. I hit a cellphone and told them I wanted to but it as I keep my phones a…read morelong time. after I got bill, I noticed they said I was rent phone and had to return it once my two year contract was up. I reattended the store and said that is not what I told u I wanted. they said u signed the contract and should have read it better; I asked for copy to review and they said we don't have it, they are only at heard office. don't trust these guys

I went into Telus, Tillicum Mall in Victoria, on a Sunday to switch over my plan. I first talked…read morewith Jen getting clarification to all my questions. She was patient and very helpful in explaining how the corporate plan worked. I returned with the final decision to go with Telus. Jen was busy so I worked with Dylan. Dylan was kind and very professional. He walked me through step by step about the plan. He helped with ensuring that my son, who also joined my plan was added to my plan even though Dylan would not get commission on this transaction. Dylan's first line was to ensure I was happy and understood all about the plan. Because of his exceptional way of dealing with customers I decided to upgrade my phone. I can't thank Dylan enough and know if I had any questions he would have no problem helping me.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

The customer service agent was on point. Sean was extremely knowledgeable and down to earth. Was…read morevery satisfied with the service!

From the owner: Get AT&T TV Directv and Ziply Fiber Internet Along Side Digital Phone Service in Oak Harbor, WA,…read moreWhidbey Island, NAS Whidbey, Coupeville and Anacortes, WA

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Happy with the wifi conection and service. Have not had any issues, they always let us know in…read moreadvance when they will be working on maintenance and then it is on off hours and for a short period.

***REVISED REVIEW***…read more After a having a conversation with owner, Bob, I understand the circumstances that led to my first review. Bob is a small business owner doing really big things in our remote paradise. I'm definitely grateful that I can use his service to work at high speeds while I'm away from the city.