The food was really good. Ordered the Sunday special pot roast with mac, mash, and collard greens, fried chicken with yams, & fried fish with fries. Everything was flavorful. However, I place an order in the morning for a pickup time of 12:45. I live far north so it a little over an hour away drive from my home. Received a text at 11:30 that my food would be ready at 1:15. Got there at 1:05 and didn't get my food till 1:45. That's absolutely ridiculous. A lady asked what my name was at 1:15 and I informed her. She stated my food was ready and I should have received a text informing to come to the window. I informed no text has been received, she states well my food is ready. Get to the window to be told it's NOT ready it'll be another 8 mins. 8 mins turned into 30. When it was finally ready, there was no acknowledgment of the extra wait, nothing extra was offered, just a here's your food. Customer service is nonexistent. That's really sad because the food was really good. Hopefully this was just a bad day for them. read more