Late last year, I purchased my dress from this shop and initially had a good experience. Unfortunately, everything changed once alterations began. When I purchased the dress, I specifically asked Kelly, the owner, if certain adjustments could be made, and she assured me they could. At my fittings, I raised concerns about the fit and alterations, but things continued to get worse. At one fitting, I was placed in the back in this little room where the seamstresses work on dresses because Kelly was overbooked, which was disappointing because I wasn't getting the full experience, but I was still willing to trust the process. At the next fitting, the dress was sliding down so bad. Kelly insisted the torso needed to be taken in, despite the dress already being very tight and me knowing I wouldn't be able to move if it were any tighter. There were also other quality concerns with the alterations. After that fitting, Kelly contacted my mom and decided to refund the alteration cost and have us go elsewhere because she didn't think she could make us happy. This was only one month before my wedding. I wasn't that upset because I just wasn't happy with the work and was considering going to someone else anyways. We took the dress to a seamstress with over 40 years of experience, who identified significant fit issues (way too big at the top and way too tight at the torso- which is exactly what I'd been telling Olha and Kelly all along) and it needed to be completely deconstructed and reconstructed to fit properly. Because this was so close to the wedding, my mom and I ultimately decided to purchase an off-the-rack dress that required minimal alterations. It was heartbreaking because I truly loved my original dress, but the alterations had left it in a condition that made it impractical to wear. I've since tried contacting Kelly about a refund for the dress itself, as the alterations left the gown needing extensive and significantly more expensive work than standard alterations. Unfortunately, I've received no resolution. As a bride, your wedding dress is incredibly important, and this experience was extremely stressful and disappointing. This was the worst part of my wedding planning process and this should've been one of the best parts. On a final note, Kelly also blocked me from the shop's Instagram after I voiced my concerns and emailed her about the situation. ‍ Overall, gorgeous dresses in this store but just in the wrong hands. Definitely do not recommend for alterations read more

If I could give 0 stars I would. Went to Sew bridal to purchase a wedding dress for my daughter. The dress came with straps. We asked if the dress could be made strapless and the owner Kelly said yes, so we trusted her and it all went downhill from there. Their seamstress could not get this dress right. We were on the third of four fittings and the dress still needed a lot of work. My daughter kept on expressing her Concerns about the dress, not sitting right and feeling like it was slipping down and they kept trying to make it tighter in other places that were too tight already. There was only one fitting left so of course my daughter got emotional and Was very nervous at that point And instead of comforting her and making her feel confident about the dress We were told to take the dress to another seamstress. Instead of just being honest and saying they couldn't do the job because obviously they couldn't. They put us in this predicament. This is all happening one month before the wedding So imagine the distress we were under. We took it to an experienced seamstress who Who was recommended to us and the second my daughter put the dress on she pinpointed everything that was wrong with the dress. Basically the top was way too big for my daughter and at the waist was way too tight. The dress had to be reconstructed from the top to make it fit right but obviously that was too big of a job for them so instead they decided blaming my daughter, and her emotional state was the right thing to do. Do yourselves a favor stay away from this place. Instead of going through all the reconstructing of the dress we ended up buying another dress off the rack at Here Comes The Bride. They were so helpful And the staff was wonderful, unlike at Sew Bridal read more

There is a reason why the best review for this bridal shop is the owner's sister. If you can alter or purchase your dress anywhere else, I suggest you do so. In summary, my experience fell short of what one expects from a boutique shop. While we are expected to pay boutique prices, boutique service is not what is provided. I purchased my wedding dress here because I love supporting local, women-owned business. Well, after months of not receiving any communication as to when my dress would arrive, I contacted the shop. I had to follow up with the store on MULTIPLE occasions to get an accurate date as to when my dress would be in. When my dress finally arrived, I went in for alterations and Kelly said the cost would be over $1,000 after already spending nearly $3,000 on my wedding dress. The sales rep originally told me alterations would be about $500 so when Kelly casually told me the alterations total I was shocked. More than double what I was quoted?! I don't have parents paying for my dress so this is all coming out of my pocket. I asked, because I purchased the dress in her shop, if there was any kind of a discount to which she swiftly replied, "No. Absolutely not." At that point I tried to rack my brain as to whether I'd be able to come up with the rest of the money and said I wasn't sure and that I'd need to take the dress and figure something out. She rolled her eyes, stormed off, put my dress into a bag and said that if I came back for alterations, I wouldn't have it in time for my trip to Spain (I'm having a destination wedding). I felt like she was trying to scare me into leaving the dress with her, which is really messed up. What started as a sweet moment in a nice shop was ruined once Kelly got involved. UPDATE: I found a shop in Riverside who will do all the work needed (hem, bringing in the waist/bust, AND adding sleeves) all for under $300. I also found matching fabric for my dress at New Rainbow Fabrics for $25. You can do much better than this shop. read more

This was my first dress shopping experience and Maggie made me feel so comfortable. The experience was so fun and all the dresses are so beautiful. Maggie was so sweet and didn't pressure me, which is an experience I've heard other women have had at other stores. She did a great a job narrowing down my selection. read more

From my first appointment at Sew Bridal, Kelly made everything so comfortable and easy. She had picked out many dresses for me to try and then let me look through as well. Kelly had champagne ready and a positive and energetic attitude toward the process! I started looking for a dress a few months later than recommended (quicker wedding) and Kelly really helped me with my timeline for getting my dress ready in time! I found my dream dress at Sew Bridal but had some ideas to make it even better and Kelly was open to helping me make all of the changes. She made sure everything came out absolutely perfect and it was an amazing experience. She also took a piece of my grandmas dress and stitched the date my grandma wore hers and the date I wore mine in blue as my something old and something blue, which was so special. I highly recommend Sew Bridal! Full disclosure, Kelly, the owner is actually my sister, which made this experience even more special and amazing to me. I have watched Kelly make her dream a reality with Sew Bridal and through Sew Bridal help so many people look and feel confident and amazing on their wedding days. It was really a wonderful experience to be able to be her costumer! read more

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I am "sew" impressed (see what I did there?) by the quality of care and attention from the team at Sew Bridal! They really make you feel like you're the only client with the 1:1 time with the stylist and SO comfortable during such a stressful and important commitment - honestly more than picking a husband. I was also surprised by the gown selection - I definitely recommend that brides stalk and follow them on Instagram to get a peek of what's in store. Honestly I found Kelly so relatable and funny, like we were actual friends even before I stepped foot in a dress. Now they just need to start selling MOB dresses!! Thank you Sew Bridal! read more

kelly is the best! She is so patient and friendly. I had the best service there! And they have so many gorgeous dresses!

Were so upset! My daughter tried reaching out to them to cancel appointment because she found her dream dress the day before. She also tried emails. No one ever responded. Then I also called myself. They had the nerve to still charge my daughter the 50.00 cancelation fee. And my daughter STILL hasn't received even a courtesy call from them. Super unprofessional! Does not cultivate community business. 2 other dress shops had NO PROBLEM with a late cancelation given she had already found her dream dress. Shame on Sew Bridal! read more

My future sister-in-law bought her dress from Sew Bridal a few weeks ago, not this dress but another one! The selection was great, the owner Kelly was so kind and the price point couldn't be beat. There were 5 of us there and we could all sit and watch her. We were allowed to takes pics and videos which a lot of bridal salons don't let you do. Please be sure you book an appointment as they do not take walk-ins. We had a wonderful time and hope many other brides check out this store. Thank you Kelly for creating a wonderful buying experience! read more

Sew Bridal - Beautiful dresses! - Bridal Near Me - Chicago, Illinois

Do you ever feel like a champion mother and amazing small business owner, taking care of business super effectively... and then realize you forgot to get your matron of honor dress altered and the wedding is in less than 2 weeks? Well, that was the fun spot I found myself in. Luckily I have a dope neighborhood group and a couple people recommended Sew Bridal. I gave her a call and Kelly was able to get me in for an appointment with the promise of having the dress ready with a few days to spare. She was super friendly and did an amazing and timely job altering my dress. It was a fantastic experience and I would recommend her services to anyone. read more

I had a less than stellar experience at this shop last summer. I came in looking for alterations to a bridesmaid dress (shortened straps, hem, slimmed skirt) and was quoted a very reasonable price and timeframe by Kelly. When I came to pick the dress up the straps had not been shortened, so Kelly quickly took the dress in back and made the adjustment. I blame myself for not studying the quality and detail of the other alterations before paying & leaving the shop. Had I done so, I would have seen that the hem was poorly serged, not rolled and sewn; and that the 1-2" of additional skirt material (on each side) was not removed, but simply stuffed inside the new seams. The hastily done strap adjustment made the bodice of the dress crooked and very unflattering. When I tried the dress on for my mom her first response was " How quickly can you get another one?" I considered bringing the dress back to Kelly to address her mistakes, but due to timing as well as the high stakes of this being my sister's wedding, I ended up taking the dress to a different, very experienced seamstress who was horrified by the quality of the alterations done at Sew Bridal. I have learned that just because someone charges for their services does not mean they are a professional, or that they provide quality work. If you are looking for a seamstress who will provide guidance regarding proper alterations to suit your body, and not just someone who runs a few seams through a machine and calls it done, then don't go to Kelly at Sew Bridal. read more

Kelly took almost a foot off of my wedding dress while keeping the detail of the skirt. I am only 4'11" tall and even with 5" heels the dress was terribly long. She hemmed it, moved my pockets down so I could keep them as well, and added a beautiful bustle! I am looking forward to having her revamp my gown into a cocktail dress soon! Don't think about it, just book her!! You won't regret it! read more

Sew Bridal - The dress fit like a glove! - Bridal Near Me - Chicago, Illinois

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I would send anyone here for any of their sewing needs. Bridal yes, but so much more! A belt fixed, a shirt made, just say yes!

Kelly is magic and i was over the moon with my experience at her salon. She worked her magic on my dress and i got endless compliments. She was a dream to work with and was so patient and listened to all of my needs. She really did make one of the most stressful parts of a wedding so painless. She also altered my bridesmaids dress for me and my flower girl's dress and she did amazing! I will forever recommend Kelly to anyone i meet! The quality is exceptional and her positive attitude and genuineness makes the atmosphere so comfortable and fun. read more

Sew Bridal - Wedding Dress - Bridal Near Me - Chicago, Illinois

A huge lesson I've heard from getting alterations done is to not skimp. I had a minimal work that needed to get altered so I was under the wrong assumption that very few things could go wrong. For a bridal alteration, I value the experience through two things: the customer care and the quality of the alteration. From the moment I stepped in, the experience at Sew Bridal felt very impersonal. Getting a wedding dress fitted is a highly personal experience - I was hoping for guidance on how much to take in, how to care for it, direction etc. Kelly didn't provide much direction or clarity on this from the get go. Getting bridal alterations requires trust and I felt unwelcome when I stepped into the door. I was unsure if it was the right alteration, fit, etc. During my second fitting, the train got dirty due to the unclean floors. The floors here are incredibly dirty, with dust, glitter, dirt, all over the floor. It's perplexing why a wedding dress alteration store which will inevitably have trains on the ground doesn't vacuum the floor. As for the quality of the work, there were a few mishaps that occurred - for my second fitting, a red stain occurred on the strap, and the hanging loop was missing. These are minor things that require attention to detail. Overall, I wouldn't recommend Sew Bridal purely due to having more peace of mind. I'm really disappointed because this place was well spoken and didn't quite deliver. read more

Sew Bridal is fabulous. It is so easy making appointments and the owner, Kelly, does fantastic work. We had so many weddings in the family this year and she helped alleviate the stress of alterations. read more

I brought my daughters dress in to be altered and told the owner that I did not want to pay over $150 for alterations. I flat out told her that if it would cost more than that, then I wasn't going to do it. She quoted me 150. We came back for the second fitting and the dress was bulging on the sides so she said she would put a couple darts into the dress and when I came back to pick it up, she charged me extra money for it. She didn't say on the first visit that there may be extra charges if it didn't fit right away and she didn't say anything about extra charges in the second visit. My daughter confirmed this when we walked out of the store. I'm mad at myself for even paying her the extra money. It's very disappointing and unprofessional to do something like this, especially when you are the owner of the shop. Had she communicated that to me from the beginning, I would've never done the dress because I was very clear about it. read more

I can't even explain how amazing my experience was with Kelly!! Her shop is not only beautiful, but she made picking out my dream dress so fun! She wasn't pushy & was so knowledgeable & helpful :) I couldn't recommend her enough! read more

I've had two bridesmaids dresses altered here. When Kelly altered my first dress, upon trying it on I noticed that the hem was uneven. She did fix it and I returned the next week to pick it up, but felt that the overall hem was then too short. My second dress involved another hem, as well as taking in the bodice. When I tried it, I noticed that the bodice had not been taken in as discussed. I was going on vacation the next day, and the wedding was the following week, so no time to take it back. Disappointing overall, and will not be returning. read more

Once I picked and purchased my wedding dress, I was riddled with anxiety related to altering my dress! With how expensive it can be and horror stories you can find yourself reading off yelp, I just was so nervous about what to expect. Thankfully, there are wonderful and talented people like Kelly. She is super responsive and did a perfect job at making certain my dress fit perfectly for my wedding day. Kelly was also able to fit in my daughter's dress at the last moment (totally my fault). Her work is top of the line and pricing is also very fair. If you're like me, who tends to fixate on the worst case scenario before even contacting any one, then let me direct you over to Kelly. You'll be in good hands! read more

Sew Bridal - Bridal Near Me - Chicago, Illinois

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I requested a quote to get my royal blue bridesmaid dress dyed black to reuse for another wedding and she was super quick to respond. The quote was super affordable, so I went over to the shop. Kelly was super clear with me that the dye might not take due to the material of the dress, but I decided to give it a shot anyways. We made an appointment and she followed up with me before the appointment, letting me know that the dye did not take to the dress and that it had only slightly changed colors. Kelly offered to re-dye the dress one more time with a different dye for (hopefully) a better result. I went back today and BOOM! THE DRESS IS BLACK. I was beyond ecstatic! She does great work and the salon is super cute and chic. I would highly recommend Sew Bridal to anyone! :) Thanks so much, Kelly! read more

I have previously gone to Sew Bridal as a Bridesmaid where Kelly designed robes for the wedding day with the brides hashtag. Kelly is willing to go above for you as a client. As you can see the above picture she altered my dress last minute! She also accessorized it from head to toe! She really is one stop shop! read more

Sew Bridal - Bridal Near Me - Chicago, Illinois

Do you know someone getting married? Then tell them they MUST check out Sew Bridal! Located conveniently on Chicago's northwest side, Ms. Clark's designs are completely custom-made and stunning for any price range or wedding theme. She has a great website and Instagram to check out as well. The build-a-veil custom veil design option is her most common product, but she also does robes and dresses! I can't wait to hire her for my own wedding next year:) read more

This is an awesome find ! Kelly is very professional and does great work at a reasonable price. I have used her twice to hem formal gowns for my daughters prom dresses. 100 % pleased. I would highly reccomend . read more

My whole family uses sew bridal! Kelly is very detailed and an eye for design. She has done bridesmaid, bride and flower girl dresses for us. Every time the dress is on time, fits like a glove and better than when we brought it in lol. Great local business and the shop inside is so cute and fun!! read more

She is so sweet. I see most reviews are relating to alterations, however it's much more than that. Her place is super pretty and cute. She didn't have a large selection of dresses, however the ones she had were beautiful. Although I did not find my dress here, I highly recommend taking a look. Her dresses were beautiful and within my budget. She was patient, helpful, and kind throughout the complete experience. read more

She is amazing at alterations. Easy to communicate with. She knew exactly what I needed. Her expertise is well beyond her young age. My daughter had her wedding dress altered and I had my mother of bride dress altered. We are so happy with the results. read more

Kelly is the absolute best!! I was visiting Chicago for a wedding and needed last minute alterations done to my dress. I messaged a number of different places on Yelp to see if they had availability, no one did except for Kelly! She was so sweet and accommodating. She allowed me to drop of my dress early (before they open) so that she can fit me in her schedule. I needed the dress by a certain time and even though it was a tight turnaround, Kelly finished the dress with time to spare! I would definitely recommend Sew Bridal to anyone looking to get alterations done in the Chicago area. Thank you, again, Kelly! read more

I had a kind of last minute alteration that I needed and was panicking about not getting it done in time. I passed by Sew Bridal and thought why not. Not only was my alteration done faster than I thought but it came out beautifully! Highly recommend this place. read more

Kelly is so amazing! Always sweet & professional and her work is the best! I come to her every time I need any alterations and I know for a fact that when I need a wedding dress I'll be getting a custom design from her! read more

Once again, Kelly has done phenomenal work on past dresses of mine so of course I could only entrust her to work on my wedding dress. Kelly has been so helpful with any questions I had regarding any alterations and never rushed me in any way during my appointments! I've been seeing her for three years now and it's been amazing to see how far she's grown her business! I wish I was looking for dresses when she started showcasing designers, they're all so beautiful!!! She even made me a mask and hair scrunchie out of the leftover material from my dress, thanks again, Kelly! :) read more

Kelly is an angel sent for brides!!! She did all the alterations for my wedding dress in a short time frame, including lots of picky patch work and tiny details that could drive anyone crazy, but she was always so delightful and thrilled to help make my vision a reality! She also custom made a veil for me after searching for a lace to perfectly match my dress. I was blown away by her willingness to create a beautiful veil exactly how I wanted it. Not only is Kelly a wonderful seamstress, but I also feel like I made a new friend because she is so sweet and easy to work with! She will ease all of your stress and make your dress and veil dreams come true. I'm so so so glad I found her. I could not recommend her enough. Thank you Kelly!!! read more

My experience with Kelly was amazing!! She was a God send! I purchased my wedding dress from David's Bridal and was told when I bought it that sleeves could be sewn on to it. Well, I bought the dress and made my appt. with them 2 months before the wedding to have the alterations done. At the alterations appt. they told me that they couldn't do that (sleeves) and that the sales women shouldn't have told me they could :0 (It's a long story, but I thought this was supposed to be a magical moment, instead I left crying and panicked :( After reaching out to several alterations/seamstresses, Kelly was the only one who could work with me so close to the wedding. She was so lovely and she made my dress incredible! It fit beautifully and she placed the sleeves on like I wanted with a lace that matched my dress perfectly. If you're getting married , you need to make your appt. with Kelly. Thank you so much! read more

Sew Bridal - Bridal Near Me - Chicago, Illinois

Kelly is amazing! I got my bridesmaid dress hemmed and it looks fantastic and was done in the perfect amount of time! Absolutely recommend her! read more

Kelly is the best in the business! I went to Kelly to alter my mom's vintage wedding gown from 1990. Upon our first meeting, Kelly immediately helped me with my vision on how to modernize the dress. She also preserved the integrity of the dress while also making it feel like it wasn't even 30 years old! Not to mention her quote was extremely reasonable. I attended multiple appointments where we discussed the sleeves, the bustle, adding tulle, etc. Each appointment went so well. Kelly is so professional, kind, and simply amazing at what she does. For vintage wedding dress alterations, Kelly is a one stop shop. Thank you Kelly - I can't wait to wear my gown in October! read more

I've worked with Kelly @ Sew Bridal in the past for some bridesmaid dress alterations. So when it came the time to alter & customize my wedding dress, I didn't think twice about who I would trust with the job! My wedding dress was a sample that needed a lot of love and attention. Kelly was extremely patient and listened to my mane detailed requests and overall vision for the dress. The end result was better than I could have imagined. I highly recommend Kelly & Sew Bridal and know that I will be working with her in the future for any & all of my alteration needs. read more

Great experience! They were able to help me get my dress altered within the last 4 weeks before my wedding! My dress fit beautifully in the end! They were also able to sew a bra into my gown, which I was told by other seamstresses, that it could not be done! Would definitely go here for bridal or any other dress alterations! Very budget friendly as well! read more

Sew Bridal - Bridal Near Me - Chicago, Illinois

KELLY IS SIMPLY AWESOME !!!! GREAT EXPERIENCE & FABULOUS SERVICE !! Did my daughters Wedding Dress alterations---perfect fit...made her Veil absolutely stunning !! Did all the Bridesmaids alterations & My Mother of the Bride Dress alterations!! I have gone back to her for many other services and every time was just as amazing !! Highly recommend !! Everything is always PERFECT and Kelly is so Kind and Sweet !!! read more

I would and will recommend Sew Bridal to any bride looking for a breathtaking veil! Originally I was going for something very simple, but upon seeing it I asked it we could jazz it up a bit and Kelly went above and beyond without any hesitation. What a talented lady. It turned out beautiful! read more

Kelly was "SEW" helpful. Her positive energy and expertise made this experience truly enjoyable! Five stars!