Don't believe any of the positive reviews on here. I promise you, after living in one of thier properties for 5 years..... they suck. Everything in these reviews is true. Do not move to any of their properties! These people are TRASH! Can't do their jobs right. I have not met one person here to do their job correctly, they're all like DMV workers. Maybe Paul from accounting, MAYBE I'd the only one fit to actually have employment. However everyone else is Lazy, unknowledgeable, it's like everyone's first day on the job! Everyone that's works there from home can't be working for 8 hours a day, CANT BE!!!! Their bosses need to REALLY look into the amount of work these employees are putting in and the QUALITY. The quality isn't there what so ever. I can call, email, AND GET NOTHING! I'm so glad to be moving out after five years of dealing with these trash employees that hold 0 accountability to everything people need. SG is a business. They don't care about people or the risks they put tenants in when the properties are messed up. UNPROFESSIONAL GET A WHOLE NEW STAFF OF EMPLOYEES THAT CAN ACTUALLY DO THE WORK FOR THE PEOPLE WHO LIVE IN THE PROPERTY!!!!!!!!! It's not just an Sg problem. They need to take accountability and look at their employees at why there are so many unhappy people here. We are not all making this up. This company is a scam to people really making an honest living and trying to just LIVE! Let me give you an example. I've been living at a property for five years. I've seen it all. My tipping point was the ongoing construction, homeless/drug addicts always being in the apartment building, trash everywhere, and my mail constantly being stolen (aka major fraud! Thanks sg!!!!) I'm so tired and no one deserves to have a living situation like this. Pretty much everything that can be a problem is a problem with them because they are terrible at managing properties, communicating, just being human and doing their job. I always felt bad for the two matienence people they send out. They make these workers spend their own money for repairs and then they pay them back, maybe that's why nothings fixed. Who knows. They're just slumlords all around. Sg sucks. More than sucks y'all. It'll ruin your mental health dealing with these people. I swear they have made me so overly depressed. Run. DONT move to their properties. RUN!!!!!!!!!! I'm sure I'll have an update. And my update will still be to run away from these people and don't look back. read more

Cesar at SG Real Estate is very responsive and resourceful. Always willing to go the extra mile. Thanks, Cesar!

They don't care bout your health or safety I been having mold on my walls and I'm getting sick from it even after I cleaned it, I reported it many times but it's like it's nothing to them they just throw me a whole paragraph full of gibberish, save yourself away from these people they will not care bout you read more

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I can't say enough good things about the SG team. Shoutout to Thany for always being responsive to any questions that might come up as well.

Ok I am sharing another review here. I recently moved out thankfully, and I just want to confirm and validate all of the reviews that describe SG as an unresponsive, irresponsible, shady property management company. I did my research when I chose my new apartment, and of course, negative reviews on Yelp can be emotional. You think, maybe it won't be that bad for me? It is THAT bad with this company. Their agents are immature, unprofessional, and quite frankly the interactions I've had with everyone there have been stressful, frustrating, and disappointing. Please avoid renting with SG. I know it's hard because they're all over Berkeley, but they really don't care about the tenants. read more

SG is currently telling tenants that it will take them months to approve installation of Sonic fiber internet because they are "understaffed." Smells like BS to me. Sonic says they've never encountered this with any other property management company. (And, yes, so many maintenance issues.) read more

SG is a total mess. First, when we rented our apartment and signed the contract, I showed up to the office to pick up the keys and they had no record that I was the new renter. Thankfully, we didn't really need them during our tenancy, but when it was time to move out they did not return the security deposit after sending us an email saying all of the deposit would be returned. They were impossible to get in touch with--no one would respond to our emails or our phone calls. We ultimately had to send a security deposit demand letter threatening to take them to small claims court before we could get it back. If you're having similar trouble, that's what I recommend, as they responded to this letter immediately and we received our check within days. One other fun detail is that they removed the ceiling from one of the parking lot areas in our building without notice, and so there were exposed pipes, water leaking all over the place, rubble everywhere, etc. read more

Hi, I needed a few repairs and Luis from SG real estate came and fixed them in no time. He was pleasant and kind. He explained everything that he did and why. I was pleasantly surprised and pleased. read more

The only reason SG is getting two stars is because of the excellent staff they employ to service the buildings. Simply put, they do not care. Emails go unanswered, late water/sewer bills are sent, repairs not made, the building is not maintained. It's unfortunate that such an awful company manages such a beautiful building because it is slowly going to rot from neglect. Do not rent with SG if you have the choice! read more

DO NOT RENT FROM SG REAL ESTATE! I recently moved out of their building on University Ave and it has been a nightmare dealing with them for the past 3 years, they offered no help but wants to milk you dry as much as they can. 1. Packages constantly get stolen. I have emailed them many times regarding this issue and suggested installing camera in the lobby. However, their response was "surveillance camera doesn't prevent theft". 2. Walls/ceilings are thin, you can constantly hear your neighbors especially from upstairs - stomping, running, walking, talking, singing, phone vibrating. I have brought the issue with noise complaints but never heard back from the management. 3. Appliances are old. The fridge is insanely noisy and old, they did nothing to repair it. The water pressure was too weak, and when you shower you have to be careful when your neighbors are flushing or using the sink, otherwise, you might get a second-degree burn. The heater never worked. Even though the appliances are already old when you move in, they will charge you fees when you move out claiming it's your fault instead. 4. Ridiculous customer service. I have emailed them regarding my hardship during COVID-19 but they offered no help. Instead, they took for almost a month to reply to my email. I used my deposit as my last month's rent but they still charged me an unreasonable amount of cleaning fee for $170 (including a $20 trash removal fee for 3 items I have left in the studio). I don't want to fight and dispute the insane charges with them anymore since I want to be done with SG Real Estate ASAP. I wish I knew how terrible they are before I moved in. Please save yourself future headaches from dealing with them. I am glad to be done with the slumlord once and for all. read more

The location is really prime, perfect distance to campus and other central parts of Berkeley as a student

Maintenance and cleanliness is their biggest problem! Even after calling in, I was meet with rudeness and then hung up on. I've reported multiple issues and they barely get resolved after a month or so of waiting for someone to respond. I have seen ever type of pest from bugs to rodents inside and outside the property. The building only has one maintenance man who is a fellow neighbor( very sweet guy but he can't do it all). From broken doors, wall paint peeling, rats, and now rudeness. My roommate and I are left with a horrible taste in our mouth. Even our guest have voiced complaints. We definitely made a mistake. read more

I set up a viewing for a few of their properties, even got a confirmation the morning of. I drove an hour to the unit, once I got there I called the agent that was supposed to come and show me the units, however she was extremely rude over the phone and told me she could not come out without giving me a valid reason. Very lazy, very rude people work this agency, I would not suggest working with them as they will just waste your time and leave you feeling finessed. read more

If I could give a negative rating I would. I can't say much, because I am currently takling legal steps against these slum lords, but I will tell you this: 7 days without a working toilet!!!!!! Not only have we been left without a working toilet, they left notation claiming that we intentionally flushed something down the toilet and wouldn't admit it. Wtf? Really? DON'T RENT FROM THESE PEOPLE. read more

CJ has been wonderful! I currently live in San Diego and have been looking to relocate back to the Bay Area, he was so responsive and even gave me a FT tour since I wasn't able to stop by in person. Not only did he take time out of his day to tour me via FaceTime, he also sent me videos of both units. Such a wonderful help! Thanks so much CJ! read more

DO NOT RENT WITH SG REAL ESTATE!!! I lived in an apartment building in Berkeley under SG for a year until we had to vacate for COVID reasons. I acknowledge that during this time, it is difficult to keep track of sudden requests to terminate leases. HOWEVER, my housemates and I gave our 30-day notice to terminate the lease. We requested for inspection in late May, turned in our keys, etc, and they NEVER got back to us. During this process, we have called their phone numbers AT LEAST 10 TIMES with NO RESPONSE. We emailed them for responses only when we threatened to take legal action for not giving back our security deposit after 21 days. Moving out has been a nightmare. Regarding living there, we have filed at least two (separate) maintenance requests that have been ignored. One being a clogged toilet in our only bathroom. We added multiple maintenance reports only to be ignored. It was resolved on our own. We also lived in an apartment with no screen protectors. There was a wasp's nest outside our apartment with wasps constantly flying into our place. They did not do anything to remove the nest. read more

They're terrible. They charged me rent after I moved out, were rude when I inquired about it, then didn't return it when they said they would. I sent a demand letter before we go to small claims court, and then they promptly returned the money, so I suggest doing that if they're doing similar things to you. I wanted to move out after six months and was happy to pay a lot to get out of the twelve-month lease, but they didn't even want to talk about it. Many landlords will end a lease if you pay an extra month's rent. I'd have been willing to pay two months or more, but wouldn't consider it. I suspect it's because, though it'd have made the company more money to take a lease-ending payment and rent it to someone else, but it'd have been more work but no extra money for the staff, so the staff just blocked it. I don't especially begrudge them for the lease thing - there's no special obligation to renegotiate leases, even if you could make more money that way - but it sure isn't the way to get a five-star review. Combined with over-charging rent, being rude about it, and then not returning it when they said they would: one star. read more

Moving from NYC to Berkeley, Ca. Was super stressful, especially since we were stuck viewing apartments via a website or an app before we got here. Luckily for us, our nightmare of finding a place to live after living out of an Airbnb for a week and viewing apts from 9am-8pm some days we came across this agency. We saw their posting on Trulia and decided to contact them. After speaking with some other places and seeing some horrible homes we didn't expect much better. But to our surprise, we did as soon as Charles answered that phone. He was very nice but also super honest about what to expect in this market given our requirements and budget. With his help we managed to find a place the very first day we met him and locked it in within a week. Also, when it came to answering our concerns or questions he was always available and even went out of his way to drop off keys for us while we were at work. Truly amazing customer service! Highly recommend this company, team and Charles! Thanks Charles! read more

They overlook their residential tenants with horrible service, don't know their buildings well, and don't take care of the properties properly. It is impossible to get a hold of them and no one can answer basic questions, even when they reach out first. I've lived in a lot of places, and have never expected such inept management that does absolutely the bare minimum to get by, maybe even not the bare minimum considering the disconnected smoke detector and several code violation notices taped to the entry ways. read more

As a landlord doing my best to be sympathetic to tenants (especially during this pandemic which is impacting everyone) I have found SG to be responsive and responsible. They know how to walk the middle ground between the sometimes divergent needs of property owners and renters with fairness and common sense. Good job! read more

I have been trying to reach them for weeks and it seems impossible. We signed a lease agreement with them from June 2020 to May 2021 and they notified us *today* that as of *yesterday* they are not the property manager of our unit complex anymore, without giving us the information of the new property manager. They have, of course, kept our rental and security deposit. Terrible. Avoid at all costs. read more

I lived in an SG-managed apartment in Berkeley for two years. My experience wasn't awful, but it was thoroughly subpar in many ways. Maintenance was always an issue with SG. Often it would take weeks to months for major problems to be fixed, necessitating numerous calls and emails to the main office. Our refrigerator broke shortly after we moved in, and they made the odd request of asking us to prove (??) that it was broken. The first real issue was when someone threw a ball and broke a window in my apartment. It was a sizable hole-necessitating immediate repair, but SG failed to send a repairman. With a gaping hole leading into our apartment, someone had to be home at all times, so I skipped class and work. At the end of the day, I called a repairman and paid for the window to be fixed myself. SG refused to reimburse me. At the start of the second year of my tenancy, SG raised the rent to the maximum allowable amount under Berkeley's rent control laws, so that the final amount was something like $XXXX.83-absolutely impossible to divide equally among two people. We also once had an issue where my rent check took too long in the mail and arrived a few days late. Instead of notifying me of a late fee right away (which I would have happily paid), SG instead waited until the end of my tenancy to inform me of the fee and deducted it from my security deposit. Moving out was a major hassle. Athena was outright unresponsive to questions and inquiries. I learned that the only way to get her to respond was by cc'ing SG's owner on my emails with her. We requested an inspection a few days before moving out. The walls had a few marks that needed repainting, but the inspector told us not to worry and that since we had lived there for two years, we would not be charged for repainting. Despite this, a few weeks later, SG informed me that they had deducted money from my security deposit for painting-contrary to what the inspector had informed me. They also sent my security deposit check to the wrong address (The one that I had just vacated, which was why they were giving me my security deposit back in the first place) instead of the forwarding address I gave them. After going back and forth, trying to get my money, I finally received my full security deposit TWO MONTHS after moving out. You can do worse in Berkeley (see Raj Properties), but at the end of it all, SG were no different that all the other scummy businessmen taking advantage of the housing crisis in Berkeley to milk poor students for cash. read more

I was a tenant for more than 4 years in an apartment building in Berkeley managed by SG real estate. Overall, I was disappointed by a lot of things about this company. These include: Was very hard to get in touch with at times, often not hearing back from them for more than a week. Did not seem concerned enough about safety and security of the building. I requested that they check out a homeless intruder that had been living off and on in an inside stairwell of our building, and their only response was something like "You can call the police". I saw multiple cars in the building parking lot had been vandalized on a couple different days. My neighbors had packages stolen from the mail area. Also our mailboxes looked like they were broken into 1 day. There was a crazy homeless lady throwing glass bottles at multiple people one day, directly in front of the building entrance. I was threatened by a couple different people on the sidewalk on the block of our apartment building. A security guard or door person would have been a good idea to hire, considering the amount of crime in the area around the building. I saw a homeless guy poop directly in front of the building's front door one night, and it was not completely cleaned up for more than 5 days. I paid a lot of money each month to park in the building garage, and had other cars parking in my parking spot many times, and when I reported it, they left it all up to me to handle basically, saying I could leave them a note and call the tow company. SG real estate also gave me a broken gate opener remote for the garage gate, and then when they gave me one that worked, it did not work very well, and the gate many times simply would not open without going over and putting in the code on the keypad. The building was brand new when I moved in, but it was very cheaply constructed, and things broke very quickly after I moved in, requiring maintenance to come fix them. There were billing errors on my monthly rent bills several different times. They tried to charge me for utilities that were supposed to be included in my normal rent. They raised the rent by a very big percentage several times, and the last time it was such a high percentage that I believe it was actually not legal. By that point I had already decided to move out however, so I just moved. They kept a large portion of my security deposit after I moved out, claiming there was damage and the apartment was dirty, even though I feel that I cleaned it thoroughly before moving out and there was only extremely minor normal wear and tear. The building garage driveway was blocked many times by food delivery drivers. A sign or notice would have been nice to have been put up or sent from SG real estate about this. The building flooded multiple times in different areas, even though this was a new building. The building trash and recycling were overflowing a lot of times with tons of flies because of this. There was a mysterious low vibrating sound in the wall sometimes, very annoying. The heater vent of my apartment was installed upside down. read more

Jordan was a delight to communicate with! Response time is fast. I always felt very comfortable asking a bazillion questions, as he always responded professionally and thoroughly. It was nice to see each email ending with "let me know if you have anymore questions" too! read more

I was a tenant at a property managed by SG Real Estate Management for two years. Interacting with the SG team was a wonderful experience, but I want to give a special shout-out to Gracy. She has to be the best property manager I have ever dealt with. I work in commercial real estate and have experienced my share of property managers, and Gracy is top tier. read more

So, let me start this review by saying something rather somewhat unrelated, but yet still parallels with what I'm trying to get with rating the unfavourable SG Real Estate. Rolling Stone magazine. Remember them? They reviewed albums ranging from five stars (very favourable) to one star (poor), giving the readers a reviewers opinion of that artist album to say what or what was not so great about that release. Very simple and very much like this here Yelp review rating system: Five stars that it's the shit and one star to say it's just that: shit. Well, there was a time that when a reviewer thought it wasn't worth ANY starts, the album in review could get a solitary SQUARE. This symbol represented that the album wasn't worth anything, with Rolling Stone magazine stating that this SQUARE rating meant "Worthless: records that need never (or should never) have been created. Reserved for the most bathetic bathwater." Worst of the worst you could say. And likely very harsh. I remember reading this in some book decades ago when looking up the English band, Uriah Heep. Amazingly, nearly all of the albums reviewed of this band branded the dreaded SQUARE rating. I thought it was interesting that a band I liked so much then (and still do today, but only the David Byron years, but I'm going much too much into unrelated tangents here, but anyway...) had gotten such ratings that I couldn't fathom why they did in the first place (two albums got ONE star, that was the highest that rag gave them, so they had THAT going for them). But to some reviewer there, they must have really hated, I mean, H-A-T-E-D the mighty Heep's 'eavy music to give them a square and sparring to give them at least a star of any sort (minus the two albums). Which brings me to SG Real Estate. Do they have anything to do with Uriah Heep? No and yes. No, SG are nothing like Uriah Heep and the real estate company is talentless of serving anything remotely functioning that helps the housing community in any way. Yes, if you are referring to the OTHER Uriah Heep, as in the Charles Dickens character who is the highly manipulating and insincerity, which SG is well known for of the latter. Any what does the Rolling Stone review rating have anything to do with all of this? Well, the fact that Rolling Stone had a SQUARE symbol to rate as something worthless with NO STARS says something strongly that myself for even giving SG Real Estate A STAR is being well to generous, when in fact SG should have that rating of NO STAR. But since Yelp doesn't offer that rating system, I have no other choice. And why? They do not have their SHIT together, which works well for a company who is just that. When they managed our building (along with a slumlord, whose name I'll skip but begins with a 'W'), when there was any issues with the tenants that needed some attention (i.e. something needing fixing in anyone's unit), they were either slow or just downright neglectful in responding, or not responding at all, and would take forever when they did. I then had my own repair that needed attention when my bathroom fan needed repair when it started all of a sudden to get noisy and rattled (which I like to be considerate of my neighbours upstairs and not make much noise, so that HAD to be done). So I took it upon myself to make the call and take a damned chance on these fookers and see if they could be anything redeemable and useful for once. Someone eventually came and came in and took a look. Seemed like a nice(ish) fellow (I guess) and suggested that he take the malfunctioning ceiling fan with him that he'd need to look for a replacement and have the fan with him so he'd be able to find the same one to replace it with. Something along the lines that he'd have something within the next week he'd have something. The a week passed and check back the following week, and on and on and, you get the pattern here. Then, the building went on the market and was bought (by a real estate company that wasn't crappy and sleazy), and the ceiling fan in question was still AWOL and after literally DOZENS of calls was left with no responses or stated that it wasn't their responsibility to deal with the fan, let alone the dozen request that I demanded that they at least return the fan so I can deal with it myself. Nothing. Fuckers. I FINALLY had the fan replaced with the new company (nice guys, too) who did a good job with the repairs, respecting my space by minding my cats and surroundings while working there, and working there while I wasn't there. You could say that I was able to trust them. And when they were done to encourage me to not hesitate to call upon them in case I needed anything else done in my unit. Pretty good, okay, sure, yeah, I will, thank you. Would SG even say something remotely as kind as that? Hardly at all. So I am generous to give SG ONE STAR when the indeed deserve a SQUARE. Ugh. read more

Impossible to reach For a company with so many mediums to communicate with, they are impossible to reach. Three events has made me rue the day my landlord sold the building to SG Real Estate. My apartment is currently leaking dirty water from the bathroom vent and I've been trying to contact them regarding this issue and have not been successful at all. My internet provider and myself have been trying for over 3 weeks now to contact them so that the internet provider may enter the premises and install my connection. I'm still without any services. I put in a work order for a mold concern. They told me they would come Thursday or Friday. I took days off from work for this. I was left waiting with no response. AND they closed the work order. I do not recommend any building managed by this company at all. read more

Jessica and the SG Team were kind, courteous, and professional throughout the entire move-in process. They were patient with me as I found a roommate to split costs with, walked me through all the lease documents, and had quick response times, both on the phone and through email. Maintenance in the apartment has been quick and there's an online system for submitting requests. I've had a great experience in the unit in the month I've been living here so far. Would recommend leasing through SG Real Estate to others. read more

SG is a very professional property management business. Worked with Krystal over the phone with a issue at a property SG manages and she was very informative on what the next step would be, and soon after they made sure the issue was resolved. 5+ stars! read more

A very professional company. I am a current tenant. The landlord has been nice to me to have most maintenance requests fulfilled in a pretty timely manner. read more

so these are the type of games y'all play SG REAL ESTATE ?! you send my husband and i a late notice for the month of June ?! knowing that we presented you all with a 30 day notice last month in MAY ! & turned in the keys to your company as well ! this company is nothing more then scam artists ! read more

SG Real Estate - claiming we owe RENT for the month of June ! - Real Estate Services Near Me - Berkeley, California

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We endured these clowns for about a year and it was terrible. They are happy to take their cut for managing properties and doing as little as possible. -Maintenance requests were frequently "completed" when nothing was done. Or it would take multiple requests, emails and phone calls to get it done. - Every time we had a conversation on the phone or in person with an SG employee, whether a maintenance guy or a property manager, even something as simple as "I'll be back tomorrow" never happened without more hastling and emailing. -I saw another review saying they claimed long installation times as a reason they couldn't get internet installed, which wasn't true. This sounds very similar to what they claimed when we couldn't get mail for an entire month at the apartment (which is illegal). They claimed the reason it took so long was that it was around Christmas and the post office was too busy. It over 2 weeks after Christmas to finally get installed. Our building bonded over our shared hatred for SG and their incompetence and while I hope they also write reviews, this is not just the opinion of one, but of many. read more

While I have had a few issues with my apartment, I have to say that the responsiveness of the SG staff is impeccable. Though jobs might take a while to complete, they DO get completed to my satisfaction. My favorite person to deal with is Krystal McMorris in the main office. I have never experienced such sincere, personalized, timely and carrying exchanges with a rental company. read more

Very happy with SG so far; they took care of my bath tub and some other request. But since Charles Lee left ( our former building manager) a new manager took over: Frank Whitington. Let me start saying that our building looks like a dump since he started living here. He never answers his phone or responds e-mails on time. Our packages disappeared cause the front lock was broken for weeks and he never called anybody to fix it; and also, I was locked out with the stove on in my unit and he never answered my call, voice message or e-mail. This was a hazardous situation and he completely ignored it. I truly hope the owner of SG reads this add, because I am highly concerned about our safety in Chestnut Street, Berkeley. The building is full of trash in the hallways and hairs off all the dogs that live here. Please do something about this person, thank you. read more

Absolutely terrible. They do not care about tenants health, or safety. My apartment isn't even up to code. My stove is plugged into an extension cord, that goes through my kitchen cabinets, out the wall and into an outlet. My oven is broken. We have 2 burners out of 4 on the stove that works. Fence is falling apart, fridge and freezer is full of mold. We didn't have a working heater for 2 months. We never even got a key, the leasing manager told me to take the keys out of the lock box hanging on the gate. SMH. Should have been a sign. They had my fridge "cleaned" it's gross, I cant use the water or ice machine because it's full of mold. There was no mirror in my bathroom, there are not closet doors in one of the bedrooms. Do not rent from these people! Or if you do, maybe rent from one of their nicer properties, then maybe they might care about how they treat you if your paying more than $1,700 a month, cause that's what I pay, and they act like I should be hiring people to fix these things myself. read more

My college student was trying to rent an apartment from them for next fall. We filled out the rental application and paid the fee. We got an email saying that the application was being processed, and didn't hear more. I called the number and left numerous messages, as did my son and my husband. no one replied for 10 days. I then spoke to someone who returned my call saying she was referring me to someone else in a different office, Felix. I called Felix and he said we were on a wait list. We then got an email the next day offering the apartment and that an email would follow with the paperwork, which never came. We called and called and called. No one returned our call for days, at which time they said they had given the apartment away. They are either really horrible communicators, which makes me glad my son is not renting from them, at worst they are scam artists charging money and promising apartments that they don't have. read more

This is the worst property management group I've ever dealt with. We are leaving our large unit with them after several years of headaches. Gracy, the property manager, is generally unresponsive on a good day and rude, disorganized, and incompetent overall. NO ONE cares about tenants, only their bottom line. Whats baffling is they don't even care enough about tenants to increase their bottom line. Forget maintenance and if someone is sent to fix an issue, don't expect them to understand how or even what they are fixing. Expect them to enthusiastically take your money. Thats it. read more

Standard, terrible landlord. Incorrect charges, attempted theft from security deposit, very difficult to get ahold of by phone or email for any issues. read more

i lived they for every 5/6 years and every part of their building and management sucks. they're water from plumbing, to temperature, to pressure sucks. they take forever to come fix it and the issue happens literally every 3/4 months. management is lack luster and never actually stays. i had 3/4 building managers before even even moved out. if you're moving to the bay stay away from SG. just look down the review page bruh.. every one is 1star but the what seems to be fake profiles. sg real estate is wack read more

Maintenance is a HUGE ISSUE with this company!!! Terrible, terrible, terrible customer service too. No response to my email until 12 days later when I reached out again. Even after that, when I was told that I was going to be put in contact with someone, nothing happened. No follow-up whatsoever. Very unreliable. Not to mention that the house has a bird mite problem and nothing has been done to fix it! It's been such a hassle trying to care for it ourselves, and I'm sure the agency isn't going to reimburse us for a thing. No history of inspections or building maintenance that we know of, though they make such bold claims on their website. It's sad and pathetic to hear so many stories about the lack of care and greed amongst agencies like these in the Berkeley area... read more