Two years ago my account was hacked and wrote negative reviews. Mary's threading was one of them that I am aware of, and apparently there was a feud through messages. I have contacted Yelp support and they took care of it. The account was deleted. I was anxious to create a new account because of that. However, I wanted to continue to write reviews and try new places. I really liked the woman that did my eyebrows, she got rid of every last bit of hair. She did go over it multiple times but there were no scars or marks. I usually get a full face and she took her time getting rid of every last bit of hair. Good experience overall and 10/10 recommend. read more

I've been coming to Mary's Threading for years and I still go to the same place because they always do such an amazing job :). The staff is friendly, professional, and they make sure you leave with perfectly shaped brows every time. The salon is always clean, welcoming, and has a comfortable vibe. I appreciate the consistency and the quality of their work--it's definitely my go-to spot in Carmel Mountain for threading. Highly recommend! read more

Mary's Threading - The environment is very delightful! - Threading Services Near Me - San Diego, California

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Went again yesterday. Made the mistake of going on a Tuesday again when Mary-the owner was not there. Unfortunately, I was left again with pain and scabs the following day. I will likely have to find a new threading location if I continue to have this experience. read more

Mary's Threading - Made the mistake of going again yesterday, on a Tuesday, and woke up with pain, scabs, and swelling. Urgg - Threading Services Near Me - San Diego, California

I have been going to Mary's Threading for many years. Mary and her staff are talented, professional and do a great job on my threading. Go to see them in San Diego for all your threading needs. They also have waxing and other services. read more

Service was quick and convenient the actual eyebrow threading not so much. I was looking for a clean up and my end result was botchy. She said it's because of the weather but when I wax it doesn't end up as botchy. She did ask if I wanted her to take it off but that would cause my brows to end up very thin. I appreciated her asking about the shape. There was still a lot of baby hairs not around my shape. I had to ask her to remove. I also was red at the end and she didn't offer oil or gel. I had to ask for it, I was the only one at the establishment and it took her no more than 10 min. I wish she could have taken her time and cleaned my brows up better. read more

I am very happy with my service from Paddy (or Patty?) at Mary's Threading! I highly recommend her. She has a gentle hand and very friendly. Thanks :) read more

Mary's Threading - Brow threading - Threading Services Near Me - San Diego, California

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So sad to post this. I shared some photos of an unfortunate incident with a new member of Mary's team about four months ago. After. Serra of messages, someone called me back and apologized profusely offering to credit me for both services (lip and brow) for next time. I was also encouraged to only ask for Mary to do the service. I believed, at the time of this phone call, that it would be resolved. As in now (4 months later) I have not been back. Apparently, Mary is only there on random days during the day. I do have a full package for brow and lip, but it looks like I'll just hold on to the credit for a bit. I'd very much like to update this soon with a five star rating. I'd really like to support this small business. But it sure was a bad experience! read more

Mary's Threading - So sad to share this experience. I have purchased multiple packs, and this is the first time with multiple wounds on both brows and lip. - Threading Services Near Me - San Diego, California

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i don't usually give reviews. Mary's Theading is great. the olny place i can trust with my eyebrow!!

I have gone to Mary's threading since they opened - I think in 2017 or so. And I've been a loyal customer. In the recent ~3 months, I have gone during their business hours and they are always closed and/or not there. I don't go right at 10AM, I go around noon to ensure someone is there and every time, they're not there! Because I know if I go at 10AM, there might be a chance they're running late. So I go past 11:30AM. And I don't show up 6PM either. The latest I've gone is 4PM. I have gone 5x and all different days of the week as well. I have called but never answers the phone. Not sure what is going on. I would like some answers! I also used my entire brow package the last time I was there in November ish and Mary pushed that I pre-purchase the next package even though I didn't need it for my services. And so I spent and purchased a full brow package and have not been able to use it. It made me wonder if they were going out of business and were pushing me to purchase the package on purpose? I would like to continually go! I want to know when they're open and their REAL hours! read more

Mary and her team do an excellent job of shaping or cleaning your brows to your liking. Today, Samira cleaned my eyebrows just as I asked and took her time in making sure my eyebrows were perfected. They are very knowledgeable on how to shape/clean without ever over threading because they know that every single hair makes a difference! read more

Edit: uneven eyebrows when done. See picture. Such a horrible experience! I bought a pack from Mary, used up 3 times, came back the 4th and she told me that my card expired! She never mentioned that the card has an expiration date. I've been coming here for a few years with pack card and never once did they say anything about a card only good for one year. NOT EVEN ON THE CARD! There's no expiration date on the card! Such a horrible experience. Liars! Mary was giving me such a huge attitude. Why should I come back to this place that cheated my money and has horrible customer service? I will make sure i tell everyone I know not to come support this business. read more

Mary's Threading - Left side is higher and shorter than the right. - Threading Services Near Me - San Diego, California

My mom and I have been Mary's Threading for years. Unfortunately I moved away, but my mom has continued going. Due to the pandemic, my mom was not comfortable going like many people. Then she was diagnosed with cancer and underwent chemotherapy so obviously had no way to use the pack she had bought. My mom went back to use the card and was told it was no longer valid. Mary claims there is a sign posted that it is only valid for 1 year, but that sign definitely was not there when we bought our packages. It is also not written on the package card anywhere, and was not mentioned any of the many times I purchased the packages from her. You can see this common theme among reviews on Yelp and on Google. They are also going out of their way to respond to all of the negative reviews, blaming the customer and being quite condescending and rude. I have had negative experiences with Mary in the past (rude behavior, lots of cuts when I got my face threaded for my wedding) but this definitely takes the cake. Mary has perfected the art of losing customers. I highly recommend visiting iBrows by Marzy instead. read more

Nice place in RP. Threading was excellent and fair priced. Staff was friendly. Location was clean. Hoirs are better than some other places.

They do really well cleaning up my brows and have very affordable package deals, but they have a downside that I think is pretty significant. They never open on time, which is disappointing because I've waited so many times to clean up my brows before work and often they're still closed by the time I need to leave (I work at 11:30am, they're supposed to open at 10am). It's hard to come in midday because of work and they close when I get off at 6. I love this place but I really, really wish they opened on time. read more

Terrible customer service and rude. Mary forced my mother to purchase the package deal and was quite literally a bully. ‍

I've been going to this place the last two years for eyebrows, upper lip, and chin. I typically have a great experience. I haven't gone back since COVID, so it's been about 8 months. Today, I finally decided to go back. It's been about 20 minutes since I left and my upper lip and especially my chin still hurts. During the process, I felt like my skin was getting pulled. I thought that maybe it's been a while so of course I'd feel the pain. However, when I got back to my car, removed my mask, I saw so many cuts on my chin :"( and it hurts so much. As I said, this place is usually good and I can tolerate the pain. But today, it was a very poor job... I'm really sad because this place is convenient. However, if that means I have to drive a bit further to another place, at least I know it'll be a better job. read more

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I've been going here since they first opened and I'm always happy when I leave! They always take good care of me and are very nice. The package is especially nice because not a lot of places offer this and it is very convenient! The prices are great and the atmosphere is very relaxing and cute :) read more

Beware shady probably illegal practice of selling you prepaid services and then having them expire so that you'll lose the prepaid value. Be careful purchasing a brow card from this business. You want to make sure you use the services regularly or they'll tell you it's expired and then take the card from you before you've used up all of the prepaid services. They did this twice and claimed that they were doing me a favor by extending the card expiry through the pandemic when we were on lockdown. I made the mistake of being talked into buying another card and they refused to honor all of the services and took the card claiming that it is buy 4, get 2 free. Well I didn't get the deal that I prepaid for because they claim the deal has expired. That seems to be in violation of the CARD Act of 2009 which is a law that prohibits offering any "gift certificate, store gift card, or general-use prepaid card" with an expiration date of less than five years. The act was specifically passed to stop merchants from selling cards that quickly expired and then citing fine print. That seems to be exactly the practice of this establishment. Oh and despite what the business owner says. They don't tell you about the expiration date when you buy the card so his argument about don't buy it if you don't like the terms is ridiculous. They spring the expiration date later after you've already purchased and are using the card. read more

I don't live in San Diego but this is always my first stop when I come home to see my family. Well priced and they always do an amazing job

I used to like coming here but I feel like lately their service hasn't been great. Feels like they like to rush you in and out and I have shown up a couple times and they are closed before their listed hours. read more

I have been going here for a few years and I've always been so happy with their work and amazing customer service. I have a pack which saves money on each service. I highly recommend. read more

I went to Mary's for eyebrow threading on 12/18/21. During the process she kept wiping me eyelid with solution and telling me that me skin is very dry. I didn't know why she kept wiping and telling me how my skin is dry. During paying for the threading, my eyelid was stinging but I thought it's part of getting hair pulled out. I got in my car and my eyelid was still stinging and decided to check in mirror. I found that I have been cut and it was bleeding. I measured my cut to be 1/8" and it's a deep cut. I am very upset because she did not tell me that she cut me and did not apologized for it. I have been getting threading for 15 years by many technicians in many weather conditions and this is the first! If you cut and hurt your client, you should act ethically and inform your client. I will not recommend this place to anyone. Update: I just read the store manager's response. He really needs to read the reviews better. This is the second time I have been to Mary's and with different technician. I have been getting threading for 15 years and I think I know how to "hold it" correctly. I learned from reading that when technicians do not have proper amount of training, you cut people. Maybe perhaps instead of blaming the customer, you should train or hire a skilled technician so that you don't cut further clients. read more

I don't think I will ever come back. I came there a month ago. There was no one there and I signed in outside the place. The lady was on her freakin phone and drinking tea. I was waiting for 10 mins in the hot sun. She pointed her finger at me and told me to wait. She had the audacity to ask me why I was sweating when she was doing my brows. Worst customer service ever. Take your money somewhere else. This is BS. read more

I've been going here for 4 years and have LOVED IT every single time. Mary fixes everything I don't like but that's very rare because she does it perfectly every time. I 1000% recommend this place. And the packages are such a time savor i got like 6 eyebrow threads with the package so basically I think I got 2 or 3 threads for free with it. read more

I dont usually give reviews for i am a reserved person. HOWEVER, i am impressed. I wish i got her name because i would add it. This amazing plus size russian lady was RUDELY interrupted, while starting on me, by an unpleased COUPON CLIPPING customer yet has excellently manged the situation and had me leave feeling beautiful and taken care of. read more

Mary is amazing at threading love this place! I go to this place all the time for my eyebrows.

"DO NOT GO" to Mary's Threading! They have deceptive selling practicing schemes when you buy their eyebrow threading "so-called" package deal. I too purchased this package before the pandemic hit. If you purchased the package..you should get your money's worth. That means all the 4+2= 6 threading sessions you purchased..so that means you have to honor it! I went back a little after the pandemic subsided & they re-opened. Of course, they said "it's too late..it's more than a year..sorry you lost what you purchased! So what, so what???? Honor it still!!! We lose what we purchased? Yes, indeed...that's their motto. I will be reporting them to the "Better Business Bureau!" "Mary's Threading" does deceptive selling practices where they should take in account this pandemic..even if it's within their expiration date of their expectations of when you had to come back. Also, each & everyone of these workers are not consistent when they did my eyebrows...took too much out & eyebrows were all different shapes, not even. From all the eyebrow threading places I've been to..this place is despicable & awful! They surely scam customers & should refund you what they still owe & not make money on what sessions were left that they did not complete on this deceptive eyebrow threading "so-called" deal.... read more

Great place to get threading. Mary is awesome, friendly, welcoming and employees are nice. Clean environment and threading packages are wonderful. Highly recommend Mary's Threading. read more

I brought a package before all this pandemic start and I haven't use it, because I didn't feel safe with been so close to someone and breathing in my face. So I went today and they didn't want to give me my 4times that I had left in my card. They say because I haven't use it and is been a year. And let me told you the card doesn't have a expiration date. read more

I live in Washington DC, and each time I come home to visit San Diego I am floored by how careful and considerate and talented the staff is here. Each time I come here, they help correct the mistakes made by other salons and find overgrown hairs to give my eyes a more balanced look. My eye brows were (apparently) unbalanced by other salons out of state -- and once they fixed it here at Mary's, my face actually looked symmetrical. I will be returning here and would recommend this salon to anyone looking for quality service! read more

Mary's Threading - Threading Services Near Me - San Diego, California

Update to my review. I loved this place at first. But a month ago i came back because I purchased a pack. I find out when I'm about to give her a tip that the lady forgot to write down a number on my name in the system so because of that she couldn't grant me my threading service and told me she had to charge me full price. Even though she could see on my history in her system I paid $58 for a pack. She said I can come back with my "number card" and the next one will be granted. She said "whoever sold it to you forgot to write down the number in front of your name, sorry today you have to pay full price" I said " YOU sold it to me!!" She said "sorry don't know what happened" Paid $58 so huge bummer because i will no longer be a reoccurring customer. Any new customers MAKE SURE THEY WRITE THE NUMBER I FRONT OF YOUR NAME IN THEIR SYSTEM! read more

Mary's Threading - Love this place! Mary's threading - Threading Services Near Me - San Diego, California

I Went to Mary after not having my eyebrows or lip done in 3 months since getting them waxed somewhere else had left scars and burns on both my eye brows and lip. I decided to get them threaded this time and remembered seeing this place conveniently located next to Stater Bros. Mary was very helpful In shaping my eyebrows and showing me how to fill them in, in places where my hair doesn't grow. I left feeling very pleased and even purchased the eye brow package she has. I'll definitely be back! read more

After years of contemplating getting my eyebrows done, sure am glad I went here. The staff is supergirl friendly and do a great job. 10/10 recommend!! read more

I've been here a few times and they usually do a decent job. Today the lady talked on the phone the entire time in a foreign language and I told her I would wait until she could finish on the phone. She hung up and finished in less than 5 min with my brow threading and didn't do a efficient job. Next time I'll drive all the way to Encinitas to go to my regular place who's consistent read more

Mary's Threading is great! I would recommend for anyone looking to get a quality eyebrow threading experience.

Great place to get your eyebrows threaded. They really take the time to analyze your eyebrow shape and make them look proportional!

I love this place Rebbecca been doing mines. She does a great job at threading my eyebrows. read more

Mary's Threading - Threading Services Near Me - San Diego, California

Customer service at its lowest. First let's start by greeting your customers. Second , it's rude to carry on a conversation in another language. I felt like I was in a Nail salon. The owner and other employee talked in another language the whole time I was there. I find this really rude.. This place is all about that UPSALE. Employees are not friendly. Not impressed with the threading job either. I paid for a full face , and she tried to tell me the thyroid glands are extra. Ya come on! Really... Overall not impressed at all. I will Return to my normal spot.. * I tried this place because it's closer than my normal place and I also bought the Groupon. read more

Love this place Ask for Rebekah She does an amazing job!!! They also have a package you can buy which is worth it, cheaper than paying each visit. read more

I've been going here since they first opened. Mary was the one who always did my brows and I loved it every time I came in. Eventually she started to have other staff take over and they still do an amazing job on my eyebrows. Today I came in with my package (6brows for $65) such a great deal! Mary was able to do my eyebrows and I'm MORE THAN SATISFIED! I miss her doing my eyebrows and today I'm so happy that I got her to do it. I live in Murrieta now and I always drive down here to get my brows done because no one can beat the way they do. Best threading place in San Diego! read more