I've been in this area almost five years now, and honestly, I'm starting to get Shake Shacked out. They switch up the menu here and there with some fun items, but Uber is really the move. They always have BOGO deals, and it's way cheaper than ordering in person. The burgers themselves are just... okay, especially with all the other options around here. Not terrible, just not hitting like they used to. I feel like Shake Shack might need to rethink a few things on the menu. I tried the new Big Shack too. It was alright, but I barely got any special sauce, so I'll probably try it again and ask for extra. I've heard the French Dip burger is way better, so that might be my next pick. read more

Amazzzing burgers, milkshake and great service. Ordered the Veggie shack - good healthy veggie patty with quinoa, sweet potato, carrots and topped with pickle and fried onions on a soft and fresh bun. Very tasty and filing at the same time. Coffee Shack was refreshing with coffee in vanilla frozen custard. Loved the meal. read more

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Located on the street front of buckhead village, you'll find plenty of parking in nearby parking garage and parking can be validated for 2 hours. As far as burgers go, shake shack does not miss for me. The burgers are always extra juicy, also greasy , but delicious and the vegetable toppings taste fresh. We got the bacon avocado burger and the double stack shack burger. The crinkle fries on their own are nothing special, but the black truffle sauce was delectable. Service was fine, and ambiance was nothing special but they offer outdoor seating upstairs, and on a nice day it was great. Anytime I'm craving a good burger you can't go wrong with shake shack! read more

Shake Shack Buckhead - Avocado bacon burger top top right Double stack shack burger bottom right Black Truffle Parmesan Fries - Burgers Near Me - Atlanta, Georgia

Aye you can't go wrong with a burger from here. I'm always satisfied no matter the location. It wasn't too busy today, walked straight in and ordered. The food came quickly and the staff was very friendly, brought our food to our table then asked if we needed condiments and napkins. They took care of everything. Also the restaurant and restrooms were clean. read more

Shake Shack Buckhead - Double Shack Stack - Burgers Near Me - Atlanta, Georgia

The food is excellent, never had a bad experience going to a shake shack. The burger, fries and chicken sandwich was flavorful. Come and try it. The establish is nice and clean, service was quick and efficient for take out. read more

Shake Shack Buckhead - Smoke shack burger and chicken shack burger - Burgers Near Me - Atlanta, Georgia

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The burgers were pretty good. A bit dry though. I had the truffle burger and added American and bacon to it. My daughter had the avocado bacon burger. I ordered the Parmesan truffle fries. They forgot my extra cheese and bacon in my burger and my fries were cold and came without the truffle sauce. They did correct the issue quickly. I will say it's no BurgerFi. read more

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I'm not impressed with them! It's pretty basic. Did love the mango lemonade! The parking was a little tricky and they do validate. read more

We order their takeout on a regular basis, because the SmokeShack burger is the bomb. It's a cheeseburger made with Angus beef and applewood-smoked bacon, chopped cherry peppers, and ShackSauce. We like the single patty version better than the double, because the single tends to be spicier. Everything else is just okay. The crinkle cut fries are nothing to write home about. The Chicken Shack Sandwich is alright. The shakes are very good if you are ready to drink 700+ calories. Service can be inconsistent. Occasionally the front of the house acts as if they are doing you a big favor by taking your order, and the kitchen seems more focused on preparing orders for UberEats than on serving customers who walk in the door. read more

First let me say I love that they have a non-dairy chocolate milkshake and an option as well as gluten free buns! But this was my first time at shake shack and I really did not have a great experience at all.Service was not great honestly as well as we waited forever for our food. I stood at the register for a few minutes waiting to ask specific questions pertaining to allergies and Damien walked past me several times and never asked me did I need help. I saw him go to the back and say something to another coworker and they started to laugh. I didn't see what was funny at all about seeing a customer standing at the register not asking if they needed help. So my friend and I proceeded to go to the self-serve computer to order and I ended up figuring out myself even though I had already been over there the first time and not sure about specific ingredients in the food. I saw Damien having and attitude the whole time I was there and my friend even saw him being rude to another customer. We waited for almost an hour for our order and when I went up there to find out where my food was I had to ask one young man several times for my food which I didn't get his name. But I wish I would have. He never even attempted to look for my food. Finally Taylor the manager came up and asked me if I needed help and got my food. He also offered me a drink for my wait which I appreciate him trying. By the time I got my food I had a really bad headache. To top it off I ended up getting sick after eating it and (tmi) ended up vomiting. I think it was the shake unfortunately. Other than all that craziness the dining area was pretty clean. The food was ok. My burger was cold and I did include a picture and hear of it because it barely had any avocado on it and looks kind of skimpy. But it did taste good and my fries were hot. I mentioned that my fries were hot because there were a lot of people saying they're fries were cold. Lastly they were sitting customers food on the counter and walking away which I included a picture of that below as well. I would not go back to this location and my friend told the manager that it was my first time there and that my experience was not good. read more

Love the food here and the location of this place! Located in the corner with a rooftop seating where you can enjoy the view ( not that much of a view ) but still nice! The service is a little slow but they are friendly! read more

I visited Shake Shack two floors in Buckhead this past Saturday evening, and my experience was amazing. The restaurant was clean and the food was great. I ordered the SmokeStack burger and fries. My order was brought out to me hot and fresh. The highlight of the evening was the staff, Moreso the floor attendant. She was simply amazing. Catering to everyone's needs and making sure new guest felt welcomed and greeted appropriately. Zay was awesome, and made the evening spectacular. If I could give 10/10 stars I would! read more

Shake Shack Buckhead - Evening out - Burgers Near Me - Atlanta, Georgia

My first time here and wow, so delicious and so good. I have heard so many good things about shake shack and have never had the chance to try it until now. Where have I been?! I will be eating shake shack again and am now an avid fan of it read more

An astonishing level of service. Just incredibly nice and attentive. Great burgers and fries too.

The food was good but I hate I had to pay for parking just to eat at a fast food resturant. Perhaps I'm just not as familiar with the area know where to avoid that. Also, the restaurant was quite a mess especially compared to the area. The food is pricey and so you expect a little more as far as cleanliness. There were about 6 people standing in a circle behind the register so they seemed to have plenty on the clock. Better management would fix that. Someone should have been delegated to keep the place clean. I just picked the least dirtiest table to eat on. I would still recommend because perhaps that was just an off day. Oh, the shake tasted like fluff and quickly became VERY thin liquid. I was really not happy about that read more

I love shake shack and go pretty consistently. This location is a tough one to quickly grab and go. The parking is underneath and you have to validate it or else it costs an arm and a leg. This location seems to operate kind of slower than usual. They don't have the self ordering stations like a lot of the other ones. The place itself has a lot of seating, but some times it's not the cleanest. The food itself is always great. The chick n bites are delectable and I typically recommend the shroom burger. read more

Shake Shack Buckhead - Chick'n Bites - Burgers Near Me - Atlanta, Georgia

Shake Shack is truly one of my favorite burger spots so I had to review this convenient location. The service here is fast and friendly and it does get crowded. From the speciality burger and holiday deals to the crinkle fries and milkshakes, you just can't miss with Shake Shack, stop by this location if you're in Buckhead and the truffle burger should be a regular occurrence, I'm just saying, sooooo yummy!! read more

Burger was good as expected. They were out of cheese sauce and my fries could've been served at a hotter temperature. 50/50 lemonade tea drink was very bland. Floor was extremely sticky. Most people were placing orders through self-service kiosk so I didn't have much interaction with staff. read more

I ordered from this once and it's going to be my last time! The food was prepared in a reasonable amount of time, and the staff was friendly. I ordered the chicken bites with fries and a truffle burger. My only complaints I spent over $20 and was still hungry! The food portions were too small the burger patties was smaller than a Mccheez! read more

I brought my 4-year old son with me for dinner. The service was extremely slow, there was only one employee who was even remotely helpful. There was a homeless man walking around the restaraunt the whole time. We went to the outdoor patio to eat and the homeless man had a camp out there with all of his bags and trash. He lit a cigarette and was talking to himself. Ruined the whole experience. read more

Ok, I just kind of fell into this place to eat on accident. Weather was perfect for Atlanta, And I just walked 6 miles... In other words, I was hungry.... But only for dessert. I chose to be on time For a shake that's limited in time And I'm pretty happy for making this decision Now this isn't your homemade "little house on the prairie type shake" But, it was good enough to spark my interest The streusel could have been much better The strawberry flavor was good enough And the texture was custard like Not overly sweet. Best part, I was able to drink the shake And make it home with no ill effects To sum things up, It's a strawberry shake Exactly what I paid for Nothing more Nothing less.. I would be open to tasting their cookies and cream shake The worst part was the paper straw I was hoping this trend would have been left behind in California. read more

Shake Shack Buckhead - Strawberry rhubarb shake....and of course paper straw - Burgers Near Me - Atlanta, Georgia

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I've been craving a burger lately & I am satisfied! It's a yummy basic burger. My partner said this location was full of especially sweet service providers. Super yummy! The fries were okay but I'm not picky about fried potatoes. read more

Shake Shack Buckhead - Borgïr - Burgers Near Me - Atlanta, Georgia

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We ordered our food ahead on the app and it was a good online ordering experience, but when we got there our food wasn't ready. When it was ready about 10 min later than we expected, we ate it and it was good. The portabella burger is great because it's a unique veggie burger and delicious. But the fries are just normal. It was a fun casual dining night. Tip 1: They validate parking for 2 hrs. Tip 2: They have some fun promos like BOGO shake after 8 pm. read more

Came here on a weeknight before a show, and we had placed our order ahead for pickup. We were at the counter a few minutes after our designated pickup time, but had to wait another few while they finished up the order, which was surprising as the place was not busy with either a dine in crowd or pickup orders. Although it was empty, a number of tables also needed to be cleaned/wiped down. The burger I got this time was delicious. I got the shroom burger and fries it the burger itself was great. I've had regular burgers/fries from here before, and they're good but nothing special, but I really enjoyed the shroom's combo of mushroom, cheese, and crispy outside, and it filled me up. Would take it over their regular burger for sure. read more

Went to this shake shack for the first time to try their Hot Ones collab food and their seasonal shake. The wait for food was ~20 min around 3 PM due to a sizable crowd but the employees were all very chill and kind. The food tasted great, and I would definitely recommend the apple cider donut shake! Wasn't too strong with apple flavor. The chicken sandwich was also quite good, and not unreasonably spicy, though the spicy sauce comes on the side so quite easy to control that amount read more

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First time at this location I ordered online and food was ready upon arrival,I sat in and ate ,and it was clean and the staff was awesome read more

Shake Shack Buckhead - Burger and fries - Burgers Near Me - Atlanta, Georgia

Amazing! Spacious location seated in the heart of the Buckhead shopping district. The view from the upstairs patio is gorgeous. Service is a little slow but the restaurant is kept clean. read more

Shake Shack Buckhead - Hamburger - Burgers Near Me - Atlanta, Georgia

A-OK. Finally got the chance to try Shake Shack and wasn't very impressed. This one is located in The Shops at Buckhead, and it is nice inside. It even has a rooftop area. They don't have any "combos", everything is sold separately, but their menu is very simple. They offer Burgers, Chicken Sandwiches, and Hot Dogs. You can pair those with fries, cheese fries, or bacon cheese fries. They have shakes, wine, and beer which is pretty cool for a burger joint. I ordered the Shack Stack which is a cheeseburger topped with a crispy fried portobello mushroom ('Shroom Burger) filled with melted muenster, and cheddar cheese. I also ordered cheese fries. The burger was okay. It sounded very good to me and I was starving, but when I actually got it, it was a bit disappointed. They cheese fries were super yummy. As we all know, parking can be really tricky in Atlanta. There's plenty of parking in their garage, and complimentary 3 hour self parking is provided with validation by most of the businesses you visit. Valet is also available, and they offer "Flash Valet" which will allow you to text them, and tell them where you want your car to be delivered close to you. Nice. ESPAÑOL A-OK Finalmente tuve la oportunidad de probar Shake Shack y no me impresionó mucho. Este se encuentra en The Shops at Buckhead, y es agradable por dentro. Incluso tiene un área en la azotea. No tienen ningún "combos", todo se vende por separado, pero su menú es muy simple. Ofrecen hamburguesas, sándwiches de pollo y perritos calientes. Puede emparejarlos con papas fritas, papas fritas con queso o papas con tocino. Tienen batidos, vino y cerveza, que es bastante bueno para una hamburguesería. Pedí el Shack Stack, que es una hamburguesa con queso y un champiñón portobello frito crujiente ('Shroom Burger') relleno de muenster derretido y queso cheddar. También pedí papas fritas con queso. La hamburguesa estaba bien. Me sonó muy bien y me estaba muriendo de hambre, pero cuando lo conseguí, me decepcionó un poco. Las papas fritas con queso eran súper deliciosas. Como todos sabemos, el estacionamiento puede ser realmente complicado en Atlanta. Hay un amplio estacionamiento en su garaje, y la mayoría de los negocios que visita le brindan validación de 3 horas de estacionamiento sin cargo. Valet también está disponible, y ofrecen "Flash Valet" que le permitirá enviarles mensajes de texto y decirles dónde desea que se entregue su automóvil cerca de usted. Agradable. read more

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There are those special nights when the volume of alcohol within the body starts to exceeds the capacity to drink and anything on the drink menu begins to appear difficult to consume. At that moment, the body starts to crave something fatty and satisfying. Then, Shake Shack comes into the blurry picture of any imagination left, but only if you started drinking early enough to catch this magical moment while the shack is still open. Having visited many locations, from airports to the original in Madison Square Park, this location does a spectacularly wonderful job in all aspects. It is clean and the folks working here are friendly. The burgers are consistently delicious and fries are to die for. They pour steady amounts of beer to chase down the meal before hitting the sheets. If evaluating burgers around the world, Shake Shack would unquestionably sit within the list of top 50, if not the top 10. Thus, it is quite hard to go wrong with a visit to this magical place. It is also excellent to visit Shake Shack without a drink of course, but I genuinely feel that experiencing the flavors of a Shake Shack burger in its full capacity does require at the very least a light buzz. read more

I am a Shake Shack stan. It's my favorite fast casual burger place and I won't give it less than 5 stars. I rarely eat burgers or fast food. It is 100x more likely to catch me eating a salad. But the food here is absolutely worth it. So I reviewed the other location at Perimeter Mall with the items I tried there (Shack Burger, chicken bites, milkshakes, fries, etc.). But I will just talk about the items I had here. Spoiler alert: everything there was good too. This time, I decided to try the Shroom Burger. And it exceeded my expectations. It is so cheesy and umami and delicious. I didn't even miss meat in that burger, which is rare for me. I have tried tons of vegetarian option "burgers" and this was the best by far. It's a portabella mushroom stuffed with cheese and fried. The buns, Shack sauce and the tomato/lettuce are great on it. It's easy to order at the register. Then they give you a buzzer to let you know when your food is ready. There is also a rooftop patio on here so it's nice to eat outside when the weather isn't too hot. There is an elevator to the rooftop. Everything here is good! The burgers, chicken, vegetarian options, milkshakes (we got Oreo), and the strawberry lemonade. The fries I think are a little lackluster because they are nothing special, but they are a good complement to the burgers. I do think it is a little expensive for fast casual ($30 for 2 burgers, fries, and drinks) but well worth it. Overall, would recommend. read more

Shake Shack Buckhead - Shroom Burger, Smoke Shack, Fries, Strawberry Lemonade, and Oreo Milkshake - Burgers Near Me - Atlanta, Georgia

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Oh my God, I ordered delivery from this place and the person who was supposed to be driving stopped near a bubble tea place end for about an hour just stood there and waited Our food came stale and cold. This is my first time choosing delivery and I am very unsatisfied. Overall, I would give this place a one star review because of the time of delivery being so far off from the estimated time and how unprofessional the delivery person was stopping at a bubble tea place for an hour, instead of delivering our food first. read more

I like Shake Shack. However, this location made me rethink it. I mean it wasn't bad but it was not as delicious as the Perimeter location or the other locations I have been to in this country. I got the usual 'shroom burger, cheese fries and I tried the christmas cookie shake. The cheese fries had less cheese than other locations. The 'shroom burger wasn't memorable. The christmas cookie shake tasted...weird. It tasted a little sour and sweet. The whipped cream and sprinkles were a nice touch. Interior clean and they have a rooftop. Speaking to my other friends who have also been to this location, they agreed that other locations tasted better. read more

Shake Shack Buckhead - Cheese Fries 'Shroom Burger Christmas cookie shake - Burgers Near Me - Atlanta, Georgia

First things first. Park in the parking deck for the shops of buckhead simply because shake shack will validate your parking. Not bad, not floored but not bad. Lead here by my favorite tv show Atlanta eats we all agreed to burgers after our afternoon activities. Causal environment clean and modern designed dining area, they also have an open air patio upstairs. Nice view but too cold on the day we went. Single patty burgers fixed to preference all around, fries, shakes. Someone had to have the GOT memorabilia cup so I ordered the shake...WAAYYYY to minty! Almost to the point of sickening. Imagine those New York peppermint patties x 10 plus cold ice cream form. Smh. The young lady was kind enough to switch out my shake and give me a new unused GOT cup, 5 stars for flexibility and customer service. The burgers and fries were good but again nothing special. I think the shakes were the star of the meal. Also I thought it was a little pricey for the standard burger and fries. read more

Shake Shack Buckhead - Good deal!!! - Burgers Near Me - Atlanta, Georgia

We stop by the buckhead location Every once in a while for burgers and cheese fries. The food constantly tastes good here!! This location is always busy specially on weekends and you will have to wait for your food for at least 20 mins, the place is fairly organised, clean, and they will validate your parking ( just ask them about parking validation). Burgers- always yummy with great meat taste but greasy of course. Cheese fries- highly recommend it and ask to put the cheese directly in fries not on the side, I wish they put enough cheese on the fries Shakes- MUST try!! Overall, I enjoy coming here, hopefully they will have better and faster service. read more

Shake Shack Buckhead - ShackBurger (double) and Chick'n Shack - Burgers Near Me - Atlanta, Georgia

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Shake shack. Pretty cool burguer place. A lot of space. It doesn't feel crowded although it may be, which makes it comfortable to eat. The burguers may be a little small for men, so either get a double or get two.The quality though is very good. No complaints there. It accepts payment through your phone which is nice. Two unisex bathrooms. read more

Shake Shack Buckhead - Menu - Burgers Near Me - Atlanta, Georgia

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This location is definitely geared towards pickup orders. While we waited 15+ minutes for our "for here" order we saw countless bags coming out onto the app and online pickup shelf. There's limited street parking, and the garage is kind of a mission. I probably wouldn't eat here again unless I was coming to the area for multiple things. It's your average Shake Shack location although we did enjoy the rooftop dining area. I found the burger to be really salty but on par with what you'd expect for the franchise. I got the limited edition Oreo shake and it was also ridiculously sweet. read more

I came out with my brother who was craving custard....to be honest I kept thinking custards were those small pies made from eggs....ya....no! It took me a minute to find parking....for those who may be interested the parking deck of the Shoppes at Buckhead is next to Capital Grille....just google map it and it'll take you right to it. The first 3 hours are free and most of the shops/restaurants will validate your ticket for you... I once tried to go to the original Shake Shack a few years ago in Nyc but when I was there it was the weekend Columbia University held graduation and the lines were wrapped round and round.... I got their simple chocolate custard which was creamy and thick.. (they come with free toppings) Here are some of their other custard flavors Shack Attack Chocolate custard, fudge sauce, chocolate truffle cookie dough and Mast Brothers Shake Shack dark chocolate chunks, topped with chocolate sprinkles Wall-nut Street (Battery Park City) Vanilla custard, chocolate truffle cookie dough, walnuts and amarena cherries Jelly's Last Donut (Theater District) Vanilla custard, Doughnut Plant donuts, strawberry preserves and cinnamon sugar Brooklyn Pie Oh My (Brooklyn Shacks) Vanilla custard and slice of Four & Twenty Blackbirds seasonal pie Banana Post Rd. (Westport) Chocolate custard, caramelized cocoa nibs, bananas and sea salt 1468th review 7/9/2018 388th for 2018 read more

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TLDR: love the packaging and solid burgers and fries!! There's so much attention to detail from the to go packaging to the aesthetics of the burger. Everything is always fresh and consistent. because of the shape and the extra surface area provided from the ridges, the fries are nice and crunchy. The burgers are also juicy and plump!! Would recommend! read more

Shake Shack Buckhead - Burgers Near Me - Atlanta, Georgia

Shake Shack is always consistent for me, and in the age of COVID-19 that is a wonderful thing! The food is still fresh, service with a smile, and they have adjusted their pickup protocols to limit contact. I have ordered both ways- walk-in and via web, and each time the process was quick and easy. Any things you need such as condiments, napkins, etc must be requested. I will always come back here. read more

Burger was good, expensive though. Fries were frozen crinkles, not worth 4.00. Facility is loud! Exposed HVAC, Ivy and rafters will lead to dust floating EVERYWHERE. Did like they tried to use biodegradable containers, except for their plastic cups and straws. Will not be back. Rich yuppie folks can have this place. read more

This was my first time eating at a Shake Shack outside of Manhattan, and my taste buds were pleased to find it wasn't any different than what they were used to. The main reason I enjoy SS burgers is that they are consistent, always juicy and never tough or overcooked. I ordered a campfire S'mores custard to go along with my double burger. Extremely delicious, but you may want to share. The chocolate doesn't hold back and it's a good size. No matter how much I tried, I was unable to finish. Next time I visit, I'll give the rooftop patio a go. They are located on a corner, so even if dining in, there are huge windows on both sides, which fits in well with the other upscale shops around the corner. It also gives you a great view of the Lamborghinis parked outside. Don't forget to get your parking validated. read more