If I could give them 10 stars, I would. I had a really bad experience with another random contractor and was already out $4K, so I was very anxious about finding a legit company. I contacted Duralum (my preferred brand of materials) directly to get a referral. Within 24 hours, Shade By Design reached out to me and scheduled an in-home consultation. Steve came out and really listened to what we wanted, understood our anxiety, and no high pressure sales. He gave us an extremely reasonable quote, and after we considered it for a couple of weeks, we decided to go with it. Steve came back out, thoroughly documented dimensions and features for our project, and gave us realistic estimates on timeframe. We were kept totally in the loop as project progressed, including when to expect material delivery, duration of construction, and even the names of crew members who would be doing the construction. Wes (head of the construction crew) is a true perfectionist. He wouldn't leave until it was perfect, and jobsite was immaculate. EVERYTHING proceeded as promised, what a night-and-day difference from our experience with the other contractor. It was only TEN DAYS from signing the contract to project completion, incredible! I had been jerked around by previous company for a year, now I'm kicking myself for not finding Shade By Design in the first place. So happy with the materials and workmanship on my new patio cover, I've already recommended them to my parents, since I know Shade By Design won't rip off a senior (or anyone else for that matter.) In this day and age, it's really hard to find a company that delivers on its promises. Don't bother looking at any other contractor, this is the company to use! read more