When placing an order in the app (for 4 hungry people, so not simple), it errored out and completely lost the order each time, once AFTER it took my money. They immediately told me they'd refund via an email, but I had to start the order over. Both of those were delivery, so I gave up on that and ordered pick up. Finally it worked, but at no time did it accept the 2 for 1 coupon on their site, even though I had at least 2 Shack Burgers in my cart. So I'm paying full price. So that should be the end of it, right? WRONG. When I get to the store, all of the drinks and half the fry orders are missing. The employee shows me the paper receipt which did not have those. I showed her the e-receipt that did, so she went and got the drinks. She didn't get the fries because I didn't go item by item down the very long receipt to check. I was too hungry and rushed. We only found out when we got home and unpacked. And now we are paying for fries we never received. The manager was kind enough to give me two coupons for free burgers (before I realized they forgot the fries), but why would I want to go back now? read more

Yummy food! I went with my friend and we loved it! Staff was really friendly and just a great experience! read more

One of my favorite places to get a burger has superb shakes so I always get one. The thought of having an excellent burger and an equally great shake drew me into a Shake Shack. My hopes were high. They remained high while ordering due to excellent customer service. Unfortunately, my burger was very average and so was the shake. There was nothing special about either. They weren't bad; they just weren't GREAT. read more

Food is good but expensive! I feed my two grandchildren who are 6 and 9 and it cost me $36 dollars. I didn't even get any food for me!

After watching a YouTube video about this restaurant, I made a 30 minute trip to try it for myself. I was not disappointed. I got the Shroom Burger which was a portobello mushroom, filled with cheese, battered then fried. Amazing!! I also grabbed the cheese fries. If it had one flaw it was that only the top had cheese. I had wondered why there was ketchup in the bag, it's for the bottom fries. Finally I grabbed a chocolate pudding shake. I was slightly disappointed as it tasted just like any chocolate shake. I was hopping for a thick pudding flavor. It was still tasty however. I'm looking forward to my next visit. read more

If you want a sub par burger at ridiculous price then look no further. Lack luster. Over hyped. Burger had zero flavor. Didn't get the 'special sauce' - maybe that's where they hide all the flavor?? - pickles were nice and crisp. I asked for fresh onion - the cashier asked me if I wanted to eat them now. What tha... me, no, I want you to put it on the burger. *note- the person running the register that day was enough to make me never want to return - then I tried the food- nope, combine it all and what a colossal waste of time ... and money Fries were borderline stale. Chewy. Zero taste- not crispy - room temperature trash. Shake was so chalky it was quite literally like putting chalk in your mouth. Left still hungry. 3 single burgers 2 small chalk shakes 1 large fries 1 large beverage (they don't allow refills) = $37 and change. Still wondering why.. read more

Finally go to try out the famous Shake Shack. After numerous you tube videos and word of mouth to try it it was time to go. 2:30pm Tuesday no one inside I can see until a hoard of 5 kids and 1 mom maybe make there way in followed by another family of 5 .. Really? poor timing I guess... Once inside the family let us go ahead as they were looking over the menu which is in a poor location to the right on the wall so the only way you can really see it is to be in line. I already knew what I was going to try and when I reached the order taker who came off kinda of "I know it all" type dude i ordered the "Shack Stack" Cheeseburger with a stuffed mushroom with cheese inside. I asked him if they could cut it in half "There are knives over there" The first of many pointing to the condiments section. I asked Mr. Cocky if there was a combo"Nope everything is separate. Okay I will add on some fries and small drink and why not a hot dog with mustard and ketchup. I was interrupted by that guy"The ketchup and mustard is over there"Points" And I ice water"We have cups over there for water" Wow.. No personality, Just install a self serve kiosk why don't ya. $10.29 burger ,Hot dog , $3.49 Fries $2.99, Drink $2.39 . $21.00 and some change... Kinda pricey The condiment sections has all the plastic knives forks etc you will need as well as napkins ketchup dispenser and cups for water. So your given this vibrator thing to alert you when your order is ready. 10 min later it goes off and order is dropped on counter. No thank you enjoy etc... So it seems lately that I notice most people that serve food don't like there job or they don't like to smile or say thank you... I have now a plastic knife and attempt to cut the burger in half(Yes I share) it was about a 65/35 cut ratio. First bite going in.... Wow! Fresh hot and the cheese oozing out of the mushroom. The bun was soft and just the right amount of lettuce and tomato. The burger was grilled to perfection and a little red, which is good cause it was not dry. Was I filled with it? Nope.... Not the biggest but for a quick bite it was good. The no frills fries crinkle cut.... Well nothing special bland. The hot dog was grilled and sliced open. Adding mustard and ketchup it was okay... Not worth the price. Stick to Costco dog for volume and taste and skip this one. Coke my only complaint is that its a one timer at the price I mentioned. When everyone else has self serve beverage machines for endless refills this place does not.... Just get a water and save the money for a drink. Then again its called Shake Shack so maybe everyone orders a Shake and not a coke? Either way get with the times and install a 300 variety coke machine to offset your high prices. If you want to save and have a great burger just get the cheeseburger for $5.59 because the one I got for $10.39 all that was added was the shroom at $4.70 more just for the cheesy filled mushroom . But I would try it once. Over all not bad overpriced yes! Its a one time place like a Hopdady would be when you are in the spending mood. Would be a 4 star review but value for volume not great.. Happy Eats! read more

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Not really a bandwagon kind of guy. But the praise for Shake Shack is well deserved. Hot, delicious burgers and fries. Perfect cheese sauce on the crinkle cut fries. Gluten free buns if you like. Wonderful orange creamsicle shake. Everything - just so. I'm a bit of a burger snob. SS delivers on perfectly seasoned, smash burger style patties, crispy veg and awesome sauce. It's something that others try and fail to achieve. read more

We were in Austin and shake shack is a big thing in California so decided to come here to try. It was a good Lockhart burger. The bacon cheese fries could have been crispier. It was okay. I don't know what all the fuss is about. read more

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First time here. Heard rave reviews and had to check it out. Nothing fancy about it. Menu reminds me of Five Guys when I walked in. I Angus burgers so the meat is really good. I like how they donate a % of a profit to the dog shelter here I think it's when u buy a certain shake. But regardless awesome! Fries are nice and crispy none of that lumpy McDs fries. Manager came around to see how everything is...very friendly too :) The vibe is a low key hipster. I will be back to try something else. Well I'm back and I have to say I love love their chicken sandwich with the ranch dressing. I'm in love with it! Btw donate $2 and u get a free shake during another purchase. Hurry up clock is ticking!!! read more

Shake Shack Austin, Domain - Chicken sandwich with fries - Burgers Near Me - Austin, Texas

My family and I stoped at shake shack for dinner and were extremely disappointed. Not to mention this is not the first time we say we won't be coming back. They have lost a customer forever. The fries were the nastiest fries I've ever had, they were burnt in very old oil. We asked the girl who brought our food out to exchange them, she rolled her eyes left and came back 3 min later with fries from the same batch. We ordered 5 orders of fries and they all went straight to the trash. Not to mention the milk shake we got was melted completely worst milk shake I've ever had. The restrooms were a complete mess and you can only imagine what the kitchen looked like as well. If I could I would give this location zero stars. They should be shut down for sanitary reasons. read more

Came in with my family today and had an awesome experience. I definitely recommend it here! The food is so yummy and the atmosphere is family friendly but also such a cute clean vibe. I wish they had one of these in my home town El Paso, this is definitely a come back often spot! read more

I got the SmokeShack Burger and it was fantastic. I was skeptical because I heard mixed reviews. It was on Monday at 11:30AM but the burger was fantastic perfect medium rare. The sauce was great and had red peppers all over. Beer was also delicious. read more

The crew at Shake Shack treated us amazingly. I work with visually impaired students and he treated us with dignity, respect and genuine friendliness. Would definitely recommend this location! read more

Ate here 2 days in a Row!!! Husband was so impressed we came back on our way out of town. He got the Smoke shack both times. Day 1, I got the chicken and it was okay but not "review worthy". The fries are crinkly and yummy! Day 2, I I got the Shack burger --- very delicious!!! Great choice I also ordered the Root Beer float - THAT IS quality root beer!!! I would have preferred a little more ice cream but it was definitely good! I bet we will visit shake shack again on our next visit! read more

Shake Shack Austin, Domain - This is all that's left of the Smoke Shack with veggies!!! Husband says it's incredible and he wanted to eat it 2 days in a row! - Burgers Near Me - Austin, Texas

the outdoor patio is awesome! they had plenty of indoor and outdoor seating - a plus is that the outdoor seating was well shaded around lunch so it was nice to hang out outside. the french fries were super tasty with a nice crunch and a good amount of salt. i got the chicken bites which were good sized but just a tad on the oily side. the shack sauce was also just okay - tasted like flavor mayo which exactly what it is. the burgers looked good, just a little on the thin side if that is the kind of burger you are looking for. read more

Shake Shack Austin, Domain - outdoor patio - Burgers Near Me - Austin, Texas

Would highly recommend! I came for lunch around 12:30 on a weekday. It was pretty busy, but the line went fast and the food came out fairly quickly. We had to wait outside for a little since all the tables inside were taken, but honestly the outdoor seating was well shaded and quite comfortable. The Shackburger was really tasty! The flavors of the beef, cheese, tomato, lettuce, and sauce added together perfectly, and the bun was warm and soft. The fries were firm but not hard, and the texture was really good. I could've happily eaten them plain if I wanted to. The restaurant itself is pretty clean, from the bathroom to the self-service counter for water and such. Highly recommend this place if you're in the area. read more

Shake Shack Austin, Domain - Indoor seating - Burgers Near Me - Austin, Texas

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Super friendly staff who will take your order and bring your food to your table actually! As sometimes it's hard to hear your name when they call it with mask on and everything. They also keep it constantly clean by wiping and sweeping the floor! If ppl. would maybe just take their food trays and drinks to the trash area, it could help for the next group of guests to find tables easier and faster. But ... courtesy is maybe something we all have to learn again. We absolute fan of shake shack! And every location we have been so far, we appreciate the the quality and taste of food is consistent and never disappoint us! I also love their little outdoor area with ping pong table and other games for groups to enjoy! read more

I've been eating at Shake Shacks for at least 10 years now, which this love and fascination first started in NYC. When I moved to the West Coast I was sad cause at the time, Shake Shack was only on the East Coast but that goodness they came to their senses. So I was able to enjoy Shake Shack as I continued my life journey in Seattle, San Francisco and now Austin, Texas. I just don't know what I would do without my Shake Shack. Now I have one I can conveniently go to at the Domain. I really enjoy this location, cause I always know that I am going to get the best quality food and service. The out side tables and chairs could use a wipe down ever so often cause lots of kids and birds come through there but other than that, everything is always great. I also ordered ahead of time through the app and my food was made on time and my shake was not made till I arrived which I appreciated. No one likes a melted shake. Thank you Domain Shake Shake team for your exceptional service and food. Keep up the great work! read more

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Excited to see a new Shake Shack in the Domain....have been to the one in 9th in NYC, and was a really cool experience and meal. This time and place, not so much :( On a positive, this S-S was a clean restaurant with friendly employees. Thanks for the nice service! But the burger and fries were really disappointing. We added a gluten free bun, it was cold and hard. The burger patty also cold. And very few toppings on the burger. Not sure we'll give it another try but we wish them well. read more

This was my first time at the new Shake Shack at Domain and absolutely loved it. The. Best part was they had leather covers for the door handles, no static shock while you open the door, so thoughtful. The staff is super friendly and the ambience is very cozy. It was cold so couldn't sit outside but I'm waiting for warmer season to head back to this location. The food was Great, absolutely loved the hot cheese fries. My 4 year old picky eater even took some bites at it. read more

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I was pretty excited to try out Shake Shack because of the east coast hype, but I don't think it lived up to the hype. The menu is pretty extensive with almost half devoted to sweet concoctions and drinks. We ordered the shack burgers, fries, mango lemonade, and the uchi koncrete. I would say as a whole the food is good but the portions and price are not correlated. One shack burger is roughly $5 and as a whole meal between two people would cost you about $20+. It would be hard to get full off one burger alone. The mango lemonade is very sour and the uchi koncrete is albeit good, but on the sweeter side with the cake bits. Overall, the burger was good but I'm not sure if it was worth it. I read that the fries are frozen instead of fresh so I was a little disappointed. The store setting is very nice though, very spacious with TV and outdoor seating. They have beer and wine available to pair with your meal and treats for your furry friends. Also, there is a vegetarian burger option so that is always a plus. read more

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Ordered the double patty hamburger this time, waaaaaay better experience than the last. No soggy buns, patties cooked well, overall decent burger. Like usual, fiancee enjoyed her veggie burger. Came hungry, left satisfied. Boo yah read more

Shake Shack Austin, Domain - Outside view of this Shake Shack - Burgers Near Me - Austin, Texas

Got the single patty Smokeshack tonight: meat, bacon chopped cherry pepper in a ShakeShack bun which is sort of like a glorified Hawaiian bun. Good flavor and the peppers added a nice spicy to it. Also got their coffee vanilla shake. Oh. My. Gosh. Is all I can say (ends review) No, but seriously. This shake is unlike any other shake I've..drank? Eaten? Both? It has a rich, creamy flavor. The coffee taste is not too overpowering so you can actually taste the milk and whatever else makes the shake taste so good in there *-* They have beepers too! To let u know when your food is ready to be devoured and such. Very very cool Good 1st-time experience, good grub, and all for a good cause to benefit Relay for life of Central TX! 5/5 woot wooot! read more

Shake Shack Austin, Domain - Got the single patty Smokeshack tonight: meat, bacon chopped cherry pepper in a ShakeShack bun - Burgers Near Me - Austin, Texas

Opening day of shake shack and surprisingly, lots of people are hustling and bustling to visit and get their burger fix! Shake shack is located in the Macy's parking lot in between Arhaus and Dicks sporting goods. We were greeted with a friendly employee who handed us some menus and then some free swag, sweat bands and sunglasses anyone?! The line when we went around 6:30-7pm dinner time wasn't that bad and we settled on what we wanted to chow on and ordered! Got myself the classic shack burger and fries with a caramel shake and husband got the hamburger with peanut butter shake. Peanut butter shake wins hands down! They hand you a buzzer after you pay while you wait for your food to be cooked and once ready take it back to the counter to exchange for your foods! We waited 10-15 minutes approximately. Several people working there checked in on us to make sure everything was great, saw several cute dogs on the patio outdoors, so dog friendly!! There is the water and condiments and utensil station and then abundant seating all around. For our first visit and on opening day, they've got the flow down, no sweat! Awesome! Will be back!! read more

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I actually agree with the average reviews, 3.5 stars. Where was the line I was expecting? Not there! Woo-hoo! :) we came here about 7pm. The food did not wow me. Yes, it was a good burger for $6.50? I got the smokeshack single patty with bacon and red peppers. There was a good amount of bacon and red peppers. I liked the somewhat grilled peppers as a topping, gives a balance to the greasiness of the burger. Good burger, but wasnt something that I would crave to go back and get. Cheese fries are your normal crinkle cut fries. The uchi concrete, I've never had frozen custard so I didn't know what to expect. Really smooth and creamy. I wouldn't get the custard by itself though, would be too sweet, just my opinion. The uchi concrete has the kinda tart berries to balance the sweetness. Small, nice dessert to end the meal. I would come back to try the hot dogs next time. And update my review. read more

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Never before have I been so conflicted on what to give a burger place. I should be high-fiving this place to everyone I know on Yelp, and yet I can't. Follow my Shake Shack (SS) mini-adventure and you'll see what I mean. SS is visually pleasing from the get-go. Despite the downscale name, it's housed in an avant-garde glass and metal cube at the edge of The Domain. In fact, they have a clever sign out front showing where your dog is welcome. Ordering is pretty straightforward though the service is somewhat slow, considering that there were only a couple people ahead of me in line. On top of that, the temp control inside is off - in some spots weirdly hot. Maybe just the placement of the vents? They're definitely aiming for something more upscale, as they use metallic trays like Hopdoddy's. As for the food...it's actually pretty good. The burgers are above average, as in a P.Terry's kicked up a tiny bit. The Chick 'N Shack is also surprisingly good, with a slightly darker batter coating, likely from a little extra frying. The fries are heavenly, a 'crinkle cut' masterpiece with a crunch and burst of potato flavor that will likely lure me back again. (Though some will call 'heresy', I didn't have the stomach room for the shakes.) So why the three stars? Two reasons. First, while the food is good, it's priced completely out of its league. For example, the chicken sandwich and burger are a jot better in quality than Chick-Fil-A and P.Terrys. But they're both close to double in price. Second, there's definitely an air of parsimony around the food here. Now, I'm of the opinion that we Americans expect too much on the volume side of things - not everything can be $5 for a trough of food! And if you look at my reviews, you'll immediately note that I'm the kind of food fanatic who'll pay $20/pound for properly cooked beef brisket. But there is such a thing as a proper price ratio. Both burger and chicken sandwich, while good, are 50% more in price, and about a third smaller. Hopdoddy's pricing for burgers while getting the Kid's Meal in portion size...it's not happening. I think the soda thing is what broke the camel's back for me. The cup's half the size of a large at a Mickey D's and still costs almost $3. Yes, you get refills...but since they hide the soda machine behind the counter, you have to stand and wait for the busy staff to notice you and get the refill for you. Yes, I know they make you do this at Chick-Fil-A too, but a) you don't have to do this most of the time, since they gave you a decent-sized drink to begin with, and b) they're better staffed, so there's usually no wait. Also, consider that this isn't some gourmet soda like a Maine Root we're talking about for $3. I'll pay that to get refills on my own of a Maine Root Ginger Beer. Add it all up...will you like it here? It really depends on one thing: do you consider The Domain a ridiculously pricey place to shop unless something's on sale? Or, do you consider The Domain a perfectly fine place to drop some coin, after all they have Ferragamo loafers and an electric go-cart to drop one back at one's Lexus. If you're of the former group, skip it. If you're of the latter group, go for it! Average it all together, and I'll give it a 3 on 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK being seen eating here by Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

Shake Shack Austin, Domain - Shake Shack in the Winter! Actually it's a very nifty looking place both outside and in. - Burgers Near Me - Austin, Texas

As if I couldn't love Shake Shake any more, they opened a location closer to where I live and it's bigger and has more parking than the south location. I've been here several times and cannot get enough. Their burgers just have an extra flavor unlike other burgers in Austin. And please stop comparing it to Hopdoddy... they're not even remotely the same type of burger. Hopdoddy is more of a gourmet burger and Shake Shake is more fast food with quality. Don't get me wrong, I love them both, but I love the convenience of Shake Shack more. I've only ever gotten the Shack Burger with fries - because why mess with a good thing? I've tried two shakes and a concrete between both locations and they're good, but only if I'm feeling like I want to splurge. They almost got me the other day with their salted caramel hot chocolate until I saw the posted calorie count - WHY, Shake Shack, WHY? Let me enjoy your delicious food without having to know how many calories I'm consuming! Counting down the days till I see you again Shake Shack! read more

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Good burgers Good fries Good shakes I could kind of fancy with other stuff but it's like America in 1956 read more

A little on the expensive side, but the burgers were delish! We got it on delivery & they came in a little soggy. So I suggest getting them fresh instead if you want it just right. read more

The burgers were tasty but small for the price. My friend ate his burger and had to go back for a second one in the same sitting because it wasn't enough at first. I really liked the fries though! They are a bit thicker than the fries you find at fast food places so there is more potato in each bite. Tip: if you want to save on the plastic condiment containers, just pour ketchup directly onto the paper that covers the tray. read more

Shake Shack Austin, Domain - Burgers Near Me - Austin, Texas

I was in Texas for a bachelor party. Myself and about 6 other bachelors came in for lunch after a long night of regrettable acts on 6th Street. In short, the Shake Shack was a great choice to combat the booze still coursing through us. I got a double patty with cheese, regular crinkly fries, and seeing this was the SHAKE shack and I love me some milkshakes, I had to get a shake, too. Ordering was quick and easy. We were able to beat a rush - long lines are common here according to the locals. Got a buzzer and waited about 10-12 minutes for the food to come out. The meat definitely tasted nice and fresh, and same goes for the vegetables. In terms of overall taste, I can't say it was the absolute tastiest burger I've had in recent memory, but it was definitely above average. If anything, I'd say a slight bit much on the cheese, took away from the flavor of the meat. The fries were good - I like crinkle cut - but nothing too memorable. The shake however - dreamy. One of the best shakes I've had in a long time. Perfect consistency (hate when they are too thick or runny) and beyond delicious. Makes me wish they had some locations in California near me. There was ample seating, both inside and on the patio. It was too hot to sit outside, and the inside temp was just right. There were quite a few TVs to watch the NFL too. Overall, quality ingredients and a clean, modern establishment made for a positive dining experience. Now if I can only figure out how to get another one of those shakes stat... read more

Shake Shack Austin, Domain - Double Shack, fries and a black & white shake. Money. - Burgers Near Me - Austin, Texas

I been here a couple times and I have to say they've been consistent with food quality and service. I like the indoor atmosphere a lot and the TVs so I can watch my NBA playoff games. The ShackBurger is really good not the best burger ever, but the quality is really good. This is a great value in my opinion especially since it comes hormones and antibiotics free and the bun is GMO. The Chick'n Shack is really delicious and definitely a flavorful tasting sandwich. I wish it was bugger for the price, but the quality makes up for it. The fries are good too not the crispiest, but far from soggy, those can be more plentiful but hey they come with no artificial ingredients as potatoes should be served! The whole package as far as food and ambiance comes together really well. There's ample parking and no line out the door in off peak times compared to what I hear about the south Austin location. I'm looking forward to my free shake I got after donating to their support of a charity that feeds children. 4 Stars in Yelp speak means rating "Yay! I'm a fan.". Give it a try. Please note for the burger enthusiasts a place like HopDoddy may be more your speed, however they usually come with a LONG line be warned. read more

Shake Shack Austin, Domain - Shakeburger, fries, half & half - Burgers Near Me - Austin, Texas

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Shake shack is a great burger spot known for their burgers, crinkle fries, and decadent shakes. I feel like this place is over priced for the size of the burger. We got three burgers, three shakes, and three fries and it totaled over $50. While the flavor was delicious, I just can't see myself frequently coming here due to the price. read more

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Bout time I visit a Shake Shack! I've been disappointed before by the In-N-Out hype, so I was a bit on-guard walking in. I actually didn't know this Domain location just opened this week, so I was expecting a long line out the door. We walked in a bit before 1, and it actually only took a few minutes from the back of the line to the counter. Nice! Grabbing a seat is another ordeal, though. There was definitely more groups of people than there are tables. But it takes a bit for the food to get to you, so plenty of time for one to open up. I ordered the Roadside Shack burger and the crinkle fries. The Roadside Shack burger is a limited edition burger, so not sure how long it'll be on their menu. It's a cheeseburger topped with caramelized onions simmered in beer and bacon. Also, it's pretty delicious. The buns are lightly coated with butter that is easily picked up by your taste buds. The cheese holds the entire burger together so the little bits aren't falling off the sides. And the patty gets a bit pink down in the center, which helps with the texture. Overall, a solid tasting burger! Compared with other burger places around Austin, Shake Shack has one of the good ones. Also the Crinkle Fries. They came out finger-burning HOT. And so so crispy. You can't pass on these fries. We also got the Uchi-Koncrete. By the way, there's a separate line just for desserts and drinks, so no need to order those with your burgers. Our first impression is confusion as to why there's a crater right in the middle of our concrete. Am I getting gypped? I really wished I asked someone why it's there. Anyways, the concrete is pretty good. A different consistency than ice cream or froyo, and the flavors is definitely good, especially with the blondie. I can't see myself craving for one though. Overall, the meal was pretty good. However, it's a bit on the expensive side, especially seeing that the size of the burger is relatively small, around the size of a McDonalds burger. Nevertheless, if I'm at the Domain and feeling the hunger, I can see myself stopping by. read more

Shake Shack Austin, Domain - Roadside Shack (limited edition) burgers and fries - Burgers Near Me - Austin, Texas

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This is not my first time here and the last few times I've had Shake Shack I've always had their burgers which I have no complaints about besides the size. I wanted to try something different and decided to order their hot dogs. The cashier recommended the Shack-cago dog but to substitute the regular dog to the chicken dog. Honestly I was disappointed. I'm glad I tried it once to know not to order it again. Their crinkle fries never disappoint but I wish their serving portions were slightly bigger. read more

My first experience with Shake Shack was earlier this year in Las Vegas. After eating there, the more I thought about it, the more I liked it. I actually started to love it. Before long, I was even letting it creep into the special part of my heart reserved for In N Out. Then I pushed it back out. But seriously, since then, I've been DYING to go back. I've read a lot about Shake Shack's beginnings, its model, and its IPO. Lastly, and most importantly, I read about its expansion. So, it will come as no surprise that when hitting Austin city limits for our annual F1 mecca, the first place on our menu of food joints was: Shake Shack. Before even arriving at the counter, it hit me that I really had a problem. That's because I had enough Shack swag in my hands to outfit a small country. I decided on a Smoke Shack and cheese fries, and went back for a lovely custard caramel concrete. And more swag. I'll keep it simple: the food here is the bomb. A BIG the bomb. I want one of these. REALLY close to my house. The burger had INSANELY smoked bacon on it - like, mouthful of smoke. And, it just...melded. The fries - crinkle cut and smothered in gooey cheese, and served with the cutest little wooden "fork" of sorts. The concrete was chock-full of yummy candy, burst into smooth, soft custard. This location and facility ooze and drip with hip, casual style. There's an uber-relaxed vibe. TVs were on inside with the World Series showing one one, and 2016 Election B.S. on the other. There's also a gorgeous outdoor seating area. I'm full of jealous hatred at Austin for having not one, but TWO of these incredible little...Shake Shacks. Keep doin what you do, Shake Shack, and expand your way into the City of Fountains. SOON! Food = 5/5 Facility = 5/5 Service = 4/5 Ambiance = 5/5 Value = 4/5 read more

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Wow! Really good and tasted very fresh and service was off the charts! Will come back later for sure!

I love the burgers here. They come with lettuce, tomatoes, and their special Shack Sauce, which is yummy. They serve crinkle-cut fries, also yummy! Only downside is they are a little on the steep side for a smallish regular Shack Burger ($5.59) and you'll pay a premium for any specialty burger ($7.19 for their Smoke Shack). No kids meals (or kids pricing) are available so you'll pay the same for your kids as you will for yourself. Not cheap if you have lots of kids. That said, The Domain location is clean, spacious, and bright with a modern interior and outside space where you can bring your dog tableside if you want. There's also some menu items specifically for dogs, which is awesome. I recently discovered they have little plastic bins with all kinds of card and board games to pass the time with your kiddos while you wait for the food. We've also gotten friendly service every time we've been here. I will definitely be back! read more

Had an easy time ordering online for pick up. As of this review, Shake Shack is offering 20% off any order with the welcome20 promo code. It also stacks with American Express' 5 dollar credit for a minimum purchase of $15 at Shake Shack. Ended up saving a good amount of change :) I only had to wait an additional 5 minutes for my order to be ready. It was nice to see all employees wearing face masks. The only thing that was disconcerting was that some customers waiting inside were not wearing face masks. The shack stack burgers I ordered were exactly as I imagined (fried portobello mushroom with cheese burger). Pro Tip: To save a few hundred calories, I opted for the lettuce wrap instead of buns. read more