I am new to Rancho Bernardo neighborhood and needed my eyebrows threading really bad. So I searched…read moreon Yelp and found this awesome place. I just walked right in and she took me right away since it was Monday morning. She did a great job on my brows. The place is nice and clean and next to Baron's grocery store. I'll definitely going back there again.

This used to be my go to place but today's experience was horrible. The lady was someone I've not…read moremet before but she was rude, hurt while doing eyebrows then got frustrated at me and refused to do my upper lip as she said I won't be able to handle it. Mind you have been doing threading for the last 20 years of my life...super disappointed. If the owner is reading it, take action against the employee who worked on June 8th evening or you will lose long time customers

I've been a loyal European Wax Center client for years, visiting locations on both the East and…read moreWest Coasts. Since moving to this area three months ago, I've been searching for someone whose work reflects the level of precision, care, and consideration that keeps me coming back. I'm happy to say that Antonia has been exactly that person. Her work was meticulous, thoughtful, and performed with genuine attention to detail. Just as importantly, she created a comfortable and welcoming experience. Our conversation felt natural and effortless--engaging without being intense, warm without feeling forced, and gentle without being overwhelming. It's rare to find someone who combines exceptional skill with such an easy and calming presence. Antonia is the reason I will continue returning to this location, and she has absolutely become my go-to wax specialist. Thank you, Antonia, for your professionalism, kindness, and dedication to your craft. The care you put into your work truly stands out and is deeply appreciated

I've been coming to this location for years and, until recently, had a wax specialist I really…read moreliked and trusted. Since the management change, however, I've gone through five different specialists in the past year. I don't believe the specialists themselves are necessarily doing a poor job, but that level of employee turnover certainly raises questions about the management and work environment. What happened today was especially disappointing. The manager herself booked my appointment last month. When I arrived today, I was told that the specialist I had been scheduled with was no longer there and that I had been assigned to someone I had never met--without anyone calling, emailing, or otherwise letting me know in advance. I find that extremely unprofessional. If a specialist is no longer working at the location, customers who have appointments with that person should be notified. Instead, I was simply expected to show up and accept a completely different appointment and specialist. I honestly don't understand why it was apparently so difficult to have that conversation with a customer. To be fair, the specialist who helped me today was great. I have no complaints about her work at all. My concern is with the management and the way this situation was handled. After years of being a customer, I'm disappointed that I no longer have confidence in the consistency or stability of this location. I'll likely finish out my current wax pass, but I don't think I'll be purchasing another one here. I would rather take my business somewhere with more consistent staffing and, more importantly, management that communicates with and respects its customers.

Got my nails done by Emily and I'm absolutely in love with how they turned out! She did such an…read moreamazing job!

If you want air conditioning on in the establishment when it's so hot in Poway, avoid this place!!!…read moreThey are being CHEAP!! She said they aren't turning it on yet, but it's already 88 out and humid!! Not sure what they are waiting on, but I just can't!! This has happened before where it's warm inside and they just run fans! Not sure why they think this is appropriate but need to learn in Poway, can't be cheap!! Ended up at AO Nails and you won't be sorry!! Air conditioning in full blast. Very relaxing and pleasant!!!

Son is in the JROTC program and needs a hair cut often. We have tried to get into the men's barber…read morenext door but the wait has always been long. It's a chill vibe, no conversation between by son and hairstylist. The haircut cost $22 on the barbershop next door it's $25. The salon offers military discount but only for the military person. He has cut his hair three times here. Two times by the same person, every time so far has been good. The cut is what we asked for, price is good and meets the criteria for the program.

I went to cut my hair 2 days ago and the lady who help me she cut my hair really bad and I had a…read morebig hair evywhere

Amy is meticulous and efficient doing my Mani/ Pedis. She always knows exactly what I am in the…read moremood for and does a consistent job each and every time! If I'm ever caught in a pinch needing a repair or last minute appointment, her response is always; "No Problem"! Highly recommend her as a manicurist, but she always does a great brow wax too!

Special on Men's haircuts - $9.99…read more Great service, friendly and fast. In addition to hair, they also do nails, facials, waxing, and massage. Great local business, I'm definitely coming back!

irene saved my nails today on such short notice. her attention to detail, honesty, and expertise…read morecompletely won me over and i cannot wait to return for my next appt. for context, the day prior to my walk-in at kim nails, i went to another salon and received gel x that was poorly fit (my sidewalls were still showing on 6 out of 10 nails), an ombre that was not blended whatsoever, and extensions that were sloping so far up my coworker two desks over asked me if i wanted her to fix them for me. i couldn't endure it so i decided to go to kim nails near my work and ask them to just soak it all off and redo the entire set. irene took one look at my nails, patiently heard me out, and got to work. instead of a new set, she and her coworker filed down all that previous unshaped bulk and gave me the best acrylic fill of my life. irene dedicated extra time to filing and shaping my nails pre-builder gel and then even more time post-builder gel to create the perfect apex and minimize unnecessary weight. ive never had a nail tech use three different drill bits just to refine my nail shape before at a salon. she even filed underneath the nail where the gel from the previous extension had built up - without me asking! this all by itself was more than i could have asked for, but then i find out that they have asian nail polishes, too! ive always brought very translucent/transparent inspo pics to my appts and have always been let down by opaque polishes. but at kim nails they have the exact type of translucent jelly nail polishes i have been looking for!! irene also perfected the subtle cateye gleam that i love and have been unable to achieve at home. when i inquired re: designs, irene informed me that if she feels like she can't do a design justice, she'll be upfront with her client and let them know. i value this honesty so much because i am lowkey nonconfrontational and have watched my nails become something totally different than the inspo i brought to the table. to top it all off, they have a very, very affordable pricing for a very efficient appointment. for the same duration and more effort, i almost spent under half of what i paid just the day before for my previous set. (i tipped over 50% to match because it would feel like a moral failure to pay irene any less than what i paid for my failed set.) all in all, 5 out of 5 stars i am endlessly grateful. my pictures do not do this establishment justice and for that i apologize i will take better pictures with my next set!!!

I was disappointed with my experience at this nail salon. The appointment felt rushed, and the…read morefinal result didn't match what I asked for. The polish application was uneven, and I noticed chips much sooner than I expected. I also felt that my concerns weren't taken seriously when I pointed them out. I understand that everyone can have an off day, but based on my visit, I don't feel the quality of service matched the price. I hope the salon improves its attention to detail and customer service in the future.

I had a soothing experience! I was greeted when I walked in…read moreand the receptionist was super sweet and attended to me right away. Asked me if I wanted any drinks, and had me browse for a gel color in their collection. Once I was done selecting, I was escorted for my pedi first. I had a manicure and pedicure and gotten gel sets. They were done super quickly and the level of detail was also fine! If you get a pedicure, they have massaging chairs. They were comfy but I didn't leave it on for too long as I was afraid to fall asleep. Nyny did my nails and she was so sweet! She made sure along the way that everything came out as I wanted it to. The only caveat is it's super expensive (around $150) though it's fine if it's done once in a blue moon. Long gone are the days of $20 manicures... Anyway, def recommmend Nyny if you want a sweet manipedi!

The receptionist was very sweet and attentive, immediately she guided me to the nail color section,…read moreand OH!! WOW! they have a lot of nail colors, I was not expecting that. The girl who did mi Pedi and mani was very good, she told me that my mani would last 4 weeks, I was doubtful because in the other salon that I used to go to, they only lasted 2 weeks, and she was right they did lasted 4 weeks I was amazed!!! The salon is very clean and has a good vibe. The only thing is that when you request a regular pedi they don't scrub the dead skin of your feet that is extra, when in other salons that is part of the service. Other than that, I do recommend the salon.

Overdue review here!…read more I've been coming here for a little bit now and everyone is very nice and welcoming. My hair is super fine, thin and straight so I only really ever ask for one length/blunt haircuts but thankfully these ladies understand. I've had Gina, Kim and another lady too (but I forgot her name), cut my hair and they take their time to make sure my hair does not come out choppy!! Literally will go to the extent to straighten my hair and everythingggg. Couldn't ask for more! Thank you always!!

Took the kid to get hair cut the 2nd time here…read more Requested to cut off 2 inches of the long hair. Went next door to get a boba tea. When I came back, the kid had tear down the chin because the hair was cut way tooooo short. The kid is currently having a meltdown. If you got a satisfactory hair cut, ask the name of the person and make an appointment with the same person. I wouldn't recommend just walk-in and get someone that is available to cut the hair.