Our service technician made adjustments quickly and had solutions for our issues. Thank You read more

Shades West continues to amaze me with their knowledge, friendly service, and standing by their products. Billy, Thomas, Doreen, and the rest of the crew live up to what's often missing from their competitors: real accountability. read more

Wonderful service!! Called yesterday, Shades West showed up fast and did a great job repairing our blinds quickly.

Shades West has to be the best! I've used them now for 3 houses and have had first class service from Billy. I just now had an equally good experience with their tech, Thomas. He solved the problem almost instantly - simple fix, but I didn't know it when I called for service. There's just something special about this company with their sales, service and office! read more

We purchased an awning from Shades West about a year and a half ago. The awning is quality and we use it regularly to shade our outdoor bar area. Recently we noticed the awning did not line up when it closed. We made a service call to Shades West. When Tom and Vincenzo came out for the service call, within minutes they were able to troubleshoot and fix the issue. We are so happy with the product and service provided by this company and would highly recommend them if you need shade in your outdoor space. read more

Shades West - Awning for our large outdoor bar area - Shades & Blinds Near Me - Palm Desert, California

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A broken blind was quickly and efficiently replaced by Thomas. Communication was great during the process. We have recommended Shades West to many friends and will continue to do so. read more

Shades West - Replaced blind. - Shades & Blinds Near Me - Palm Desert, California

We had a very good experience with Shades West for our automated shades project. From the beginning, the process felt professional and well handled. Billy, the owner, came to our home personally for the estimate, which we appreciated. The paperwork was clear, clean, and delivered on time, and the overall process was organized and straightforward. The installation team was pleasant, capable, and efficient. They got everything set up and ready to go, and the finished product looks great. Most importantly, the shades are working well and we are very happy with the result. Overall, Shades West did a great job, and we would be happy to recommend them to anyone looking for quality window treatments and a professional installation experience. read more

The entire process from picking out the right material to the installation went very smooth. Everyone was on time and very courteous. I love the finished product and wouldn't hesitate to refer friends to Shades West. read more

Shades West motorized exterior screens look 5 star luxe . Billy and his crew were all very meticulous, thorough, and professional. Doreen handled the customer service beautifully. I am looking forward to my next Shades West home project . . . retractable awning !! Thank you Thomas and Vicente - well done. read more

Shades West - south facing motorized exterior patio screens - Shades & Blinds Near Me - Palm Desert, California

We have had wonderful experiences with Shades West. We have loved our shades for 3 years. When we had an issue with one of the shades they came out the next day to take a look. They were able to fix it under warranty the very next day! They are very responsive and extremely professional. Highly suggest! read more

I have the good fortune of adding a few blinds at a time and installed over the last 4 years. Each time I have received the best workmanship from the staff at Shades West. Customer Service is A+ If you need window coverings, look no farther. You WONT be disappointed! read more

Working with Shade West was a very good experience. Billy and his team provided the suggestions and expertise we needed to select and install new window coverings throughout our home. We would highly recommend using this team if you desire high quality service and products. Terry M read more

Wow! From start to finish Shades West not only delivers what they promise, but they also put the customer first. From the first call you make and the kind voice of Doreen answers, I let out a sigh of relief as I quickly realized that I was going to be in good hands. The personal attention my project received was amazing, considering that Shades West has locations on both the west and east coast! The company is big enough to tackle large projects, like my house with full wall custom windows and bi fold doors. Yet they provide that old fashioned customer service of a family owned company that is sadly missing today. When I built this new home, it's easy to get drawn in by the marketing of Lowe's and Home Depot. I was at first....but after a disaster and wasted money and being just another number when I called and had questions, I found Shades West! Imagine my surprise when the owner Billy, showed up to measure my windows and give me an incredibly fair estimate. I had seen the samples from Lowe's, and the quality of the electrical motors that Shades West provided on my automatic roller shades was far superior to the devices that the big box places use. Installation day was incredible, Billy and his team of technicians made fast but quality work hanging my roller shades. These guys know what they are doing, and come into your home polite and respectful, and clean up everything along the way! (Also, if you want a company full of people who look like Movie stars, think Shades West, lol!) From my small kitchen window, to the large cathedral windows in my living room, Shades West knocked it out of the park and gave me the security of knowing I have a product that will last a long time and backed by a company that cares. Take a look at my pictures and give Billy a call today! read more

Shades West - Shades West Owner: Billy. Standing in front of my new office shades the way he stands behind his products! - Shades & Blinds Near Me - Palm Desert, California

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Billy took the time to explain everything clearly and showed samples of all the key parts of plantation shutters. He helped us understand what would work best for our windows and sliding doors. What stood out most was his attention to detail. He measured carefully and made sure everything would fit properly and look right. It was easy to trust Billy because he was honest and very hands-on with the Norman brand products that we chose. Overall, Billy made the whole process simple and stress-free, just guiding us with real experience and care. Thank you so much, Billy! read more

Communication, installation and follow thru are excellent. Thomas represents the company in a professional manner with expertise and efficiency. His demeanor is mannerly and enjoyable always keeping his eye on finalizing the project to his customers ultimate satisfaction. read more

Shades West has consistently provided fast and professional service. From service calls, ordering replacement shades to installation. They show up when they say they will! read more

We have used Shades West on several projects this past year. They have a nice showroom that is well laid out and work stations that allow you to spread out your selections. We deal in higher end homes and their installation crews are very polite, trustworthy and on-time. Great customer service when we have asked for a blind adjustment. Highly recommend working with Billy and his crew!! read more

Shades West installed motorized shades throughout our townhome in Palm Springs about two years ago and did an excellent job. A week ago, we needed a service visit, and it was also handled really well by the Shades West team. They got us on the schedule on short notice and did a really nice job getting one of the shades on a high transom window reconnected to the battery/power source. They also inspected and adjusted a couple of other issues. They were very nice to my wife who was there because I was out. We are really thankful for their excellent service. read more

Shades West gives great service from beginning to end. They show up on time and install a quality product. I highly recommend them!

Billy, the owner, was such a professional and so knowledgeable! He helped with the selection of the correct shades and got them ordered quickly. Today, Thomas was here to install. Once again, a truly well trained professional and he got to the appointment early. read more

So amazing!! From the initial phone call with Doreen, to Jacob coming for estimate and informational visit, to Vicente and Tom installing our 2 outdoor patio blinds it was professional with a great quality item and I cannot recommend this company enough. The customer service was second to none. read more

Consistently great service. We outfitted our home with exterior sun roller shades and interior motorized roller shades 9 years ago when Billy B was the owner. Billy merged his business (Desert Window Creations) with Shades West. Billy was/is a consummate professional and always took our calls with any questions and issues (very responsive). One of our exterior roller shades somehow rolled itself off of the roller bar and Tom came out to get it back on the bar and into the cassette. Tom couldn't have been more pleasant and efficient-such a nice, thoughtful gentleman. He explained how it happened and how to prevent it from happening again. He was in and out in 30 mins and we're "ready to roll!" There are a lot of shade companies/options in the desert and somehow all of the company names are super similar (lol). Most are great at sales but awol for service/maintenance. This company is the real deal and we highly recommend them! read more

Shades West - Shades & Blinds Near Me - Palm Desert, California

Amazing team with great product From Doreen to Billy to John and Thomas All at competitive pricing! read more

Product is perfect for our needs. All delivered on time, excellent installers. Recommend highly.

I am very pleased with my Blinds and Shutters. The quality of the faux wood and the colors are perfect for my kitchen, family and living rooms. All of my interactions with the staff were helpful and pleasant. Doreen in the office was responsive and personable. Billy, the owner, helped to guide my choices. He was gracious and efficient, as were my installers, Tom, Matthew and Joel. Thank you for a great experience. read more

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We ordered roller blinds for our MCM house in Palm Springs. The entire experience was top notch! The installation team was especially good. We really appreciate the care they took to make our blinds perfect. We highly recommend this team. read more

Shades West was very responsive with both installation and service. I had a slight issue with one of my blinds and they sent someone out soon after my call who was able to make a slight adjustment and fix everything very quickly. Great customer service both in the office and in the service department! read more

Great quality, fast delivery, professional installation and priced right!! Billy answered all of our questions and their office was great to work with!! read more

Shades West - Living room shades - Shades & Blinds Near Me - Palm Desert, California

They installed our 2 powered awnings. Love them. And since then they have serviced them to make sure they work with the remote all the time. Very useful in the Coachella Valley. Love the sun, but too much is too much. Shades West and all the folks there helped and are very professional. Highly recommend. read more

Great service from start to finish. Shades West did an outstanding job installing our shades and awning....it looks and works great. Stands behind product and installation. Great team to work with....they were on-time, and were very efficient in getting the job done. I strongly recommend Shades West to anyone looking for great looking and working shades for their home. read more

Shades West is so professional and quick with service and repair. They were able to fit me in quickly and help make adjustments to our blinds. read more

Everything went well. The original installing company is out of business. Finding Billy and Shades West saved us a big headache as we are in Escrow. Billy is professional and courteous. 6 Star Rating. read more

First prompt and friendly service--quick scheduling for an appt/estimate and bid delivered the same day. Then I texted a couple of times got no response, and took my own time to visit the showroom to answer questions and left a message with the woman at the desk. I texted once more because I still had questions and never heard anything. I literally got no follow up after the initial bid even though I contacted several times. What a strange business model that they don't even seem interested, particularly since I was likely going to place an order read more

I highly recommend Shades West, I've been replacing all my old blinds to new shutters and roller blinds. Billy and his crew are outstanding, professional, neat and clean when they arrive for job. I first went to their gorgeous showroom to look at high quality products. Doreen in the office cannot be any nicer and helpful. This is a first class operation and we are so lucky to have this business in Coachella Valley.,....don't hesitate use them. read more

Thanks to their good reviews on Yelp for palm desert for shades and shutters both mom and I used them when we moved here. Mom got a whole house full of shutters and when they were installed only one shutter was missing they did not charge her until the last one arrived, They look great and fit beautifully. I did my hallway with some new shades . They only took about 10 days after ordering and they were installed. Shades West was much more reasonable than their competitor I first got an estimate from. We both were very happy. read more

Shades West - Shades in the hall - Shades & Blinds Near Me - Palm Desert, California

Shades West was out today to install a shade in our living room. Thomas did a great job and even did some adjustments on a few shades that they had installed a few years back. They are totally professional from start to finish. Wonderful people to work with and they will be the first call when the next project arises. read more

Shades West in Palm Desert are truly professional and timely in their work. Today, Thomas & Mathew Shades West - DS Team came to my house and did amazing work with a smile and welcomed communication. The work was done with care for the quality and good looks. They were thoughtful and asked me questions about where I wanted things to be installed such as the electrical faceplate. We now have a beautiful new outdoor room for sharing and enjoying. No more glare from the sun and a cozy room in the winter. Thanks, Shades West. read more

My second window shade installation from Shades West was a perfect experience from selection and ordering to delivery and installation. Showroom staff and crew that measure and install were professional, helpful, friendly and I love my finished projects. Thank you Shades West! read more

We have used this shade company several times and have never been disappointed! Their products are exceptional! The installation is perfect! And the installers are friendly and efficient. I would highly recommend this company any time you would need new shades or blinds. read more

Thomas arrived a little early, which was great, diagnosed our blind problem and set to work fixing our faulty motor wire connection. He is so polite and knowledgeable. Highly recommend Shades West for their products and customer support. The office staff (Trudy) is excellent to work with as well. Someone always answers the phone. Scheduling an appointment is a breeze. And the communication throughout the appointment is excellent. read more