I've been bringing my dog here for daycare and boarding, and overall I've had a really positive…read moreexperience. To be transparent, my very first visit had a few hiccups. I was thankful that they accepted my county vaccination paperwork and that I was able to board my dog privately until she was spayed (which I did complete). There were some initial issues related to camera access and paperwork that were a bit frustrating at the time. The camera issue itself ultimately appeared to be more of a technical problem, but the initial communication at the front desk left me feeling like my concerns weren't fully heard. Looking back, it seems like something that could have been easily clarified with better communication. That said, coming from a customer service background, I believe it's important to give businesses the opportunity to address concerns before forming a final opinion. What really stood out to me was how the management team handled everything. They reached out, listened, and took my concerns seriously. They made the effort to explain, correct, and improve the experience, and followed up in a way that felt genuine and accountable. The issue was addressed quickly, and I truly believe they used the feedback as an opportunity to improve, which I really respect. Since then, I've continued bringing my dog here regularly - including overnight stays - and the difference has been clear. The staff is attentive, kind, and very in tune with the dogs. They recognize her, look forward to seeing her, and consistently keep me informed about how she's doing, including any concerns. She is treated with patience and care. They've also gone above and beyond in ways that meant a lot to me. They honored a daycare promotion I had missed when I first enrolled, and during a recent visit when my dog had been sprayed by a skunk, the team was incredibly attentive and helped clean her thoroughly and thoughtfully. That level of care made a stressful situation so much easier. The facility itself is clean and well-maintained, and the team members who work directly with the dogs genuinely seem to enjoy what they do. I have no doubt that they have the dogs' best interests in mind, even knowing how challenging it can be to manage so many different personalities. No place is perfect, and dogs can be unpredictable, but what matters most to me is how a business responds when something doesn't go as planned. In this case, they made it right, and that's why they've become my go-to for daycare and boarding. I'm very thankful to have found them, and my dog clearly feels comfortable there, which says everything.

After a previous negative experience, my fiancé and I waited several months before bringing our…read moredog, Posie, back to daycare. We decided to give this facility another chance because she genuinely loves playing with other dogs, and daycare seemed very different from overnight boarding. Before returning, we made it very clear to staff that because of our previous experience, we wanted to be contacted immediately about any issues involving Posie, no matter how minor. Staff assured us they would communicate with us, and based on those conversations, we felt comfortable trying daycare again. We had a few uneventful visits, but our most recent experience raised serious concerns and brought back many of the same issues we experienced before. We dropped Posie off around 2:30 PM for Day Camp. Around 3:55 PM, I checked the daycare cameras and noticed that she was nowhere to be found in the large playgroup area that we had paid for. Concerned, we contacted the facility to ask where she was. Initially, we were told that Posie had been placed in a holding area while staff handled transfers and departures. Later, a supervisor called us and explained that because Posie is "rambunctious," she had been separated into holding crates while staff completed other responsibilities. During the conversation, he stated that she had been there since arrival. This was frustrating because it meant our dog had spent a significant portion of her daycare visit separated from the group without our knowledge. Had this been communicated to us, we could have made an informed decision about whether daycare was the right fit that day. What was particularly concerning was that it appeared Posie's situation was only addressed after we noticed she was missing from the cameras and contacted the facility ourselves. While we were still on the phone with staff, we observed Posie being brought back into the play area on a leash. This left us wondering whether she would have remained in the holding area even longer had we not checked the cameras and called. When I expressed concern about how long Posie had been confined, the supervisor focused on correcting my estimate, explaining that because her drop-off was at 2:30 PM, she had "technically" only been there for about 90 minutes. The issue was never whether it was 90 minutes or two hours. The issue was that our dog had spent a significant portion of the daycare session separated from the activities we were paying for without any communication to us. What made the explanation confusing was that Posie has attended daycare here multiple times, and staff had always given us positive feedback about her interactions with other dogs. We had never been told she was disruptive, difficult to manage, or unable to participate in daycare. The first time her behavior was presented as a concern was after we discovered she had been separated from group play, which left us confused by the sudden change in messaging. Another part of the conversation that left me frustrated was when the supervisor told us that it seemed the facility was unable to meet our needs and suggested that perhaps this was not the right place for our dog. We had not yet spoken with management, nor had anyone attempted to address the concerns we were raising before suggesting that we take our business elsewhere. This also brought back concerns from a previous daycare visit. On that occasion, Posie came home with a wound on her leg that our veterinarian indicated was consistent with a bite or tooth abrasion from another dog. Thankfully it was not severe, but the skin was punctured and required monitoring. We were never contacted about the injury, and when we asked staff about it afterward, we were told there was no report of any incident occurring. That previous experience was one of the main reasons we stopped bringing Posie here for several months. We eventually decided to give the facility another chance because she enjoys socializing with other dogs and hoped the prior incident was isolated. Unfortunately, after this most recent experience, many of the same concerns resurfaced. Another concern is the overall level of supervision during busy periods. During our recent phone call, staff repeatedly described the environment as chaotic and explained that they were managing multiple responsibilities at once. As a customer, that left me wondering whether there are enough staff members available to supervise the number of dogs present while simultaneously handling transfers, cleaning, pickups, and other duties. Finally, during the last two daycare visits, Posie was returned to us completely soaked and smelling strongly of urine. We were told that staff regularly clean and mop the play areas, but both times we felt the need to bathe her immediately upon arriving home because of the odor. I am currently waiting to speak with management and hope these concerns are taken seriously.

This was my first time boarding my pet here and I've tried other boarding places but I can say for…read more100% I will be coming back here and here only! Right when I entered, the owners were so friendly and welcoming, and I could tell by the inside of the building and their demeanor that this was a good place for my Covey. They let me know that at the end of each day they'll send a report card and photo updates of how my puppy was doing. I cannot recommend this place enough to other pet lovers and covey had such a wonderful time here! Thank you for taking such wonderful care of my pet :)

I was really nervous having to board my dogs for the first time. When I first called them, one of…read morethe owners (owned by a really adorable husband and wife) answered the phone. I came to find out it was the wife and she took the time to answer all my questions and concerns. I requested to book a tour and asked if my dogs could come. The tour: The tour went great! They took the time to make sure not to approach my dogs too hastily and towards the end, my husband and I felt comfortable leaving our dogs with them! We ended up booking and saw they had an amazing deal if we paid for a yearly membership, which helped give a discount to book the play room to have our 2 dogs stay in, along with a free walk for both of them (they typically potty outside and know not to potty inside). We booked the boarding for about 4 days and found out they partnered with a groomer! My dogs got the grooming and they LOVED It there. They really got comfortable playing with the other dogs and loved the owners. 10 out of 5 stars if I could!!! Our dogs were happy, smelled fantastic (thanks groomers!), and weren't even that excited to see us when we came to pick them up (which I was a bit sad, but extremely happy because that meant they really enjoyed their stay!). Thank you Majesty Pet Hotels! If I ever go on vacation again, I know my dogs are well taken care of!!!

Wonderful service and care for my cat, Teddy while I was on vacation. Would definitely recommend!read more

My dog Roulette and I absolutely love The Dog Spot! I found Gisela through an Instagram ad, and I…read morecould not be happier. I use her services all the time. She is the most thoughtful, responsive, and detailed person. I feel very comfortable leaving Roulette in her care, and it brings me such peace of mind. I would definitely recommend her go anyone looking for pet-related care. She offers so many services, so go take a look for yourself and give her a call :)

We've had a wonderful experience with Dog Den for the past 2 years! Our Alaskan Klee Kai absolutely…read moreloves going there for daycare and always comes home happy, tired, and excited for her next visit. The facility is very clean, and it's clear that the staff genuinely care about every dog in their care. The trainers are kind, attentive, and treat each pup like family, which gives us so much peace of mind. Whenever we travel out of state, Dog Den is our first choice for boarding. We love that they provide cameras so we can check in on our fur baby. The staff keeps everything clean, changes the towels regularly, and makes sure she is comfortable and well cared for throughout her stay. On days when she just needs some extra playtime and socialization, daycare is the perfect place for her to have fun with other doggos. We also love the photos update that were given throughout the day. We highly recommend Dog Den to anyone looking for a safe, caring, and trustworthy place for their furry family member! Great job dog den team

This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.

John has been incredible with Gia (our husky x shepherd mix). We saw immediate and lasting…read moreimprovements in her behavior after her board and train (took her when she was about 10 months) and he equipped us with tools that actually work for continuing the training at home. We've also boarded Gia with him outside of training and she genuinely loves staying there. Couldn't recommend John more -- knowledgeable, thoughtful, and amazing with dogs. Bonus: John always gets some cute pics too.

I had to take in our 3-year old family dog and move him from a big house to small apartment. John…read moreand his daughter make an amazing team. They got my dog crate-trained in two weeks. He is less anxious and more confident. He used to be unable to go on walks, and now he loves walks! I recommend John to anyone who needs training for their pup.

Paws at Play has become Milo's second home. The moment we walk in, he's so thrilled to see the…read morestaff that he forgets all about me -- which tells you everything. They love him like family, not like a boarder passing through. Melissa is always great with communication, but I rarely need to ask anything because I know he's safe, happy, and cared for. I recommend Paws at Play with complete confidence.

Long overdue review--we're incredibly grateful we found Paws at Play. Melissa, Jonathan, and their…read moreteam run what feels more like a luxury hotel for dogs than a typical daycare or boarding facility. Unlike other places that require appointments just to tour, they welcomed me immediately when I stopped by. It's clear they have nothing to hide--they take real pride in their space and standards. They're also very thorough about which dogs they accept, ensuring all pets are up to date on vaccinations, have had recent exams, and pass a behavior assessment before joining the group. That level of care really benefits all the dogs. If you board your pet here, you'll receive daily video updates, which is such a thoughtful touch. The facility itself is spotless, and the overall experience sets a benchmark that other boarding services should be measured against.

Left my puppy here for a little bit over a week and he loves it here. The staff took great care of…read moremy little guy. I'll be taking him back for doggie daycare since he loved this place. This facility is run by great a group of individuals. Very professional and caring. Definitely look into boarding, training etc.. your dog here. TOP NOTCH!!!

I felt this dog training class was not worth the money. My dog came away with no new usable skills…read moreand a bad case of the fleas. Extremely disappointing!

Tony completely changed my life. I cannot sing his praises enough. Before working with him, I felt…read morelike training my dog, KB, was a lost cause. I had previously tried Board and Train programs at Sit Means Sit twice, but they didn't help with KB's anxiety at all. Tony was a completely different experience. What sets Tony apart is how thorough he is. He didn't just give commands; he constantly explained the "why" behind KB's behaviors. He was also incredibly supportive of me, helping me work through my own fears and nervousness. Because of his guidance, I can now actually play box with KB without the fear that he'll suddenly react toward me. We covered so much ground, including: * Command & Muzzle Work: Building a foundation of safety and communication. * Boundaries: KB used to be glued to my side whenever I answered the door. Now, he can stay calmly on the couch while I greet someone, and he stays indoors even when I go through the patio door. * Safety & Care: Tony was always so accommodating with scheduling. If it was too hot for an outdoor session, he would proactively suggest changing it for KB's safety. If you feel stuck or overwhelmed with your dog's behavior, go to Tony. He turned everything around for us, and I'm so grateful for the confidence he's given both me and KB.

We adopted a beautiful Shepard who was overly reactive to anyone around my husband. I called Tony…read moreand he came to my home, accessed the situation and helped us make the sad decision to give her back to the rescue. But wait, there is more! Tony looked for a dog that better fit us and we are taking this dog. Tony is an amazing behaviorist and an amazing person. We will use him for all our pet needs and will be forever grateful for his kindness and help. If your pet is struggling, help them by calling Tony.

Highly recommend her if you want someone trustworthy, caring, and affordable for your dog. She's…read morevery professional, provides contracts, and constantly updates me throughout the day with photos and messages, which gave me so much peace of mind. My dog Snowy is a very high-energy girl, but she took the time to slowly help her get comfortable and safely introduce her to other dogs. She also made sure Snowy got plenty of exercise and stimulation, so she always came home tired and happy. Her yard is big, secure, and perfect for dogs to safely run around and explore. You can truly tell she loves animals and treats them like family. She's friendly, reliable, and very easy to communicate with. So grateful I found her!

We had a last min family trip and needed a dog sitter for 4 nights. I message a few places and…read moreCritter Lodge responded within minutes. She gave me all the info I needed to know and a decent price per night. She also generates a contract for you and is very professional. During the stay, she continues to provide me updates daily and making sure my dog is safe. Communication is on point and I like the fact that she takes photos of my dog SoJu through out the day letting me know Soju is doing fine! I needed to extend another night for soju and she had no issue with that and said it was fine! I definitely will be using Critter Lodge again! Would recommend Critter Lodge

Pampered Paws truly has the best customer service, and I can't say enough good things about Tracy!…read moreI take my boys here for nail trimming! My boys are pretty nervous/spazzy and definitely not the easiest to handle.... but Tracy is so patient, calm, and understanding with them every single time. He knows exactly how to make them feel comfortable and safe. You can tell he genuinely cares, and that makes all the difference for me! Highly recommend this spot!

Literally the very best groomer in the world! We have been seeing them for several years now and…read moretried all the other local groomers for our pups. Tracy & the team LOVE animals! They are gentle and kind with every dog. I have one that is super sketchy and they make several accommodations for her. I could not say a negative word about them. Can't wait for the board/care too!