Five Stars - Because They Truly Earned It…read more I recently visited Sierra Vista Complete Care for an employment physical, and what began as a frustrating situation became one of the most unexpectedly positive experiences I've had -- not just in customer service, but in human experience. When I arrived, I learned I had an outstanding bill I didn't know about. I was stressed, surprised, and admittedly irritated -- not at the staff, but at the situation itself. Even in that moment, the front-desk team handled everything with such patience and grace that it completely shifted the tone of the visit. They were calm, kind, and compassionate when they absolutely could have mirrored my frustration. Instead, they chose empathy. They chose understanding. They chose to treat me with dignity at a moment when I was overwhelmed -- and that meant more than I expected, especially since the bill was mine to take care of. I want to emphasize this because it matters: people always have a choice in how they treat others. These amazing women chose to elevate the situation instead of escalating it. That is rare, and it speaks volumes about who they are. And if any of the staff see this, I hope you take a moment to reflect on how powerful your kindness truly is. Taking those few extra seconds to treat someone gently when they're stressed or overwhelmed can change their entire day. You never really know what the person across from you -- on either side of the desk -- is going through. My sincere thanks to the incredible women at the front. What you did wasn't just good customer service -- it was good humanity. And it was deeply appreciated and will be remembered.

Broke my foot. Called for an appt after I was at Emergency. They couldn't fit me in for 3 weeks,…read moreand said to come by and wait as an Urgent Care patient. I couldn't get up and down even a curb, my leg was aching even when it was elevated, and my cast was falling off. Great patient care, folks! (Yikes ) I ended up finding another PCP that could get me in within a few days of the 1st of the month. No compassion at all. Its sad that our medical care is so crappy and good care is not consistent and hard to find *sigh* As for the daily operations, without requesting it or having seen a doctor there, Vista Care sent my hubby a Cologuard box with instructions to send in a sample. Well, my hubby's proctologist previously told him that with his history, he has to get colonoscopies and that he should not rely on Cologuard! Seriously. What a waste of product, and it's now in the trash. Vista Care does not care about your health or you as a person. It's all about the number of patients they see per day and forcing products on patients whether or not they should be using it.

I had the pleasure of meeting Dr Marler yesterday and his staff. I felt immediately welcomed and…read morenot rushed they took the time to answer my questions and really dig to see if there were other things going on. I look forward to continuing my journey of improved health through elevation Physicians.

Great office, Amber at the front desk is so much help. Dr.Marler is a amazing doctor, he listen to…read moreyour concerns, and if he feels test need to be run. He gets it going right aways. Very comfortable talking to him. Great staff

I have been seeing Dr. Mark Vaughan for 20 years. I recommend him highly. Great care from him and…read moreall the staff, which is growing.

These guys are amazing! The entire staff knows how to treat patients, and that is first and…read moreforemost, as real people. They do everything but say "let's be friends," yet you leave your appointment feeling that they might as well have said that, too! You may meet Reena or Ian or Dr. Vaughan himself, but you will get the same feeling from all of them- professional expertise first, with a general feeling of welcome and a listening to what you have to say. I've had two visits, and am very impressed, especially having received less than pleasant experiences elsewhere. I'm sold on these amazing people.

I can't say enough good things about Dr. Bradshaw. Highly impressed with the 7th grade checkup she…read moreprovided for my daughter. I have never in my entire life seen a pediatrician who cared so much about her patients. The extended time she took to explain everything teen with my daughter was amazing. She went over breast exams, boy pressure, periods, how to identify depression etc etc.. highly recommend Dr. Joyce Bradshaw. And Thank You for taking so much time with us for this checkup. WOW!!! Keeping it real. Love it!!

Dr Bradshaw is my daughters doctor and we are very happy with her. She's got great bedside manner…read moreand good with kids. So glad we found her! Will be sad when we need to find a new doctor because my daughter has outgrown her.

Dr carpio is very attentive to my concers regarding health and lifestyle issues…read more He listens, doesn't force anything on me just gives me the information and we decide together the best approach. I highly recommend him as a family doctor!

This experience is about Dr. Carpio, how he handled the situation and Sutter Medical as a Medical…read moreGroup. My family had to find a new primary care physician. Haven't done this in 15 years. Dr. Carpio's office said the final step was to come to their office for an intake appointment. Mind you, we had NO MEDICAL NEED TO DO THIS. The three of us went and had our 8 minute "nice to meet you, quick medical background review" appointment and went home. We were billed $800 for these appointments. With a high deductible plan, that comes out of my pocket. $800 for an appointment we didn't need. SHAME ON THEM. A fee was never discussed beforehand and I never assumed there'd be a charge since we DID NOT ASK FOR OR NEED THE APPOINTMENT. Worse yet, Dr. Carpio refused to return the multiple messages i left for him to discuss the matter. I won't even go into the BS "coding" that was done to "correctly" bill the appointments. The coding referenced things that weren't even discussed in the appointment. Dr. Carpio is part of the problem. Charging/coding for things that were never discussed to justify a fee. It's not how a normal business is supposed to run but it's how we've all accepted the medical/insurance industry runs. We've since found another primary care physician and the last thing their intake person told us prior to hanging up the phone was "you do need to come in for an appointment to finalize your onboarding as new patients but LET'S WAIT UNTIL YOU ACTUALLY HAVE A NEED before we do that." I will never go to SUTTER or DR. CARPIO again. Other medical groups and doctors offer the same level of service at a much more affordable price.

Great place for native Americans.. appreciate this clinic being here, have been going all my life .read more

Horrible. They don't even read your chart or document the visit correctly. I have had a referral…read morewaiting since July 16. This place does not care about their patients, they treat you like a customer. You'll get maybe two mins with a doctor who doesn't care enough to even look at your chart. They also like to change your appointment time last minute without approval or notice, this has happened more than four times.

One of the best Dr's in this area. If your a patient of Dr G…read moreyou get it. He is what a real dr should be. Great listener...and does what you need to be done period. He is a great person and better yet an awesome Dr. I have had plenty of dr's in all my time and with all my issues and hes a keeper !

AVOID AT ALL COSTS I…read moremean this with no exaggeration whatsoever: I have never been so insulted, belittled, and infantilized by a medical practitioner in my entire life. This sorry excuse for a doctor does not give a rat's rear end about his patients, just their/their insurance companies' $$$. For my first appointment with him, which was the first time I was able to see a primary care doctor in a couple years, I needed a referral to a neurosurgeon for a very obvious spinal problem that I have from failed back surgery. Dr. Groan-felt here spends about 12 of our 15 minutes together going over my medication list (which I had gone over twice with the MA already) and then gives me the sorriest excuse of a physical "examination" I've ever seen, i.e. I got up on the table, was not even asked to remove my sweatshirt, and he listened to my heart/breathing for maybe 30 seconds, after which I was rudely dismissed. At the end of an appointment, especially for a new patient, I think most any doc would ask something along the lines of "do you have any other questions or concerns?". Dr. G? Not a chance. as soon as we hit the 15-minute mark on that appointment he handed me a lab form basically shooed me out and told me to come back in three weeks. Indignant, I asked if he was going to give me the referral to a neurosurgeon. He said we'd talk about it in three weeks, and when I pushed harder he condescendingly offered to write me an X-ray order, as if I didn't have X-rays, CTs, and two MRIs from the past year. Merely having the radiologist's reports for all of this was not enough, either, and he insisted he see the images himself before giving me the referral. What a petty, sad, miserable man to indulge in such schadenfreude. Oh, and after all that time spent going over my medications, my prescriptions never got sent in. It took six phone calls over seven days for his genius of a front office person to figure out she'd sent them to not just the wrong CVS, but one that had been closed for over a year. And the whole time she was convinced it was somehow my fault... Run far away; go see literally any other doctor.

Dr. Ogilvie became my doctor after my doctor retired. I didn't think anyone could ever replace Dr…read moreDolkas. But Dr. O. has proven to be a good doctor. He does not pretend to listen, he actually listens. He makes sure before I leave his office that all my issues are covered. I appreciate his help and care. He's a very good doctor.

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Patrick D. Ogilvie provides…read morepersonalized, patient-centered care with a focus on your long-term health and well-being in Auburn. As a specialist in Family Medicine, Dr. Ogilvie takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Ogilvie is committed to helping you stay healthy and feel supported.

I would never recommend Dr Dunn nor would I ever trust him to be my doctor again. 15 years ago he…read morewas my OB GYN and delivered my son at Sutter Auburn Faith, I was on maximum pitocin for 96hrs, I demanded a C section as my son was in distress, this sob came in and tried to make me push when I was OVERDOSED on IV pain medication and a failed epidural. He forcefully pulled my son out of me causing severe trauma to both me and him and then proceeded to stitch me up WITHOUT ANESTHESIA I was screaming and he kept going while nurses told me to quiet down. I have so much birth trauma from this negligent OB, he ended up losing his OB license shortly after the birth of my son as he was responsible for further negligence with other mothers & babies. You are better off going to absolutely anyone else besides this man. I really liked him up until my induction and delivery where I clearly didn't matter. Horrible doctor that left me refusing OB care for YEARS after.

My wife had an URGENT REQUEST to be seen and was referred to this office. 5 days and We haven't…read morefrom this office. We have since called and left several messages.. finally (after we called our insurance company out of concern of no contact.. they finally connected us to the office. "Rebecca" then went on to tell my wife that they would not accept patients from "out of the network" (we are Nevada county v Placer county). This was an URGENT referral from our PRIMARY DR and they waited 5 days to tell my bedridden/surgery needing wife that she needs to go back to her primary and get another referral! My wife was crying hysterically and Rebecca hung up on her! When I called back to get her information to file an official complaint, she said it wasn't necessary and that's she "might consider asking the Doctor if he would make an exception for her" if I "stopped being upset". What kind of uncompassionate gate keeper is SHE?! To base an URGENT surgery request on my attitude toward the situation? Terrible human. I will be doing everything I can to get the word out about this office, specifically "Rebecca, last name doesn't matter". **To follow up. Rebecca saw this yelp and left a scathing review about my wife and I on my wife's Patient Portal!! Stating that we need to be spoken to about our behavior before scheduling her!! I can't believe people like her are in charge of peoples life or death! Shame. ZERO!

You will never find a better doctor anywhere Judi is amazing. . She always takes her time with you…read moreand she really cares about your concerns. I had the privilege of having her for my gynecologist for years, but then had to move away and change my insurance. Sad day.

Dr. Wright is an excellent doctor! I have been going to her for 15+ years and she is not only a…read morethorough and competent doctor but a caring person. She takes the time to ask me every important question necessary to understand me and who I am. She is so easy to talk to because she really cares about me! She always answers all my questions and addresses my concerns! Dr. Judi Wright is an outstanding doctor!