It's not luck at all but a little research on Yelp that paid off nicely on locating PC Rehab…read more Thanks to two Elite reviews by friends Lance and Pat my old lap top runs great and my son has a "like new" computer to use for school. There is a lot of demand for PC repairs and locating the right one makes all the difference in the world. When I rolled up on PC Rehab they had great signage in a strip mall by a Farm Fresh Grocery. The lot, sidewalks and store front were clean and attractive. I walked in the store and was greeted by the owner Drew. The business was clean and presented well to customers. The workshop is semi visible in the rear. I discussed repair of my six year old Lenovo that had become bug ridden and needed an updated operating system. I agreed to have the system completely cleaned off which waived a diagnostic cost of around $25. Within 24 hours I got a call back from Drew that he had installed a new operating system with upgraded software and that is was running perfectly. I headed back to the store and my lap top was setting on the counter for pick up. The price for repair and install of new software was very fair. When I got home, turned on my laptop it indeed operated like it was just out of the box. The computer ran so smoothly that I was flabbergasted. Better yet, my son now has a computer he can use for his middle school classes. I think he was more over joyed than me and used it day one with not a single hitch. The professionalism and expertise by PC Rehab was amazing. In an industry where the consumer can easily be taken advantage of, or most likely have inept labor conducting repairs this was completely refreshing. I am already planning on taking another computer in soon. Thank you Drew...

I had a laptop with the black screen of death that needed repair. Though its old and needs to be…read morereplaced, there were a few files that weren't backed up and I needed the thing to run again. So, I came to yelp to find a computer repair shop and PC Rehab was relatively close and well rated. I took it in on a Friday around 10 am and got the call that it was done around noon. They had it back to me with no problems and running great again. The only reason I knocked them down a star was the price. When I dropped it off, I was told the diagnostic was $50 and when I picked it up the total came to $99. Given what I was told was the problem (replace CMOS battery that is maybe five bucks), a $49 charge beyond the diagnostic fee seems a bit high. In addition, I was not given a detailed receipt showing what each service costs. To be fair, however, I didn't ask. The service was fast and efficient and I take some of the blame for not asking more questions on the details of the charges. I would recommend, however, if anyone from PC Rehab reads this, to offer a detailed receipt for work done. All told, I would definitely return to these guys because they clearly know their stuff.

I was looking for someone who could repair my LFYT light. The techs at Precision Tech Solutions…read morecame through for me with speedy repair! I can get back to work now thanks to Precision Tech Solutions! No job to big or small they can't handle... First class customer service!!!! If you are in the Hampton Roads area and need tech support. Precision Tech Solutions is the team you want to be on Brian L. Virginia Beach, VA

We work with David for professional IT and business support in League City and Kemah, TX. We…read morehighly recommend working with Precision Technology Solutions!!

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

Data transfer from 3 old computers to a portable hard drive…read moreReady in hours - fast, efficient, service with VERY reasonable prices. I trust Virgil over Geek Squad any day!

How would you approach a business that flat out lied to you?…read more I went to this shop because of all the great reviews and length of time being in service. I spoke with the owner prior to arriving to make sure my situation could be easily remedied. When I arrived, the top tech said the owner was on the phone and would be able to speak with me in a bit. I decided to move forward and pay. I then asked if I could now speak with the owner and was told he wasn't there. Was this an attempt to just get my money? I calmly stated... "that's not what you just said BEFORE I paid." He tried to bullshit me and say I could have spoken to him earlier as he too has an accent (like the owner). I told him ... "Don't do that. We already confirmed it was the owner I spoke with." He grabbed my laptop from the back and said to his co-worker... "We have a problem." Yes we do.. I caught you in a lie and rather than take accountability and responsibility for your actions, you tried to sidestep and cover for your lie. Not to worry... This story has a positive ending... I left and went to "COMPUTER GUY" and had the most incredible experience.... Chris and Christopher were hands down the best in not only customer service but in providing the attention to detail and care in making sure I made the best decisions cost-wise with my tech issue. I would avoid Virgil Computers (not just because the Senior tech lied) but, because that leaves a precedence for what other disingenuous actions they might perform while servicing something so personal as one's laptop.

Best and Only Place for all your Computer Needs!!! Your Computer Guy is like taking your computer…read moreto the best & most reputable/reliable doctor for all your technical needs/services. Just when my husband and I were expecting that we needed to buy a new computer, we decided to give Your Computer Guy a try. Very fortunate that Wes (awesome, friendly, professional, caring & knowledgeable) helped us. After explaining to him how we accidentally dropped it and then the power wasn't turning on, he took a look inside and was able to immediately figure out why our hard drive was acting funny. He did a quick snapping and aligning of the front panel and start button in our hard drive and made sure it'd work properly by turning on our computer for testing before finishing up. He took his time carefully, never rushed and most importantly made sure our computer was fixed properly. Best of all, you cannot beat their very reasonable rates for their superb services!

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Wonderful experience. I had an incident where my laptop stopped working, went to them since I lived…read moredown the street. I called ahead and basically parked and they picked up my device from my car for me. Within an hour they were performing a diagnostic on my device and provided me honest and useful information via text with pictures so that it was easier for me to understand. As a technical support agent, I really appreciate honest and prompt assistance. Although my device was pretty much fried, due to it being purchased as refurbished, they did not try to badger me or up sell me. I will now recommend their services to anyone with laptop issues. Thank you again!

My computer takes a daily beating in my line of work, and finally it just completely died on me the…read moreother day. I just moved nearby, so I didn't have a local go-to for repairs. Matt was great, and they had me back online quickly - as soon as the part came in, it was fixed same day, and for just the cost of the bench-test. I've got my new go-to, and would recommend them to anyone.

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Prompt friendly service. Fixed Windows 10 black screen, quickly and expertly. Very knowledgeable.read more

Excellent service. I highly recommend! I was in and out in 20 minutes. And this was after he tried…read moresome trouble shooting prior to the actual repair.

Completed service on my MacBook Pro and repaired a software issue. Owner also repaired 2 of our…read morecollege students MacBook Air.

Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Great repair and customer service! I took my tablet in because nothing would show on the screen…read moreafter I dropped it. The front and back separated as the tablet hit the floor. The only way I could tell it was working was that the scheduled alarms were sounding as usual. I'm glad I went, I prefer to keep my electronic devices as long as possible. Thanks to Electronics Overhaul for having reasonable repair fees. A special thanks to Adam, who I believe did the work!