Cyndi was very helpful on the phone when I called and asked questions about refund on ticket I…read morebought online. So it wasn't even her tickets. She gave me number to call and was informative. Thank you, Cyndi. Marsha

"Call Cyndi!" is my husband's first response when considering any travel arrangement. Followed by,…read more"she is spot on and a bonafide travel ninja; she takes care of everything, so all you have to do is pack." He couldn't be more precise. Cyndi herself is a travel dream team with a can-do attitude, attention to detail, and enjoyable to work with. She locates ideal arrangements for our family's needs with optimal flights, connections, rental vehicles, and accommodations. She's an exceptional resource with a broad travel knowledge-base. A boon for me is how expeditiously she responds to my questions. Working with her is a win-win!

Jason Trulio is the new travel agent at AAA and I highly recommend his services. We booked a trip…read moreto France and we were very happy with his recommendations for flights, lodging and train tickets. Definitely give them a call for an appointment!

So grateful AAA travel is back!!! Jason has been extremely helpful and knowledgeable in booking…read moreour cruises. Took all the stress out of planning it ourselves and got us great deals.

My husband and I came into down via Sacramento International Airport a couple of days ago. When we…read morewere down there, the first car that we tried was full of cigarette smoke, being that I have such an asthmatic/allergy to cigarette smoke, I asked to be switched. The gentleman there was kind and gave us a small Subaru( but said it was mid-size) and it was ok. Got us to point A to point B. We could feel every bump in the road and the seats were super hard. But, we were grateful that God gave us a car to help us get from point A to point B. Then this morning, it was raining; so we started to use our windshield wiper blades, and realized that one of them didn't work. Seeing out of the windows while it is raining, would be a definite plus. So we stopped in at this budget here; and a gentleman named Mike, helped us out and got us a RAV4. Switched us out quickly which we were thankful for. Now we had to fill the other tank up, and we did as we promised. So now we have a comfier vehicle, one that sits up higher; and we don't have a vehicle that we can feel every single bump in the road. So next time you are at this Avis/Budget place, ask for Mike. Super nice and awesome gentlemen!!

An upgrade is only an "upgrade" when it has perceived value to the customer…read more I reserved a vehicle to be picked up on 9/09 and returned on 9/15/18 and when I arrived at my scheduled time to pick up said vehicle I was told, "Sorry, we only have this left, take it or leave it." Well I had reserved a full-size car what I got stuck with was a mini-van and I was told it was an upgrade. Nope, sorry, not sorry, I don't need a buttload of seats . . . but got stuck with it b/c I was told, "Take it or leave it!" I figured, crap, I can deal with it for a few days as I was on my way out of town. Well, I returned into town on 9/12/18 and began trying to call the local office around 2 p.m. to trade this sucker in as I had paid for a full-size car thru 9/15/18. No one would answer the phone at the local office and I kept getting forwarded to the national customer service line. I did speak to someone at the national office and was told try calling the local office again. WTF? Okay, still no one answering - and don't even try to do anything at an airport rental location unless you have some sort of plane ticket confirming that you actually traveled - WTF x 2 !!?? So after various unsuccessful tries at contacting someone from local office again that I rented it from I tried on-line chat with Budget national office, and they told me to call the 800# and have them deal with it...UGH!!! Well, still SSDD. Fast forward to Thursday, SOS and didn't even drive the thing, beast, monster gas-guzzler. So now it's Friday morning and was hopeful once again and called the 800# for Budget customer service and was told by Jose, "Sorry but you need to talk to the location in which you rented the vehicle from." I wanted to say, "Listed here Jose, I am unable to contact them as they're not answering the phone." Jose had suggested I drive up to the location and see about exchanging vehicles that way - double UGH!! I don't want to drive all the way up there for bupkiss, zilch, nada b/c this thing gets shit gas mileage. So I'm stuck and it sucks - I've paid for a useless rental until Saturday 9/15/18 but I'll be damned if I return it early out of mere principle. DON'T RENT FROM THEM is my advice - you'll have your car that you reserved early jacked right out from you and may not have anyone to assist you in getting another more acceptable vehicle. What a load of BS! An upgrade is only an upgrade if they're is some benefit for the renter. This is more of a punishment to me than an upgrade period. The gas mileage sucks and oh yeah, it's a fricking minivan. (No offense to the mini-van or those who own one, but if I would have wanted a minivan I would have purchased one or at least reserved a minivan.

I just got done with a Christmas lights tour. It was amazing. It was a girl's night outing. Our…read morechauffeur was Scott. He was so sweet and funny. Scott made it an awesome experience. Thank you so much. It will be a yearly tradition

This was only our third RV Resort experience, and it sets the bar pretty high!…read more While many RV resorts lack online booking and a system to receive guests past their office hours, Premier makes this easy. We booked same-day by phone, and received a confirmation email with instructions for after-hours self-checkin. Upon arrival, we picked up a personalized envelope containing a park map and rules, amenities key card, and directions to the assigned spot for our 40' RV. Lovely grounds with paved roads, concrete parking pads, and a landscaped picnic area for each site. If clean and spacious bathrooms matter to you, you'll love the ones here! We didn't stay to use the other resort amenities, though the pool area, social house and shaded path benches looked inviting. Thank you, Premier, for our first experience with a first-class RV Resort!

We stayed here for 6 nights. The park is very clean, the bathrooms and facilities are also very…read moreclean and inviting. We have 2 labs and not one time were we bothered by the staff. The 3 gals we came in contact with in the office were super nice. 2 nice large off leash parks we didn't use but the grounds have plenty of green grass areas and doggy pots. Now if you are gonna call yourselves Premier and Resort you definitely need to upgrade your cable and Wi-Fi. Though we did get many channels with our antenna. We also had good Verizon cell service so I didn't use the Wi-Fi. We will stay here again during a time when it's not 110 degrees.

Small airport with a friendly atmosphere. Visit the restaurant upstairs and watch planes from the…read moredeck.

Went to the cafe for a quick lunch and it was good. Out of the way place but convenient. They serve…read morebeer and wine, Yippie.

We only stayed over night at this park. It had a view of Mt. Shasta. We had a pull through site…read morethat made it easy. We didn't use the laundry or restrooms because it had full hookup, so I can't rate them on this. They do have a dog area, but we didn't use it either. There was a nice covered outdoor sitting area with a water fountain and it had a grill.

Great customer service and the nicest employees! They made sure a package that was delivered after…read morewe left was forwarded to our next location.

We were here to dump my dad's trailer. We paid for dump services. The lady who owns the park was…read morecompletely rude to us when we were in the middle of dumping because we had a power cord plugged in to put the jacks down. They also said we took too long, but we didn't know there was a time limit while dumping. While we were cleaning up, her brother drove over and said these exact words, "get the f-- in your truck and get the f-- out of here. I'm not nice like my sister." We would not recommend coming here, as the managers are not friendly at all.

We got a space right on the river and was able to wake up to a beautiful day every morning. Easy to…read moreset everything up and a safe place.