We have an ADU in Rockridge and have worked with 2 property manager/leasing agents. One agent was good, other was awful. We interviewed 6 or so new agents and were not impressed with any of them. We took a dive and signed with Andrea Rentals as a leasing agent. On a scale of 1-10, they are an 11. They beat our expectations on every level. They are true professionals in all aspects of the leasing process: communication, setting a realistic price, creating and posting the ad, writing the lease, screening prospective tenants and moving the tenant in. We gladly paid the fee, feeling we got more than our money's worth. We highly recommend Andrea Rentals as a leasing agent. There should be more businesses that do such a stellar a job. read more

Communication skills. I planned a showing for May 1st at 3pm. I arrived at 2:55pm and spent over two hours traveling just to get a message at 3:14pm with an apology that the property got leased last weekend without any communication about cancelling my appointment; even thought the property is still showing available on Zillow. This is very disappointing and a waste of my time that should not have been wasted. read more

Recently signed a lease to rent a house that was exactly what me and my family were looking for and Andrea Rentals were the fine folks handling the process for the property owners. While we, the renters, just happened to land in the lap of Andrea Rentals by way of falling in love with this particular house, I'm pleased to say that it was a joy to be in the process of getting a new home with everyone there. They were very responsive, warm, personable, professional, and made what could've dragged on whizz by as quickly and smoothly as possible. I've never had a renting process progress as efficiently and effectively as this one! Many Thanks to the team at Andrea Rentals! read more

We worked with Andrea Rentals to rent out a property which we had never done before - and it was a great experience. Knowledgeable and clear, Emily helped us understand the market and best practices, get clear about rent amount, while she also handled all marketing, the showings and lease negotiations with our (fabulous) renters. We were on a tight deadline and she worked with us to try and meet that deadline, which she did - we had our property rented within 2 weeks. They also have a list of resources. Our personal handy person was less expensive than the person they recommended - but she seemed organized and very competent. If we hadn't had our own person we would have felt very comfortable using her instead. We also worked with an insurance agent they recommended and that was a life saver. It is so hard to get home insurance at the moment with so many insurance companies not writing new policies, even our current insurer couldn't write a new policy for us. It was well worth their fee, especially for anyone stepping into this for the first time. read more

Servane was a dream! Very professionals. This group was recommended by our realtor and was very knowledgeable about the Oakland market and also flexible when I wanted to rent a certain way. Not sure exactly what they did but we found our tenants within hours of listing. We have so many pictures documenting the place, tons of paperwork I didn't want to spend the time putting together, and amazing tenants!! Will continue using their service- also love the one time fee versus ongoing fee (hopefully our tenants stay for a long time- they're great!!). read more

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We had about a month to find, rent, and move into a new house. We were also literally a handful of days away from having our second baby: there was no way we had even a spare nanosecond or erg of energy to devote to a housing search. So we engaged Andrea Rentals. A week later, our agent found us the perfect house: it fit all the criteria I'd outlined in the neighborhood I wanted, and it was beautiful. But after submitting our application, there was a brief moment where it looked like we were on wobbly ground; in response, the entire team at Andrea Rentals pressed our case with consummate professionalism, diligence, and alacrity. We were approved within a day. If you're a renter faced with a high-pressure, time-boxed scenario, I would absolutely recommend contacting Andrea Rentals to solve your problem for you. The process is transparent and straightforward, and the staff is efficient, knowledgeable, resourceful, and a delight to work with overall. Looking for housing can be incredibly stressful, but with Andrea Rentals, it doesn't have to be. read more

Emily and crew did an incredible job from start to the finish line in renting a home in the diverse Fruitvale community. Through much work and many showings they found a nice qualified family. Laura was great in making sure all the lease was correctly completed. And did I mention they were all great women to work with. read more

Moving is hard: finding a reliable, good tenant when you have never been a landlord is even harder. Fortunately, Andrea Rentals was available to help us through the process, from setting a competitive rent to marketing the house to screening tenants to doing the final handoff/walkthrough. They are fair, reliable, competent and skilled - highly recommend the team! read more

Always a pleasure to work with Andrea and her agents! I've rented my property 4 times with her and have found perfect tenants each time. No hassle over details! read more

I appreciated Emily's communication so much! She was clear, prompt, and patient, which made the process of trying to find a place in a new city a lot less stressful. She even made the effort to arrange a virtual tour for us with her colleague Lena, since we weren't in town to see places in person yet. In a sea of potentially sketchy rental arrangements, I found AndreaRentals to be reliable and trustworthy. Thanks, Emily! read more

Caitlin and Lena helped me find a house to rent in Oakland. They were amazing. They sent me listings every day, all matching the requirements I had given them. They helped me sort out which properties I should visits, and set up the timings with the landlords. They asked the landlords questions which I didn't think of. They took the stress of this process off my shoulders, and saved me large amounts of time. I can't recommend Andrea Rentals enough. read more

This last month, I used Andreas Rentals for the 2nd time to find a tenant. Servane was communicative, helpful and prompt. Andrea, the business owner, on the other hand, was arrogant and full of attitude when her office made mistakes on the lease... not minor mistakes, but big ones. The wrong bank information on the lease! She called *NOT* to apologize for this bad error, but rather with a huge amount of attitude and arrogance. Wow. Your team did not communicate with each other and got basic lease info totally wrong... and you call ME WITH MAJOR ATTITUDE? Seriously? "We handle hundreds of leases a year...." Ummmm... so if you're so good at this then why did you get the basic financial info WRONG? This kind of totally unnecessary drama is exactly why I hired someone to do this work for me. Ugh.... I don't recommend working with Andrea. If you do, do not rely on Andrea to get the lease right even the basic info. Make sure YOU proof every line very carefully and be prepared FOR A TOTAL ATTITUDE PROBLEM when dealing with Andrea. UPDATE: The next week. I got an updated lease. The bank info was correct in BOTH places. Now, the address was wrong.... the address folks. AND the tenant names from another unit in the building were left in. Basic fill in the blanks here and still getting it wrong. I feel like I need to micro-manage and should be paid for my part of this workflow. UGH. Revised score from 2 stars to 1 star. read more

The whole team at Andrea Rentals was great to work with. They rented my place very fast, found a great tenant, and at a great price. They helped with directing what needed to be done to get the place ready. Even pushed me a little when needed because they rented it so fast. They were better than any realtor I have ever worked with for rentals. Rentals are their business and they are awesome at it. Highly recommend. read more

I highly recommend AndreaRentals. They made the process of finding a renter incredibly easy and managed the process from start to finish. Caitlin took phenomenal photos of the house, quickly advertised the rental and found a qualified family within a few days. When the home was ready, Caitlin handed over the keys to the renter and completed the walk through. I would not hesitate to use this company again. read more

Andrea Rentals is amazing full stop. They helped us tremendously to find renters for our house in Berkeley. They did background checks, helped with tons of guidance, and have been wonderful through the entire process. Our renters have been a perfect match for our house. We are so pleased with them. Stop reading now and contact them. read more

Andrea rentals is a great team. I was renting our family home which had never been rented before. They first came by and gave me a consultation, advising on pricing and other things to consider which was extremely helpful. Then when I was ready, they took over the process and facilitated a great rental with a wonderful new tenant. They were a pleasure to work with very straightforward and all around Good People!!!! read more

We needed a place to live while our Berkeley home was in renovations -- we did not want to negotiate CraigsList or Zillow on our own. Andrea Rentals was the perfect way to do this! On the ball; organized; good listeners; flexible; smart. read more

I can't praise enough Andrea's rentals and especially Emily, who rented our house in less than a week. The whole process was very easy, and we didn't have to do anything. The rent was more than what we expected. Highly recommended! read more

We recently (June 2016) applied for one of Andrea's listings as potential tenants. To summarize, the process had its ups and downs: Ups: - Scheduling a viewing of the property was straightforward and quick. - Andrea was quite cordial and personable. - The initial process and necessary application documents were made very clear. Downs: - After we had filled out an application and paid the fee, there was a lack in communication regarding the status of our application. We filled out the application on Thursday and were told to expect a response by Monday. After having not received any communications by the end of Tuesday, we reached out back to her (at the end of Tuesday) and were later told that the landlords had ended up choosing other applicants. From our point of view, the lack of communication after sending in the filing fee made the process feel like a con and led us to question whether the application process was actually legitimate. As a suggestion for future improvement, continued communication and openness throughout the process would be appreciated and would help validate the sincerity of the operation. Cheers, ~Andrew read more

Andrea Rentals posted a beautiful house for rent. I reached out immediately, Servane responded immediately. We did a video tour (COVID-19) and scheduled for the first avail in person tour. We filled out the application which required us to submit photos of ourselves in addition to the ids and submitted it in advance of our in person tour. She said our application looked good, (more than) met all the criteria and then shortly after sending the application (with our beautiful brown faces showing in the photos) to the owner Servane called, very apologetic and said inexplicably that the owner had decided to remove the property from the market. You decide - classic housing discrimination or flakey owner? It now shows on Andrea Rentals as rented. read more

As a landlord, finding the right fit in a new tenant is important. Andrea Rentals seamlessly lists our unit, shows to prospective tenants and evaluates prospects. They make the process a breeze for us. read more

I have had with Andrea Rentals help me rent out my home numerous times and every time it's been a pleasure. They are very professional, and great to work with. Most importantly they find great tenants and handle everything for you. Highly recommend. read more

Andrea Rentals is simply fantastic. Servane was incredibly helpful, professional, and responsive. Despite the awfulness of the East Bay rental market, as well as the precautions necessitated by COVID, this is the best apartment-renting experience I've ever had. read more

Business as Usual: Adequate Service and Housing for the Very Few [GRAD STUDENTS BEWARE] My partner and I recently applied for a 1 bedroom apartment through Andrea Rentals. We are both Ph.D. students, so our income is low; however, we both have excellent credit scores and had a co-signer (who is a medical doctor and thus makes good money). We were also prepared to move in whenever the landlord wanted. In short, we seemed extremely qualified to take on the lease. Nonetheless, after taking a tour, we were asked by the agent, "Do you have any sources of income besides those listed on the application?" We answered honestly (no), expressed our interest again, were told that we were the ONLY applicants and that would hear back in a few days. In fact, the agent made it seem as though we had the apartment secured and that consultation with the landlord was a mere formality. The promised day came and went, and so we contacted the agent again. When she responded, we were informed that, magically, several applicants had appeared, and the landlord decided to go with one of them instead. We were offered back our application fees, which meant that our credit was never even processed. After asking for an explanation, none was given. We can only conclude that, upon seeing our income, and in spite of our record of conscientious financial activity (and having a co-signer), we were denied the apartment. I cannot determine the precise legality of the situation, but it appears that they sat on our application until other interested parties came along. It was especially galling because the agent so grossly misrepresented our chances for approval. It just goes to show that Andrea Rentals is yet another arm of elitist landlords who refuse to rent their precious apartments to anyone below a six-figure income bracket. I found the behavior of the agent (and by extension, the landlord) despicable and dishonest. If you are a graduate student, be warned that Andrea Rentals will not treat you fairly. read more

Andrea's Rentals are the best. Helpful and beyond knowledgeable. They go out of there way to make sure you end up where you belong. They made moving way less stressful. I cannot recommend them enough. read more

Servane helped me find a place to live when I moved out here from Kentucky. I had no idea just how much help she would be and what an incredible woman she is. I don't know what I would have done without her! I cannot say enough kind words about her or Andrea Rentals. I highly recommend this. Thank you for all you have done for me! You will not be disappointed with Andrea Rentals. Best decision I could have made! read more

AdrienRentala rented out my home twice now. Excellent service for me and the renters. I recommend them strongly.

Andrea Rentals provided everything we needed: an experienced agent who knew the neighborhoods, a focus on the features most important to us, and a kind and professional manner. We viewed apartments every week until we found the right apartment. They wanted us to find an apartment as much as we did. I had a challenging situation that could have posed a problem, yet I found Andrea Rentals responsive, flexible, and very professional. I would give them six stars if I could. Linda read more

I'm used to listing my own rental properties but couldn't deal with a turnover last month, but I need continuity of cash and excellent, qualified tenants who'll take good care of my nice places. Servane Valentin at AndreaRentals came over, assessed the property and gave intelligent advice. Within a week of listing, I had a nice qualified tenant who's a good fit for the property.They use electronic applications, screening, etc., and Servane was right on it, keeping in touch with me and the applicant till all paperwork was done, promptly and professionally. Very useful service for a landlord or tenant, and worth the money, in my opinion. read more

Excellent service. Great communications, realtor listened to feedback, quick turnaround, set realistic expectations, good advocate and negotiator. Not cheap but good value. read more

Andrea and Servane took over when a former broker basically failed to get me a tenant for over a month. They were really honest with me about pricing, and what improvements I'd have to make to my apartment to get the place looking good to rent. Within 3 days they had showed the apartment 7 times and secured me an qualified, potential tenant, and within a week; I had a security deposit, signed lease and first month's rent. They're also just really fun women who know the East Bay, especially Oakland well, and make prospective tenants feel really comfortable. My only regret through this painless process is why I didn't start with Andrea Rentals sooner! read more

We have been fortunate enough to be able to relocate to Paris and to have Andrea Rentals do a lot of the heavy lifting necessary to rent our Oakland house. From marketing the house, finding and vetting the tenants and preparing all the necessary rental documents, Andrea Rentals is invaluable. This review is based on three separate occasions when Andrea Rentals did the job! read more

On the recommendation of a friend, I recently used Andrea Rentals to help me find a tenant for a rental in Rockridge (Oakland). I was extremely pleased -- impressed with the overall responsiveness and professionalism, as well and the organized and knowledgable staff. After my initial message, I promptly received a call from Andrea; then afterward worked with the agent Servane and received good support from office manager Laura. Best of all, I had a number of excellent prospective tenants to choose from and am delighted with the final outcome. Definitely recommend Andrea Rentals! read more

Andrea Rentals and agent Servane Valentine with whom we worked were amazing. Servane put us in contact with a contractor who helped us get our Condo ready in record time. The honesty and integrity of the company were evident from our first conversion. We had complete confidence in what they told us and were never disappointed. Servane knows the Oakland market like the back of her hand. She told us what we could expect to rent our condo for and two days after our condo information was put up on rental websites, it was rented. We now have the most wonderful young couple living in our rental. We feel so lucky that we worked with the competent and reliable people at Andrea Rentals. read more

Fabulous experience (!!). I received high-level customer service from the initial call when Laura managed the intake, to my phone appointment with an agent, Servane, just a few days later. Servane nailed my preferences for a rental and, literally, within 4 days of our phone call, she arranged two viewings of townhouses, the first viewing being the one I chose to rent. She contacted the property company right away and was able to schedule an appointment on the Friday before the Monday the company said they were taking appointments. We met the owner, I could tell he clicked nicely with Servane, and I sensed he enjoyed our interview. Servane suggested I "sleep on it" (no hard sell), and on Saturday, I let her know I wanted to move forward. I completed the application, and I was on my way. Servane stayed with the process to the very end, and I came away feeling that my contract with Andrea Rentals was well worth the cost. I realized what was truly a leap of faith - to move to a new place I felt I could call "home" within a 6-week period - and I'm sooooo happy with my new "home". It's a blessing and my sincerest gratitude to Servane and Laura (and my property owner!). read more

I cannot say enough about what awesome service I received from Andrea at AndreaRentals. I live in NY now and she was recommended by someone at my building's HOA as I was looking for a new tenant. Within a week, she had qualified applicants for me to review. The new lease is now signed by both me and my new tenant! She saved me tons of headache and a trip across country. I would definitely use her again. read more

We couldn't be happier with Andrea Rentals! Everyone who works there is friendly, knowledgable, and professional. We used Andrea Rentals to help us search for a rental property from out of state and I honestly don't know what we would have done without their help. Because the rental market is so competitive and moves really quickly, it was so helpful to have someone on the ground touring properties on our behalf and advocating for us in the application process. It would have been difficult to get our foot in the door without the help of Andrea Rentals. Our new landlord also mentioned how nice it was to have someone facilitating the lease signing process between parties. We are so happy to have found a place that checks all of our boxes! Servane was also so helpful and patient with us as we asked a million questions. She gave us great advice and counseling throughout the process and was incredibly responsive. read more

I checked with several agencies before selecting Andrea Rentals and I certainly made the best decision. I worked most closely with Laura and Servane who advised me, and found me three excellent candidates to chose from. I went with the one we both liked best and could not be happier. In the middle of buying and moving into a new home and needing to rent out my current home for only one year until my son can move in, I was lucky to have the stress and work of renting out my home taken off me. Servane came by for an assessment of my home and helped me figure out how best to stage it, which mostly meant removing items and leaving room for the new renters to imagine themselves in the home. From the time she came to take pictures of the home, after I had had time to cull out some of my belongings, until we found a renter who made the deposit to secure the home was one week! Now I can pack and clear out the house and feel at peace. The new tenants seem perfect. I couldn't be happier and cannot say enough for the value of this service, which was a surprisingly pleasant experience. read more

I called Andrea and Servane at 5 pm with a cry for help to find an apartment in the East Bay. By 9 am the next morning we were sitting down with a cup of coffee, 2 viewings scheduled and 4 more phone calls in the works, all while getting to know each other and how the rental/relocation process worked (since this was a first for me). Andrea and Servane took ALL of the stress off my shoulders and did all of the work; they are simply AMAZING. I told them my ideal living situation (which was a little unrealistic and I knew it) and they managed to find it for me within 48 hours... signed, sealed, delivered! Their main focus is YOU and what YOU want, they will not push you to sign something that you are not comfortable with. They know how incredibly competitive the East Bay is and all the right questions to ask and facts to give especially when you don't. You can reach them any time 24/7 and they will be there to help you, answer questions, and calm your nerves. They will also be there for you even after you sign your lease if you need any advice or help; they truly care about their clients' happiness and wellbeing. I would not be in the apartment that I have today if it was not for Andrea and Servane! read more