I've been going to EWC for YEARS! No matter the location, you can expect good customer service and…read morewaxers, and this is no different. I went to Amanda for the first time today, and she was awesome. She made sure I was comfortable and tried to get to know me. The assistant in front was also friendly and informative. I love the convenience of booking online and being out in 15 min or less!

The "office" people are horrible. They never called to collect my last payment on a package I…read morepurchased and just cancelled my package without ever speaking to me. No email. No voicemail. All my money gone. It was set up ACH and due to security reasons I had to get a new bank card. I went for services nobody said anything. Nobody knew why or what happened. I was told twice someone would call me and never received said phone call. Today I had an appointment. I was reassured over the phone as Manager would be there specifically for me to make things right and work on my account. As of that moment on the phone, nobody knew why my package wasn't showing available. I get to the location and no manager and nobody knew anything. Again. Finally one gets another and that one calls a other a manger. Tell me what happened and tells me there is nothing that can be done to fix this. Idk how about taking the last payment and honor the agreement I entered into with the company ?l?? I feel completely ripped off and angry all due to ineffectual employees. I bought the package to pay $55-60 a wax. If you divide up what I paid for the amount of times I went to redeem I paid $112.50 each. I am angry and I want my services to be honored or my money back.

Very clean facility. No long wait. Kind staff. I got the tint and eyebrow sculpt with wax and…read morethreading. It's supposed to last two weeks. Sandy and the other ladies after each client. I recommend going during the week or super early on weekends. She also provides loyalty cards

Gentlest eyebrow threading technique I have ever experienced. The shop was clean, smelled great,…read moreservice was quick but thorough. My brows and my daughter's turned out perfectly. Highly recommend!​

It's an amazing experience. Clean, professional, and efficient. I highly recommend. I have been…read moregoing there for quite some time and I'm always very satisfied with the results.

Phone had been disconnected so I couldn't get an appointment. Sounded good but don't waste your…read moretime.

I came in to get my brows threaded for the first time. The staff was very polite, and was extremely…read morequick getting back. The lady that did my brows was so quick, she had me in and out in less than 10 minutes. My brows are looking great! They are more of a natural shape than waxing gives. Definitely check this place out and try it for yourself. I'll be back, and I guarantee you will too.

You guys no respect the Africans people I don't know why all times of go there they don't do my…read more lashes correctly and eye browse. I'm not happy with your servicses​​​​

After some tips over on the message boards I ventured out to Northgate Mall in search of eyebrow…read morethreading. Miracle Eyebrows offers threading for for eyebrows, lips, chin and even your whole face. If you're not familiar with the process, it is a hair removal method popular in Asia which involves using a wound thread to remove a whole line of hair at once. It typically is less irritating (at least for me) than waxing. The salon itself is simply a storefront with a couple salon chairs. The prices are good ($6 for eyebrows) and the woman working there are professional, yet nice. One word of warning, though...when they tell you getting your lip threaded doesn't hurt, they're lying.

Biggest eyebrow pet peeves:…read more 1. Eyebrows that are too thin 2. Eyebrows that are miss-shapen 3. Eyebrows that are too far apart 4. No eyebrows Came here and get threading done by one of the experts and you wont experience any of these issues. In fact, they will even help you fix any issues from previous waxing fails. i.e. I most recently went in with two eyebrows that didn't quite match. One was shaped a little differently than the other. The woman who helped me gave me a consultation and helped reshape the brows so they matched. I was very pleased at how they turned out! If your in need of a brow trim or a brow pluck, head to Miracle Eyebrows to get threading done.....if not for yourself, for me so this place can be around forever!

Always friendly and prompt. Even though they are always busy they are always on schedule, you…read morenever get stuck waiting. Cheryl is amazing with cut and coloring and Melinda gives gives a fantastic manicure and pedicure to die for. Have had to use other stylists on occasion and they were also talented and friendly. The whole place has a good vibe.

It was my first time here, I searched this place and saw they had great reviews. I scheduled my…read moreappointment for 2:30pm, came a little earlier and got helped right away. I was there for haircut and style. The lady that attended to me was extremely nice and went above and beyond to help me with a scalp issue I wasn't aware that I had. She even provided a few tips and tricks to help improve my scalp. I wasn't sure about what kind of cut I wanted and my hairstylist helped me figure that out and suggested a few things that will look good for my facial feature. In addition, gave me a look that's easy for a mom of three boys ages 4, 3, and one month old. She kept me talking , I felt welcomed, comfortable, relaxed, and satisfied with my overall experience. I will be back for color and a mani-pedi. Thank you! P.S. place is kept clean and tidy.

I'm so disheartened because I was hoping I'd be leaving a good review.. I called last Thursday to…read moreschedule an appointment for Saturday & everything was fine. I called Saturday morning to confirm my appointment but Amy at the front desk let me know I was not on the schedule even though I just scheduled two days prior.. they were able to fit me in 45 min after said appointment time anyways so I didn't get upset. Once arriving I was told I'd have to wait an additional 30 min which was confusing but I had time in the day to wait (ended up being almost 45 min of a wait) The service I wanted, I got talked out of by Tina the hairdresser but I trusted her word since she is the professional. I ended up getting a "curly cut" instead. My experience with her actually was good, customer service wise. It's not uncommon to leave a salon with damp or wet hair to air dry for curly hair (your preference) so while wet I didn't notice anything out of the ordinary plus the employees boasted about how good my hair turned out!! I get home and at this point my hair is lightly damp, my husband looks at my hair from outside the window & is SHOCKED. He couldn't believe the way my hair turned out & told me to look at it. I look at it in my phone camera and the "layers" Tina put in were chunks. I show a friend who is a hair dresser & she was appalled by how horrible the hair does not blend. I also asked for no length taken off and my overall length is shorter. I called to let Amy know I was not satisfied and what are my options. She lets me know she will talk to the owner about coming in to get it fixed. I told her I'm not sure I want to because since my left side is so short, I would have to go even shorter on my right side just to match it which was not the goal from the beginning. My original service had nothing to do with a haircut, I just trusted Tina's professional opinion to save my curls from having a baby 7 months prior. Amy lets me know she will discuss a refund from the owner Monday when she is back in the salon. George sends me an email Monday late afternoon but I didn't get to it until yesterday because of work. When I call, I'm told if I don't come in to get it fixed (which I already discussed why I declined that option) that I could come in M/W/F when the owner is in to see if my hair is worth a refund (Forgot to mention I was asked to send pictures and/or videos of my hair Saturday when I originally called & did so). I let George who was extremely kind & understanding know that I'm a full time working Mom & with my husband & babysitters' schedules, I can only come in on Saturdays. The owner from my understanding through communication would not work with me & refused to refund this service. I'm at a loss & will not be getting a refund unfortunately. It's also unfortunate that the owner Terri/Terry (unsure how her name is correctly spelled) cares more about money rather than a returning customer who just wanted to feel good in her skin after just having a baby not too long ago. I have plenty of friends who are business owners in the beauty industry that agree that this was a poor way to handle this situation. I can understand if I spent hundreds of dollars and took up hours of time that someone else could have been serviced, but I paid under $60 and it took about an hour - hour and 15 min in the chair total. Other than the dissatisfaction of the hair cut, this review is mainly to point out how this business can better handle a situation like this in the future.

I absolutely love my hairstylist! She is savvy with curly hair and listened to my needs and…read moreconcerns. Ask for Dawn! I also appreciated the greeter and cleanliness of the establishment.

1. Parking is terrible and owner shows no interest in improving the situation…read more 2. Appointments clearly mean absolutely nothing to the owner. I had a 3:30 appt for gel mani and pedi. After a late start on the pedi by the owner who was doing my pedi work, she finished around 5 PM. Then the owner ordered me to sit at a mani station, where I waited 20 minutes for service. Finally I got up to look for the owner, who was doing a pedi on a different customer. I asked her what's going on. She said I had to wait for a manicurist, and it would be another 15 minutes before he was free. I do not have 3+ hours to spend on a simple mani/pedi! I left after making another mani appt for 8:45 the next morning. I arrived on time, and still had to wait and then go looking for the manicurist who I found cutting oranges in the back of the salon. "I'll be 5 minutes!" she said. Still waiting, she finally appeared. She did no cuticle work whatsoever, just polish removal and new polish. Not a satisfactory job whatsoever. 3. While this was going on, another customer arrived for 9 AM appt. Her manicurist never even arrived at the salon until 9:15. 4. The laminated services page I was handed was filthy. I tried to point that out to the owner, who ignored my comment about the crud and kept insisting I buy the most expensive service. That I did NOT do. 5. The shame of all of this is that there are actually good employees who want to do the right thing for their customers. Tony, my usual manicurist, who is wonderful, was on vacation. My mistake was expecting his level of service from other employees. 6. My daughter, who spends upwards of $200 every other week at nail salons, had a very similar experience as mine at Rio two weeks ago. It took them over 3 hours for her mani and pedi. She will never return to Rio, nor will I. I will miss Tony but I cannot reward such a poor company with my business.

Do not recommend to anyone for a pedicure. Their manicure side looked busy, so maybe that is the…read moreway to go here. The building was clean and updated. The one star review comes from the actual skill of the technician. I did not inspect my toes before leaving because I assumed they would be fine. Wrong. I get home and find that there is paint all over my cuticles and on my skin (see pictures). For $60+, I would expect the skill of the technician would be average at best. I am so disappointed and will not be back.

Darby was very very kind always making sure I was comfortable!!! I felt I was her only client in…read morethe whole world and was doing everything to give me the best experience ever!! She went over and beyond making sure I understood everything plus what was available for the future!!!

I booked my first Brazilian with Kellie and it was excellent. She is so kind and makes you feel…read morevery comfortable, she walked me through the whole thing. The spa itself is also very clean and cute!