I can't believe I've never written a review for this place! Ever since I discovered sugaring, I've…read morenever gone back to any other form of waxing. I've been coming here for years now. I don't come super consistently, but whenever I do, I always book with Jordyn. She's amazing at what she does. I just had a session with her and it was honestly painless -- I'm not even joking. Over the years she's gotten faster and faster, so I'm in and out quickly, which I really appreciate. She always makes sure you're happy with the results before you leave. The facility is very nice and clean, and there's always parking, which is a big plus. Highly recommend!

This review is so overdue! Jenny & her team of ladies are absolutely amazing! Sugaring masters!…read more A few of my friends raved about their experiences here & they did not disappoint! & since then, I have been coming here for years. I primarily see Jenny, but have also seen the other sugaristas who are absolutely fantastic as well, you cannot go wrong with anyone! All of them are professional, friendly, maintain cleanliness & ensure that they sugar you with care! They are precise & tweeze the stubborn hairs that will not come out! Located in the CVS shopping center.

I've been going to Leigh for years. She makes getting waxed not be uncomfortable or awkward and…read morethat's saying a lot considering it is! She'll make you feel like you've been friends for years and you're just going in to catch up. Check her out!

Leigh is so great!! She has great attention to detail and will take her time to ensure you are nice…read moreand smooth! I look forward to my appointments, she makes me really comfortable and super easy to talk to her.

She's been doing this for a very long time and when I went to her asking for her help, she was…read morecompletely willing. She knows what she's doing! Good vibes.

Anna is the best! She is the only person I found to take the time with my hair patterns. Before her…read moreI thought it was normal for my hair to grow back in the next week until she informed me it's because they were breaking my hair instead of pulling it out! Also, she is great with my brows. They always look amazing.

FIVE STARS!! Highly recommend. I had not had a facial for sooooo long. My facial with Vy was…read moreAMAZING. Vy is wonderful and did an excellent job. Her studio was relaxing and her technique was top notch. I'll definitely be back.!

Vy is the best! My skin looks the best it has ever been. She gives the best skincare advice and…read morealways makes sure you get the right treatment. Her products she uses are very effective, gentle on the skin and leaves you feeling amazing!

I recently went to Assieh to get my eyebrows done, and I am extremely satisfied with her work. She…read moreis very friendly, energetic, clean, and incredibly precise. My eyebrows turned out beautifully, exactly the way I wanted. I highly recommend Assieh to anyone looking for someone skilled to do their eyebrows. I'm sure there are others who do a good job too, but my experience with Assieh was truly amazing, and I'm very grateful for her work. من چند روز پیش برای برداشتن ابروهایم پیش آسیه رفتم و واقعاً از کارش بی‌نهایت راضی هستم. آسیه بسیار خوش‌صحبت، پرانرژی، تمیز و فوق‌العاده دقیق کار می‌کند. نتیجه‌ی کار ابروهایم عالی شد و دقیقاً همانی بود که می‌خواستم. به هر کسی که دنبال یک متخصص خوب برای برداشتن ابرو است توصیه می‌کنم حتماً به آسیه مراجعه کند. مطمئنم که افراد دیگری هم کارشان خوب است، اما تجربه‌ی من با آسیه واقعاً عالی بود و ازش صمیمانه ممنونم.

I've been coming to Beauty by Dolly since I moved to San Diego three months ago, and Asieh has been…read morethe one doing my eyebrows. She's got great customer service, a steady hand, and I highly recommend her. Anyone coming here to get their eyebrows done will find it very clean and professional.

The esthetician was inexperienced. She resorted to cutting off the wax and nicked my skin in the…read moreprocess. She had to get someone else to help her finish. I've been getting waxed for decades. I don't understand how they could allow someone so unskilled to work there. My skin was too irritated for them to fully complete the wax.

Made an appt for 11:45, called to say I would be there around 8 minutes late. Never had an issue at…read moreany other location when being a little late and they said they'd have to cancel my appt. Called Mira Mesa location and they were able to get me in for a 12:15...walk in and they told me the previous client was 8 minutes late so my appt would be pushed back slightly. No problem. Just ironic how Carmel Mtn cancelled my appointment despite me calling and being within the grace period while Mira Mesa was able to accommodate their late appt. I've been to several locations throughout California, from SD to LA, SLO, SF, and Central Valley. Carmel mountain has been the only location that's been a pain in my ass. Do better y'all. Been a loyal member of EWC and wax passes for 5 years. Apparently I'm not the only one who's been having issues at this location. Prior to this specific incident, it's ALWAYS something. DO BETTER. I don't pay this much money to deal with this or make the drive to a further location just to avoid your terrible customer service

I def cheated on my waxer but it was so worth it I needed a brazilian was soo bad and could not…read moredrive down to my original waxer so I decided to search some places. Natura so happened to pop up on my Instagram and I am just so happy I came here! Bailey did such an amazing job and talked me through the whole wax lol! Thank you again Bailey for educating me on the different waxes and making sure I was ‍ as a milk dud down there (: the suites aren't the most "modern" or fancy but the quality of services and packages deals are the bombbbbb

Serena was amazing when she did my sugaring appointment, earlier this year…read more She explained everything step-by-step and was very gentle. Thank you for all that you do, Serena and Natura Team!

The wax shack is a lovely business, with such a calming atmosphere. I was there for a pretty…read moresubstantial waxing appointment, but I felt immediately relaxed after stepping inside. My first appointment with Ellen was spectacular. I felt right at home immediately, she was kind and considerate, and did a fantastic job. Personal services can be a little intimidating when you're new, but Ellen made me feel so welcomed and at peace. I will definitely be back!

I've been a client of Ellen's for quite some time and went today for an eyebrow wax and was…read morepleasantly surprised by the efficiency and ease of a job that I usually dread. Ellen's studio is clean and pleasant and I automatically relax whenever I enter the premises. She listened to my concerns and adjusted accordingly. I even tried tinting for the first time and was pleased with the result. Treat yourself to some pampering. You won't regret it! Update: Ellen does a great spray tan!! I'm very fair and cannot spend a lot of time in the sun. This is the answer for me: a healthy glow without all the harmful side effects.

Shoutout to Mirasol. She's so quick and efficient. I always look forward to getting my wax done…read morebecause we chat it up like we're home girls! LOL! She's fun and professional and so knowledgeable. Give her a raise! Shoutout to Cheyenne as well! She's a pro! Cheyenne and Mirasol are both amazing! Love coming here - the vibe is so fun. The front desk associates are very organized and competent. Keep up the great work. P.S. Please bring back the water dispenser inside the store for guests.

Brazilian waxing experience with Shardonnay 0/10. I scheduled an appointment with Shardonnay for…read morethe first time because I'm new at San Diego. I read about her before booking the appointment and it said she was the employee with the most time in the company. However, her attitude was tremendously horrible. I have to clarify that I arrived on time to the place, but the girl at the lobby was attending another client and was giving her a full introduction about all the packages and promotions they have, and afterwards she proceeded to charge her for the service she had taken. The receptionist took around five to six minutes doing it, until I had to interrupt her and tell her that I had an appointment at 5:30 pm with Shardonnay. It is at that moment that she notified Shardonnay of my arrival. When Shardonnay received me, she had an extremely negative attitude with me, since from the moment she greeted me, she did not allow me to go to the bathroom (which I needed) and started giving me a lecture about punctuality, without even asking me or asking herself or asking receptionist girl, if I had arrived late or if something had happened at the reception. It was to the point that she was not even able to greet me, but very frustrated about her tight schedule, she basically started scolding me and telling me that the service was not going to be the best because she only had 8 minutes to attend me since she had another client after me and that I "had arrived late"... Now, it is important to clarify that if that had been the case, the place policies give a 8-minute window to the client to arrive and still receive a good service. However, she kept saying that the service wouldn't be the best. At first I stayed quiet, but after she kept literally blaming and scolding me, I told her to do her job, but that I did not agree with her attitude, cause of course she had a very bad attitude cause of her frustration. She kept arguing and arguing until I literally had to tell her "just do your job". Very shamelessly she tried not to attend me because she now felt that I was angry, thing that I did not allow her to do because I did not drive from Chula Vista to Miramar, 30 minutes, for her to cancel my appointment just because she was in a bad mood. I sat down and took my service. She did a Brazilian service in 5 minutes. It hurt a lot, of course, because she was already upset and also in a rush, so she was very rough when pulling the wax. Afterwards she realized her mistake and started apologized, to which I literally responded that she didn't have to, what she did was already done. I only made her aware that I arrived on time, the receptionist took time attending another client, and I paid the price for it. So she can keep the apologies and that for next time she learn the lesson and at least she can greet and say what she have to say in a proper way. Would I go back? ABSOLUTELY NO, and especially not with her. She may have been working there for many years, but her service and customer attention is THE WORST. She could have gained a loyal client, but because of her rudeness she did not.

Called ahead to see if they had any availability for a regular pedi and gel mani. I was able to get…read morein and be seen within 25 minutes. I was looking to try gel x but after talking with Tiffany she recommend hard gel to keep my regular nail and build from there. It was perfect because I didn't need the additional length. I typically do square but a nail had broken and she asked if it would be okay to reshape. I'm so happy that we did that. This shape feels more natural than the square. I also saw the artwork she had up at her station and asked if she could do a Valentine's design. I think she did a great job and I would be happy to come in again! I had another shop I was loyal to but the quality had been declining and I decided to try out AO Nails. I'm so happy that I decided to give this shop a try. I've found my new go to nail spot. This place is clean, bright and airy and the decor is too cute. Definitely check them out for quality nail care.

I was excited to try out this new local nail spot in Poway based on the reviews, and the fact that…read morethey advertise as being able to do hard gel nails. First, the positives, I was able to make an appointment the day before, and was seen a few minutes after my appointment time. The color options are phenomenal and there's a lot to choose from. Unfortunately, my nails did not look great after my service. They were uneven and had multiple, small air bubbles throughout. Immediately after my service I was asked by a friend if I had done my nail's myself. For $65, I would prefer my nails to look professionally done. Particularly jarring, as my service ended I lifted up my arm to see a toenail sized finger nail belonging to someone else attached and embedded into my forearm. One, it's pretty gross to have another persons nail stuck to you for an hour, and two, it genuinely made me question the sanitation in place. This was not a small nail, and a quick wipe down between customers would have taken care of the issue-- so what other corners are being cut? Within a few days each nail had chipped at the tips, with my pointer finger having a small corner of the nail itself come off completely. I left for a vacation the day after my service and did receive a text a few days after (unprompted) letting me know I was still within my 7 days policy of getting the nails fixed, but at that point I was out of the country. I'm not sure if this is just an industry standard in 2026, but there isn't really a "manicure" aspect here either-- no cuticle care, or real foundational nail care before or after applying polish. Just a very rough removal of the previous layers and a new coat of hard gel/polish. For the price, I would have liked to receive a fundamental manicure prior to polish. But, on this point, I will do my due diligence to inquire what's included in the service before booking future nail appointments elsewhere. My final point of contention is that my nail tech inquired about my personal life (totally fine, and encouraged! I love to chat), but then made an unwarranted and rude comment in response to my answer. I hesitated to include this part of my review because sometimes misunderstandings happen--but it didn't really feel like a conversation and more like a size up of a stranger that left me feeling uncomfortable. I don't typically leave reviews, unless I can support and encourage a small business, but between the stray nail, the conversation, and the longevity/quality of the work done, this moment has been sitting on my mind in the almost two weeks since my appointment.