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    Shake Shack Midlothian

    3.3 (24 reviews)
    Open 10:30 am - 10:00 pm
    Updated a few days ago

    Order Shake Shack Midlothian Takeout or Delivery

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    Alicia R.

    We tried this location again, and the ordering experience was much better minus the app malfunctioning (tried to order before i arrived) but overall, walked in & placed order on kiosk and received food cooked perfectly in less than 10 min and was out the door! It's always clean inside & was glad they removed the snow from the walkway.

    Hot Dog
    Amy M.

    I've heard so much about Shake Shack, so we had to give it a try now that it is open close to us. There were some hits and a couple of misses for me. For starters, it appears to be only kiosk ordering. Everyone was working in the kitchen, but there was nobody close to the front, so kiosk it is. Unfortunately, that seems to take so very much longer than just ordering with a person. For the people ahead of us and for us. Don't get me wrong... that is super user-friendly, but it does appear to take 2-3x as long when each person has to select "burger", then "type of burger", and then "add to cart", rather than just the person at the counter hitting a button on a register. We ordered a burger for me and a burger for hubs, a hot dog for my daughter, chicken nuggets for my son, some bacon cheese fries, some regular fries, a strawberry donut shake, and a cup with a scoop of vanilla and chocolate custard. The burgers were good, very tasty albeit greasy. Definitely grab napkins. They were about $10 each. Not cheap, definitely better quality than your standard cheeseburger at the golden arches. I was not mad for paying $10 for either burger. The hotdog was about $4.50 and was completely generic. I wish daughter had just waited for us to go to Costco for a dog that was twice the size and 1/3 the price. The chicken bites about $6, and I swear they taste exactly like the ones sold by the pound in the Publix service deli. The dominant flavor is definitely salt. They were fresher than the ones at Publix, so the breading was a little crisper so that was good. The strawberry doughnut milkshake was around seven dollars and it was amazing. The custard is delicious, we loved the strawberry and the sprinkles awesome. I have no complaints about spending seven dollars on a really good milkshake, and this was a really good milkshake. Even Vincent Vega would be fine spending $7 on this milkshake. The custard was a little less impressive in my opinion. The custard is very good, but two scoops cost around $5.50. It was good, but it tasted similar to other frozen custard we could get for half the price. It just was not nearly as good of a value as the giant milkshake. The fries were around $4.50. I was annoyed to have paid that much for that little fries. The ones with cheese and bacon were a little more expensive, but it was still a tiny portion. Another tiny little thing that annoyed me is that after placing a $54 order myself at the kiosk, the machine asks if I wanted to tip. And there were people cooking food, but generally, they get paid better than servers do. And I kind of consider the cost of my food being cooked to be included in the overall price. The only interaction I had with a human, is when they walked the tray from the kitchen 10 feet to my table. That probably makes me sound cheap, but not really keen on paying somebody else for an order that I took. Overall, bits of the meal were excellent and were worth it, but for the exact same price, we could have gone to red Robin all taken care of. And That would have come with bottomless fries. I might stop in again if I only wanted a cheeseburger and an amazing milkshake, but there wasn't really anything that would draw me back a second time, when I could get pretty much the same thing at red Robin.

    Shackburgers, iced tea and cheese fries
    Stephanie N.

    Plenty of parking, a bit cramped inside. You can order at the counter or the kiosk machine. I chose to order at the kiosk which allowed me time to really check out the menu and not feel rushed. I decided to get the shackburger, cheese fries and fifty/fifty lemonade. I do like how you are able to customize the burger and there's even an option for well-done. After ordering off the machine, you can either choose take out or dine-in, and take a number and wait for the food to find you. The server was quick and I didn't have to wait long for my food. The burgers were absolutely delicious, the beef patties definitely tasted fresh. The fries are all crinkle cuts topped with cheese and come with a small wooden fork so my hands won't get dirty, which is a nice touch. Not many burgers place offers crinkle fries so it's nice that this one does. Unfortunately, the drink came out wrong and tasted like iced tea and not mixed lemonade iced tea, but that's okay. I came here for their burgers. I know they just opened and I don't expect things to run smoothly, but the services were quick at bringing the food despite it being really busy. Prices are reasonable. I definitely will be back!

    Undercooked hamburger Pattie

    Picked up an order tonight and half the burger I had to toss out for being undercooked.

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    10 months ago

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    2 months ago

    My go to for a quick burger! No fast food for me. The smokehouse burger is the one with the crispy bacon and those cherry peppers chef kiss

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    3 months ago

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    2 years ago

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    2 years ago

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    7 months ago

    Delicious burgers fast service Not a fan of the kiosk order style. Too impersonal. And expect a tip on top.

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    8 months ago

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    2 years ago

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    2 years ago

    Food is always good and fresh. Customer service has always been nice, manager is very friendly.

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    2 years ago

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    2 years ago

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    2 years ago

    We ate here and one of the burgers was a little raw. They cooked a new one right away. The food and the service was excellent!!!

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    Ask the Community - Shake Shack Midlothian

    Review Highlights - Shake Shack Midlothian

    I chose to order at the kiosk which allowed me time to really check out the menu and not feel rushed.

    Mentioned in 3 reviews

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    People searched for Fast Food 4,147 times last month within 15 miles of this business.

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    Habit Burger & Grill - BBQ Bacon Char with Cheese . Was smoky and delicious

    Habit Burger & Grill

    (152 reviews)

    $

    Came in for a kids meal for my daughter. We dined in. Burger was delicious and she was excited that…read moreshe got chocolate milk as a treat. Lots of options for sides too! Plenty of seating inside.

    I was so excited to find a Habit location in Midlothian. Went nearly EVERY weekend throughout most,…read moreor maybe all of 2024. Loved it! And the place was friendly too. The man in charge - I think he was the manager - was really welcoming and was great at his job! The location was VERY well run. Skip ahead to sometime mid-2025 till now, and it's a totally different experience... but NOT in a good way. Now all ordering is done by self-service kiosk. (like at McDonald's.) They had introduced those a while ago but there was also a traditional human order taker too. Now you can stare at kitchen staff and NO ONE working there will make eye contact with you. No one will take your order. There is virtually no human contact here anymore. The feeling you got before by the former manager, who made you feel welcomed, is completely gone. It's very sad. The food quality has slipped a little too. And the time it takes to get your order has increased. It is no longer a well run ship. And for that reason, I stopped going in late 2025. I go to Five Guys instead, which still values customer service and has humans welcoming you and taking your order. Please get your act together, Habit. Get a new on-site manager, up your game again, and get rid of the self-service kiosks. Bring back human customer service. If you do, I'll be back.

    Mason's Famous Lobster Rolls - Connecticut Roll

    Mason's Famous Lobster Rolls

    (76 reviews)

    Before I start you need to know my wife & I love Lobster!!…read more MASON's FAMOUS LOBSTER ROLLS is an excellent place to go to grab a bowl of Lobster Bisque, Clam Chowder, or Crab Soup. They have a variety of Lobster Rolls warm or cold that are really tasty and priced right. They also offer a point systems to get items free. If you've order lobster at a restaurant lately, you know they are expensive. Mason's Lobsters Rolls are reasonably priced and you get a lot of meat without all the shell attached. Located off Lauderdale Road in Henrico, VA little confusing as the strip mall lists 11761 W. Broad Street, Henrico, VA 23233 as their location. You can get in off both entrances and off the road that cuts behind Bank of America and Panera Bread. Since we love Lobster, we're hoping you will give them a try for lunch or lite dinner.

    Amazing customer service upon walking in, I was immediately…read moregreeted when I walked up to the counter to order, which is always a plus! I have been eyeing this restaurant for a while, so when I finally had the chance to get me a lobster roll I couldn't resist! This was my first time ever trying a lobster roll and I am hooked! The bun was warm, soft and buttery, there was a good amount of lobster to bread ratio, which made me happy! Now I will say the lobster roll is smaller than I thought it would be but the flavor and the roll itself is worth the 20 bucks. Will I go here often? No, just because it is pricey for the size but will I come back again? Absolutely! Also please try their specialty drinks the flavored lemonades are delicious!

    Shake Shack Midlothian - hotdogs - Updated May 2026

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